@Generated(value="com.amazonaws:aws-java-sdk-code-generator") public interface AmazonConnectAsync extends AmazonConnect
AsyncHandler can be used to receive
notification when an asynchronous operation completes.
Note: Do not directly implement this interface, new methods are added to it regularly. Extend from
AbstractAmazonConnectAsync instead.
Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.
There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
You can connect programmatically to an Amazon Web Services service by using an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.
Working with flows? Check out the Amazon Connect Flow language.
ENDPOINT_PREFIXassociateApprovedOrigin, associateBot, associateDefaultVocabulary, associateInstanceStorageConfig, associateLambdaFunction, associateLexBot, associatePhoneNumberContactFlow, associateQueueQuickConnects, associateRoutingProfileQueues, associateSecurityKey, claimPhoneNumber, createAgentStatus, createContactFlow, createContactFlowModule, createHoursOfOperation, createInstance, createIntegrationAssociation, createQueue, createQuickConnect, createRoutingProfile, createSecurityProfile, createTaskTemplate, createUseCase, createUser, createUserHierarchyGroup, createVocabulary, deleteContactFlow, deleteContactFlowModule, deleteHoursOfOperation, deleteInstance, deleteIntegrationAssociation, deleteQuickConnect, deleteSecurityProfile, deleteTaskTemplate, deleteUseCase, deleteUser, deleteUserHierarchyGroup, deleteVocabulary, describeAgentStatus, describeContact, describeContactFlow, describeContactFlowModule, describeHoursOfOperation, describeInstance, describeInstanceAttribute, describeInstanceStorageConfig, describePhoneNumber, describeQueue, describeQuickConnect, describeRoutingProfile, describeSecurityProfile, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, describeVocabulary, disassociateApprovedOrigin, disassociateBot, disassociateInstanceStorageConfig, disassociateLambdaFunction, disassociateLexBot, disassociatePhoneNumberContactFlow, disassociateQueueQuickConnects, disassociateRoutingProfileQueues, disassociateSecurityKey, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getCurrentUserData, getFederationToken, getMetricData, getTaskTemplate, listAgentStatuses, listApprovedOrigins, listBots, listContactFlowModules, listContactFlows, listContactReferences, listDefaultVocabularies, listHoursOfOperations, listInstanceAttributes, listInstances, listInstanceStorageConfigs, listIntegrationAssociations, listLambdaFunctions, listLexBots, listPhoneNumbers, listPhoneNumbersV2, listPrompts, listQueueQuickConnects, listQueues, listQuickConnects, listRoutingProfileQueues, listRoutingProfiles, listSecurityKeys, listSecurityProfilePermissions, listSecurityProfiles, listTagsForResource, listTaskTemplates, listUseCases, listUserHierarchyGroups, listUsers, putUserStatus, releasePhoneNumber, resumeContactRecording, searchAvailablePhoneNumbers, searchQueues, searchRoutingProfiles, searchSecurityProfiles, searchUsers, searchVocabularies, shutdown, startChatContact, startContactRecording, startContactStreaming, startOutboundVoiceContact, startTaskContact, stopContact, stopContactRecording, stopContactStreaming, suspendContactRecording, tagResource, transferContact, untagResource, updateAgentStatus, updateContact, updateContactAttributes, updateContactFlowContent, updateContactFlowMetadata, updateContactFlowModuleContent, updateContactFlowModuleMetadata, updateContactFlowName, updateContactSchedule, updateHoursOfOperation, updateInstanceAttribute, updateInstanceStorageConfig, updatePhoneNumber, updateQueueHoursOfOperation, updateQueueMaxContacts, updateQueueName, updateQueueOutboundCallerConfig, updateQueueStatus, updateQuickConnectConfig, updateQuickConnectName, updateRoutingProfileConcurrency, updateRoutingProfileDefaultOutboundQueue, updateRoutingProfileName, updateRoutingProfileQueues, updateSecurityProfile, updateTaskTemplate, updateUserHierarchy, updateUserHierarchyGroupName, updateUserHierarchyStructure, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfilesFuture<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest associateApprovedOriginRequest)
This API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginRequest - Future<AssociateApprovedOriginResult> associateApprovedOriginAsync(AssociateApprovedOriginRequest associateApprovedOriginRequest, AsyncHandler<AssociateApprovedOriginRequest,AssociateApprovedOriginResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Associates an approved origin to an Amazon Connect instance.
associateApprovedOriginRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateBotResult> associateBotAsync(AssociateBotRequest associateBotRequest)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotRequest - Future<AssociateBotResult> associateBotAsync(AssociateBotRequest associateBotRequest, AsyncHandler<AssociateBotRequest,AssociateBotResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
associateBotRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateDefaultVocabularyResult> associateDefaultVocabularyAsync(AssociateDefaultVocabularyRequest associateDefaultVocabularyRequest)
Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.
associateDefaultVocabularyRequest - Future<AssociateDefaultVocabularyResult> associateDefaultVocabularyAsync(AssociateDefaultVocabularyRequest associateDefaultVocabularyRequest, AsyncHandler<AssociateDefaultVocabularyRequest,AssociateDefaultVocabularyResult> asyncHandler)
Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.
associateDefaultVocabularyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest associateInstanceStorageConfigRequest)
This API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigRequest - Future<AssociateInstanceStorageConfigResult> associateInstanceStorageConfigAsync(AssociateInstanceStorageConfigRequest associateInstanceStorageConfigRequest, AsyncHandler<AssociateInstanceStorageConfigRequest,AssociateInstanceStorageConfigResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
associateInstanceStorageConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest associateLambdaFunctionRequest)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionRequest - Future<AssociateLambdaFunctionResult> associateLambdaFunctionAsync(AssociateLambdaFunctionRequest associateLambdaFunctionRequest, AsyncHandler<AssociateLambdaFunctionRequest,AssociateLambdaFunctionResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Lambda function.
associateLambdaFunctionRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest associateLexBotRequest)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex bot.
associateLexBotRequest - Future<AssociateLexBotResult> associateLexBotAsync(AssociateLexBotRequest associateLexBotRequest, AsyncHandler<AssociateLexBotRequest,AssociateLexBotResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Allows the specified Amazon Connect instance to access the specified Amazon Lex bot.
associateLexBotRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociatePhoneNumberContactFlowResult> associatePhoneNumberContactFlowAsync(AssociatePhoneNumberContactFlowRequest associatePhoneNumberContactFlowRequest)
Associates a flow with a phone number claimed to your Amazon Connect instance.
associatePhoneNumberContactFlowRequest - Future<AssociatePhoneNumberContactFlowResult> associatePhoneNumberContactFlowAsync(AssociatePhoneNumberContactFlowRequest associatePhoneNumberContactFlowRequest, AsyncHandler<AssociatePhoneNumberContactFlowRequest,AssociatePhoneNumberContactFlowResult> asyncHandler)
Associates a flow with a phone number claimed to your Amazon Connect instance.
associatePhoneNumberContactFlowRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest associateQueueQuickConnectsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsRequest - Future<AssociateQueueQuickConnectsResult> associateQueueQuickConnectsAsync(AssociateQueueQuickConnectsRequest associateQueueQuickConnectsRequest, AsyncHandler<AssociateQueueQuickConnectsRequest,AssociateQueueQuickConnectsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Associates a set of quick connects with a queue.
associateQueueQuickConnectsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest associateRoutingProfileQueuesRequest)
Associates a set of queues with a routing profile.
associateRoutingProfileQueuesRequest - Future<AssociateRoutingProfileQueuesResult> associateRoutingProfileQueuesAsync(AssociateRoutingProfileQueuesRequest associateRoutingProfileQueuesRequest, AsyncHandler<AssociateRoutingProfileQueuesRequest,AssociateRoutingProfileQueuesResult> asyncHandler)
Associates a set of queues with a routing profile.
associateRoutingProfileQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest associateSecurityKeyRequest)
This API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyRequest - Future<AssociateSecurityKeyResult> associateSecurityKeyAsync(AssociateSecurityKeyRequest associateSecurityKeyRequest, AsyncHandler<AssociateSecurityKeyRequest,AssociateSecurityKeyResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Associates a security key to the instance.
associateSecurityKeyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ClaimPhoneNumberResult> claimPhoneNumberAsync(ClaimPhoneNumberRequest claimPhoneNumberRequest)
Claims an available phone number to your Amazon Connect instance.
claimPhoneNumberRequest - Future<ClaimPhoneNumberResult> claimPhoneNumberAsync(ClaimPhoneNumberRequest claimPhoneNumberRequest, AsyncHandler<ClaimPhoneNumberRequest,ClaimPhoneNumberResult> asyncHandler)
Claims an available phone number to your Amazon Connect instance.
claimPhoneNumberRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest createAgentStatusRequest)
This API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusRequest - Future<CreateAgentStatusResult> createAgentStatusAsync(CreateAgentStatusRequest createAgentStatusRequest, AsyncHandler<CreateAgentStatusRequest,CreateAgentStatusResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Creates an agent status for the specified Amazon Connect instance.
createAgentStatusRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest createContactFlowRequest)
Creates a flow for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
createContactFlowRequest - Future<CreateContactFlowResult> createContactFlowAsync(CreateContactFlowRequest createContactFlowRequest, AsyncHandler<CreateContactFlowRequest,CreateContactFlowResult> asyncHandler)
Creates a flow for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
createContactFlowRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest createContactFlowModuleRequest)
Creates a flow module for the specified Amazon Connect instance.
createContactFlowModuleRequest - Future<CreateContactFlowModuleResult> createContactFlowModuleAsync(CreateContactFlowModuleRequest createContactFlowModuleRequest, AsyncHandler<CreateContactFlowModuleRequest,CreateContactFlowModuleResult> asyncHandler)
Creates a flow module for the specified Amazon Connect instance.
createContactFlowModuleRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest createHoursOfOperationRequest)
This API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationRequest - Future<CreateHoursOfOperationResult> createHoursOfOperationAsync(CreateHoursOfOperationRequest createHoursOfOperationRequest, AsyncHandler<CreateHoursOfOperationRequest,CreateHoursOfOperationResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Creates hours of operation.
createHoursOfOperationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest createInstanceRequest)
This API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceRequest - Future<CreateInstanceResult> createInstanceAsync(CreateInstanceRequest createInstanceRequest, AsyncHandler<CreateInstanceRequest,CreateInstanceResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
createInstanceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest createIntegrationAssociationRequest)
Creates an Amazon Web Services resource association with an Amazon Connect instance.
createIntegrationAssociationRequest - Future<CreateIntegrationAssociationResult> createIntegrationAssociationAsync(CreateIntegrationAssociationRequest createIntegrationAssociationRequest, AsyncHandler<CreateIntegrationAssociationRequest,CreateIntegrationAssociationResult> asyncHandler)
Creates an Amazon Web Services resource association with an Amazon Connect instance.
createIntegrationAssociationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateQueueResult> createQueueAsync(CreateQueueRequest createQueueRequest)
This API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
createQueueRequest - Future<CreateQueueResult> createQueueAsync(CreateQueueRequest createQueueRequest, AsyncHandler<CreateQueueRequest,CreateQueueResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Creates a new queue for the specified Amazon Connect instance.
createQueueRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest createQuickConnectRequest)
Creates a quick connect for the specified Amazon Connect instance.
createQuickConnectRequest - Future<CreateQuickConnectResult> createQuickConnectAsync(CreateQuickConnectRequest createQuickConnectRequest, AsyncHandler<CreateQuickConnectRequest,CreateQuickConnectResult> asyncHandler)
Creates a quick connect for the specified Amazon Connect instance.
createQuickConnectRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest createRoutingProfileRequest)
Creates a new routing profile.
createRoutingProfileRequest - Future<CreateRoutingProfileResult> createRoutingProfileAsync(CreateRoutingProfileRequest createRoutingProfileRequest, AsyncHandler<CreateRoutingProfileRequest,CreateRoutingProfileResult> asyncHandler)
Creates a new routing profile.
createRoutingProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest createSecurityProfileRequest)
This API is in preview release for Amazon Connect and is subject to change.
Creates a security profile.
createSecurityProfileRequest - Future<CreateSecurityProfileResult> createSecurityProfileAsync(CreateSecurityProfileRequest createSecurityProfileRequest, AsyncHandler<CreateSecurityProfileRequest,CreateSecurityProfileResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Creates a security profile.
createSecurityProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateTaskTemplateResult> createTaskTemplateAsync(CreateTaskTemplateRequest createTaskTemplateRequest)
Creates a new task template in the specified Amazon Connect instance.
createTaskTemplateRequest - Future<CreateTaskTemplateResult> createTaskTemplateAsync(CreateTaskTemplateRequest createTaskTemplateRequest, AsyncHandler<CreateTaskTemplateRequest,CreateTaskTemplateResult> asyncHandler)
Creates a new task template in the specified Amazon Connect instance.
createTaskTemplateRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest createUseCaseRequest)
Creates a use case for an integration association.
createUseCaseRequest - Future<CreateUseCaseResult> createUseCaseAsync(CreateUseCaseRequest createUseCaseRequest, AsyncHandler<CreateUseCaseRequest,CreateUseCaseResult> asyncHandler)
Creates a use case for an integration association.
createUseCaseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateUserResult> createUserAsync(CreateUserRequest createUserRequest)
Creates a user account for the specified Amazon Connect instance.
For information about how to create user accounts using the Amazon Connect console, see Add Users in the Amazon Connect Administrator Guide.
createUserRequest - Future<CreateUserResult> createUserAsync(CreateUserRequest createUserRequest, AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler)
Creates a user account for the specified Amazon Connect instance.
For information about how to create user accounts using the Amazon Connect console, see Add Users in the Amazon Connect Administrator Guide.
createUserRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest createUserHierarchyGroupRequest)
Creates a new user hierarchy group.
createUserHierarchyGroupRequest - Future<CreateUserHierarchyGroupResult> createUserHierarchyGroupAsync(CreateUserHierarchyGroupRequest createUserHierarchyGroupRequest, AsyncHandler<CreateUserHierarchyGroupRequest,CreateUserHierarchyGroupResult> asyncHandler)
Creates a new user hierarchy group.
createUserHierarchyGroupRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateVocabularyResult> createVocabularyAsync(CreateVocabularyRequest createVocabularyRequest)
Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.
createVocabularyRequest - Future<CreateVocabularyResult> createVocabularyAsync(CreateVocabularyRequest createVocabularyRequest, AsyncHandler<CreateVocabularyRequest,CreateVocabularyResult> asyncHandler)
Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.
createVocabularyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteContactFlowResult> deleteContactFlowAsync(DeleteContactFlowRequest deleteContactFlowRequest)
Deletes a flow for the specified Amazon Connect instance.
deleteContactFlowRequest - Future<DeleteContactFlowResult> deleteContactFlowAsync(DeleteContactFlowRequest deleteContactFlowRequest, AsyncHandler<DeleteContactFlowRequest,DeleteContactFlowResult> asyncHandler)
Deletes a flow for the specified Amazon Connect instance.
deleteContactFlowRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteContactFlowModuleResult> deleteContactFlowModuleAsync(DeleteContactFlowModuleRequest deleteContactFlowModuleRequest)
Deletes the specified flow module.
deleteContactFlowModuleRequest - Future<DeleteContactFlowModuleResult> deleteContactFlowModuleAsync(DeleteContactFlowModuleRequest deleteContactFlowModuleRequest, AsyncHandler<DeleteContactFlowModuleRequest,DeleteContactFlowModuleResult> asyncHandler)
Deletes the specified flow module.
deleteContactFlowModuleRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteHoursOfOperationResult> deleteHoursOfOperationAsync(DeleteHoursOfOperationRequest deleteHoursOfOperationRequest)
This API is in preview release for Amazon Connect and is subject to change.
Deletes an hours of operation.
deleteHoursOfOperationRequest - Future<DeleteHoursOfOperationResult> deleteHoursOfOperationAsync(DeleteHoursOfOperationRequest deleteHoursOfOperationRequest, AsyncHandler<DeleteHoursOfOperationRequest,DeleteHoursOfOperationResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Deletes an hours of operation.
deleteHoursOfOperationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteInstanceResult> deleteInstanceAsync(DeleteInstanceRequest deleteInstanceRequest)
This API is in preview release for Amazon Connect and is subject to change.
Deletes the Amazon Connect instance.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
deleteInstanceRequest - Future<DeleteInstanceResult> deleteInstanceAsync(DeleteInstanceRequest deleteInstanceRequest, AsyncHandler<DeleteInstanceRequest,DeleteInstanceResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Deletes the Amazon Connect instance.
Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
deleteInstanceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteIntegrationAssociationResult> deleteIntegrationAssociationAsync(DeleteIntegrationAssociationRequest deleteIntegrationAssociationRequest)
Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it.
deleteIntegrationAssociationRequest - Future<DeleteIntegrationAssociationResult> deleteIntegrationAssociationAsync(DeleteIntegrationAssociationRequest deleteIntegrationAssociationRequest, AsyncHandler<DeleteIntegrationAssociationRequest,DeleteIntegrationAssociationResult> asyncHandler)
Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it.
deleteIntegrationAssociationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteQuickConnectResult> deleteQuickConnectAsync(DeleteQuickConnectRequest deleteQuickConnectRequest)
Deletes a quick connect.
deleteQuickConnectRequest - Future<DeleteQuickConnectResult> deleteQuickConnectAsync(DeleteQuickConnectRequest deleteQuickConnectRequest, AsyncHandler<DeleteQuickConnectRequest,DeleteQuickConnectResult> asyncHandler)
Deletes a quick connect.
deleteQuickConnectRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteSecurityProfileResult> deleteSecurityProfileAsync(DeleteSecurityProfileRequest deleteSecurityProfileRequest)
This API is in preview release for Amazon Connect and is subject to change.
Deletes a security profile.
deleteSecurityProfileRequest - Future<DeleteSecurityProfileResult> deleteSecurityProfileAsync(DeleteSecurityProfileRequest deleteSecurityProfileRequest, AsyncHandler<DeleteSecurityProfileRequest,DeleteSecurityProfileResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Deletes a security profile.
deleteSecurityProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteTaskTemplateResult> deleteTaskTemplateAsync(DeleteTaskTemplateRequest deleteTaskTemplateRequest)
Deletes the task template.
deleteTaskTemplateRequest - Future<DeleteTaskTemplateResult> deleteTaskTemplateAsync(DeleteTaskTemplateRequest deleteTaskTemplateRequest, AsyncHandler<DeleteTaskTemplateRequest,DeleteTaskTemplateResult> asyncHandler)
Deletes the task template.
deleteTaskTemplateRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteUseCaseResult> deleteUseCaseAsync(DeleteUseCaseRequest deleteUseCaseRequest)
Deletes a use case from an integration association.
deleteUseCaseRequest - Future<DeleteUseCaseResult> deleteUseCaseAsync(DeleteUseCaseRequest deleteUseCaseRequest, AsyncHandler<DeleteUseCaseRequest,DeleteUseCaseResult> asyncHandler)
Deletes a use case from an integration association.
deleteUseCaseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest deleteUserRequest)
Deletes a user account from the specified Amazon Connect instance.
For information about what happens to a user's data when their account is deleted, see Delete Users from Your Amazon Connect Instance in the Amazon Connect Administrator Guide.
deleteUserRequest - Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest deleteUserRequest, AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler)
Deletes a user account from the specified Amazon Connect instance.
