| Package | Description |
|---|---|
| com.amazonaws.services.connect |
Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center
and provide reliable customer engagement at any scale.
|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
UpdateRoutingProfileAgentAvailabilityTimerRequest |
UpdateRoutingProfileAgentAvailabilityTimerRequest.clone() |
UpdateRoutingProfileAgentAvailabilityTimerRequest |
UpdateRoutingProfileAgentAvailabilityTimerRequest.withAgentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)
Whether agents with this routing profile will have their routing order calculated based on time since their
last inbound contact or longest idle time.
|
UpdateRoutingProfileAgentAvailabilityTimerRequest |
UpdateRoutingProfileAgentAvailabilityTimerRequest.withAgentAvailabilityTimer(String agentAvailabilityTimer)
Whether agents with this routing profile will have their routing order calculated based on time since their
last inbound contact or longest idle time.
|
UpdateRoutingProfileAgentAvailabilityTimerRequest |
UpdateRoutingProfileAgentAvailabilityTimerRequest.withInstanceId(String instanceId)
The identifier of the Amazon Connect instance.
|
UpdateRoutingProfileAgentAvailabilityTimerRequest |
UpdateRoutingProfileAgentAvailabilityTimerRequest.withRoutingProfileId(String routingProfileId)
The identifier of the routing profile.
|
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