Serialized Form (AWS Java SDK for Amazon Connect 1.12.743 API)

Package com.amazonaws.services.connect.model
- Class com.amazonaws.services.connect.model.AccessDeniedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ActionSummary extends Object implements Serializable
  - Serialized Fields
    - actionType
```
String actionType
```
      The action type.
- Class com.amazonaws.services.connect.model.ActivateEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      The version of the evaluation form to activate. If the version property is not provided, the latest version of the evaluation form is activated.
- Class com.amazonaws.services.connect.model.ActivateEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form.
- Class com.amazonaws.services.connect.model.AgentConfig extends Object implements Serializable
  - Serialized Fields
    - distributions
```
List<E> distributions
```
      Information about traffic distributions.
- Class com.amazonaws.services.connect.model.AgentContactReference extends Object implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - channel
```
String channel
```
      The channel of the contact.
    - initiationMethod
```
String initiationMethod
```
      How the contact was initiated.
    - agentContactState
```
String agentContactState
```
      The state of the contact.
      
      When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.
    - stateStartTimestamp
```
Date stateStartTimestamp
```
      The epoch timestamp when the contact state started.
    - connectedToAgentTimestamp
```
Date connectedToAgentTimestamp
```
      The time at which the contact was connected to an agent.
    - queue
```
QueueReference queue
```
- Class com.amazonaws.services.connect.model.AgentHierarchyGroup extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the group.
- Class com.amazonaws.services.connect.model.AgentHierarchyGroups extends Object implements Serializable
  - Serialized Fields
    - l1Ids
```
List<E> l1Ids
```
      The identifiers for level 1 hierarchy groups.
    - l2Ids
```
List<E> l2Ids
```
      The identifiers for level 2 hierarchy groups.
    - l3Ids
```
List<E> l3Ids
```
      The identifiers for level 3 hierarchy groups.
    - l4Ids
```
List<E> l4Ids
```
      The identifiers for level 4 hierarchy groups.
    - l5Ids
```
List<E> l5Ids
```
      The identifiers for level 5 hierarchy groups.
- Class com.amazonaws.services.connect.model.AgentInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the agent who accepted the contact.
    - connectedToAgentTimestamp
```
Date connectedToAgentTimestamp
```
      The timestamp when the contact was connected to the agent.
    - agentPauseDurationInSeconds
```
Integer agentPauseDurationInSeconds
```
      Agent pause duration for a contact in seconds.
    - hierarchyGroups
```
HierarchyGroups hierarchyGroups
```
      The agent hierarchy groups for the agent.
    - deviceInfo
```
DeviceInfo deviceInfo
```
      Information regarding Agent’s device.
    - capabilities
```
ParticipantCapabilities capabilities
```
- Class com.amazonaws.services.connect.model.AgentQualityMetrics extends Object implements Serializable
  - Serialized Fields
    - audio
```
AudioQualityMetricsInfo audio
```
      Information about the audio quality of the Agent
- Class com.amazonaws.services.connect.model.AgentStatus extends Object implements Serializable
  - Serialized Fields
    - agentStatusARN
```
String agentStatusARN
```
      The Amazon Resource Name (ARN) of the agent status.
    - agentStatusId
```
String agentStatusId
```
      The identifier of the agent status.
    - name
```
String name
```
      The name of the agent status.
    - description
```
String description
```
      The description of the agent status.
    - type
```
String type
```
      The type of agent status.
    - displayOrder
```
Integer displayOrder
```
      The display order of the agent status.
    - state
```
String state
```
      The state of the agent status.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.AgentStatusReference extends Object implements Serializable
  - Serialized Fields
    - statusStartTimestamp
```
Date statusStartTimestamp
```
      The start timestamp of the agent's status.
    - statusArn
```
String statusArn
```
      The Amazon Resource Name (ARN) of the agent's status.
    - statusName
```
String statusName
```
      The name of the agent status.
- Class com.amazonaws.services.connect.model.AgentStatusSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier for an agent status.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the agent status.
    - name
```
String name
```
      The name of the agent status.
    - type
```
String type
```
      The type of the agent status.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.AllowedCapabilities extends Object implements Serializable
  - Serialized Fields
    - customer
```
ParticipantCapabilities customer
```
      Information about the customer's video sharing capabilities.
    - agent
```
ParticipantCapabilities agent
```
      Information about the agent's video sharing capabilities.
- Class com.amazonaws.services.connect.model.AmazonConnectException extends AmazonServiceException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.AnalyticsDataAssociationResult extends Object implements Serializable
  - Serialized Fields
    - dataSetId
```
String dataSetId
```
      The identifier of the dataset.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account.
    - resourceShareId
```
String resourceShareId
```
      The Resource Access Manager share ID.
    - resourceShareArn
```
String resourceShareArn
```
      The Amazon Resource Name (ARN) of the Resource Access Manager share.
- Class com.amazonaws.services.connect.model.AnswerMachineDetectionConfig extends Object implements Serializable
  - Serialized Fields
    - enableAnswerMachineDetection
```
Boolean enableAnswerMachineDetection
```
      The flag to indicate if answer machine detection analysis needs to be performed for a voice call. If set to true, TrafficType must be set as CAMPAIGN.
    - awaitAnswerMachinePrompt
```
Boolean awaitAnswerMachinePrompt
```
      Wait for the answering machine prompt.
- Class com.amazonaws.services.connect.model.Application extends Object implements Serializable
  - Serialized Fields
    - namespace
```
String namespace
```
      Namespace of the application that you want to give access to.
    - applicationPermissions
```
List<E> applicationPermissions
```
      The permissions that the agent is granted on the application. Only the ACCESS permission is supported.
- Class com.amazonaws.services.connect.model.AssignContactCategoryActionDefinition extends Object implements Serializable
- Class com.amazonaws.services.connect.model.AssociateAnalyticsDataSetRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - dataSetId
```
String dataSetId
```
      The identifier of the dataset to associate with the target account.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account. Use to associate a dataset to a different account than the one containing the Amazon Connect instance. If not specified, by default this value is the Amazon Web Services account that has the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.AssociateAnalyticsDataSetResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - dataSetId
```
String dataSetId
```
      The identifier of the dataset that was associated.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account.
    - resourceShareId
```
String resourceShareId
```
      The Resource Access Manager share ID that is generated.
    - resourceShareArn
```
String resourceShareArn
```
      The Amazon Resource Name (ARN) of the Resource Access Manager share.
- Class com.amazonaws.services.connect.model.AssociateApprovedOriginRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - origin
```
String origin
```
      The domain to add to your allow list.
- Class com.amazonaws.services.connect.model.AssociateApprovedOriginResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateBotRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - lexBot
```
LexBot lexBot
```
    - lexV2Bot
```
LexV2Bot lexV2Bot
```
      The Amazon Lex V2 bot to associate with the instance.
- Class com.amazonaws.services.connect.model.AssociateBotResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateDefaultVocabularyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary. If this is empty, the default is set to none.
- Class com.amazonaws.services.connect.model.AssociateDefaultVocabularyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceId
```
String resourceId
```
      The identifier of the resource.
    - flowId
```
String flowId
```
      The identifier of the flow.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.AssociateFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateInstanceStorageConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceType
```
String resourceType
```
      A valid resource type. To enable streaming for real-time analysis of contacts, use the following types:
      
      For chat contacts, use REAL_TIME_CONTACT_ANALYSIS_CHAT_SEGMENTS.
      
      For voice contacts, use REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS.
      
      REAL_TIME_CONTACT_ANALYSIS_SEGMENTS is deprecated, but it is still supported and will apply only to VOICE channel contacts. Use REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS for voice contacts moving forward.
      