For information about what happens to a user's data when their account is deleted, see Delete Users from Your Amazon Connect Instance in the Amazon Connect Administrator Guide.
deleteUserRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteUserHierarchyGroupResult> deleteUserHierarchyGroupAsync(DeleteUserHierarchyGroupRequest deleteUserHierarchyGroupRequest)
Deletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.
deleteUserHierarchyGroupRequest - Future<DeleteUserHierarchyGroupResult> deleteUserHierarchyGroupAsync(DeleteUserHierarchyGroupRequest deleteUserHierarchyGroupRequest, AsyncHandler<DeleteUserHierarchyGroupRequest,DeleteUserHierarchyGroupResult> asyncHandler)
Deletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.
deleteUserHierarchyGroupRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteVocabularyResult> deleteVocabularyAsync(DeleteVocabularyRequest deleteVocabularyRequest)
Deletes the vocabulary that has the given identifier.
deleteVocabularyRequest - Future<DeleteVocabularyResult> deleteVocabularyAsync(DeleteVocabularyRequest deleteVocabularyRequest, AsyncHandler<DeleteVocabularyRequest,DeleteVocabularyResult> asyncHandler)
Deletes the vocabulary that has the given identifier.
deleteVocabularyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeAgentStatusResult> describeAgentStatusAsync(DescribeAgentStatusRequest describeAgentStatusRequest)
This API is in preview release for Amazon Connect and is subject to change.
Describes an agent status.
describeAgentStatusRequest - Future<DescribeAgentStatusResult> describeAgentStatusAsync(DescribeAgentStatusRequest describeAgentStatusRequest, AsyncHandler<DescribeAgentStatusRequest,DescribeAgentStatusResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Describes an agent status.
describeAgentStatusRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeContactResult> describeContactAsync(DescribeContactRequest describeContactRequest)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified contact.
Contact information remains available in Amazon Connect for 24 months, and then it is deleted.
Only data from November 12, 2021, and later is returned by this API.
describeContactRequest - Future<DescribeContactResult> describeContactAsync(DescribeContactRequest describeContactRequest, AsyncHandler<DescribeContactRequest,DescribeContactResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified contact.
Contact information remains available in Amazon Connect for 24 months, and then it is deleted.
Only data from November 12, 2021, and later is returned by this API.
describeContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeContactFlowResult> describeContactFlowAsync(DescribeContactFlowRequest describeContactFlowRequest)
Describes the specified flow.
You can also create and update flows using the Amazon Connect Flow language.
describeContactFlowRequest - Future<DescribeContactFlowResult> describeContactFlowAsync(DescribeContactFlowRequest describeContactFlowRequest, AsyncHandler<DescribeContactFlowRequest,DescribeContactFlowResult> asyncHandler)
Describes the specified flow.
You can also create and update flows using the Amazon Connect Flow language.
describeContactFlowRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeContactFlowModuleResult> describeContactFlowModuleAsync(DescribeContactFlowModuleRequest describeContactFlowModuleRequest)
Describes the specified flow module.
describeContactFlowModuleRequest - Future<DescribeContactFlowModuleResult> describeContactFlowModuleAsync(DescribeContactFlowModuleRequest describeContactFlowModuleRequest, AsyncHandler<DescribeContactFlowModuleRequest,DescribeContactFlowModuleResult> asyncHandler)
Describes the specified flow module.
describeContactFlowModuleRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeHoursOfOperationResult> describeHoursOfOperationAsync(DescribeHoursOfOperationRequest describeHoursOfOperationRequest)
This API is in preview release for Amazon Connect and is subject to change.
Describes the hours of operation.
describeHoursOfOperationRequest - Future<DescribeHoursOfOperationResult> describeHoursOfOperationAsync(DescribeHoursOfOperationRequest describeHoursOfOperationRequest, AsyncHandler<DescribeHoursOfOperationRequest,DescribeHoursOfOperationResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Describes the hours of operation.
describeHoursOfOperationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeInstanceResult> describeInstanceAsync(DescribeInstanceRequest describeInstanceRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns the current state of the specified instance identifier. It tracks the instance while it is being created and returns an error status, if applicable.
If an instance is not created successfully, the instance status reason field returns details relevant to the reason. The instance in a failed state is returned only for 24 hours after the CreateInstance API was invoked.
describeInstanceRequest - Future<DescribeInstanceResult> describeInstanceAsync(DescribeInstanceRequest describeInstanceRequest, AsyncHandler<DescribeInstanceRequest,DescribeInstanceResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns the current state of the specified instance identifier. It tracks the instance while it is being created and returns an error status, if applicable.
If an instance is not created successfully, the instance status reason field returns details relevant to the reason. The instance in a failed state is returned only for 24 hours after the CreateInstance API was invoked.
describeInstanceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeInstanceAttributeResult> describeInstanceAttributeAsync(DescribeInstanceAttributeRequest describeInstanceAttributeRequest)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified instance attribute.
describeInstanceAttributeRequest - Future<DescribeInstanceAttributeResult> describeInstanceAttributeAsync(DescribeInstanceAttributeRequest describeInstanceAttributeRequest, AsyncHandler<DescribeInstanceAttributeRequest,DescribeInstanceAttributeResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified instance attribute.
describeInstanceAttributeRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeInstanceStorageConfigResult> describeInstanceStorageConfigAsync(DescribeInstanceStorageConfigRequest describeInstanceStorageConfigRequest)
This API is in preview release for Amazon Connect and is subject to change.
Retrieves the current storage configurations for the specified resource type, association ID, and instance ID.
describeInstanceStorageConfigRequest - Future<DescribeInstanceStorageConfigResult> describeInstanceStorageConfigAsync(DescribeInstanceStorageConfigRequest describeInstanceStorageConfigRequest, AsyncHandler<DescribeInstanceStorageConfigRequest,DescribeInstanceStorageConfigResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Retrieves the current storage configurations for the specified resource type, association ID, and instance ID.
describeInstanceStorageConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribePhoneNumberResult> describePhoneNumberAsync(DescribePhoneNumberRequest describePhoneNumberRequest)
Gets details and status of a phone number that’s claimed to your Amazon Connect instance
describePhoneNumberRequest - Future<DescribePhoneNumberResult> describePhoneNumberAsync(DescribePhoneNumberRequest describePhoneNumberRequest, AsyncHandler<DescribePhoneNumberRequest,DescribePhoneNumberResult> asyncHandler)
Gets details and status of a phone number that’s claimed to your Amazon Connect instance
describePhoneNumberRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeQueueResult> describeQueueAsync(DescribeQueueRequest describeQueueRequest)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified queue.
describeQueueRequest - Future<DescribeQueueResult> describeQueueAsync(DescribeQueueRequest describeQueueRequest, AsyncHandler<DescribeQueueRequest,DescribeQueueResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Describes the specified queue.
describeQueueRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeQuickConnectResult> describeQuickConnectAsync(DescribeQuickConnectRequest describeQuickConnectRequest)
Describes the quick connect.
describeQuickConnectRequest - Future<DescribeQuickConnectResult> describeQuickConnectAsync(DescribeQuickConnectRequest describeQuickConnectRequest, AsyncHandler<DescribeQuickConnectRequest,DescribeQuickConnectResult> asyncHandler)
Describes the quick connect.
describeQuickConnectRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeRoutingProfileResult> describeRoutingProfileAsync(DescribeRoutingProfileRequest describeRoutingProfileRequest)
Describes the specified routing profile.
describeRoutingProfileRequest - Future<DescribeRoutingProfileResult> describeRoutingProfileAsync(DescribeRoutingProfileRequest describeRoutingProfileRequest, AsyncHandler<DescribeRoutingProfileRequest,DescribeRoutingProfileResult> asyncHandler)
Describes the specified routing profile.
describeRoutingProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeSecurityProfileResult> describeSecurityProfileAsync(DescribeSecurityProfileRequest describeSecurityProfileRequest)
This API is in preview release for Amazon Connect and is subject to change.
Gets basic information about the security profle.
describeSecurityProfileRequest - Future<DescribeSecurityProfileResult> describeSecurityProfileAsync(DescribeSecurityProfileRequest describeSecurityProfileRequest, AsyncHandler<DescribeSecurityProfileRequest,DescribeSecurityProfileResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Gets basic information about the security profle.
describeSecurityProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeUserResult> describeUserAsync(DescribeUserRequest describeUserRequest)
Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.
describeUserRequest - Future<DescribeUserResult> describeUserAsync(DescribeUserRequest describeUserRequest, AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler)
Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.
describeUserRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest)
Describes the specified hierarchy group.
describeUserHierarchyGroupRequest - Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest, AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler)
Describes the specified hierarchy group.
describeUserHierarchyGroupRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest)
Describes the hierarchy structure of the specified Amazon Connect instance.
describeUserHierarchyStructureRequest - Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest, AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler)
Describes the hierarchy structure of the specified Amazon Connect instance.
describeUserHierarchyStructureRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DescribeVocabularyResult> describeVocabularyAsync(DescribeVocabularyRequest describeVocabularyRequest)
Describes the specified vocabulary.
describeVocabularyRequest - Future<DescribeVocabularyResult> describeVocabularyAsync(DescribeVocabularyRequest describeVocabularyRequest, AsyncHandler<DescribeVocabularyRequest,DescribeVocabularyResult> asyncHandler)
Describes the specified vocabulary.
describeVocabularyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateApprovedOriginResult> disassociateApprovedOriginAsync(DisassociateApprovedOriginRequest disassociateApprovedOriginRequest)
This API is in preview release for Amazon Connect and is subject to change.
Revokes access to integrated applications from Amazon Connect.
disassociateApprovedOriginRequest - Future<DisassociateApprovedOriginResult> disassociateApprovedOriginAsync(DisassociateApprovedOriginRequest disassociateApprovedOriginRequest, AsyncHandler<DisassociateApprovedOriginRequest,DisassociateApprovedOriginResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Revokes access to integrated applications from Amazon Connect.
disassociateApprovedOriginRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateBotResult> disassociateBotAsync(DisassociateBotRequest disassociateBotRequest)
This API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex or Amazon Lex V2 bot.
disassociateBotRequest - Future<DisassociateBotResult> disassociateBotAsync(DisassociateBotRequest disassociateBotRequest, AsyncHandler<DisassociateBotRequest,DisassociateBotResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex or Amazon Lex V2 bot.
disassociateBotRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateInstanceStorageConfigResult> disassociateInstanceStorageConfigAsync(DisassociateInstanceStorageConfigRequest disassociateInstanceStorageConfigRequest)
This API is in preview release for Amazon Connect and is subject to change.
