Serialized Form (AWS Java SDK for Amazon Connect 1.11.692 API)

Package com.amazonaws.services.connect.model
- Class com.amazonaws.services.connect.model.AmazonConnectException extends AmazonServiceException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ChatMessage extends Object implements Serializable
  - Serialized Fields
    - contentType
```
String contentType
```
      The type of the content. Supported types are text/plain.
    - content
```
String content
```
      The content of the chat message.
- Class com.amazonaws.services.connect.model.ContactFlowSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the contact flow.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the contact flow.
    - name
```
String name
```
      The name of the contact flow.
    - contactFlowType
```
String contactFlowType
```
      The type of contact flow.
- Class com.amazonaws.services.connect.model.ContactNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.CreateUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - username
```
String username
```
      The user name for the account. For instances not using SAML for identity management, the user name can include up to 20 characters. If you are using SAML for identity management, the user name can include up to 64 characters from [a-zA-Z0-9_-.\@]+.
    - password
```
String password
```
      The password for the user account. A password is required if you are using Amazon Connect for identity management. Otherwise, it is an error to include a password.
    - identityInfo
```
UserIdentityInfo identityInfo
```
      The information about the identity of the user.
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      The phone settings for the user.
    - directoryUserId
```
String directoryUserId
```
      The identifier of the user account in the directory used for identity management. If Amazon Connect cannot access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume that Amazon Connect cannot access the directory. Otherwise, the identity information is used to authenticate users from your directory.
      
      This parameter is required if you are using an existing directory for identity management in Amazon Connect when Amazon Connect cannot access your directory to authenticate users. If you are using SAML for identity management and include this parameter, an error is returned.
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifier of the security profile for the user.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group for the user.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - tags
```
Map<K,V> tags
```
      One or more tags.
- Class com.amazonaws.services.connect.model.CreateUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user account.
    - userArn
```
String userArn
```
      The Amazon Resource Name (ARN) of the user account.
- Class com.amazonaws.services.connect.model.Credentials extends Object implements Serializable
  - Serialized Fields
    - accessToken
```
String accessToken
```
      An access token generated for a federated user to access Amazon Connect.
    - accessTokenExpiration
```
Date accessTokenExpiration
```
      A token generated with an expiration time for the session a user is logged in to Amazon Connect.
    - refreshToken
```
String refreshToken
```
      Renews a token generated for a user to access the Amazon Connect instance.
    - refreshTokenExpiration
```
Date refreshTokenExpiration
```
      Renews the expiration timer for a generated token.
- Class com.amazonaws.services.connect.model.CurrentMetric extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the metric.
    - unit
```
String unit
```
      The unit for the metric.
- Class com.amazonaws.services.connect.model.CurrentMetricData extends Object implements Serializable
  - Serialized Fields
    - metric
```
CurrentMetric metric
```
      Information about the metric.
    - value
```
Double value
```
      The value of the metric.
- Class com.amazonaws.services.connect.model.CurrentMetricResult extends Object implements Serializable
  - Serialized Fields
    - dimensions
```
Dimensions dimensions
```
      The dimensions for the metrics.
    - collections
```
List<E> collections
```
      The set of metrics.
- Class com.amazonaws.services.connect.model.DeleteUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - userId
```
String userId
```
      The identifier of the user.
- Class com.amazonaws.services.connect.model.DeleteUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hierarchyGroup
```
HierarchyGroup hierarchyGroup
```
      Information about the hierarchy group.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hierarchyStructure
```
HierarchyStructure hierarchyStructure
```
      Information about the hierarchy structure.
- Class com.amazonaws.services.connect.model.DescribeUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.DescribeUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - user
```
User user
```
      Information about the user account and configuration settings.
- Class com.amazonaws.services.connect.model.DestinationNotAllowedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.Dimensions extends Object implements Serializable
  - Serialized Fields
    - queue
```
QueueReference queue
```
      Information about the queue for which metrics are returned.
    - channel
```
String channel
```
      The channel used for grouping and filters.
- Class com.amazonaws.services.connect.model.DuplicateResourceException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.Filters extends Object implements Serializable
  - Serialized Fields
    - queues
```
List<E> queues
```
      The queues to use to filter the metrics. You can specify up to 100 queues per request.
    - channels
```
List<E> channels
```
      The channel to use to filter the metrics.
- Class com.amazonaws.services.connect.model.GetContactAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - initialContactId
```
String initialContactId
```
      The identifier of the initial contact.
- Class com.amazonaws.services.connect.model.GetContactAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - attributes
```
Map<K,V> attributes
```
      Information about the attributes.
- Class com.amazonaws.services.connect.model.GetCurrentMetricDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - filters
```
Filters filters
```
      The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. The only supported channel is VOICE.
    - groupings
```
List<E> groupings
```
      The grouping applied to the metrics returned. For example, when grouped by QUEUE, the metrics returned apply to each queue rather than aggregated for all queues. If you group by CHANNEL, you should include a Channels filter. The only supported channel is VOICE.
      