      If you have previously associated a stream with REAL_TIME_CONTACT_ANALYSIS_SEGMENTS, no action is needed to update the stream to REAL_TIME_CONTACT_ANALYSIS_VOICE_SEGMENTS.
    - storageConfig
```
InstanceStorageConfig storageConfig
```
      A valid storage type.
- Class com.amazonaws.services.connect.model.AssociateInstanceStorageConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
- Class com.amazonaws.services.connect.model.AssociateLambdaFunctionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - functionArn
```
String functionArn
```
      The Amazon Resource Name (ARN) for the Lambda function being associated. Maximum number of characters allowed is 140.
- Class com.amazonaws.services.connect.model.AssociateLambdaFunctionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateLexBotRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - lexBot
```
LexBot lexBot
```
      The Amazon Lex bot to associate with the instance.
- Class com.amazonaws.services.connect.model.AssociateLexBotResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociatePhoneNumberContactFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.AssociatePhoneNumberContactFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateQueueQuickConnectsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - quickConnectIds
```
List<E> quickConnectIds
```
      The quick connects to associate with this queue.
- Class com.amazonaws.services.connect.model.AssociateQueueQuickConnectsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateRoutingProfileQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - queueConfigs
```
List<E> queueConfigs
```
      The queues to associate with this routing profile.
- Class com.amazonaws.services.connect.model.AssociateRoutingProfileQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateSecurityKeyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - key
```
String key
```
      A valid security key in PEM format.
- Class com.amazonaws.services.connect.model.AssociateSecurityKeyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
- Class com.amazonaws.services.connect.model.AssociateTrafficDistributionGroupUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - trafficDistributionGroupId
```
String trafficDistributionGroupId
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - userId
```
String userId
```
      The identifier of the user account. This can be the ID or the ARN of the user.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.AssociateTrafficDistributionGroupUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AssociateUserProficienciesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN of the instance).
    - userId
```
String userId
```
      The identifier of the user account.
    - userProficiencies
```
List<E> userProficiencies
```
      The proficiencies to associate with the user.
- Class com.amazonaws.services.connect.model.AssociateUserProficienciesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.AttachedFile extends Object implements Serializable
  - Serialized Fields
    - creationTime
```
String creationTime
```
      The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2024-05-03T02:41:28.172Z.
    - fileArn
```
String fileArn
```
      The unique identifier of the attached file resource (ARN).
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - fileName
```
String fileName
```
      A case-sensitive name of the attached file being uploaded.
    - fileSizeInBytes
```
Long fileSizeInBytes
```
      The size of the attached file in bytes.
    - fileStatus
```
String fileStatus
```
      The current status of the attached file.
    - createdBy
```
CreatedByInfo createdBy
```
      Represents the identity that created the file.
    - fileUseCaseType
```
String fileUseCaseType
```
      The use case for the file.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.AttachedFileError extends Object implements Serializable
  - Serialized Fields
    - errorCode
```
String errorCode
```
      Status code describing the failure.
    - errorMessage
```
String errorMessage
```
      Why the attached file couldn't be retrieved.
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
- Class com.amazonaws.services.connect.model.AttachmentReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the attachment reference.
    - value
```
String value
```
      The location path of the attachment reference.
    - status
```
String status
```
      Status of the attachment reference type.
- Class com.amazonaws.services.connect.model.Attendee extends Object implements Serializable
  - Serialized Fields
    - attendeeId
```
String attendeeId
```
      The Amazon Chime SDK attendee ID.
    - joinToken
```
String joinToken
```
      The join token used by the Amazon Chime SDK attendee.
- Class com.amazonaws.services.connect.model.Attribute extends Object implements Serializable
  - Serialized Fields
    - attributeType
```
String attributeType
```
      The type of attribute.
    - value
```
String value
```
      The value of the attribute.
- Class com.amazonaws.services.connect.model.AttributeAndCondition extends Object implements Serializable
  - Serialized Fields
    - tagConditions
```
List<E> tagConditions
```
      A leaf node condition which can be used to specify a tag condition.
    - hierarchyGroupCondition
```
HierarchyGroupCondition hierarchyGroupCondition
```
- Class com.amazonaws.services.connect.model.AttributeCondition extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of predefined attribute.
    - value
```
String value
```
      The value of predefined attribute.
    - proficiencyLevel
```
Float proficiencyLevel
```
      The proficiency level of the condition.
    - comparisonOperator
```
String comparisonOperator
```
      The operator of the condition.
- Class com.amazonaws.services.connect.model.AudioFeatures extends Object implements Serializable
  - Serialized Fields
    - echoReduction
```
String echoReduction
```
      Makes echo reduction available to clients who connect to the meeting.
- Class com.amazonaws.services.connect.model.AudioQualityMetricsInfo extends Object implements Serializable
  - Serialized Fields
    - qualityScore
```
Float qualityScore
```
      Number measuring the estimated quality of the media connection.
    - potentialQualityIssues
```
List<E> potentialQualityIssues
```
      List of potential issues causing degradation of quality on a media connection. If the service did not detect any potential quality issues the list is empty.
      
      Valid values: HighPacketLoss | HighRoundTripTime | HighJitterBuffer
- Class com.amazonaws.services.connect.model.AvailableNumberSummary extends Object implements Serializable
  - Serialized Fields
    - phoneNumber
```
String phoneNumber
```
      The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code].
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
- Class com.amazonaws.services.connect.model.BatchAssociateAnalyticsDataSetRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - dataSetIds
```
List<E> dataSetIds
```
      An array of dataset identifiers to associate.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account. Use to associate a dataset to a different account than the one containing the Amazon Connect instance. If not specified, by default this value is the Amazon Web Services account that has the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.BatchAssociateAnalyticsDataSetResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - created
```
List<E> created
```
      Information about associations that are successfully created: DataSetId, TargetAccountId, ResourceShareId, ResourceShareArn.
    - errors
```
List<E> errors
```
      A list of errors for datasets that aren't successfully associated with the target account.
- Class com.amazonaws.services.connect.model.BatchDisassociateAnalyticsDataSetRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - dataSetIds
```
List<E> dataSetIds
```
      An array of associated dataset identifiers to remove.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account. Use to disassociate a dataset from a different account than the one containing the Amazon Connect instance. If not specified, by default this value is the Amazon Web Services account that has the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.BatchDisassociateAnalyticsDataSetResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - deleted
```
List<E> deleted
```
      An array of successfully disassociated dataset identifiers.
    - errors
```
List<E> errors
```
      A list of errors for any datasets not successfully removed.
- Class com.amazonaws.services.connect.model.BatchGetAttachedFileMetadataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - fileIds
```
List<E> fileIds
```
      The unique identifiers of the attached file resource.
    - instanceId
```
String instanceId
```
      The unique identifier of the Connect instance.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
- Class com.amazonaws.services.connect.model.BatchGetAttachedFileMetadataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - files
```
List<E> files
```
      List of attached files that were successfully retrieved.
    - errors
```
List<E> errors
```
      List of errors of attached files that could not be retrieved.
- Class com.amazonaws.services.connect.model.BatchGetFlowAssociationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceIds
```
List<E> resourceIds
```
      A list of resource identifiers to retrieve flow associations.
    - resourceType
```
String resourceType
```
      The type of resource association.
- Class com.amazonaws.services.connect.model.BatchGetFlowAssociationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - flowAssociationSummaryList
```
List<E> flowAssociationSummaryList
```
      Information about flow associations.
- Class com.amazonaws.services.connect.model.BatchPutContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactDataRequestList
```
List<E> contactDataRequestList
```
      List of individual contact requests.
- Class com.amazonaws.services.connect.model.BatchPutContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - successfulRequestList
```
List<E> successfulRequestList
```
      List of requests for which contact was successfully created.
    - failedRequestList
```
List<E> failedRequestList
```
      List of requests for which contact creation failed.
- Class com.amazonaws.services.connect.model.Campaign extends Object implements Serializable
  - Serialized Fields
    - campaignId
```
String campaignId
```
      A unique identifier for a campaign.
- Class com.amazonaws.services.connect.model.ChatEvent extends Object implements Serializable
  - Serialized Fields
    - type
```
String type
```
      Type of chat integration event.
    - contentType
```
String contentType
```
      Type of content. This is required when Type is MESSAGE or EVENT.
      
      For allowed message content types, see the ContentType parameter in the SendMessage topic in the Amazon Connect Participant Service API Reference.
      
      For allowed event content types, see the ContentType parameter in the SendEvent topic in the Amazon Connect Participant Service API Reference.
    - content
```
String content
```
      Content of the message or event. This is required when Type is MESSAGE and for certain ContentTypes when Type is EVENT.
      
      For allowed message content, see the Content parameter in the SendMessage topic in the Amazon Connect Participant Service API Reference.
      
      For allowed event content, see the Content parameter in the SendEvent topic in the Amazon Connect Participant Service API Reference.
- Class com.amazonaws.services.connect.model.ChatMessage extends Object implements Serializable
  - Serialized Fields
    - contentType
```
String contentType
```
      The type of the content. Supported types are text/plain, text/markdown, application/json, and application/vnd.amazonaws.connect.message.interactive.response.
    - content
```
String content
```
      The content of the chat message.
      
      For text/plain and text/markdown, the Length Constraints are Minimum of 1, Maximum of 1024.
      
      For application/json, the Length Constraints are Minimum of 1, Maximum of 12000.
      
      For application/vnd.amazonaws.connect.message.interactive.response, the Length Constraints are Minimum of 1, Maximum of 12288.
- Class com.amazonaws.services.connect.model.ChatParticipantRoleConfig extends Object implements Serializable
  - Serialized Fields
    - participantTimerConfigList
```
List<E> participantTimerConfigList
```
      A list of participant timers. You can specify any unique combination of role and timer type. Duplicate entries error out the request with a 400.
- Class com.amazonaws.services.connect.model.ChatStreamingConfiguration extends Object implements Serializable
  - Serialized Fields
    - streamingEndpointArn
```
String streamingEndpointArn
```
      The Amazon Resource Name (ARN) of the standard Amazon SNS topic. The Amazon Resource Name (ARN) of the streaming endpoint that is used to publish real-time message streaming for chat conversations.
- Class com.amazonaws.services.connect.model.ClaimedPhoneNumberSummary extends Object implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - phoneNumberArn
```
String phoneNumberArn
```
      The Amazon Resource Name (ARN) of the phone number.
    - phoneNumber
```
String phoneNumber
```
      The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code].
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
    - phoneNumberDescription
```
String phoneNumberDescription
```
      The description of the phone number.
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - phoneNumberStatus
```
PhoneNumberStatus phoneNumberStatus
```
      The status of the phone number.
      
      CLAIMED means the previous ClaimPhoneNumber or UpdatePhoneNumber operation succeeded.
      
      IN_PROGRESS means a ClaimPhoneNumber, UpdatePhoneNumber, or UpdatePhoneNumberMetadata operation is still in progress and has not yet completed. You can call DescribePhoneNumber at a later time to verify if the previous operation has completed.
      
      FAILED indicates that the previous ClaimPhoneNumber or UpdatePhoneNumber operation has failed. It will include a message indicating the failure reason. A common reason for a failure may be that the TargetArn value you are claiming or updating a phone number to has reached its limit of total claimed numbers. If you received a FAILED status from a ClaimPhoneNumber API call, you have one day to retry claiming the phone number before the number is released back to the inventory for other customers to claim.
      
      You will not be billed for the phone number during the 1-day period if number claiming fails.
    - sourcePhoneNumberArn
```
String sourcePhoneNumberArn
```
      The claimed phone number ARN that was previously imported from the external service, such as Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number that was imported from Amazon Pinpoint.
- Class com.amazonaws.services.connect.model.ClaimPhoneNumberRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn.