Removes the storage type configurations for the specified resource type and association ID.
disassociateInstanceStorageConfigRequest - Future<DisassociateInstanceStorageConfigResult> disassociateInstanceStorageConfigAsync(DisassociateInstanceStorageConfigRequest disassociateInstanceStorageConfigRequest, AsyncHandler<DisassociateInstanceStorageConfigRequest,DisassociateInstanceStorageConfigResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Removes the storage type configurations for the specified resource type and association ID.
disassociateInstanceStorageConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateLambdaFunctionResult> disassociateLambdaFunctionAsync(DisassociateLambdaFunctionRequest disassociateLambdaFunctionRequest)
This API is in preview release for Amazon Connect and is subject to change.
Remove the Lambda function from the dropdown options available in the relevant flow blocks.
disassociateLambdaFunctionRequest - Future<DisassociateLambdaFunctionResult> disassociateLambdaFunctionAsync(DisassociateLambdaFunctionRequest disassociateLambdaFunctionRequest, AsyncHandler<DisassociateLambdaFunctionRequest,DisassociateLambdaFunctionResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Remove the Lambda function from the dropdown options available in the relevant flow blocks.
disassociateLambdaFunctionRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateLexBotResult> disassociateLexBotAsync(DisassociateLexBotRequest disassociateLexBotRequest)
This API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex bot.
disassociateLexBotRequest - Future<DisassociateLexBotResult> disassociateLexBotAsync(DisassociateLexBotRequest disassociateLexBotRequest, AsyncHandler<DisassociateLexBotRequest,DisassociateLexBotResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Revokes authorization from the specified instance to access the specified Amazon Lex bot.
disassociateLexBotRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociatePhoneNumberContactFlowResult> disassociatePhoneNumberContactFlowAsync(DisassociatePhoneNumberContactFlowRequest disassociatePhoneNumberContactFlowRequest)
Removes the flow association from a phone number claimed to your Amazon Connect instance, if a flow association exists.
disassociatePhoneNumberContactFlowRequest - Future<DisassociatePhoneNumberContactFlowResult> disassociatePhoneNumberContactFlowAsync(DisassociatePhoneNumberContactFlowRequest disassociatePhoneNumberContactFlowRequest, AsyncHandler<DisassociatePhoneNumberContactFlowRequest,DisassociatePhoneNumberContactFlowResult> asyncHandler)
Removes the flow association from a phone number claimed to your Amazon Connect instance, if a flow association exists.
disassociatePhoneNumberContactFlowRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateQueueQuickConnectsResult> disassociateQueueQuickConnectsAsync(DisassociateQueueQuickConnectsRequest disassociateQueueQuickConnectsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Disassociates a set of quick connects from a queue.
disassociateQueueQuickConnectsRequest - Future<DisassociateQueueQuickConnectsResult> disassociateQueueQuickConnectsAsync(DisassociateQueueQuickConnectsRequest disassociateQueueQuickConnectsRequest, AsyncHandler<DisassociateQueueQuickConnectsRequest,DisassociateQueueQuickConnectsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Disassociates a set of quick connects from a queue.
disassociateQueueQuickConnectsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateRoutingProfileQueuesResult> disassociateRoutingProfileQueuesAsync(DisassociateRoutingProfileQueuesRequest disassociateRoutingProfileQueuesRequest)
Disassociates a set of queues from a routing profile.
disassociateRoutingProfileQueuesRequest - Future<DisassociateRoutingProfileQueuesResult> disassociateRoutingProfileQueuesAsync(DisassociateRoutingProfileQueuesRequest disassociateRoutingProfileQueuesRequest, AsyncHandler<DisassociateRoutingProfileQueuesRequest,DisassociateRoutingProfileQueuesResult> asyncHandler)
Disassociates a set of queues from a routing profile.
disassociateRoutingProfileQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DisassociateSecurityKeyResult> disassociateSecurityKeyAsync(DisassociateSecurityKeyRequest disassociateSecurityKeyRequest)
This API is in preview release for Amazon Connect and is subject to change.
Deletes the specified security key.
disassociateSecurityKeyRequest - Future<DisassociateSecurityKeyResult> disassociateSecurityKeyAsync(DisassociateSecurityKeyRequest disassociateSecurityKeyRequest, AsyncHandler<DisassociateSecurityKeyRequest,DisassociateSecurityKeyResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Deletes the specified security key.
disassociateSecurityKeyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest)
Retrieves the contact attributes for the specified contact.
getContactAttributesRequest - Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest, AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler)
Retrieves the contact attributes for the specified contact.
getContactAttributesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest)
Gets the real-time metric data from the specified Amazon Connect instance.
For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
getCurrentMetricDataRequest - Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest, AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler)
Gets the real-time metric data from the specified Amazon Connect instance.
For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
getCurrentMetricDataRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetCurrentUserDataResult> getCurrentUserDataAsync(GetCurrentUserDataRequest getCurrentUserDataRequest)
Gets the real-time active user data from the specified Amazon Connect instance.
getCurrentUserDataRequest - Future<GetCurrentUserDataResult> getCurrentUserDataAsync(GetCurrentUserDataRequest getCurrentUserDataRequest, AsyncHandler<GetCurrentUserDataRequest,GetCurrentUserDataResult> asyncHandler)
Gets the real-time active user data from the specified Amazon Connect instance.
getCurrentUserDataRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest)
Retrieves a token for federation.
This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears:
Provided identity: Principal: .... User: .... cannot be used for federation with Amazon Connect
getFederationTokenRequest - Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest, AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler)
Retrieves a token for federation.
This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears:
Provided identity: Principal: .... User: .... cannot be used for federation with Amazon Connect
getFederationTokenRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest getMetricDataRequest)
Gets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
getMetricDataRequest - Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest getMetricDataRequest, AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler)
Gets historical metric data from the specified Amazon Connect instance.
For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
getMetricDataRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetTaskTemplateResult> getTaskTemplateAsync(GetTaskTemplateRequest getTaskTemplateRequest)
Gets details about a specific task template in the specified Amazon Connect instance.
getTaskTemplateRequest - Future<GetTaskTemplateResult> getTaskTemplateAsync(GetTaskTemplateRequest getTaskTemplateRequest, AsyncHandler<GetTaskTemplateRequest,GetTaskTemplateResult> asyncHandler)
Gets details about a specific task template in the specified Amazon Connect instance.
getTaskTemplateRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListAgentStatusesResult> listAgentStatusesAsync(ListAgentStatusesRequest listAgentStatusesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Lists agent statuses.
listAgentStatusesRequest - Future<ListAgentStatusesResult> listAgentStatusesAsync(ListAgentStatusesRequest listAgentStatusesRequest, AsyncHandler<ListAgentStatusesRequest,ListAgentStatusesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Lists agent statuses.
listAgentStatusesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListApprovedOriginsResult> listApprovedOriginsAsync(ListApprovedOriginsRequest listApprovedOriginsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all approved origins associated with the instance.
listApprovedOriginsRequest - Future<ListApprovedOriginsResult> listApprovedOriginsAsync(ListApprovedOriginsRequest listApprovedOriginsRequest, AsyncHandler<ListApprovedOriginsRequest,ListApprovedOriginsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all approved origins associated with the instance.
listApprovedOriginsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListBotsResult> listBotsAsync(ListBotsRequest listBotsRequest)
This API is in preview release for Amazon Connect and is subject to change.
For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance. Use this API to returns both Amazon Lex V1 and V2 bots.
listBotsRequest - Future<ListBotsResult> listBotsAsync(ListBotsRequest listBotsRequest, AsyncHandler<ListBotsRequest,ListBotsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance. Use this API to returns both Amazon Lex V1 and V2 bots.
listBotsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListContactFlowModulesResult> listContactFlowModulesAsync(ListContactFlowModulesRequest listContactFlowModulesRequest)
Provides information about the flow modules for the specified Amazon Connect instance.
listContactFlowModulesRequest - Future<ListContactFlowModulesResult> listContactFlowModulesAsync(ListContactFlowModulesRequest listContactFlowModulesRequest, AsyncHandler<ListContactFlowModulesRequest,ListContactFlowModulesResult> asyncHandler)
Provides information about the flow modules for the specified Amazon Connect instance.
listContactFlowModulesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest)
Provides information about the flows for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
For more information about flows, see Flows in the Amazon Connect Administrator Guide.
listContactFlowsRequest - Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest, AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler)
Provides information about the flows for the specified Amazon Connect instance.
You can also create and update flows using the Amazon Connect Flow language.
For more information about flows, see Flows in the Amazon Connect Administrator Guide.
listContactFlowsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListContactReferencesResult> listContactReferencesAsync(ListContactReferencesRequest listContactReferencesRequest)
This API is in preview release for Amazon Connect and is subject to change.
For the specified referenceTypes, returns a list of references associated with the contact.
listContactReferencesRequest - Future<ListContactReferencesResult> listContactReferencesAsync(ListContactReferencesRequest listContactReferencesRequest, AsyncHandler<ListContactReferencesRequest,ListContactReferencesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
For the specified referenceTypes, returns a list of references associated with the contact.
listContactReferencesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListDefaultVocabulariesResult> listDefaultVocabulariesAsync(ListDefaultVocabulariesRequest listDefaultVocabulariesRequest)
Lists the default vocabularies for the specified Amazon Connect instance.
listDefaultVocabulariesRequest - Future<ListDefaultVocabulariesResult> listDefaultVocabulariesAsync(ListDefaultVocabulariesRequest listDefaultVocabulariesRequest, AsyncHandler<ListDefaultVocabulariesRequest,ListDefaultVocabulariesResult> asyncHandler)
Lists the default vocabularies for the specified Amazon Connect instance.
listDefaultVocabulariesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest)
Provides information about the hours of operation for the specified Amazon Connect instance.
