| Package | Description |
|---|---|
| com.amazonaws.services.connect |
Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center
and provide reliable customer engagement at any scale.
|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
UpdateRoutingProfileConcurrencyRequest |
UpdateRoutingProfileConcurrencyRequest.clone() |
UpdateRoutingProfileConcurrencyRequest |
UpdateRoutingProfileConcurrencyRequest.withInstanceId(String instanceId)
The identifier of the Amazon Connect instance.
|
UpdateRoutingProfileConcurrencyRequest |
UpdateRoutingProfileConcurrencyRequest.withMediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)
The channels that agents can handle in the Contact Control Panel (CCP).
|
UpdateRoutingProfileConcurrencyRequest |
UpdateRoutingProfileConcurrencyRequest.withMediaConcurrencies(MediaConcurrency... mediaConcurrencies)
The channels that agents can handle in the Contact Control Panel (CCP).
|
UpdateRoutingProfileConcurrencyRequest |
UpdateRoutingProfileConcurrencyRequest.withRoutingProfileId(String routingProfileId)
The identifier of the routing profile.
|
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