    - phoneNumber
```
String phoneNumber
```
      The phone number you want to claim. Phone numbers are formatted [+] [country code] [subscriber number including area code].
    - phoneNumberDescription
```
String phoneNumberDescription
```
      The description of the phone number.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
      
      Pattern: ^[a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}$
- Class com.amazonaws.services.connect.model.ClaimPhoneNumberResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - phoneNumberArn
```
String phoneNumberArn
```
      The Amazon Resource Name (ARN) of the phone number.
- Class com.amazonaws.services.connect.model.CompleteAttachedFileUploadRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The unique identifier of the Connect instance.
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
- Class com.amazonaws.services.connect.model.CompleteAttachedFileUploadResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.ConflictException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
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- Class com.amazonaws.services.connect.model.ConnectionData extends Object implements Serializable
  - Serialized Fields
    - attendee
```
Attendee attendee
```
      The attendee information, including attendee ID and join token.
    - meeting
```
Meeting meeting
```
      A meeting created using the Amazon Chime SDK.
- Class com.amazonaws.services.connect.model.Contact extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the contact.
    - id
```
String id
```
      The identifier for the contact.
    - initialContactId
```
String initialContactId
```
      If this contact is related to other contacts, this is the ID of the initial contact.
    - previousContactId
```
String previousContactId
```
      If this contact is not the first contact, this is the ID of the previous contact.
    - initiationMethod
```
String initiationMethod
```
      Indicates how the contact was initiated.
    - name
```
String name
```
      The name of the contact.
    - description
```
String description
```
      The description of the contact.
    - channel
```
String channel
```
      How the contact reached your contact center.
    - queueInfo
```
QueueInfo queueInfo
```
      If this contact was queued, this contains information about the queue.
    - agentInfo
```
AgentInfo agentInfo
```
      Information about the agent who accepted the contact.
    - initiationTimestamp
```
Date initiationTimestamp
```
      The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    - disconnectTimestamp
```
Date disconnectTimestamp
```
      The timestamp when the customer endpoint disconnected from Amazon Connect.
    - lastUpdateTimestamp
```
Date lastUpdateTimestamp
```
      The timestamp when contact was last updated.
    - lastPausedTimestamp
```
Date lastPausedTimestamp
```
      The timestamp when the contact was last paused.
    - lastResumedTimestamp
```
Date lastResumedTimestamp
```
      The timestamp when the contact was last resumed.
    - totalPauseCount
```
Integer totalPauseCount
```
      Total pause count for a contact.
    - totalPauseDurationInSeconds
```
Integer totalPauseDurationInSeconds
```
      Total pause duration for a contact in seconds.
    - scheduledTimestamp
```
Date scheduledTimestamp
```
      The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    - relatedContactId
```
String relatedContactId
```
      The contactId that is related to this contact.
    - wisdomInfo
```
WisdomInfo wisdomInfo
```
      Information about Amazon Connect Wisdom.
    - queueTimeAdjustmentSeconds
```
Integer queueTimeAdjustmentSeconds
```
      An integer that represents the queue time adjust to be applied to the contact, in seconds (longer / larger queue time are routed preferentially). Cannot be specified if the QueuePriority is specified. Must be statically defined and a valid integer value.
    - queuePriority
```
Long queuePriority
```
      An integer that represents the queue priority to be applied to the contact (lower priorities are routed preferentially). Cannot be specified if the QueueTimeAdjustmentSeconds is specified. Must be statically defined, must be larger than zero, and a valid integer value. Default Value is 5.
    - tags
```
Map<K,V> tags
```
      Tags associated with the contact. This contains both Amazon Web Services generated and user-defined tags.
    - connectedToSystemTimestamp
```
Date connectedToSystemTimestamp
```
      The timestamp when customer endpoint connected to Amazon Connect.
    - routingCriteria
```
RoutingCriteria routingCriteria
```
      Latest routing criteria on the contact.
    - customer
```
Customer customer
```
      Information about the Customer on the contact.
    - campaign
```
Campaign campaign
```
    - answeringMachineDetectionStatus
```
String answeringMachineDetectionStatus
```
      Indicates how an outbound campaign call is actually disposed if the contact is connected to Amazon Connect.
    - customerVoiceActivity
```
CustomerVoiceActivity customerVoiceActivity
```
      Information about customer’s voice activity.
    - qualityMetrics
```
QualityMetrics qualityMetrics
```
      Information about the quality of the participant's media connection.
    - disconnectDetails
```
DisconnectDetails disconnectDetails
```
      Information about the call disconnect experience.
    - segmentAttributes
```
Map<K,V> segmentAttributes
```
      A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes and can be accessed in flows. Attribute keys can include only alphanumeric, -, and _ characters. This field can be used to show channel subtype. For example, connect:Guide or connect:SMS.
- Class com.amazonaws.services.connect.model.ContactAnalysis extends Object implements Serializable
  - Serialized Fields
    - transcript
```
Transcript transcript
```
      Search criteria based on transcript analyzed by Amazon Connect Contact Lens.
- Class com.amazonaws.services.connect.model.ContactDataRequest extends Object implements Serializable
  - Serialized Fields
    - systemEndpoint
```
Endpoint systemEndpoint
```
      Endpoint associated with the Amazon Connect instance from which outbound contact will be initiated for the campaign.
    - customerEndpoint
```
Endpoint customerEndpoint
```
      Endpoint of the customer for which contact will be initiated.
    - requestIdentifier
```
String requestIdentifier
```
      Identifier to uniquely identify individual requests in the batch.
    - queueId
```
String queueId
```
      The identifier of the queue associated with the Amazon Connect instance in which contacts that are created will be queued.
    - attributes
```
Map<K,V> attributes
```
      List of attributes to be stored in a contact.
    - campaign
```
Campaign campaign
```
      Structure to store information associated with a campaign.
- Class com.amazonaws.services.connect.model.ContactFilter extends Object implements Serializable
  - Serialized Fields
    - contactStates
```
List<E> contactStates
```
      A list of up to 9 contact states.
- Class com.amazonaws.services.connect.model.ContactFlow extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the flow.
    - id
```
String id
```
      The identifier of the flow.
    - name
```
String name
```
      The name of the flow.
    - type
```
String type
```
      The type of the flow. For descriptions of the available types, see Choose a flow type in the Amazon Connect Administrator Guide.
    - state
```
String state
```
      The type of flow.
    - status
```
String status
```
      The status of the contact flow.
    - description
```
String description
```
      The description of the flow.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
      
      Length Constraints: Minimum length of 1. Maximum length of 256000.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.ContactFlowModule extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN).
    - id
```
String id
```
      The identifier of the flow module.
    - name
```
String name
```
      The name of the flow module.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
    - description
```
String description
```
      The description of the flow module.
    - state
```
String state
```
      The type of flow module.
    - status
```
String status
```
      The status of the flow module.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.ContactFlowModuleSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
- Class com.amazonaws.services.connect.model.ContactFlowModuleSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.ContactFlowModuleSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the flow module.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the flow module.
    - name
```
String name
```
      The name of the flow module.
    - state
```
String state
```
      The type of flow module.
- Class com.amazonaws.services.connect.model.ContactFlowNotPublishedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
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- Class com.amazonaws.services.connect.model.ContactFlowSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
    - typeCondition
```
String typeCondition
```
      The type of flow.
    - stateCondition
```
String stateCondition
```
      The state of the flow.
    - statusCondition
```
String statusCondition
```
      The status of the flow.
- Class com.amazonaws.services.connect.model.ContactFlowSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.ContactFlowSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the flow.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the flow.
    - name
```
String name
```
      The name of the flow.
    - contactFlowType
```
String contactFlowType
```
      The type of flow.
    - contactFlowState
```
String contactFlowState
```
      The type of flow.
    - contactFlowStatus
```
String contactFlowStatus
```
      The status of the contact flow.
- Class com.amazonaws.services.connect.model.ContactNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
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- Class com.amazonaws.services.connect.model.ContactSearchSummary extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the contact.
    - id
```
String id
```
      The identifier of the contact summary.
    - initialContactId
```
String initialContactId
```
      If this contact is related to other contacts, this is the ID of the initial contact.
    - previousContactId
```
String previousContactId
```
      If this contact is not the first contact, this is the ID of the previous contact.
    - initiationMethod
```
String initiationMethod
```
      Indicates how the contact was initiated.
    - channel
```
String channel
```
      How the contact reached your contact center.
    - queueInfo
```
ContactSearchSummaryQueueInfo queueInfo
```
      If this contact was queued, this contains information about the queue.
    - agentInfo
```
ContactSearchSummaryAgentInfo agentInfo
```
      Information about the agent who accepted the contact.
    - initiationTimestamp
```
Date initiationTimestamp
```
      The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    - disconnectTimestamp
```
Date disconnectTimestamp
```
      The timestamp when the customer endpoint disconnected from Amazon Connect.
    - scheduledTimestamp
```
Date scheduledTimestamp
```
      The timestamp, in Unix epoch time format, at which to start running the inbound flow.
- Class com.amazonaws.services.connect.model.ContactSearchSummaryAgentInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the agent who accepted the contact.
    - connectedToAgentTimestamp
```
Date connectedToAgentTimestamp
```
      The timestamp when the contact was connected to the agent.
- Class com.amazonaws.services.connect.model.ContactSearchSummaryQueueInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The unique identifier for the queue.
    - enqueueTimestamp
```
Date enqueueTimestamp
```
      The timestamp when the contact was added to the queue.
- Class com.amazonaws.services.connect.model.ControlPlaneTagFilter extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - tagCondition
```
TagCondition tagCondition
```
      A leaf node condition which can be used to specify a tag condition.
- Class com.amazonaws.services.connect.model.ControlPlaneUserAttributeFilter extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andCondition
```
AttributeAndCondition andCondition
```
      A list of conditions which would be applied together with an AND condition.
    - tagCondition
```
TagCondition tagCondition
```
    - hierarchyGroupCondition
```
HierarchyGroupCondition hierarchyGroupCondition
```
- Class com.amazonaws.services.connect.model.CreateAgentStatusRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the status.
    - description
```
String description
```
      The description of the status.
    - state
```
String state
```
      The state of the status.
    - displayOrder
```
Integer displayOrder
```
      The display order of the status.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateAgentStatusResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - agentStatusARN
```
String agentStatusARN
```
      The Amazon Resource Name (ARN) of the agent status.
    - agentStatusId
```
String agentStatusId
```
      The identifier of the agent status.
- Class com.amazonaws.services.connect.model.CreateCaseActionDefinition extends Object implements Serializable
  - Serialized Fields
    - fields
```
List<E> fields
```
      An array of objects with Field ID and Value data.
    - templateId
```
String templateId
```
      A unique identifier of a template.
- Class com.amazonaws.services.connect.model.CreateContactFlowModuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the flow module.
    - description
```
String description
```
      The description of the flow module.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.CreateContactFlowModuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the flow module.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the flow module.
- Class com.amazonaws.services.connect.model.CreateContactFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - name
```
String name
```
      The name of the flow.
    - type
```
String type
```
      The type of the flow. For descriptions of the available types, see Choose a flow type in the Amazon Connect Administrator Guide.
    - description
```
String description
```
      The description of the flow.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
      
      Length Constraints: Minimum length of 1. Maximum length of 256000.
    - status
```
String status
```
      Indicates the flow status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content. the SAVED status does not initiate validation of the content. SAVED | PUBLISHED.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateContactFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - contactFlowArn
```
String contactFlowArn
```
      The Amazon Resource Name (ARN) of the flow.
- Class com.amazonaws.services.connect.model.CreatedByInfo extends Object implements Serializable