      If no Grouping is included in the request, a summary of metrics is returned.
    - currentMetrics
```
List<E> currentMetrics
```
      The metrics to retrieve. Specify the name and unit for each metric. The following metrics are available:
      
      AGENTS_AFTER_CONTACT_WORK
      
      Unit: COUNT
      
      AGENTS_AVAILABLE
      
      Unit: COUNT
      
      AGENTS_ERROR
      
      Unit: COUNT
      
      AGENTS_NON_PRODUCTIVE
      
      Unit: COUNT
      
      AGENTS_ON_CALL
      
      Unit: COUNT
      
      AGENTS_ON_CONTACT
      
      Unit: COUNT
      
      AGENTS_ONLINE
      
      Unit: COUNT
      
      AGENTS_STAFFED
      
      Unit: COUNT
      
      CONTACTS_IN_QUEUE
      
      Unit: COUNT
      
      CONTACTS_SCHEDULED
      
      Unit: COUNT
      
      OLDEST_CONTACT_AGE
      
      Unit: SECONDS
      
      SLOTS_ACTIVE
      
      Unit: COUNT
      
      SLOTS_AVAILABLE
      
      Unit: COUNT
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.GetCurrentMetricDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - metricResults
```
List<E> metricResults
```
      Information about the real-time metrics.
    - dataSnapshotTime
```
Date dataSnapshotTime
```
      The time at which the metrics were retrieved and cached for pagination.
- Class com.amazonaws.services.connect.model.GetFederationTokenRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.GetFederationTokenResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - credentials
```
Credentials credentials
```
      The credentials to use for federation.
- Class com.amazonaws.services.connect.model.GetMetricDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - startTime
```
Date startTime
```
      The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of historical metrics data. The time must be specified using a multiple of 5 minutes, such as 10:05, 10:10, 10:15.
      
      The start time cannot be earlier than 24 hours before the time of the request. Historical metrics are available only for 24 hours.
    - endTime
```
Date endTime
```
      The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of historical metrics data. The time must be specified using an interval of 5 minutes, such as 11:00, 11:05, 11:10, and must be later than the start time timestamp.
      
      The time range between the start and end time must be less than 24 hours.
    - filters
```
Filters filters
```
      The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. The only supported channel is VOICE.
    - groupings
```
List<E> groupings
```
      The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues.
      
      The only supported grouping is QUEUE.
      
      If no grouping is specified, a summary of metrics for all queues is returned.
    - historicalMetrics
```
List<E> historicalMetrics
```
      The metrics to retrieve. Specify the name, unit, and statistic for each metric. The following historical metrics are available:
      
      ABANDON_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      AFTER_CONTACT_WORK_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      API_CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CALLBACK_CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_ABANDONED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_AGENT_HUNG_UP_FIRST
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_CONSULTED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED_INCOMING
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED_OUTBOUND
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HOLD_ABANDONS
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_MISSED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_QUEUED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_IN
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_IN_FROM_QUEUE
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_OUT
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
      
      Unit: COUNT
      
      Statistic: SUM
      
      HANDLE_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      HOLD_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      INTERACTION_AND_HOLD_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      INTERACTION_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      OCCUPANCY
      
      Unit: PERCENT
      
      Statistic: AVG
      
      QUEUE_ANSWER_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      QUEUED_TIME
      
      Unit: SECONDS
      
      Statistic: MAX
      
      SERVICE_LEVEL
      
      Unit: PERCENT
      
      Statistic: AVG
      
      Threshold: Only "Less than" comparisons are supported, with the following service level thresholds: 15, 20, 25, 30, 45, 60, 90, 120, 180, 240, 300, 600
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.GetMetricDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - metricResults
```
List<E> metricResults
```
      Information about the historical metrics.
      
