| Package | Description |
|---|---|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
Contact |
Contact.clone() |
Contact |
DescribeContactResult.getContact()
Information about the contact.
|
Contact |
Contact.withAgentInfo(AgentInfo agentInfo)
Information about the agent who accepted the contact.
|
Contact |
Contact.withArn(String arn)
The Amazon Resource Name (ARN) for the contact.
|
Contact |
Contact.withChannel(Channel channel)
How the contact reached your contact center.
|
Contact |
Contact.withChannel(String channel)
How the contact reached your contact center.
|
Contact |
Contact.withDescription(String description)
The description of the contact.
|
Contact |
Contact.withDisconnectTimestamp(Date disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
|
Contact |
Contact.withId(String id)
The identifier for the contact.
|
Contact |
Contact.withInitialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
|
Contact |
Contact.withInitiationMethod(ContactInitiationMethod initiationMethod)
Indicates how the contact was initiated.
|
Contact |
Contact.withInitiationMethod(String initiationMethod)
Indicates how the contact was initiated.
|
Contact |
Contact.withInitiationTimestamp(Date initiationTimestamp)
The date and time this contact was initiated, in UTC time.
|
Contact |
Contact.withLastUpdateTimestamp(Date lastUpdateTimestamp)
The timestamp when contact was last updated.
|
Contact |
Contact.withName(String name)
The name of the contact.
|
Contact |
Contact.withPreviousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
|
Contact |
Contact.withQueueInfo(QueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
|
Contact |
Contact.withScheduledTimestamp(Date scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
|
| Modifier and Type | Method and Description |
|---|---|
void |
DescribeContactResult.setContact(Contact contact)
Information about the contact.
|
DescribeContactResult |
DescribeContactResult.withContact(Contact contact)
Information about the contact.
|
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