  - Serialized Fields
    - connectUserArn
```
String connectUserArn
```
      An agent ARN representing a connect user.
    - aWSIdentityArn
```
String aWSIdentityArn
```
      STS or IAM ARN representing the identity of API Caller. SDK users cannot populate this and this value is calculated automatically if ConnectUserArn is not provided.
- Class com.amazonaws.services.connect.model.CreateEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - title
```
String title
```
      A title of the evaluation form.
    - description
```
String description
```
      The description of the evaluation form.
    - items
```
List<E> items
```
      Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
    - scoringStrategy
```
EvaluationFormScoringStrategy scoringStrategy
```
      A scoring strategy of the evaluation form.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.CreateEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
- Class com.amazonaws.services.connect.model.CreateHoursOfOperationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the hours of operation.
    - description
```
String description
```
      The description of the hours of operation.
    - timeZone
```
String timeZone
```
      The time zone of the hours of operation.
    - config
```
List<E> config
```
      Configuration information for the hours of operation: day, start time, and end time.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateHoursOfOperationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
    - hoursOfOperationArn
```
String hoursOfOperationArn
```
      The Amazon Resource Name (ARN) for the hours of operation.
- Class com.amazonaws.services.connect.model.CreateInstanceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - clientToken
```
String clientToken
```
      The idempotency token.
    - identityManagementType
```
String identityManagementType
```
      The type of identity management for your Amazon Connect users.
    - instanceAlias
```
String instanceAlias
```
      The name for your instance.
    - directoryId
```
String directoryId
```
      The identifier for the directory.
    - inboundCallsEnabled
```
Boolean inboundCallsEnabled
```
      Your contact center handles incoming contacts.
    - outboundCallsEnabled
```
Boolean outboundCallsEnabled
```
      Your contact center allows outbound calls.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateInstanceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier for the instance.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.CreateIntegrationAssociationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationType
```
String integrationType
```
      The type of information to be ingested.
    - integrationArn
```
String integrationArn
```
      The Amazon Resource Name (ARN) of the integration.
      
      When integrating with Amazon Pinpoint, the Amazon Connect and Amazon Pinpoint instances must be in the same account.
    - sourceApplicationUrl
```
String sourceApplicationUrl
```
      The URL for the external application. This field is only required for the EVENT integration type.
    - sourceApplicationName
```
String sourceApplicationName
```
      The name of the external application. This field is only required for the EVENT integration type.
    - sourceType
```
String sourceType
```
      The type of the data source. This field is only required for the EVENT integration type.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateIntegrationAssociationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
    - integrationAssociationArn
```
String integrationAssociationArn
```
      The Amazon Resource Name (ARN) for the association.
- Class com.amazonaws.services.connect.model.CreateParticipantRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect. Only contacts in the CHAT channel are supported.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - participantDetails
```
ParticipantDetailsToAdd participantDetails
```
      Information identifying the participant.
      
      The only Valid value for ParticipantRole is CUSTOM_BOT.
      
      DisplayName is Required.
- Class com.amazonaws.services.connect.model.CreateParticipantResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - participantCredentials
```
ParticipantTokenCredentials participantCredentials
```
      The token used by the chat participant to call CreateParticipantConnection. The participant token is valid for the lifetime of a chat participant.
    - participantId
```
String participantId
```
      The identifier for a chat participant. The participantId for a chat participant is the same throughout the chat lifecycle.
- Class com.amazonaws.services.connect.model.CreatePersistentContactAssociationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - initialContactId
```
String initialContactId
```
      This is the contactId of the current contact that the CreatePersistentContactAssociation API is being called from.
    - rehydrationType
```
String rehydrationType
```
      The contactId chosen for rehydration depends on the type chosen.
      
      ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines what the most recent chat contact on the past ended chat session and uses it to start a persistent chat.
      
      FROM_SEGMENT: Rehydrates a chat from the specified past chat contact provided in the sourceContactId field.
      
      The actual contactId used for rehydration is provided in the response of this API.
      
      To illustrate how to use rehydration type, consider the following example: A customer starts a chat session. Agent a1 accepts the chat and a conversation starts between the customer and Agent a1. This first contact creates a contact ID C1. Agent a1 then transfers the chat to Agent a2. This creates another contact ID C2. At this point Agent a2 ends the chat. The customer is forwarded to the disconnect flow for a post chat survey that creates another contact ID C3. After the chat survey, the chat session ends. Later, the customer returns and wants to resume their past chat session. At this point, the customer can have following use cases:
      
      Use Case 1: The customer wants to continue the past chat session but they want to hide the post chat survey. For this they will use the following configuration:
      
      Configuration
      
      SourceContactId = "C2"
      
      RehydrationType = "FROM_SEGMENT"
      
      Expected behavior
      
      This starts a persistent chat session from the specified past ended contact (C2). Transcripts of past chat sessions C2 and C1 are accessible in the current persistent chat session. Note that chat segment C3 is dropped from the persistent chat session.
      
      Use Case 2: The customer wants to continue the past chat session and see the transcript of the entire past engagement, including the post chat survey. For this they will use the following configuration:
      
      Configuration
      
      SourceContactId = "C1"
      
      RehydrationType = "ENTIRE_PAST_SESSION"
      
      Expected behavior
      
      This starts a persistent chat session from the most recently ended chat contact (C3). Transcripts of past chat sessions C3, C2 and C1 are accessible in the current persistent chat session.
    - sourceContactId
```
String sourceContactId
```
      The contactId from which a persistent chat session must be started.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.CreatePersistentContactAssociationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - continuedFromContactId
```
String continuedFromContactId
```
      The contactId from which a persistent chat session is started. This field is populated only for persistent chat.
- Class com.amazonaws.services.connect.model.CreatePredefinedAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the predefined attribute.
    - values
```
PredefinedAttributeValues values
```
      The values of the predefined attribute.
- Class com.amazonaws.services.connect.model.CreatePredefinedAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.CreatePromptRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the prompt.
    - description
```
String description
```
      The description of the prompt.
    - s3Uri
```
String s3Uri
```
      The URI for the S3 bucket where the prompt is stored. You can provide S3 pre-signed URLs returned by the GetPromptFile API instead of providing S3 URIs.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreatePromptResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - promptARN
```
String promptARN
```
      The Amazon Resource Name (ARN) of the prompt.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
- Class com.amazonaws.services.connect.model.CreateQueueRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the queue.
    - description
```
String description
```
      The description of the queue.
    - outboundCallerConfig
```
OutboundCallerConfig outboundCallerConfig
```
      The outbound caller ID name, number, and outbound whisper flow.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
    - maxContacts
```
Integer maxContacts
```
      The maximum number of contacts that can be in the queue before it is considered full.
    - quickConnectIds
```
List<E> quickConnectIds
```
      The quick connects available to agents who are working the queue.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateQueueResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - queueArn
```
String queueArn
```
      The Amazon Resource Name (ARN) of the queue.
    - queueId
```
String queueId
```
      The identifier for the queue.
- Class com.amazonaws.services.connect.model.CreateQuickConnectRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      A unique name of the quick connect.
    - description
```
String description
```
      The description of the quick connect.
    - quickConnectConfig
```
QuickConnectConfig quickConnectConfig
```
      Configuration settings for the quick connect.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateQuickConnectResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - quickConnectARN
```
String quickConnectARN
```
      The Amazon Resource Name (ARN) for the quick connect.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
- Class com.amazonaws.services.connect.model.CreateRoutingProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the routing profile. Must not be more than 127 characters.
    - description
```
String description
```
      Description of the routing profile. Must not be more than 250 characters.
    - defaultOutboundQueueId
```
String defaultOutboundQueueId
```
      The default outbound queue for the routing profile.
    - queueConfigs
```
List<E> queueConfigs
```
      The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.
      
      The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.
    - mediaConcurrencies
```
List<E> mediaConcurrencies
```
      The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - agentAvailabilityTimer
```
String agentAvailabilityTimer
```
      Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
- Class com.amazonaws.services.connect.model.CreateRoutingProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - routingProfileArn
```
String routingProfileArn
```
      The Amazon Resource Name (ARN) of the routing profile.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
- Class com.amazonaws.services.connect.model.CreateRuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      A unique name for the rule.
    - triggerEventSource
```
RuleTriggerEventSource triggerEventSource
```
      The event source to trigger the rule.
    - function
```
String function
```
      The conditions of the rule.
    - actions
```
List<E> actions
```
      A list of actions to be run when the rule is triggered.
    - publishStatus
```
String publishStatus
```
      The publish status of the rule.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.CreateRuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - ruleArn
```
String ruleArn
```
      The Amazon Resource Name (ARN) of the rule.
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
- Class com.amazonaws.services.connect.model.CreateSecurityProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileName
```
String securityProfileName
```
      The name of the security profile.
    - description
```
String description
```
      The description of the security profile.
    - permissions
```
List<E> permissions
```
      Permissions assigned to the security profile. For a list of valid permissions, see List of security profile permissions.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - allowedAccessControlTags
```
Map<K,V> allowedAccessControlTags
```
      The list of tags that a security profile uses to restrict access to resources in Amazon Connect.
    - tagRestrictedResources
```
List<E> tagRestrictedResources
```
      The list of resources that a security profile applies tag restrictions to in Amazon Connect. Following are acceptable ResourceNames: User | SecurityProfile | Queue | RoutingProfile
    - applications
```
List<E> applications
```
      A list of third-party applications that the security profile will give access to.
    - hierarchyRestrictedResources
```
List<E> hierarchyRestrictedResources
```
      The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following are acceptable ResourceNames: User.
    - allowedAccessControlHierarchyGroupId
```
String allowedAccessControlHierarchyGroupId
```
      The identifier of the hierarchy group that a security profile uses to restrict access to resources in Amazon Connect.
- Class com.amazonaws.services.connect.model.CreateSecurityProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
    - securityProfileArn
```
String securityProfileArn
```
      The Amazon Resource Name (ARN) for the security profile.
- Class com.amazonaws.services.connect.model.CreateTaskTemplateRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the task template.
    - description
```
String description
```
      The description of the task template.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow that runs by default when a task is created by referencing this template.
    - constraints
```
TaskTemplateConstraints constraints
```
      Constraints that are applicable to the fields listed.
    - defaults
```
TaskTemplateDefaults defaults
```
      The default values for fields when a task is created by referencing this template.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - fields
```
List<E> fields
```
      Fields that are part of the template.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.CreateTaskTemplateResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the task template resource.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the task template resource.
- Class com.amazonaws.services.connect.model.CreateTrafficDistributionGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name for the traffic distribution group.
    - description
```
String description
```