      If no grouping is specified, a summary of metric data is returned.
- Class com.amazonaws.services.connect.model.HierarchyGroup extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy group.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy group.
    - name
```
String name
```
      The name of the hierarchy group.
    - levelId
```
String levelId
```
      The identifier of the level in the hierarchy group.
    - hierarchyPath
```
HierarchyPath hierarchyPath
```
      Information about the levels in the hierarchy group.
- Class com.amazonaws.services.connect.model.HierarchyGroupSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy group.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy group.
    - name
```
String name
```
      The name of the hierarchy group.
- Class com.amazonaws.services.connect.model.HierarchyLevel extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy level.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy level.
    - name
```
String name
```
      The name of the hierarchy level.
- Class com.amazonaws.services.connect.model.HierarchyPath extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyGroupSummary levelOne
```
      Information about level one.
    - levelTwo
```
HierarchyGroupSummary levelTwo
```
      Information about level two.
    - levelThree
```
HierarchyGroupSummary levelThree
```
      Information about level three.
    - levelFour
```
HierarchyGroupSummary levelFour
```
      Information about level four.
    - levelFive
```
HierarchyGroupSummary levelFive
```
      Information about level five.
- Class com.amazonaws.services.connect.model.HierarchyStructure extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyLevel levelOne
```
      Information about level one.
    - levelTwo
```
HierarchyLevel levelTwo
```
      Information about level two.
    - levelThree
```
HierarchyLevel levelThree
```
      Information about level three.
    - levelFour
```
HierarchyLevel levelFour
```
      Information about level four.
    - levelFive
```
HierarchyLevel levelFive
```
      Information about level five.
- Class com.amazonaws.services.connect.model.HistoricalMetric extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the metric.
    - threshold
```
Threshold threshold
```
      The threshold for the metric, used with service level metrics.
    - statistic
```
String statistic
```
      The statistic for the metric.
    - unit
```
String unit
```
      The unit for the metric.
- Class com.amazonaws.services.connect.model.HistoricalMetricData extends Object implements Serializable
  - Serialized Fields
    - metric
```
HistoricalMetric metric
```
      Information about the metric.
    - value
```
Double value
```
      The value of the metric.
- Class com.amazonaws.services.connect.model.HistoricalMetricResult extends Object implements Serializable
  - Serialized Fields
    - dimensions
```
Dimensions dimensions
```
      The dimension for the metrics.
    - collections
```
List<E> collections
```
      The set of metrics.
- Class com.amazonaws.services.connect.model.HoursOfOperationSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hours of operation.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hours of operation.
    - name
```
String name
```
      The name of the hours of operation.
- Class com.amazonaws.services.connect.model.InternalServiceException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.InvalidParameterException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.InvalidRequestException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.LimitExceededException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ListContactFlowsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactFlowTypes
```
List<E> contactFlowTypes
```
      The type of contact flow.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListContactFlowsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowSummaryList
```
List<E> contactFlowSummaryList
```
      Information about the contact flows.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListHoursOfOperationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListHoursOfOperationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hoursOfOperationSummaryList
```
List<E> hoursOfOperationSummaryList
```
      Information about the hours of operation.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - phoneNumberTypes
```
List<E> phoneNumberTypes
```
      The type of phone number.
    - phoneNumberCountryCodes
```
List<E> phoneNumberCountryCodes
```
      The ISO country code.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - phoneNumberSummaryList
```
List<E> phoneNumberSummaryList
```
      Information about the phone numbers.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - queueTypes
```
List<E> queueTypes
```
      The type of queue.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - queueSummaryList
```
List<E> queueSummaryList
```
      Information about the queues.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListRoutingProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListRoutingProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - routingProfileSummaryList
```
List<E> routingProfileSummaryList
```
      Information about the routing profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListSecurityProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListSecurityProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityProfileSummaryList
```
List<E> securityProfileSummaryList
```
      Information about the security profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListTagsForResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource.
- Class com.amazonaws.services.connect.model.ListTagsForResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - tags
```
Map<K,V> tags
```
      Information about the tags.
- Class com.amazonaws.services.connect.model.ListUserHierarchyGroupsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListUserHierarchyGroupsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userHierarchyGroupSummaryList
```
List<E> userHierarchyGroupSummaryList
```
      Information about the hierarchy groups.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListUsersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximimum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListUsersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userSummaryList
```
List<E> userSummaryList
```
      Information about the users.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.OutboundContactNotPermittedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ParticipantDetails extends Object implements Serializable
  - Serialized Fields
    - displayName
```
String displayName
```
      Display name of the participant.
- Class com.amazonaws.services.connect.model.PhoneNumberSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the phone number.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the phone number.
    - phoneNumber
```
String phoneNumber
```
      The phone number.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
- Class com.amazonaws.services.connect.model.QueueReference extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the queue.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the queue.
- Class com.amazonaws.services.connect.model.QueueSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the queue.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the queue.
    - name
```
String name
```
      The name of the queue.
    - queueType
```
String queueType
```
      The type of queue.
- Class com.amazonaws.services.connect.model.ResourceNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.RoutingProfileSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the routing profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the routing profile.
    - name
```
String name
```
      The name of the routing profile.
- Class com.amazonaws.services.connect.model.SecurityProfileSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the security profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the security profile.
    - name
```
String name
```
      The name of the security profile.
- Class com.amazonaws.services.connect.model.StartChatContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the contact flow for the chat.
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in contact flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
    - participantDetails
```
ParticipantDetails participantDetails
```
      Information identifying the participant.
    - initialMessage
```
ChatMessage initialMessage
```
      The initial message to be sent to the newly created chat.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.
- Class com.amazonaws.services.connect.model.StartChatContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of this contact within the Amazon Connect instance.
    - participantId
```
String participantId
```
      The identifier for a chat participant. The participantId for a chat participant is the same throughout the chat lifecycle.
    - participantToken
```
String participantToken
```
      The token used by the chat participant to call CreateParticipantConnection. The participant token is valid for the lifetime of a chat participant.
- Class com.amazonaws.services.connect.model.StartOutboundVoiceContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - destinationPhoneNumber
```
String destinationPhoneNumber
```
      The phone number of the customer, in E.164 format.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the contact flow for the outbound call.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned. If the contact is disconnected, a new contact is started.
    - sourcePhoneNumber
```
String sourcePhoneNumber
```
      The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.
    - queueId
```
String queueId
```
      The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the contact flow is used. If you do not specify a queue, you must specify a source phone number.
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in contact flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
- Class com.amazonaws.services.connect.model.StartOutboundVoiceContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of this contact within the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.StopContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The ID of the contact.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.StopContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.TagResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource.
    - tags
```
Map<K,V> tags
```
      One or more tags. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.TagResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.Threshold extends Object implements Serializable
  - Serialized Fields
    - comparison
```
String comparison
```
      The type of comparison. Only "less than" (LT) comparisons are supported.
    - thresholdValue
```
Double thresholdValue
```
      The threshold value to compare.
- Class com.amazonaws.services.connect.model.ThrottlingException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.UntagResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource.
    - tagKeys
```
List<E> tagKeys
```
      The tag keys.
- Class com.amazonaws.services.connect.model.UntagResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - attributes
```
Map<K,V> attributes
```
      The Amazon Connect attributes. These attributes can be accessed in contact flows just like any other contact attributes.
      