For more information about hours of operation, see Set the Hours of Operation for a Queue in the Amazon Connect Administrator Guide.
listHoursOfOperationsRequest - Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest, AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler)
Provides information about the hours of operation for the specified Amazon Connect instance.
For more information about hours of operation, see Set the Hours of Operation for a Queue in the Amazon Connect Administrator Guide.
listHoursOfOperationsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListInstanceAttributesResult> listInstanceAttributesAsync(ListInstanceAttributesRequest listInstanceAttributesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all attribute types for the given instance.
listInstanceAttributesRequest - Future<ListInstanceAttributesResult> listInstanceAttributesAsync(ListInstanceAttributesRequest listInstanceAttributesRequest, AsyncHandler<ListInstanceAttributesRequest,ListInstanceAttributesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all attribute types for the given instance.
listInstanceAttributesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListInstanceStorageConfigsResult> listInstanceStorageConfigsAsync(ListInstanceStorageConfigsRequest listInstanceStorageConfigsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of storage configs for the identified instance and resource type.
listInstanceStorageConfigsRequest - Future<ListInstanceStorageConfigsResult> listInstanceStorageConfigsAsync(ListInstanceStorageConfigsRequest listInstanceStorageConfigsRequest, AsyncHandler<ListInstanceStorageConfigsRequest,ListInstanceStorageConfigsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of storage configs for the identified instance and resource type.
listInstanceStorageConfigsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListInstancesResult> listInstancesAsync(ListInstancesRequest listInstancesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Return a list of instances which are in active state, creation-in-progress state, and failed state. Instances that aren't successfully created (they are in a failed state) are returned only for 24 hours after the CreateInstance API was invoked.
listInstancesRequest - Future<ListInstancesResult> listInstancesAsync(ListInstancesRequest listInstancesRequest, AsyncHandler<ListInstancesRequest,ListInstancesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Return a list of instances which are in active state, creation-in-progress state, and failed state. Instances that aren't successfully created (they are in a failed state) are returned only for 24 hours after the CreateInstance API was invoked.
listInstancesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListIntegrationAssociationsResult> listIntegrationAssociationsAsync(ListIntegrationAssociationsRequest listIntegrationAssociationsRequest)
Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.
listIntegrationAssociationsRequest - Future<ListIntegrationAssociationsResult> listIntegrationAssociationsAsync(ListIntegrationAssociationsRequest listIntegrationAssociationsRequest, AsyncHandler<ListIntegrationAssociationsRequest,ListIntegrationAssociationsResult> asyncHandler)
Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.
listIntegrationAssociationsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListLambdaFunctionsResult> listLambdaFunctionsAsync(ListLambdaFunctionsRequest listLambdaFunctionsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all Lambda functions that display in the dropdown options in the relevant flow blocks.
listLambdaFunctionsRequest - Future<ListLambdaFunctionsResult> listLambdaFunctionsAsync(ListLambdaFunctionsRequest listLambdaFunctionsRequest, AsyncHandler<ListLambdaFunctionsRequest,ListLambdaFunctionsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all Lambda functions that display in the dropdown options in the relevant flow blocks.
listLambdaFunctionsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListLexBotsResult> listLexBotsAsync(ListLexBotsRequest listLexBotsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all the Amazon Lex V1 bots currently associated with the instance. To return both Amazon Lex V1 and V2 bots, use the ListBots API.
listLexBotsRequest - Future<ListLexBotsResult> listLexBotsAsync(ListLexBotsRequest listLexBotsRequest, AsyncHandler<ListLexBotsRequest,ListLexBotsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all the Amazon Lex V1 bots currently associated with the instance. To return both Amazon Lex V1 and V2 bots, use the ListBots API.
listLexBotsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest)
Provides information about the phone numbers for the specified Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersRequest - Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest, AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler)
Provides information about the phone numbers for the specified Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListPhoneNumbersV2Result> listPhoneNumbersV2Async(ListPhoneNumbersV2Request listPhoneNumbersV2Request)
Lists phone numbers claimed to your Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersV2Request - Future<ListPhoneNumbersV2Result> listPhoneNumbersV2Async(ListPhoneNumbersV2Request listPhoneNumbersV2Request, AsyncHandler<ListPhoneNumbersV2Request,ListPhoneNumbersV2Result> asyncHandler)
Lists phone numbers claimed to your Amazon Connect instance.
For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
listPhoneNumbersV2Request - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListPromptsResult> listPromptsAsync(ListPromptsRequest listPromptsRequest)
Provides information about the prompts for the specified Amazon Connect instance.
listPromptsRequest - Future<ListPromptsResult> listPromptsAsync(ListPromptsRequest listPromptsRequest, AsyncHandler<ListPromptsRequest,ListPromptsResult> asyncHandler)
Provides information about the prompts for the specified Amazon Connect instance.
listPromptsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListQueueQuickConnectsResult> listQueueQuickConnectsAsync(ListQueueQuickConnectsRequest listQueueQuickConnectsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Lists the quick connects associated with a queue.
listQueueQuickConnectsRequest - Future<ListQueueQuickConnectsResult> listQueueQuickConnectsAsync(ListQueueQuickConnectsRequest listQueueQuickConnectsRequest, AsyncHandler<ListQueueQuickConnectsRequest,ListQueueQuickConnectsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Lists the quick connects associated with a queue.
listQueueQuickConnectsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest listQueuesRequest)
Provides information about the queues for the specified Amazon Connect instance.
If you do not specify a QueueTypes parameter, both standard and agent queues are returned. This
might cause an unexpected truncation of results if you have more than 1000 agents and you limit the number of
results of the API call in code.
For more information about queues, see Queues: Standard and Agent in the Amazon Connect Administrator Guide.
listQueuesRequest - Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest listQueuesRequest, AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler)
Provides information about the queues for the specified Amazon Connect instance.
If you do not specify a QueueTypes parameter, both standard and agent queues are returned. This
might cause an unexpected truncation of results if you have more than 1000 agents and you limit the number of
results of the API call in code.
For more information about queues, see Queues: Standard and Agent in the Amazon Connect Administrator Guide.
listQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListQuickConnectsResult> listQuickConnectsAsync(ListQuickConnectsRequest listQuickConnectsRequest)
Provides information about the quick connects for the specified Amazon Connect instance.
listQuickConnectsRequest - Future<ListQuickConnectsResult> listQuickConnectsAsync(ListQuickConnectsRequest listQuickConnectsRequest, AsyncHandler<ListQuickConnectsRequest,ListQuickConnectsResult> asyncHandler)
Provides information about the quick connects for the specified Amazon Connect instance.
listQuickConnectsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListRoutingProfileQueuesResult> listRoutingProfileQueuesAsync(ListRoutingProfileQueuesRequest listRoutingProfileQueuesRequest)
Lists the queues associated with a routing profile.
listRoutingProfileQueuesRequest - Future<ListRoutingProfileQueuesResult> listRoutingProfileQueuesAsync(ListRoutingProfileQueuesRequest listRoutingProfileQueuesRequest, AsyncHandler<ListRoutingProfileQueuesRequest,ListRoutingProfileQueuesResult> asyncHandler)
Lists the queues associated with a routing profile.
listRoutingProfileQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest)
Provides summary information about the routing profiles for the specified Amazon Connect instance.
For more information about routing profiles, see Routing Profiles and Create a Routing Profile in the Amazon Connect Administrator Guide.
listRoutingProfilesRequest - Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest, AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler)
Provides summary information about the routing profiles for the specified Amazon Connect instance.
For more information about routing profiles, see Routing Profiles and Create a Routing Profile in the Amazon Connect Administrator Guide.
listRoutingProfilesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListSecurityKeysResult> listSecurityKeysAsync(ListSecurityKeysRequest listSecurityKeysRequest)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all security keys associated with the instance.
listSecurityKeysRequest - Future<ListSecurityKeysResult> listSecurityKeysAsync(ListSecurityKeysRequest listSecurityKeysRequest, AsyncHandler<ListSecurityKeysRequest,ListSecurityKeysResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Returns a paginated list of all security keys associated with the instance.
listSecurityKeysRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListSecurityProfilePermissionsResult> listSecurityProfilePermissionsAsync(ListSecurityProfilePermissionsRequest listSecurityProfilePermissionsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Lists the permissions granted to a security profile.
listSecurityProfilePermissionsRequest - Future<ListSecurityProfilePermissionsResult> listSecurityProfilePermissionsAsync(ListSecurityProfilePermissionsRequest listSecurityProfilePermissionsRequest, AsyncHandler<ListSecurityProfilePermissionsRequest,ListSecurityProfilePermissionsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Lists the permissions granted to a security profile.
listSecurityProfilePermissionsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest)
Provides summary information about the security profiles for the specified Amazon Connect instance.
For more information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide.
listSecurityProfilesRequest - Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest, AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler)
Provides summary information about the security profiles for the specified Amazon Connect instance.