      A description for the traffic distribution group.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that has been replicated. You can find the instanceId in the ARN of the instance.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateTrafficDistributionGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the traffic distribution group.
- Class com.amazonaws.services.connect.model.CreateUseCaseRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
    - useCaseType
```
String useCaseType
```
      The type of use case to associate to the integration association. Each integration association can have only one of each use case type.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateUseCaseResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - useCaseId
```
String useCaseId
```
      The identifier of the use case.
    - useCaseArn
```
String useCaseArn
```
      The Amazon Resource Name (ARN) for the use case.
- Class com.amazonaws.services.connect.model.CreateUserHierarchyGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the user hierarchy group. Must not be more than 100 characters.
    - parentGroupId
```
String parentGroupId
```
      The identifier for the parent hierarchy group. The user hierarchy is created at level one if the parent group ID is null.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateUserHierarchyGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - hierarchyGroupArn
```
String hierarchyGroupArn
```
      The Amazon Resource Name (ARN) of the hierarchy group.
- Class com.amazonaws.services.connect.model.CreateUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - username
```
String username
```
      The user name for the account. For instances not using SAML for identity management, the user name can include up to 20 characters. If you are using SAML for identity management, the user name can include up to 64 characters from [a-zA-Z0-9_-.\@]+.
      
      Username can include @ only if used in an email format. For example:
      
      Correct: testuser
      
      Correct: testuser@example.com
      
      Incorrect: testuser@example
    - password
```
String password
```
      The password for the user account. A password is required if you are using Amazon Connect for identity management. Otherwise, it is an error to include a password.
    - identityInfo
```
UserIdentityInfo identityInfo
```
      The information about the identity of the user.
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      The phone settings for the user.
    - directoryUserId
```
String directoryUserId
```
      The identifier of the user account in the directory used for identity management. If Amazon Connect cannot access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume that Amazon Connect cannot access the directory. Otherwise, the identity information is used to authenticate users from your directory.
      
      This parameter is required if you are using an existing directory for identity management in Amazon Connect when Amazon Connect cannot access your directory to authenticate users. If you are using SAML for identity management and include this parameter, an error is returned.
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifier of the security profile for the user.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group for the user.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user account.
    - userArn
```
String userArn
```
      The Amazon Resource Name (ARN) of the user account.
- Class com.amazonaws.services.connect.model.CreateViewRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - clientToken
```
String clientToken
```
      A unique Id for each create view request to avoid duplicate view creation. For example, the view is idempotent ClientToken is provided.
    - status
```
String status
```
      Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.
    - content
```
ViewInputContent content
```
      View content containing all content necessary to render a view except for runtime input data.
      
      The total uncompressed content has a maximum file size of 400kB.
    - description
```
String description
```
      The description of the view.
    - name
```
String name
```
      The name of the view.
    - tags
```
Map<K,V> tags
```
      The tags associated with the view resource (not specific to view version).These tags can be used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateViewResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - view
```
View view
```
      A view resource object. Contains metadata and content necessary to render the view.
- Class com.amazonaws.services.connect.model.CreateViewVersionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
    - versionDescription
```
String versionDescription
```
      The description for the version being published.
    - viewContentSha256
```
String viewContentSha256
```
      Indicates the checksum value of the latest published view content.
- Class com.amazonaws.services.connect.model.CreateViewVersionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - view
```
View view
```
      All view data is contained within the View object.
- Class com.amazonaws.services.connect.model.CreateVocabularyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs. If a create request is received more than once with same client token, subsequent requests return the previous response without creating a vocabulary again.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - vocabularyName
```
String vocabularyName
```
      A unique name of the custom vocabulary.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - content
```
String content
```
      The content of the custom vocabulary in plain-text format with a table of values. Each row in the table represents a word or a phrase, described with Phrase, IPA, SoundsLike, and DisplayAs fields. Separate the fields with TAB characters. The size limit is 50KB. For more information, see Create a custom vocabulary using a table.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.CreateVocabularyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - vocabularyArn
```
String vocabularyArn
```
      The Amazon Resource Name (ARN) of the custom vocabulary.
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary.
    - state
```
String state
```
      The current state of the custom vocabulary.
- Class com.amazonaws.services.connect.model.Credentials extends Object implements Serializable
  - Serialized Fields
    - accessToken
```
String accessToken
```
      An access token generated for a federated user to access Amazon Connect.
    - accessTokenExpiration
```
Date accessTokenExpiration
```
      A token generated with an expiration time for the session a user is logged in to Amazon Connect.
    - refreshToken
```
String refreshToken
```
      Renews a token generated for a user to access the Amazon Connect instance.
    - refreshTokenExpiration
```
Date refreshTokenExpiration
```
      Renews the expiration timer for a generated token.
- Class com.amazonaws.services.connect.model.CrossChannelBehavior extends Object implements Serializable
  - Serialized Fields
    - behaviorType
```
String behaviorType
```
      Specifies the other channels that can be routed to an agent handling their current channel.
- Class com.amazonaws.services.connect.model.CurrentMetric extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the metric.
    - unit
```
String unit
```
      The unit for the metric.
- Class com.amazonaws.services.connect.model.CurrentMetricData extends Object implements Serializable
  - Serialized Fields
    - metric
```
CurrentMetric metric
```
      Information about the metric.
    - value
```
Double value
```
      The value of the metric.
- Class com.amazonaws.services.connect.model.CurrentMetricResult extends Object implements Serializable
  - Serialized Fields
    - dimensions
```
Dimensions dimensions
```
      The dimensions for the metrics.
    - collections
```
List<E> collections
```
      The set of metrics.
- Class com.amazonaws.services.connect.model.CurrentMetricSortCriteria extends Object implements Serializable
  - Serialized Fields
    - sortByMetric
```
String sortByMetric
```
    - sortOrder
```
String sortOrder
```
      The way to sort.
- Class com.amazonaws.services.connect.model.Customer extends Object implements Serializable
  - Serialized Fields
    - deviceInfo
```
DeviceInfo deviceInfo
```
      Information regarding Customer’s device.
    - capabilities
```
ParticipantCapabilities capabilities
```
- Class com.amazonaws.services.connect.model.CustomerQualityMetrics extends Object implements Serializable
  - Serialized Fields
    - audio
```
AudioQualityMetricsInfo audio
```
      Information about the audio quality of the Customer
- Class com.amazonaws.services.connect.model.CustomerVoiceActivity extends Object implements Serializable
  - Serialized Fields
    - greetingStartTimestamp
```
Date greetingStartTimestamp
```
      Timestamp that measures the beginning of the customer greeting from an outbound voice call.
    - greetingEndTimestamp
```
Date greetingEndTimestamp
```
      Timestamp that measures the end of the customer greeting from an outbound voice call.
- Class com.amazonaws.services.connect.model.DateReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the date reference.
    - value
```
String value
```
      A valid date.
- Class com.amazonaws.services.connect.model.DeactivateEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form. If the version property is not provided, the latest version of the evaluation form is deactivated.
- Class com.amazonaws.services.connect.model.DeactivateEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      The version of the deactivated evaluation form resource.
- Class com.amazonaws.services.connect.model.DefaultVocabulary extends Object implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary.
    - vocabularyName
```
String vocabularyName
```
      A unique name of the custom vocabulary.
- Class com.amazonaws.services.connect.model.DeleteAttachedFileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The unique identifier of the Connect instance.
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
- Class com.amazonaws.services.connect.model.DeleteAttachedFileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteContactEvaluationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
- Class com.amazonaws.services.connect.model.DeleteContactEvaluationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteContactFlowModuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowModuleId
```
String contactFlowModuleId
```
      The identifier of the flow module.
- Class com.amazonaws.services.connect.model.DeleteContactFlowModuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteContactFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.DeleteContactFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      The unique identifier for the evaluation form.
- Class com.amazonaws.services.connect.model.DeleteEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteHoursOfOperationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
- Class com.amazonaws.services.connect.model.DeleteHoursOfOperationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteInstanceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DeleteInstanceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteIntegrationAssociationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
- Class com.amazonaws.services.connect.model.DeleteIntegrationAssociationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeletePredefinedAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the predefined attribute.
- Class com.amazonaws.services.connect.model.DeletePredefinedAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeletePromptRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
- Class com.amazonaws.services.connect.model.DeletePromptResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteQueueRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
- Class com.amazonaws.services.connect.model.DeleteQueueResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteQuickConnectRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
- Class com.amazonaws.services.connect.model.DeleteQuickConnectResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteRoutingProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
- Class com.amazonaws.services.connect.model.DeleteRoutingProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteRuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
- Class com.amazonaws.services.connect.model.DeleteRuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteSecurityProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
- Class com.amazonaws.services.connect.model.DeleteSecurityProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteTaskTemplateRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - taskTemplateId
```
String taskTemplateId
```
      A unique identifier for the task template.
- Class com.amazonaws.services.connect.model.DeleteTaskTemplateResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteTrafficDistributionGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - trafficDistributionGroupId
```
String trafficDistributionGroupId
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
- Class com.amazonaws.services.connect.model.DeleteTrafficDistributionGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteUseCaseRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
    - useCaseId
```
String useCaseId
```
      The identifier for the use case.
- Class com.amazonaws.services.connect.model.DeleteUseCaseResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteUserHierarchyGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DeleteUserHierarchyGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - userId
```
String userId
```
      The identifier of the user.
- Class com.amazonaws.services.connect.model.DeleteUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteViewRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
- Class com.amazonaws.services.connect.model.DeleteViewResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteViewVersionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
    - viewVersion
```
Integer viewVersion
```
      The version number of the view.
- Class com.amazonaws.services.connect.model.DeleteViewVersionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DeleteVocabularyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary.
- Class com.amazonaws.services.connect.model.DeleteVocabularyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - vocabularyArn
```
String vocabularyArn
```
      The Amazon Resource Name (ARN) of the custom vocabulary.
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary.
    - state
```
String state
```
      The current state of the custom vocabulary.
- Class com.amazonaws.services.connect.model.DescribeAgentStatusRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - agentStatusId
```
String agentStatusId
```
      The identifier for the agent status.
- Class com.amazonaws.services.connect.model.DescribeAgentStatusResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - agentStatus
