| Package | Description |
|---|---|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
static Channel |
Channel.fromValue(String value)
Use this in place of valueOf.
|
static Channel |
Channel.valueOf(String name)
Returns the enum constant of this type with the specified name.
|
static Channel[] |
Channel.values()
Returns an array containing the constants of this enum type, in
the order they are declared.
|
| Modifier and Type | Method and Description |
|---|---|
AgentContactReference |
AgentContactReference.withChannel(Channel channel)
The channel of the contact.
|
Dimensions |
Dimensions.withChannel(Channel channel)
The channel used for grouping and filters.
|
RoutingProfileQueueConfigSummary |
RoutingProfileQueueConfigSummary.withChannel(Channel channel)
The channels this queue supports.
|
Contact |
Contact.withChannel(Channel channel)
How the contact reached your contact center.
|
RoutingProfileQueueReference |
RoutingProfileQueueReference.withChannel(Channel channel)
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
|
MediaConcurrency |
MediaConcurrency.withChannel(Channel channel)
The channels that agents can handle in the Contact Control Panel (CCP).
|
Filters |
Filters.withChannels(Channel... channels)
The channel to use to filter the metrics.
|
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