For more information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide.
listSecurityProfilesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest)
Lists the tags for the specified resource.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
listTagsForResourceRequest - Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest, AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler)
Lists the tags for the specified resource.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
listTagsForResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListTaskTemplatesResult> listTaskTemplatesAsync(ListTaskTemplatesRequest listTaskTemplatesRequest)
Lists task templates for the specified Amazon Connect instance.
listTaskTemplatesRequest - Future<ListTaskTemplatesResult> listTaskTemplatesAsync(ListTaskTemplatesRequest listTaskTemplatesRequest, AsyncHandler<ListTaskTemplatesRequest,ListTaskTemplatesResult> asyncHandler)
Lists task templates for the specified Amazon Connect instance.
listTaskTemplatesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListUseCasesResult> listUseCasesAsync(ListUseCasesRequest listUseCasesRequest)
Lists the use cases for the integration association.
listUseCasesRequest - Provides summary information about the use cases for the specified integration association.Future<ListUseCasesResult> listUseCasesAsync(ListUseCasesRequest listUseCasesRequest, AsyncHandler<ListUseCasesRequest,ListUseCasesResult> asyncHandler)
Lists the use cases for the integration association.
listUseCasesRequest - Provides summary information about the use cases for the specified integration association.asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest)
Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
listUserHierarchyGroupsRequest - Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest, AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler)
Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
listUserHierarchyGroupsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListUsersResult> listUsersAsync(ListUsersRequest listUsersRequest)
Provides summary information about the users for the specified Amazon Connect instance.
listUsersRequest - Future<ListUsersResult> listUsersAsync(ListUsersRequest listUsersRequest, AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler)
Provides summary information about the users for the specified Amazon Connect instance.
listUsersRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<PutUserStatusResult> putUserStatusAsync(PutUserStatusRequest putUserStatusRequest)
Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.
For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.
putUserStatusRequest - Future<PutUserStatusResult> putUserStatusAsync(PutUserStatusRequest putUserStatusRequest, AsyncHandler<PutUserStatusRequest,PutUserStatusResult> asyncHandler)
Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.
For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.
putUserStatusRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ReleasePhoneNumberResult> releasePhoneNumberAsync(ReleasePhoneNumberRequest releasePhoneNumberRequest)
Releases a phone number previously claimed to an Amazon Connect instance.
releasePhoneNumberRequest - Future<ReleasePhoneNumberResult> releasePhoneNumberAsync(ReleasePhoneNumberRequest releasePhoneNumberRequest, AsyncHandler<ReleasePhoneNumberRequest,ReleasePhoneNumberResult> asyncHandler)
Releases a phone number previously claimed to an Amazon Connect instance.
releasePhoneNumberRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest resumeContactRecordingRequest)
When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Only voice recordings are supported at this time.
resumeContactRecordingRequest - Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest resumeContactRecordingRequest, AsyncHandler<ResumeContactRecordingRequest,ResumeContactRecordingResult> asyncHandler)
When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Only voice recordings are supported at this time.
resumeContactRecordingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchAvailablePhoneNumbersResult> searchAvailablePhoneNumbersAsync(SearchAvailablePhoneNumbersRequest searchAvailablePhoneNumbersRequest)
Searches for available phone numbers that you can claim to your Amazon Connect instance.
searchAvailablePhoneNumbersRequest - Future<SearchAvailablePhoneNumbersResult> searchAvailablePhoneNumbersAsync(SearchAvailablePhoneNumbersRequest searchAvailablePhoneNumbersRequest, AsyncHandler<SearchAvailablePhoneNumbersRequest,SearchAvailablePhoneNumbersResult> asyncHandler)
Searches for available phone numbers that you can claim to your Amazon Connect instance.
searchAvailablePhoneNumbersRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchQueuesResult> searchQueuesAsync(SearchQueuesRequest searchQueuesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Searches queues in an Amazon Connect instance, with optional filtering.
searchQueuesRequest - Future<SearchQueuesResult> searchQueuesAsync(SearchQueuesRequest searchQueuesRequest, AsyncHandler<SearchQueuesRequest,SearchQueuesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Searches queues in an Amazon Connect instance, with optional filtering.
searchQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchRoutingProfilesResult> searchRoutingProfilesAsync(SearchRoutingProfilesRequest searchRoutingProfilesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Searches routing profiles in an Amazon Connect instance, with optional filtering.
searchRoutingProfilesRequest - Future<SearchRoutingProfilesResult> searchRoutingProfilesAsync(SearchRoutingProfilesRequest searchRoutingProfilesRequest, AsyncHandler<SearchRoutingProfilesRequest,SearchRoutingProfilesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Searches routing profiles in an Amazon Connect instance, with optional filtering.
searchRoutingProfilesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchSecurityProfilesResult> searchSecurityProfilesAsync(SearchSecurityProfilesRequest searchSecurityProfilesRequest)
This API is in preview release for Amazon Connect and is subject to change.
Searches security profiles in an Amazon Connect instance, with optional filtering.
searchSecurityProfilesRequest - Future<SearchSecurityProfilesResult> searchSecurityProfilesAsync(SearchSecurityProfilesRequest searchSecurityProfilesRequest, AsyncHandler<SearchSecurityProfilesRequest,SearchSecurityProfilesResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Searches security profiles in an Amazon Connect instance, with optional filtering.
searchSecurityProfilesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchUsersResult> searchUsersAsync(SearchUsersRequest searchUsersRequest)
Searches users in an Amazon Connect instance, with optional filtering.
searchUsersRequest - Future<SearchUsersResult> searchUsersAsync(SearchUsersRequest searchUsersRequest, AsyncHandler<SearchUsersRequest,SearchUsersResult> asyncHandler)
Searches users in an Amazon Connect instance, with optional filtering.
searchUsersRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchVocabulariesResult> searchVocabulariesAsync(SearchVocabulariesRequest searchVocabulariesRequest)
Searches for vocabularies within a specific Amazon Connect instance using State,
NameStartsWith, and LanguageCode.
searchVocabulariesRequest - Future<SearchVocabulariesResult> searchVocabulariesAsync(SearchVocabulariesRequest searchVocabulariesRequest, AsyncHandler<SearchVocabulariesRequest,SearchVocabulariesResult> asyncHandler)
Searches for vocabularies within a specific Amazon Connect instance using State,
NameStartsWith, and LanguageCode.
searchVocabulariesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest startChatContactRequest)
Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.
When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.
A 429 error occurs in the following situations:
API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.
The quota for
concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.
If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support
the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.
For more information about chat, see Chat in the Amazon Connect Administrator Guide.
startChatContactRequest - Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest startChatContactRequest, AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler)
Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.
When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.
A 429 error occurs in the following situations:
API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.
The quota for
concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.
If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support
the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.
For more information about chat, see Chat in the Amazon Connect Administrator Guide.
startChatContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest startContactRecordingRequest)
Starts recording the contact:
If the API is called before the agent joins the call, recording starts when the agent joins the call.
If the API is called after the agent joins the call, recording starts at the time of the API call.
StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.
You can use this API to override the recording behavior configured in the Set recording behavior block.
Only voice recordings are supported at this time.
startContactRecordingRequest - Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest startContactRecordingRequest, AsyncHandler<StartContactRecordingRequest,StartContactRecordingResult> asyncHandler)
Starts recording the contact:
If the API is called before the agent joins the call, recording starts when the agent joins the call.
If the API is called after the agent joins the call, recording starts at the time of the API call.
StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.
You can use this API to override the recording behavior configured in the Set recording behavior block.
Only voice recordings are supported at this time.
startContactRecordingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartContactStreamingResult> startContactStreamingAsync(StartContactStreamingRequest startContactStreamingRequest)
Initiates real-time message streaming for a new chat contact.
For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
startContactStreamingRequest - Future<StartContactStreamingResult> startContactStreamingAsync(StartContactStreamingRequest startContactStreamingRequest, AsyncHandler<StartContactStreamingRequest,StartContactStreamingResult> asyncHandler)
Initiates real-time message streaming for a new chat contact.
For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
startContactStreamingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest)
Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's
specified (in ContactFlowId).
Agents do not initiate the outbound API, which means that they do not dial the contact. If the flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.
There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.
UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
Campaign calls are not allowed by default. Before you can make a call with TrafficType =
CAMPAIGN, you must submit a service quota increase request to the quota Amazon Connect campaigns.
startOutboundVoiceContactRequest - Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest, AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler)
Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's
specified (in ContactFlowId).
Agents do not initiate the outbound API, which means that they do not dial the contact. If the flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.
There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.
UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
Campaign calls are not allowed by default. Before you can make a call with TrafficType =
CAMPAIGN, you must submit a service quota increase request to the quota Amazon Connect campaigns.
startOutboundVoiceContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartTaskContactResult> startTaskContactAsync(StartTaskContactRequest startTaskContactRequest)
Initiates a flow to start a new task.
startTaskContactRequest - Future<StartTaskContactResult> startTaskContactAsync(StartTaskContactRequest startTaskContactRequest, AsyncHandler<StartTaskContactRequest,StartTaskContactResult> asyncHandler)
Initiates a flow to start a new task.
startTaskContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StopContactResult> stopContactAsync(StopContactRequest stopContactRequest)
Ends the specified contact. This call does not work for the following initiation methods:
DISCONNECT
TRANSFER
QUEUE_TRANSFER
stopContactRequest - Future<StopContactResult> stopContactAsync(StopContactRequest stopContactRequest, AsyncHandler<StopContactRequest,StopContactResult> asyncHandler)
Ends the specified contact. This call does not work for the following initiation methods:
DISCONNECT
TRANSFER
QUEUE_TRANSFER
stopContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest stopContactRecordingRequest)
Stops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.
Only voice recordings are supported at this time.
stopContactRecordingRequest - Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest stopContactRecordingRequest, AsyncHandler<StopContactRecordingRequest,StopContactRecordingResult> asyncHandler)
Stops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.
Only voice recordings are supported at this time.
stopContactRecordingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StopContactStreamingResult> stopContactStreamingAsync(StopContactStreamingRequest stopContactStreamingRequest)
Ends message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.
stopContactStreamingRequest - Future<StopContactStreamingResult> stopContactStreamingAsync(StopContactStreamingRequest stopContactStreamingRequest, AsyncHandler<StopContactStreamingRequest,StopContactStreamingResult> asyncHandler)
Ends message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.
stopContactStreamingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest suspendContactRecordingRequest)
When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.
The period of time that the recording is suspended is filled with silence in the final recording.
Only voice recordings are supported at this time.
suspendContactRecordingRequest - Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest suspendContactRecordingRequest, AsyncHandler<SuspendContactRecordingRequest,SuspendContactRecordingResult> asyncHandler)
When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.