```
AgentStatus agentStatus
```
      The agent status.
- Class com.amazonaws.services.connect.model.DescribeContactEvaluationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
- Class com.amazonaws.services.connect.model.DescribeContactEvaluationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluation
```
Evaluation evaluation
```
      Information about the evaluation form completed for a specific contact.
    - evaluationForm
```
EvaluationFormContent evaluationForm
```
      Information about the evaluation form.
- Class com.amazonaws.services.connect.model.DescribeContactFlowModuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowModuleId
```
String contactFlowModuleId
```
      The identifier of the flow module.
- Class com.amazonaws.services.connect.model.DescribeContactFlowModuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowModule
```
ContactFlowModule contactFlowModule
```
      Information about the flow module.
- Class com.amazonaws.services.connect.model.DescribeContactFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.DescribeContactFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlow
```
ContactFlow contactFlow
```
      Information about the flow.
- Class com.amazonaws.services.connect.model.DescribeContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
- Class com.amazonaws.services.connect.model.DescribeContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contact
```
Contact contact
```
      Information about the contact.
- Class com.amazonaws.services.connect.model.DescribeEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      A unique identifier for the contact evaluation.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form.
- Class com.amazonaws.services.connect.model.DescribeEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationForm
```
EvaluationForm evaluationForm
```
      Information about the evaluation form.
- Class com.amazonaws.services.connect.model.DescribeHoursOfOperationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
- Class com.amazonaws.services.connect.model.DescribeHoursOfOperationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hoursOfOperation
```
HoursOfOperation hoursOfOperation
```
      The hours of operation.
- Class com.amazonaws.services.connect.model.DescribeInstanceAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - attributeType
```
String attributeType
```
      The type of attribute.
- Class com.amazonaws.services.connect.model.DescribeInstanceAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - attribute
```
Attribute attribute
```
      The type of attribute.
- Class com.amazonaws.services.connect.model.DescribeInstanceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DescribeInstanceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - instance
```
Instance instance
```
      The name of the instance.
- Class com.amazonaws.services.connect.model.DescribeInstanceStorageConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.DescribeInstanceStorageConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - storageConfig
```
InstanceStorageConfig storageConfig
```
      A valid storage type.
- Class com.amazonaws.services.connect.model.DescribePhoneNumberRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
- Class com.amazonaws.services.connect.model.DescribePhoneNumberResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - claimedPhoneNumberSummary
```
ClaimedPhoneNumberSummary claimedPhoneNumberSummary
```
      Information about a phone number that's been claimed to your Amazon Connect instance or traffic distribution group.
- Class com.amazonaws.services.connect.model.DescribePredefinedAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the predefined attribute.
- Class com.amazonaws.services.connect.model.DescribePredefinedAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - predefinedAttribute
```
PredefinedAttribute predefinedAttribute
```
      Information about the predefined attribute.
- Class com.amazonaws.services.connect.model.DescribePromptRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
- Class com.amazonaws.services.connect.model.DescribePromptResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - prompt
```
Prompt prompt
```
      Information about the prompt.
- Class com.amazonaws.services.connect.model.DescribeQueueRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
- Class com.amazonaws.services.connect.model.DescribeQueueResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - queue
```
Queue queue
```
      The name of the queue.
- Class com.amazonaws.services.connect.model.DescribeQuickConnectRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
- Class com.amazonaws.services.connect.model.DescribeQuickConnectResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - quickConnect
```
QuickConnect quickConnect
```
      Information about the quick connect.
- Class com.amazonaws.services.connect.model.DescribeRoutingProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
- Class com.amazonaws.services.connect.model.DescribeRoutingProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - routingProfile
```
RoutingProfile routingProfile
```
      The routing profile.
- Class com.amazonaws.services.connect.model.DescribeRuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
- Class com.amazonaws.services.connect.model.DescribeRuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - rule
```
Rule rule
```
      Information about the rule.
- Class com.amazonaws.services.connect.model.DescribeSecurityProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DescribeSecurityProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityProfile
```
SecurityProfile securityProfile
```
      The security profile.
- Class com.amazonaws.services.connect.model.DescribeTrafficDistributionGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - trafficDistributionGroupId
```
String trafficDistributionGroupId
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
- Class com.amazonaws.services.connect.model.DescribeTrafficDistributionGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - trafficDistributionGroup
```
TrafficDistributionGroup trafficDistributionGroup
```
      Information about the traffic distribution group.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyGroupResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hierarchyGroup
```
HierarchyGroup hierarchyGroup
```
      Information about the hierarchy group.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DescribeUserHierarchyStructureResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hierarchyStructure
```
HierarchyStructure hierarchyStructure
```
      Information about the hierarchy structure.
- Class com.amazonaws.services.connect.model.DescribeUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DescribeUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - user
```
User user
```
      Information about the user account and configuration settings.
- Class com.amazonaws.services.connect.model.DescribeViewRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The ViewId of the view. This must be an ARN for Amazon Web Services managed views.
- Class com.amazonaws.services.connect.model.DescribeViewResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - view
```
View view
```
      All view data is contained within the View object.
- Class com.amazonaws.services.connect.model.DescribeVocabularyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - vocabularyId
```
String vocabularyId
```
      The identifier of the custom vocabulary.
- Class com.amazonaws.services.connect.model.DescribeVocabularyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - vocabulary
```
Vocabulary vocabulary
```
      A list of specific words that you want Contact Lens for Amazon Connect to recognize in your audio input. They are generally domain-specific words and phrases, words that Contact Lens is not recognizing, or proper nouns.
- Class com.amazonaws.services.connect.model.DestinationNotAllowedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.DeviceInfo extends Object implements Serializable
  - Serialized Fields
    - platformName
```
String platformName
```
      Name of the platform that the participant used for the call.
    - platformVersion
```
String platformVersion
```
      Version of the platform that the participant used for the call.
    - operatingSystem
```
String operatingSystem
```
      Operating system that the participant used for the call.
- Class com.amazonaws.services.connect.model.Dimensions extends Object implements Serializable
  - Serialized Fields
    - queue
```
QueueReference queue
```
      Information about the queue for which metrics are returned.
    - channel
```
String channel
```
      The channel used for grouping and filters.
    - routingProfile
```
RoutingProfileReference routingProfile
```
    - routingStepExpression
```
String routingStepExpression
```
      The expression of a step in a routing criteria.
- Class com.amazonaws.services.connect.model.DisassociateAnalyticsDataSetRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - dataSetId
```
String dataSetId
```
      The identifier of the dataset to remove.
    - targetAccountId
```
String targetAccountId
```
      The identifier of the target account. Use to associate a dataset to a different account than the one containing the Amazon Connect instance. If not specified, by default this value is the Amazon Web Services account that has the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.DisassociateAnalyticsDataSetResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateApprovedOriginRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - origin
```
String origin
```
      The domain URL of the integrated application.
- Class com.amazonaws.services.connect.model.DisassociateApprovedOriginResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateBotRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - lexBot
```
LexBot lexBot
```
    - lexV2Bot
```
LexV2Bot lexV2Bot
```
      The Amazon Lex V2 bot to disassociate from the instance.
- Class com.amazonaws.services.connect.model.DisassociateBotResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceId
```
String resourceId
```
      The identifier of the resource.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.DisassociateFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateInstanceStorageConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.DisassociateInstanceStorageConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateLambdaFunctionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance..
    - functionArn
```
String functionArn
```
      The Amazon Resource Name (ARN) of the Lambda function being disassociated.
- Class com.amazonaws.services.connect.model.DisassociateLambdaFunctionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateLexBotRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - botName
```
String botName
```
      The name of the Amazon Lex bot. Maximum character limit of 50.
    - lexRegion
```
String lexRegion
```
      The Amazon Web Services Region in which the Amazon Lex bot has been created.
- Class com.amazonaws.services.connect.model.DisassociateLexBotResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociatePhoneNumberContactFlowRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DisassociatePhoneNumberContactFlowResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateQueueQuickConnectsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - quickConnectIds
```
List<E> quickConnectIds
```
      The quick connects to disassociate from the queue.
- Class com.amazonaws.services.connect.model.DisassociateQueueQuickConnectsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateRoutingProfileQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - queueReferences
```
List<E> queueReferences
```
      The queues to disassociate from this routing profile.
- Class com.amazonaws.services.connect.model.DisassociateRoutingProfileQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateSecurityKeyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
- Class com.amazonaws.services.connect.model.DisassociateSecurityKeyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateTrafficDistributionGroupUserRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - trafficDistributionGroupId
```
String trafficDistributionGroupId
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - userId
```
String userId
```
      The identifier for the user. This can be the ID or the ARN of the user.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.DisassociateTrafficDistributionGroupUserResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisassociateUserProficienciesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - userId
```
String userId
```
      The identifier of the user account.
    - userProficiencies
```
List<E> userProficiencies
```
      The proficiencies to disassociate from the user.
- Class com.amazonaws.services.connect.model.DisassociateUserProficienciesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.DisconnectDetails extends Object implements Serializable
  - Serialized Fields
    - potentialDisconnectIssue
```
String potentialDisconnectIssue
```
      Indicates the potential disconnection issues for a call. This field is not populated if the service does not detect potential issues.
- Class com.amazonaws.services.connect.model.DisconnectReason extends Object implements Serializable
  - Serialized Fields
    - code
```
String code
```
      A code that indicates how the contact was terminated.
- Class com.amazonaws.services.connect.model.DismissUserContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
- Class com.amazonaws.services.connect.model.DismissUserContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.Distribution extends Object implements Serializable
  - Serialized Fields
    - region
```
String region
```
      The Amazon Web Services Region where the traffic is distributed.
    - percentage
```
Integer percentage
```
      The percentage of the traffic that is distributed, in increments of 10.
- Class com.amazonaws.services.connect.model.DownloadUrlMetadata extends Object implements Serializable
  - Serialized Fields
    - url
```
String url
```
      A pre-signed URL that should be used to download the attached file.
    - urlExpiry
```
String urlExpiry
```
      The expiration time of the URL in ISO timestamp. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.
- Class com.amazonaws.services.connect.model.DuplicateResourceException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.EmailReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the email reference.
    - value
```
String value
```
      A valid email address.
- Class com.amazonaws.services.connect.model.EmptyFieldValue extends Object implements Serializable
- Class com.amazonaws.services.connect.model.EncryptionConfig extends Object implements Serializable
  - Serialized Fields
    - encryptionType
```
String encryptionType
```
      The type of encryption.
    - keyId
```
String keyId
```
      The full ARN of the encryption key.
      