      You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
- Class com.amazonaws.services.connect.model.UpdateContactAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserIdentityInfoRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - identityInfo
```
UserIdentityInfo identityInfo
```
      The identity information for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.UpdateUserIdentityInfoResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserPhoneConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      Information about phone configuration settings for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.UpdateUserPhoneConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserRoutingProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.UpdateUserRoutingProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserSecurityProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifiers of the security profiles for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.UpdateUserSecurityProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.User extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the user account.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the user account.
    - username
```
String username
```
      The user name assigned to the user account.
    - identityInfo
```
UserIdentityInfo identityInfo
```
      Information about the user identity.
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      Information about the phone configuration for the user.
    - directoryUserId
```
String directoryUserId
```
      The identifier of the user account in the directory used for identity management.
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifiers of the security profiles for the user.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group for the user.
    - tags
```
Map<K,V> tags
```
      The tags.
- Class com.amazonaws.services.connect.model.UserIdentityInfo extends Object implements Serializable
  - Serialized Fields
    - firstName
```
String firstName
```
      The first name. This is required if you are using Amazon Connect or SAML for identity management.
    - lastName
```
String lastName
```
      The last name. This is required if you are using Amazon Connect or SAML for identity management.
    - email
```
String email
```
      The email address. If you are using SAML for identity management and include this parameter, an error is returned.
- Class com.amazonaws.services.connect.model.UserNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.UserPhoneConfig extends Object implements Serializable
  - Serialized Fields
    - phoneType
```
String phoneType
```
      The phone type.
    - autoAccept
```
Boolean autoAccept
```
      The Auto accept setting.
    - afterContactWorkTimeLimit
```
Integer afterContactWorkTimeLimit
```
      The After Call Work (ACW) timeout setting, in seconds.
    - deskPhoneNumber
```
String deskPhoneNumber
```
      The phone number for the user's desk phone.
- Class com.amazonaws.services.connect.model.UserSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the user account.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the user account.
    - username
```
String username
```
      The Amazon Connect user name of the user account.