The period of time that the recording is suspended is filled with silence in the final recording.
Only voice recordings are supported at this time.
suspendContactRecordingRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest)
Adds the specified tags to the specified resource.
Some of the supported resource types are agents, routing profiles, queues, quick connects, contact flows, agent statuses, hours of operation, phone numbers, security profiles, and task templates. For a complete list, see Tagging resources in Amazon Connect.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
tagResourceRequest - Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest, AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler)
Adds the specified tags to the specified resource.
Some of the supported resource types are agents, routing profiles, queues, quick connects, contact flows, agent statuses, hours of operation, phone numbers, security profiles, and task templates. For a complete list, see Tagging resources in Amazon Connect.
For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
tagResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<TransferContactResult> transferContactAsync(TransferContactRequest transferContactRequest)
Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.
Note the following requirements:
Transfer is supported for only TASK contacts.
Do not use both QueueId and UserId in the same call.
The following flow types are supported: Inbound flow, Transfer to agent flow, and Transfer to queue flow.
The TransferContact API can be called only on active contacts.
A contact cannot be transferred more than 11 times.
transferContactRequest - Future<TransferContactResult> transferContactAsync(TransferContactRequest transferContactRequest, AsyncHandler<TransferContactRequest,TransferContactResult> asyncHandler)
Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.
Note the following requirements:
Transfer is supported for only TASK contacts.
Do not use both QueueId and UserId in the same call.
The following flow types are supported: Inbound flow, Transfer to agent flow, and Transfer to queue flow.
The TransferContact API can be called only on active contacts.
A contact cannot be transferred more than 11 times.
transferContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest)
Removes the specified tags from the specified resource.
untagResourceRequest - Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest, AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler)
Removes the specified tags from the specified resource.
untagResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateAgentStatusResult> updateAgentStatusAsync(UpdateAgentStatusRequest updateAgentStatusRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates agent status.
updateAgentStatusRequest - Future<UpdateAgentStatusResult> updateAgentStatusAsync(UpdateAgentStatusRequest updateAgentStatusRequest, AsyncHandler<UpdateAgentStatusRequest,UpdateAgentStatusResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates agent status.
updateAgentStatusRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactResult> updateContactAsync(UpdateContactRequest updateContactRequest)
This API is in preview release for Amazon Connect and is subject to change.
Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.
You can add or update user-defined contact information for both ongoing and completed contacts.
updateContactRequest - Future<UpdateContactResult> updateContactAsync(UpdateContactRequest updateContactRequest, AsyncHandler<UpdateContactRequest,UpdateContactResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.
You can add or update user-defined contact information for both ongoing and completed contacts.
updateContactRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest)
Creates or updates user-defined contact attributes associated with the specified contact.
You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about contact record retention and the maximum size of the contact record attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
updateContactAttributesRequest - Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest, AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler)
Creates or updates user-defined contact attributes associated with the specified contact.
You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about contact record retention and the maximum size of the contact record attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
updateContactAttributesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactFlowContentResult> updateContactFlowContentAsync(UpdateContactFlowContentRequest updateContactFlowContentRequest)
Updates the specified flow.
You can also create and update flows using the Amazon Connect Flow language.
updateContactFlowContentRequest - Future<UpdateContactFlowContentResult> updateContactFlowContentAsync(UpdateContactFlowContentRequest updateContactFlowContentRequest, AsyncHandler<UpdateContactFlowContentRequest,UpdateContactFlowContentResult> asyncHandler)
Updates the specified flow.
You can also create and update flows using the Amazon Connect Flow language.
updateContactFlowContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactFlowMetadataResult> updateContactFlowMetadataAsync(UpdateContactFlowMetadataRequest updateContactFlowMetadataRequest)
Updates metadata about specified flow.
updateContactFlowMetadataRequest - Future<UpdateContactFlowMetadataResult> updateContactFlowMetadataAsync(UpdateContactFlowMetadataRequest updateContactFlowMetadataRequest, AsyncHandler<UpdateContactFlowMetadataRequest,UpdateContactFlowMetadataResult> asyncHandler)
Updates metadata about specified flow.
updateContactFlowMetadataRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactFlowModuleContentResult> updateContactFlowModuleContentAsync(UpdateContactFlowModuleContentRequest updateContactFlowModuleContentRequest)
Updates specified flow module for the specified Amazon Connect instance.
updateContactFlowModuleContentRequest - Future<UpdateContactFlowModuleContentResult> updateContactFlowModuleContentAsync(UpdateContactFlowModuleContentRequest updateContactFlowModuleContentRequest, AsyncHandler<UpdateContactFlowModuleContentRequest,UpdateContactFlowModuleContentResult> asyncHandler)
Updates specified flow module for the specified Amazon Connect instance.
updateContactFlowModuleContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactFlowModuleMetadataResult> updateContactFlowModuleMetadataAsync(UpdateContactFlowModuleMetadataRequest updateContactFlowModuleMetadataRequest)
Updates metadata about specified flow module.
updateContactFlowModuleMetadataRequest - Future<UpdateContactFlowModuleMetadataResult> updateContactFlowModuleMetadataAsync(UpdateContactFlowModuleMetadataRequest updateContactFlowModuleMetadataRequest, AsyncHandler<UpdateContactFlowModuleMetadataRequest,UpdateContactFlowModuleMetadataResult> asyncHandler)
Updates metadata about specified flow module.
updateContactFlowModuleMetadataRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactFlowNameResult> updateContactFlowNameAsync(UpdateContactFlowNameRequest updateContactFlowNameRequest)
The name of the flow.
You can also create and update flows using the Amazon Connect Flow language.
updateContactFlowNameRequest - Future<UpdateContactFlowNameResult> updateContactFlowNameAsync(UpdateContactFlowNameRequest updateContactFlowNameRequest, AsyncHandler<UpdateContactFlowNameRequest,UpdateContactFlowNameResult> asyncHandler)
The name of the flow.
You can also create and update flows using the Amazon Connect Flow language.
updateContactFlowNameRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContactScheduleResult> updateContactScheduleAsync(UpdateContactScheduleRequest updateContactScheduleRequest)
Updates the scheduled time of a task contact that is already scheduled.
updateContactScheduleRequest - Future<UpdateContactScheduleResult> updateContactScheduleAsync(UpdateContactScheduleRequest updateContactScheduleRequest, AsyncHandler<UpdateContactScheduleRequest,UpdateContactScheduleResult> asyncHandler)
Updates the scheduled time of a task contact that is already scheduled.
updateContactScheduleRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateHoursOfOperationResult> updateHoursOfOperationAsync(UpdateHoursOfOperationRequest updateHoursOfOperationRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation.
updateHoursOfOperationRequest - Future<UpdateHoursOfOperationResult> updateHoursOfOperationAsync(UpdateHoursOfOperationRequest updateHoursOfOperationRequest, AsyncHandler<UpdateHoursOfOperationRequest,UpdateHoursOfOperationResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation.
updateHoursOfOperationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateInstanceAttributeResult> updateInstanceAttributeAsync(UpdateInstanceAttributeRequest updateInstanceAttributeRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the value for the specified attribute type.
updateInstanceAttributeRequest - Future<UpdateInstanceAttributeResult> updateInstanceAttributeAsync(UpdateInstanceAttributeRequest updateInstanceAttributeRequest, AsyncHandler<UpdateInstanceAttributeRequest,UpdateInstanceAttributeResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the value for the specified attribute type.
updateInstanceAttributeRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateInstanceStorageConfigResult> updateInstanceStorageConfigAsync(UpdateInstanceStorageConfigRequest updateInstanceStorageConfigRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates an existing configuration for a resource type. This API is idempotent.
updateInstanceStorageConfigRequest - Future<UpdateInstanceStorageConfigResult> updateInstanceStorageConfigAsync(UpdateInstanceStorageConfigRequest updateInstanceStorageConfigRequest, AsyncHandler<UpdateInstanceStorageConfigRequest,UpdateInstanceStorageConfigResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates an existing configuration for a resource type. This API is idempotent.
updateInstanceStorageConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdatePhoneNumberResult> updatePhoneNumberAsync(UpdatePhoneNumberRequest updatePhoneNumberRequest)
Updates your claimed phone number from its current Amazon Connect instance to another Amazon Connect instance in the same Region.
updatePhoneNumberRequest - Future<UpdatePhoneNumberResult> updatePhoneNumberAsync(UpdatePhoneNumberRequest updatePhoneNumberRequest, AsyncHandler<UpdatePhoneNumberRequest,UpdatePhoneNumberResult> asyncHandler)
Updates your claimed phone number from its current Amazon Connect instance to another Amazon Connect instance in the same Region.
updatePhoneNumberRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQueueHoursOfOperationResult> updateQueueHoursOfOperationAsync(UpdateQueueHoursOfOperationRequest updateQueueHoursOfOperationRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation for the specified queue.
updateQueueHoursOfOperationRequest - Future<UpdateQueueHoursOfOperationResult> updateQueueHoursOfOperationAsync(UpdateQueueHoursOfOperationRequest updateQueueHoursOfOperationRequest, AsyncHandler<UpdateQueueHoursOfOperationRequest,UpdateQueueHoursOfOperationResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the hours of operation for the specified queue.
updateQueueHoursOfOperationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQueueMaxContactsResult> updateQueueMaxContactsAsync(UpdateQueueMaxContactsRequest updateQueueMaxContactsRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the maximum number of contacts allowed in a queue before it is considered full.
updateQueueMaxContactsRequest - Future<UpdateQueueMaxContactsResult> updateQueueMaxContactsAsync(UpdateQueueMaxContactsRequest updateQueueMaxContactsRequest, AsyncHandler<UpdateQueueMaxContactsRequest,UpdateQueueMaxContactsResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the maximum number of contacts allowed in a queue before it is considered full.
updateQueueMaxContactsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQueueNameResult> updateQueueNameAsync(UpdateQueueNameRequest updateQueueNameRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the name and description of a queue. At least Name or Description must be
provided.