      Be sure to provide the full ARN of the encryption key, not just the ID.
      
      Amazon Connect supports only KMS keys with the default key spec of SYMMETRIC_DEFAULT .
- Class com.amazonaws.services.connect.model.EndAssociatedTasksActionDefinition extends Object implements Serializable
- Class com.amazonaws.services.connect.model.Endpoint extends Object implements Serializable
  - Serialized Fields
    - type
```
String type
```
      Type of the endpoint.
    - address
```
String address
```
      Address of the endpoint.
- Class com.amazonaws.services.connect.model.ErrorResult extends Object implements Serializable
  - Serialized Fields
    - errorCode
```
String errorCode
```
      The error code.
    - errorMessage
```
String errorMessage
```
      The corresponding error message for the error code.
- Class com.amazonaws.services.connect.model.Evaluation extends Object implements Serializable
  - Serialized Fields
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - evaluationArn
```
String evaluationArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
    - metadata
```
EvaluationMetadata metadata
```
      Metadata about the contact evaluation.
    - answers
```
Map<K,V> answers
```
      A map of question identifiers to answer value.
    - notes
```
Map<K,V> notes
```
      A map of question identifiers to note value.
    - status
```
String status
```
      The status of the contact evaluation.
    - scores
```
Map<K,V> scores
```
      A map of item (section or question) identifiers to score value.
    - createdTime
```
Date createdTime
```
      The timestamp for when the evaluation was created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp for when the evaluation was last updated.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.EvaluationAnswerData extends Object implements Serializable
  - Serialized Fields
    - stringValue
```
String stringValue
```
      The string value for an answer in a contact evaluation.
    - numericValue
```
Double numericValue
```
      The numeric value for an answer in a contact evaluation.
    - notApplicable
```
Boolean notApplicable
```
      The flag to mark the question as not applicable.
- Class com.amazonaws.services.connect.model.EvaluationAnswerInput extends Object implements Serializable
  - Serialized Fields
    - value
```
EvaluationAnswerData value
```
      The value for an answer in a contact evaluation.
- Class com.amazonaws.services.connect.model.EvaluationAnswerOutput extends Object implements Serializable
  - Serialized Fields
    - value
```
EvaluationAnswerData value
```
      The value for an answer in a contact evaluation.
    - systemSuggestedValue
```
EvaluationAnswerData systemSuggestedValue
```
      The system suggested value for an answer in a contact evaluation.
- Class com.amazonaws.services.connect.model.EvaluationForm extends Object implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form.
    - locked
```
Boolean locked
```
      The flag indicating whether the evaluation form is locked for changes.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - title
```
String title
```
      A title of the evaluation form.
    - description
```
String description
```
      The description of the evaluation form.
    - status
```
String status
```
      The status of the evaluation form.
    - items
```
List<E> items
```
      Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
    - scoringStrategy
```
EvaluationFormScoringStrategy scoringStrategy
```
      A scoring strategy of the evaluation form.
    - createdTime
```
Date createdTime
```
      The timestamp for when the evaluation form was created.
    - createdBy
```
String createdBy
```
      The Amazon Resource Name (ARN) of the user who created the evaluation form.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp for when the evaluation form was last updated.
    - lastModifiedBy
```
String lastModifiedBy
```
      The Amazon Resource Name (ARN) of the user who last updated the evaluation form.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.EvaluationFormContent extends Object implements Serializable
  - Serialized Fields
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - title
```
String title
```
      A title of the evaluation form.
    - description
```
String description
```
      The description of the evaluation form.
    - items
```
List<E> items
```
      Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
    - scoringStrategy
```
EvaluationFormScoringStrategy scoringStrategy
```
      A scoring strategy of the evaluation form.
- Class com.amazonaws.services.connect.model.EvaluationFormItem extends Object implements Serializable
  - Serialized Fields
    - section
```
EvaluationFormSection section
```
      The information of the section.
    - question
```
EvaluationFormQuestion question
```
      The information of the question.
- Class com.amazonaws.services.connect.model.EvaluationFormNumericQuestionAutomation extends Object implements Serializable
  - Serialized Fields
    - propertyValue
```
NumericQuestionPropertyValueAutomation propertyValue
```
      The property value of the automation.
- Class com.amazonaws.services.connect.model.EvaluationFormNumericQuestionOption extends Object implements Serializable
  - Serialized Fields
    - minValue
```
Integer minValue
```
      The minimum answer value of the range option.
    - maxValue
```
Integer maxValue
```
      The maximum answer value of the range option.
    - score
```
Integer score
```
      The score assigned to answer values within the range option.
    - automaticFail
```
Boolean automaticFail
```
      The flag to mark the option as automatic fail. If an automatic fail answer is provided, the overall evaluation gets a score of 0.
- Class com.amazonaws.services.connect.model.EvaluationFormNumericQuestionProperties extends Object implements Serializable
  - Serialized Fields
    - minValue
```
Integer minValue
```
      The minimum answer value.
    - maxValue
```
Integer maxValue
```
      The maximum answer value.
    - options
```
List<E> options
```
      The scoring options of the numeric question.
    - automation
```
EvaluationFormNumericQuestionAutomation automation
```
      The automation properties of the numeric question.
- Class com.amazonaws.services.connect.model.EvaluationFormQuestion extends Object implements Serializable
  - Serialized Fields
    - title
```
String title
```
      The title of the question.
    - instructions
```
String instructions
```
      The instructions of the section.
    - refId
```
String refId
```
      The identifier of the question. An identifier must be unique within the evaluation form.
    - notApplicableEnabled
```
Boolean notApplicableEnabled
```
      The flag to enable not applicable answers to the question.
    - questionType
```
String questionType
```
      The type of the question.
    - questionTypeProperties
```
EvaluationFormQuestionTypeProperties questionTypeProperties
```
      The properties of the type of question. Text questions do not have to define question type properties.
    - weight
```
Double weight
```
      The scoring weight of the section.
- Class com.amazonaws.services.connect.model.EvaluationFormQuestionTypeProperties extends Object implements Serializable
  - Serialized Fields
    - numeric
```
EvaluationFormNumericQuestionProperties numeric
```
      The properties of the numeric question.
    - singleSelect
```
EvaluationFormSingleSelectQuestionProperties singleSelect
```
      The properties of the numeric question.
- Class com.amazonaws.services.connect.model.EvaluationFormScoringStrategy extends Object implements Serializable
  - Serialized Fields
    - mode
```
String mode
```
      The scoring mode of the evaluation form.
    - status
```
String status
```
      The scoring status of the evaluation form.
- Class com.amazonaws.services.connect.model.EvaluationFormSection extends Object implements Serializable
  - Serialized Fields
    - title
```
String title
```
      The title of the section.
    - refId
```
String refId
```
      The identifier of the section. An identifier must be unique within the evaluation form.
    - instructions
```
String instructions
```
      The instructions of the section.
    - items
```
List<E> items
```
      The items of the section.
    - weight
```
Double weight
```
      The scoring weight of the section.
- Class com.amazonaws.services.connect.model.EvaluationFormSingleSelectQuestionAutomation extends Object implements Serializable
  - Serialized Fields
    - options
```
List<E> options
```
      The automation options of the single select question.
    - defaultOptionRefId
```
String defaultOptionRefId
```
      The identifier of the default answer option, when none of the automation options match the criteria.
- Class com.amazonaws.services.connect.model.EvaluationFormSingleSelectQuestionAutomationOption extends Object implements Serializable
  - Serialized Fields
    - ruleCategory
```
SingleSelectQuestionRuleCategoryAutomation ruleCategory
```
      The automation option based on a rule category for the single select question.
- Class com.amazonaws.services.connect.model.EvaluationFormSingleSelectQuestionOption extends Object implements Serializable
  - Serialized Fields
    - refId
```
String refId
```
      The identifier of the answer option. An identifier must be unique within the question.
    - text
```
String text
```
      The title of the answer option.
    - score
```
Integer score
```
      The score assigned to the answer option.
    - automaticFail
```
Boolean automaticFail
```
      The flag to mark the option as automatic fail. If an automatic fail answer is provided, the overall evaluation gets a score of 0.
- Class com.amazonaws.services.connect.model.EvaluationFormSingleSelectQuestionProperties extends Object implements Serializable
  - Serialized Fields
    - options
```
List<E> options
```
      The answer options of the single select question.
    - displayAs
```
String displayAs
```
      The display mode of the single select question.
    - automation
```
EvaluationFormSingleSelectQuestionAutomation automation
```
      The display mode of the single select question.
- Class com.amazonaws.services.connect.model.EvaluationFormSummary extends Object implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - title
```
String title
```
      A title of the evaluation form.
    - createdTime
```
Date createdTime
```
      The timestamp for when the evaluation form was created.
    - createdBy
```
String createdBy
```
      The Amazon Resource Name (ARN) of the user who created the evaluation form.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp for when the evaluation form was last updated.
    - lastModifiedBy
```
String lastModifiedBy
```
      The Amazon Resource Name (ARN) of the user who last updated the evaluation form.
    - lastActivatedTime
```
Date lastActivatedTime
```
      The timestamp for when the evaluation form was last activated.
    - lastActivatedBy
```
String lastActivatedBy
```
      The Amazon Resource Name (ARN) of the user who last activated the evaluation form.
    - latestVersion
```
Integer latestVersion
```
      The version number of the latest evaluation form version.
    - activeVersion
```
Integer activeVersion
```
      The version of the active evaluation form version.
- Class com.amazonaws.services.connect.model.EvaluationFormVersionSummary extends Object implements Serializable
  - Serialized Fields
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the evaluation form resource.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form.
    - locked
```
Boolean locked
```
      The flag indicating whether the evaluation form is locked for changes.
    - status
```
String status
```
      The status of the evaluation form.
    - createdTime
```
Date createdTime
```
      The timestamp for when the evaluation form was created.
    - createdBy
```
String createdBy
```
      The Amazon Resource Name (ARN) of the user who created the evaluation form.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp for when the evaluation form was last updated.
    - lastModifiedBy
```
String lastModifiedBy
```
      The Amazon Resource Name (ARN) of the user who last updated the evaluation form.
- Class com.amazonaws.services.connect.model.EvaluationMetadata extends Object implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - evaluatorArn
```
String evaluatorArn
```
      The Amazon Resource Name (ARN) of the user who last updated the evaluation.
    - contactAgentId
```
String contactAgentId
```
      The identifier of the agent who performed the contact.
    - score
```
EvaluationScore score
```
      The overall score of the contact evaluation.
- Class com.amazonaws.services.connect.model.EvaluationNote extends Object implements Serializable
  - Serialized Fields
    - value
```
String value
```
      The note for an item (section or question) in a contact evaluation.
      
      Even though a note in an evaluation can have up to 3072 chars, there is also a limit on the total number of chars for all the notes in the evaluation combined. Assuming there are N questions in the evaluation being submitted, then the max char limit for all notes combined is N x 1024.
- Class com.amazonaws.services.connect.model.EvaluationScore extends Object implements Serializable
  - Serialized Fields
    - percentage
```
Double percentage
```
      The score percentage for an item in a contact evaluation.
    - notApplicable
```
Boolean notApplicable
```
      The flag to mark the item as not applicable for scoring.
    - automaticFail
```
Boolean automaticFail
```
      The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag will be true.
- Class com.amazonaws.services.connect.model.EvaluationSummary extends Object implements Serializable
  - Serialized Fields
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - evaluationArn
```
String evaluationArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
    - evaluationFormTitle
```
String evaluationFormTitle
```
      A title of the evaluation form.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - status
```
String status
```
      The status of the contact evaluation.
    - evaluatorArn
```
String evaluatorArn
```
      The Amazon Resource Name (ARN) of the user who last updated the evaluation.
    - score
```
EvaluationScore score
```
      The overall score of the contact evaluation.
    - createdTime
```
Date createdTime
```
      The timestamp for when the evaluation was created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp for when the evaluation was last updated.
- Class com.amazonaws.services.connect.model.EventBridgeActionDefinition extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name.
- Class com.amazonaws.services.connect.model.Expiry extends Object implements Serializable
  - Serialized Fields
    - durationInSeconds
```
Integer durationInSeconds
```
      The number of seconds to wait before expiring the routing step.
    - expiryTimestamp
```
Date expiryTimestamp
```
      The timestamp indicating when the routing step expires.
- Class com.amazonaws.services.connect.model.Expression extends Object implements Serializable
  - Serialized Fields
    - attributeCondition
```
AttributeCondition attributeCondition
```
      An object to specify the predefined attribute condition.
    - andExpression
```
List<E> andExpression
```
      List of routing expressions which will be AND-ed together.
    - orExpression
```
List<E> orExpression
```
      List of routing expressions which will be OR-ed together.
- Class com.amazonaws.services.connect.model.FailedRequest extends Object implements Serializable
  - Serialized Fields
    - requestIdentifier
```
String requestIdentifier
```
      Request identifier provided in the API call in the ContactDataRequest to create a contact.
    - failureReasonCode
```
String failureReasonCode
```
      Reason code for the failure.
    - failureReasonMessage
```
String failureReasonMessage
```
      Why the request to create a contact failed.
- Class com.amazonaws.services.connect.model.FieldValue extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      Unique identifier of a field.
    - value
```
FieldValueUnion value
```
      Union of potential field value types.
- Class com.amazonaws.services.connect.model.FieldValueUnion extends Object implements Serializable
  - Serialized Fields
    - booleanValue
```
Boolean booleanValue
```
      A Boolean number value type.
    - doubleValue
```
Double doubleValue
```
      a Double number value type.
    - emptyValue
```
EmptyFieldValue emptyValue
```
      An empty value.
    - stringValue
```
String stringValue
```
      String value type.
- Class com.amazonaws.services.connect.model.Filters extends Object implements Serializable
  - Serialized Fields
    - queues
```
List<E> queues
```
      The queues to use to filter the metrics. You should specify at least one queue, and can specify up to 100 queues per request. The GetCurrentMetricsData API in particular requires a queue when you include a Filter in your request.
    - channels
```
List<E> channels
```
      The channel to use to filter the metrics.
    - routingProfiles
```
List<E> routingProfiles
```
      A list of up to 100 routing profile IDs or ARNs.
    - routingStepExpressions
```
List<E> routingStepExpressions
```
      A list of expressions as a filter, in which an expression is an object of a step in a routing criteria.
- Class com.amazonaws.services.connect.model.FilterV2 extends Object implements Serializable
  - Serialized Fields
    - filterKey
```
String filterKey
```
      The key to use for filtering data. For example, QUEUE, ROUTING_PROFILE, AGENT, CHANNEL, AGENT_HIERARCHY_LEVEL_ONE, AGENT_HIERARCHY_LEVEL_TWO, AGENT_HIERARCHY_LEVEL_THREE, AGENT_HIERARCHY_LEVEL_FOUR, AGENT_HIERARCHY_LEVEL_FIVE. There must be at least 1 key and a maximum 5 keys.
    - filterValues
```
List<E> filterValues
```
      The identifiers to use for filtering data. For example, if you have a filter key of QUEUE, you would add queue IDs or ARNs in FilterValues.
- Class com.amazonaws.services.connect.model.FlowAssociationSummary extends Object implements Serializable
  - Serialized Fields
    - resourceId
```
String resourceId
```
      The identifier of the resource.
    - flowId
```
String flowId
```
      The identifier of the flow.
    - resourceType
```
String resourceType
```
      The type of resource association.
- Class com.amazonaws.services.connect.model.GetAttachedFileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The unique identifier of the Connect instance.
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - urlExpiryInSeconds
```
Integer urlExpiryInSeconds
```
      Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is 300.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
- Class com.amazonaws.services.connect.model.GetAttachedFileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - fileArn
```
String fileArn
```
      The unique identifier of the attached file resource (ARN).
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - creationTime
```
String creationTime
```
      The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2024-05-03T02:41:28.172Z.
    - fileStatus
```
String fileStatus
```
      The current status of the attached file.
    - fileName
```
String fileName
```
      A case-sensitive name of the attached file being uploaded.
    - fileSizeInBytes
```
Long fileSizeInBytes
```
      The size of the attached file in bytes.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
    - fileUseCaseType
```
String fileUseCaseType
```
      The use case for the file.
    - createdBy
```
CreatedByInfo createdBy
```
      Represents the identity that created the file.
    - downloadUrlMetadata
```
DownloadUrlMetadata downloadUrlMetadata
```
      URL and expiry to be used when downloading the attached file.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.GetContactAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - initialContactId
```
String initialContactId
```
      The identifier of the initial contact.
- Class com.amazonaws.services.connect.model.GetContactAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - attributes
```
Map<K,V> attributes
```
      Information about the attributes.
- Class com.amazonaws.services.connect.model.GetCurrentMetricDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - filters
```
Filters filters
```
      The filters to apply to returned metrics. You can filter up to the following limits:
      