Serialized Form

Package com.amazonaws.services.connect.model

Class com.amazonaws.services.connect.model.AmazonConnectException extends AmazonServiceException implements Serializable

Class com.amazonaws.services.connect.model.ChatMessage extends Object implements Serializable

Serialized Fields

contentType

content

Class com.amazonaws.services.connect.model.ContactFlowSummary extends Object implements Serializable

Serialized Fields

id

arn

name

contactFlowType

Class com.amazonaws.services.connect.model.ContactNotFoundException extends AmazonConnectException implements Serializable

Class com.amazonaws.services.connect.model.CreateUserRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

username

password

identityInfo

phoneConfig

directoryUserId

securityProfileIds

routingProfileId

hierarchyGroupId

instanceId

tags

Class com.amazonaws.services.connect.model.CreateUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

userId

userArn

Class com.amazonaws.services.connect.model.Credentials extends Object implements Serializable

Serialized Fields

accessToken

accessTokenExpiration

refreshToken

refreshTokenExpiration

Class com.amazonaws.services.connect.model.CurrentMetric extends Object implements Serializable

Serialized Fields

name

unit

Class com.amazonaws.services.connect.model.CurrentMetricData extends Object implements Serializable

Serialized Fields

metric

value

Class com.amazonaws.services.connect.model.CurrentMetricResult extends Object implements Serializable

Serialized Fields

dimensions

collections

Class com.amazonaws.services.connect.model.DeleteUserRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

instanceId

userId

Class com.amazonaws.services.connect.model.DeleteUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

hierarchyGroupId

instanceId

Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

hierarchyGroup

Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

instanceId

Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

hierarchyStructure

Class com.amazonaws.services.connect.model.DescribeUserRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

userId

instanceId

Class com.amazonaws.services.connect.model.DescribeUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

user

Class com.amazonaws.services.connect.model.DestinationNotAllowedException extends AmazonConnectException implements Serializable

Class com.amazonaws.services.connect.model.Dimensions extends Object implements Serializable

Serialized Fields

queue

channel

Class com.amazonaws.services.connect.model.DuplicateResourceException extends AmazonConnectException implements Serializable

Class com.amazonaws.services.connect.model.Filters extends Object implements Serializable