updateQueueNameRequest - Future<UpdateQueueNameResult> updateQueueNameAsync(UpdateQueueNameRequest updateQueueNameRequest, AsyncHandler<UpdateQueueNameRequest,UpdateQueueNameResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the name and description of a queue. At least Name or Description must be
provided.
updateQueueNameRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQueueOutboundCallerConfigResult> updateQueueOutboundCallerConfigAsync(UpdateQueueOutboundCallerConfigRequest updateQueueOutboundCallerConfigRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.
updateQueueOutboundCallerConfigRequest - Future<UpdateQueueOutboundCallerConfigResult> updateQueueOutboundCallerConfigAsync(UpdateQueueOutboundCallerConfigRequest updateQueueOutboundCallerConfigRequest, AsyncHandler<UpdateQueueOutboundCallerConfigRequest,UpdateQueueOutboundCallerConfigResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.
updateQueueOutboundCallerConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQueueStatusResult> updateQueueStatusAsync(UpdateQueueStatusRequest updateQueueStatusRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates the status of the queue.
updateQueueStatusRequest - Future<UpdateQueueStatusResult> updateQueueStatusAsync(UpdateQueueStatusRequest updateQueueStatusRequest, AsyncHandler<UpdateQueueStatusRequest,UpdateQueueStatusResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates the status of the queue.
updateQueueStatusRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQuickConnectConfigResult> updateQuickConnectConfigAsync(UpdateQuickConnectConfigRequest updateQuickConnectConfigRequest)
Updates the configuration settings for the specified quick connect.
updateQuickConnectConfigRequest - Future<UpdateQuickConnectConfigResult> updateQuickConnectConfigAsync(UpdateQuickConnectConfigRequest updateQuickConnectConfigRequest, AsyncHandler<UpdateQuickConnectConfigRequest,UpdateQuickConnectConfigResult> asyncHandler)
Updates the configuration settings for the specified quick connect.
updateQuickConnectConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQuickConnectNameResult> updateQuickConnectNameAsync(UpdateQuickConnectNameRequest updateQuickConnectNameRequest)
Updates the name and description of a quick connect. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateQuickConnectNameRequest - Future<UpdateQuickConnectNameResult> updateQuickConnectNameAsync(UpdateQuickConnectNameRequest updateQuickConnectNameRequest, AsyncHandler<UpdateQuickConnectNameRequest,UpdateQuickConnectNameResult> asyncHandler)
Updates the name and description of a quick connect. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateQuickConnectNameRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateRoutingProfileConcurrencyResult> updateRoutingProfileConcurrencyAsync(UpdateRoutingProfileConcurrencyRequest updateRoutingProfileConcurrencyRequest)
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
updateRoutingProfileConcurrencyRequest - Future<UpdateRoutingProfileConcurrencyResult> updateRoutingProfileConcurrencyAsync(UpdateRoutingProfileConcurrencyRequest updateRoutingProfileConcurrencyRequest, AsyncHandler<UpdateRoutingProfileConcurrencyRequest,UpdateRoutingProfileConcurrencyResult> asyncHandler)
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
updateRoutingProfileConcurrencyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateRoutingProfileDefaultOutboundQueueResult> updateRoutingProfileDefaultOutboundQueueAsync(UpdateRoutingProfileDefaultOutboundQueueRequest updateRoutingProfileDefaultOutboundQueueRequest)
Updates the default outbound queue of a routing profile.
updateRoutingProfileDefaultOutboundQueueRequest - Future<UpdateRoutingProfileDefaultOutboundQueueResult> updateRoutingProfileDefaultOutboundQueueAsync(UpdateRoutingProfileDefaultOutboundQueueRequest updateRoutingProfileDefaultOutboundQueueRequest, AsyncHandler<UpdateRoutingProfileDefaultOutboundQueueRequest,UpdateRoutingProfileDefaultOutboundQueueResult> asyncHandler)
Updates the default outbound queue of a routing profile.
updateRoutingProfileDefaultOutboundQueueRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateRoutingProfileNameResult> updateRoutingProfileNameAsync(UpdateRoutingProfileNameRequest updateRoutingProfileNameRequest)
Updates the name and description of a routing profile. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateRoutingProfileNameRequest - Future<UpdateRoutingProfileNameResult> updateRoutingProfileNameAsync(UpdateRoutingProfileNameRequest updateRoutingProfileNameRequest, AsyncHandler<UpdateRoutingProfileNameRequest,UpdateRoutingProfileNameResult> asyncHandler)
Updates the name and description of a routing profile. The request accepts the following data in JSON format. At
least Name or Description must be provided.
updateRoutingProfileNameRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateRoutingProfileQueuesResult> updateRoutingProfileQueuesAsync(UpdateRoutingProfileQueuesRequest updateRoutingProfileQueuesRequest)
Updates the properties associated with a set of queues for a routing profile.
updateRoutingProfileQueuesRequest - Future<UpdateRoutingProfileQueuesResult> updateRoutingProfileQueuesAsync(UpdateRoutingProfileQueuesRequest updateRoutingProfileQueuesRequest, AsyncHandler<UpdateRoutingProfileQueuesRequest,UpdateRoutingProfileQueuesResult> asyncHandler)
Updates the properties associated with a set of queues for a routing profile.
updateRoutingProfileQueuesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateSecurityProfileResult> updateSecurityProfileAsync(UpdateSecurityProfileRequest updateSecurityProfileRequest)
This API is in preview release for Amazon Connect and is subject to change.
Updates a security profile.
updateSecurityProfileRequest - Future<UpdateSecurityProfileResult> updateSecurityProfileAsync(UpdateSecurityProfileRequest updateSecurityProfileRequest, AsyncHandler<UpdateSecurityProfileRequest,UpdateSecurityProfileResult> asyncHandler)
This API is in preview release for Amazon Connect and is subject to change.
Updates a security profile.
updateSecurityProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateTaskTemplateResult> updateTaskTemplateAsync(UpdateTaskTemplateRequest updateTaskTemplateRequest)
Updates details about a specific task template in the specified Amazon Connect instance. This operation does not support partial updates. Instead it does a full update of template content.
updateTaskTemplateRequest - Future<UpdateTaskTemplateResult> updateTaskTemplateAsync(UpdateTaskTemplateRequest updateTaskTemplateRequest, AsyncHandler<UpdateTaskTemplateRequest,UpdateTaskTemplateResult> asyncHandler)
Updates details about a specific task template in the specified Amazon Connect instance. This operation does not support partial updates. Instead it does a full update of template content.
updateTaskTemplateRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest)
Assigns the specified hierarchy group to the specified user.
updateUserHierarchyRequest - Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest, AsyncHandler<UpdateUserHierarchyRequest,UpdateUserHierarchyResult> asyncHandler)
Assigns the specified hierarchy group to the specified user.
updateUserHierarchyRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserHierarchyGroupNameResult> updateUserHierarchyGroupNameAsync(UpdateUserHierarchyGroupNameRequest updateUserHierarchyGroupNameRequest)
Updates the name of the user hierarchy group.
updateUserHierarchyGroupNameRequest - Future<UpdateUserHierarchyGroupNameResult> updateUserHierarchyGroupNameAsync(UpdateUserHierarchyGroupNameRequest updateUserHierarchyGroupNameRequest, AsyncHandler<UpdateUserHierarchyGroupNameRequest,UpdateUserHierarchyGroupNameResult> asyncHandler)
Updates the name of the user hierarchy group.
updateUserHierarchyGroupNameRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserHierarchyStructureResult> updateUserHierarchyStructureAsync(UpdateUserHierarchyStructureRequest updateUserHierarchyStructureRequest)
Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.
updateUserHierarchyStructureRequest - Future<UpdateUserHierarchyStructureResult> updateUserHierarchyStructureAsync(UpdateUserHierarchyStructureRequest updateUserHierarchyStructureRequest, AsyncHandler<UpdateUserHierarchyStructureRequest,UpdateUserHierarchyStructureResult> asyncHandler)
Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.
updateUserHierarchyStructureRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest)
Updates the identity information for the specified user.
We strongly recommend limiting who has the ability to invoke UpdateUserIdentityInfo. Someone with
that ability can change the login credentials of other users by changing their email address. This poses a
security risk to your organization. They can change the email address of a user to the attacker's email address,
and then reset the password through email. For more information, see Best Practices
for Security Profiles in the Amazon Connect Administrator Guide.
updateUserIdentityInfoRequest - Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest, AsyncHandler<UpdateUserIdentityInfoRequest,UpdateUserIdentityInfoResult> asyncHandler)
Updates the identity information for the specified user.
We strongly recommend limiting who has the ability to invoke UpdateUserIdentityInfo. Someone with
that ability can change the login credentials of other users by changing their email address. This poses a
security risk to your organization. They can change the email address of a user to the attacker's email address,
and then reset the password through email. For more information, see Best Practices
for Security Profiles in the Amazon Connect Administrator Guide.
updateUserIdentityInfoRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest)
Updates the phone configuration settings for the specified user.
updateUserPhoneConfigRequest - Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest, AsyncHandler<UpdateUserPhoneConfigRequest,UpdateUserPhoneConfigResult> asyncHandler)
Updates the phone configuration settings for the specified user.
updateUserPhoneConfigRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest)
Assigns the specified routing profile to the specified user.
updateUserRoutingProfileRequest - Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest, AsyncHandler<UpdateUserRoutingProfileRequest,UpdateUserRoutingProfileResult> asyncHandler)
Assigns the specified routing profile to the specified user.
updateUserRoutingProfileRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest)
Assigns the specified security profiles to the specified user.
updateUserSecurityProfilesRequest - Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest, AsyncHandler<UpdateUserSecurityProfilesRequest,UpdateUserSecurityProfilesResult> asyncHandler)
Assigns the specified security profiles to the specified user.
updateUserSecurityProfilesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Copyright © 2022. All rights reserved.