Uses of Class
com.amazonaws.services.connect.model.Contact

Packages that use Contact

Package	Description
com.amazonaws.services.connect.model

Uses of Contact in com.amazonaws.services.connect.model

Methods in com.amazonaws.services.connect.model that return Contact

Modifier and Type	Method and Description
Contact	Contact.addSegmentAttributesEntry(String key, SegmentAttributeValue value) Add a single SegmentAttributes entry
Contact	Contact.addTagsEntry(String key, String value) Add a single Tags entry
Contact	Contact.clearSegmentAttributesEntries() Removes all the entries added into SegmentAttributes.
Contact	Contact.clearTagsEntries() Removes all the entries added into Tags.
Contact	Contact.clone()
Contact	DescribeContactResult.getContact() Information about the contact.
Contact	Contact.withAgentInfo(AgentInfo agentInfo) Information about the agent who accepted the contact.
Contact	Contact.withAnsweringMachineDetectionStatus(AnsweringMachineDetectionStatus answeringMachineDetectionStatus) Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
Contact	Contact.withAnsweringMachineDetectionStatus(String answeringMachineDetectionStatus) Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
Contact	Contact.withArn(String arn) The Amazon Resource Name (ARN) for the contact.
Contact	Contact.withCampaign(Campaign campaign)
Contact	Contact.withChannel(Channel channel) How the contact reached your contact center.
Contact	Contact.withChannel(String channel) How the contact reached your contact center.
Contact	Contact.withConnectedToSystemTimestamp(Date connectedToSystemTimestamp) The timestamp when customer endpoint connected to Amazon Connect.
Contact	Contact.withCustomer(Customer customer) Information about the Customer on the contact.
Contact	Contact.withCustomerVoiceActivity(CustomerVoiceActivity customerVoiceActivity) Information about customer’s voice activity.
Contact	Contact.withDescription(String description) The description of the contact.
Contact	Contact.withDisconnectDetails(DisconnectDetails disconnectDetails) Information about the call disconnect experience.
Contact	Contact.withDisconnectTimestamp(Date disconnectTimestamp) The timestamp when the customer endpoint disconnected from Amazon Connect.
Contact	Contact.withId(String id) The identifier for the contact.
Contact	Contact.withInitialContactId(String initialContactId) If this contact is related to other contacts, this is the ID of the initial contact.
Contact	Contact.withInitiationMethod(ContactInitiationMethod initiationMethod) Indicates how the contact was initiated.
Contact	Contact.withInitiationMethod(String initiationMethod) Indicates how the contact was initiated.
Contact	Contact.withInitiationTimestamp(Date initiationTimestamp) The date and time this contact was initiated, in UTC time.
Contact	Contact.withLastPausedTimestamp(Date lastPausedTimestamp) The timestamp when the contact was last paused.
Contact	Contact.withLastResumedTimestamp(Date lastResumedTimestamp) The timestamp when the contact was last resumed.
Contact	Contact.withLastUpdateTimestamp(Date lastUpdateTimestamp) The timestamp when contact was last updated.
Contact	Contact.withName(String name) The name of the contact.
Contact	Contact.withPreviousContactId(String previousContactId) If this contact is not the first contact, this is the ID of the previous contact.
Contact	Contact.withQualityMetrics(QualityMetrics qualityMetrics) Information about the quality of the participant's media connection.
Contact	Contact.withQueueInfo(QueueInfo queueInfo) If this contact was queued, this contains information about the queue.
Contact	Contact.withQueuePriority(Long queuePriority) An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially).
Contact	Contact.withQueueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds) An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially).
Contact	Contact.withRelatedContactId(String relatedContactId) The contactId that is related to this contact.
Contact	Contact.withRoutingCriteria(RoutingCriteria routingCriteria) Latest routing criteria on the contact.
Contact	Contact.withScheduledTimestamp(Date scheduledTimestamp) The timestamp, in Unix epoch time format, at which to start running the inbound flow.
Contact	Contact.withSegmentAttributes(Map<String,SegmentAttributeValue> segmentAttributes) A set of system defined key-value pairs stored on individual contact segments using an attribute map.
Contact	Contact.withTags(Map<String,String> tags) Tags associated with the contact.
Contact	Contact.withTotalPauseCount(Integer totalPauseCount) Total pause count for a contact.
Contact	Contact.withTotalPauseDurationInSeconds(Integer totalPauseDurationInSeconds) Total pause duration for a contact in seconds.
Contact	Contact.withWisdomInfo(WisdomInfo wisdomInfo) Information about Amazon Connect Wisdom.

Methods in com.amazonaws.services.connect.model with parameters of type Contact

Modifier and Type	Method and Description
void	DescribeContactResult.setContact(Contact contact) Information about the contact.
DescribeContactResult	DescribeContactResult.withContact(Contact contact) Information about the contact.