      Queues: 100
      
      Routing profiles: 100
      
      Channels: 3 (VOICE, CHAT, and TASK channels are supported.)
      
      RoutingStepExpressions: 50
      
      Metric data is retrieved only for the resources associated with the queues or routing profiles, and by any channels included in the filter. (You cannot filter by both queue AND routing profile.) You can include both resource IDs and resource ARNs in the same request.
      
      When using the RoutingStepExpression filter, you need to pass exactly one QueueId. The filter is also case sensitive so when using the RoutingStepExpression filter, grouping by ROUTING_STEP_EXPRESSION is required.
      
      Currently tagging is only supported on the resources that are passed in the filter.
    - groupings
```
List<E> groupings
```
      The grouping applied to the metrics returned. For example, when grouped by QUEUE, the metrics returned apply to each queue rather than aggregated for all queues.
      
      If you group by CHANNEL, you should include a Channels filter. VOICE, CHAT, and TASK channels are supported.
      
      If you group by ROUTING_PROFILE, you must include either a queue or routing profile filter. In addition, a routing profile filter is required for metrics CONTACTS_SCHEDULED, CONTACTS_IN_QUEUE, and OLDEST_CONTACT_AGE.
      
      If no Grouping is included in the request, a summary of metrics is returned.
      
      When using the RoutingStepExpression filter, group by ROUTING_STEP_EXPRESSION is required.
    - currentMetrics
```
List<E> currentMetrics
```
      The metrics to retrieve. Specify the name and unit for each metric. The following metrics are available. For a description of all the metrics, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
      
      AGENTS_AFTER_CONTACT_WORK
      
      Unit: COUNT
      
      Name in real-time metrics report: ACW
      
      AGENTS_AVAILABLE
      
      Unit: COUNT
      
      Name in real-time metrics report: Available
      
      AGENTS_ERROR
      
      Unit: COUNT
      
      Name in real-time metrics report: Error
      
      AGENTS_NON_PRODUCTIVE
      
      Unit: COUNT
      
      Name in real-time metrics report: NPT (Non-Productive Time)
      
      AGENTS_ON_CALL
      
      Unit: COUNT
      
      Name in real-time metrics report: On contact
      
      AGENTS_ON_CONTACT
      
      Unit: COUNT
      
      Name in real-time metrics report: On contact
      
      AGENTS_ONLINE
      
      Unit: COUNT
      
      Name in real-time metrics report: Online
      
      AGENTS_STAFFED
      
      Unit: COUNT
      
      Name in real-time metrics report: Staffed
      
      CONTACTS_IN_QUEUE
      
      Unit: COUNT
      
      Name in real-time metrics report: In queue
      
      CONTACTS_SCHEDULED
      
      Unit: COUNT
      
      Name in real-time metrics report: Scheduled
      
      OLDEST_CONTACT_AGE
      
      Unit: SECONDS
      
      When you use groupings, Unit says SECONDS and the Value is returned in SECONDS.
      
      When you do not use groupings, Unit says SECONDS but the Value is returned in MILLISECONDS. For example, if you get a response like this:
      
      { "Metric": { "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" }, "Value": 24113.0
      
      The actual OLDEST_CONTACT_AGE is 24 seconds.
      
      When the filter RoutingStepExpression is used, this metric is still calculated from enqueue time. For example, if a contact that has been queued under <Expression 1> for 10 seconds has expired and <Expression 2> becomes active, then OLDEST_CONTACT_AGE for this queue will be counted starting from 10, not 0.
      
      Name in real-time metrics report: Oldest
      
      SLOTS_ACTIVE
      
      Unit: COUNT
      
      Name in real-time metrics report: Active
      
      SLOTS_AVAILABLE
      
      Unit: COUNT
      
      Name in real-time metrics report: Availability
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - sortCriteria
```
List<E> sortCriteria
```
      The way to sort the resulting response based on metrics. You can enter one sort criteria. By default resources are sorted based on AGENTS_ONLINE, DESCENDING. The metric collection is sorted based on the input metrics.
      
      Note the following:
      
      Sorting on SLOTS_ACTIVE and SLOTS_AVAILABLE is not supported.
- Class com.amazonaws.services.connect.model.GetCurrentMetricDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - metricResults
```
List<E> metricResults
```
      Information about the real-time metrics.
    - dataSnapshotTime
```
Date dataSnapshotTime
```
      The time at which the metrics were retrieved and cached for pagination.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total count of the result, regardless of the current page size.
- Class com.amazonaws.services.connect.model.GetCurrentUserDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - filters
```
UserDataFilters filters
```
      The filters to apply to returned user data. You can filter up to the following limits:
      
      Queues: 100
      
      Routing profiles: 100
      
      Agents: 100
      
      Contact states: 9
      
      User hierarchy groups: 1
      
      The user data is retrieved for only the specified values/resources in the filter. A maximum of one filter can be passed from queues, routing profiles, agents, and user hierarchy groups.
      
      Currently tagging is only supported on the resources that are passed in the filter.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.GetCurrentUserDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - userDataList
```
List<E> userDataList
```
      A list of the user data that is returned.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total count of the result, regardless of the current page size.
- Class com.amazonaws.services.connect.model.GetFederationTokenRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.GetFederationTokenResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - credentials
```
Credentials credentials
```
      The credentials to use for federation.
    - signInUrl
```
String signInUrl
```
      The URL to sign into the user's instance.
    - userArn
```
String userArn
```
      The Amazon Resource Name (ARN) of the user.
    - userId
```
String userId
```
      The identifier for the user. This can be the ID or the ARN of the user.
- Class com.amazonaws.services.connect.model.GetFlowAssociationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceId
```
String resourceId
```
      The identifier of the resource.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.GetFlowAssociationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - resourceId
```
String resourceId
```
      The identifier of the resource.
    - flowId
```
String flowId
```
      The identifier of the flow.
    - resourceType
```
String resourceType
```
      A valid resource type.
- Class com.amazonaws.services.connect.model.GetMetricDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - startTime
```
Date startTime
```
      The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of historical metrics data. The time must be specified using a multiple of 5 minutes, such as 10:05, 10:10, 10:15.
      
      The start time cannot be earlier than 24 hours before the time of the request. Historical metrics are available only for 24 hours.
    - endTime
```
Date endTime
```
      The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of historical metrics data. The time must be specified using an interval of 5 minutes, such as 11:00, 11:05, 11:10, and must be later than the start time timestamp.
      
      The time range between the start and end time must be less than 24 hours.
    - filters
```
Filters filters
```
      The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is retrieved only for the resources associated with the queues or channels included in the filter. You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.
      
      RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
      
      To filter by Queues, enter the queue ID/ARN, not the name of the queue.
    - groupings
```
List<E> groupings
```
      The grouping applied to the metrics returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values returned apply to the metrics for each queue rather than aggregated for all queues.
      
      If no grouping is specified, a summary of metrics for all queues is returned.
      
      RoutingStepExpression is not a valid filter for GetMetricData and we recommend switching to GetMetricDataV2 for more up-to-date features.
    - historicalMetrics
```
List<E> historicalMetrics
```
      The metrics to retrieve. Specify the name, unit, and statistic for each metric. The following historical metrics are available. For a description of each metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
      
      This API does not support a contacts incoming metric (there's no CONTACTS_INCOMING metric missing from the documented list).
      
      ABANDON_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      AFTER_CONTACT_WORK_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      API_CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CALLBACK_CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_ABANDONED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_AGENT_HUNG_UP_FIRST
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_CONSULTED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED_INCOMING
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HANDLED_OUTBOUND
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_HOLD_ABANDONS
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_MISSED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_QUEUED
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_IN
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_IN_FROM_QUEUE
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_OUT
      
      Unit: COUNT
      
      Statistic: SUM
      
      CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
      
      Unit: COUNT
      
      Statistic: SUM
      
      HANDLE_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      HOLD_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      INTERACTION_AND_HOLD_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      INTERACTION_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      OCCUPANCY
      
      Unit: PERCENT
      
      Statistic: AVG
      
      QUEUE_ANSWER_TIME
      
      Unit: SECONDS
      
      Statistic: AVG
      
      QUEUED_TIME
      
      Unit: SECONDS
      
      Statistic: MAX
      
      SERVICE_LEVEL
      
      You can include up to 20 SERVICE_LEVEL metrics in a request.
      
      Unit: PERCENT
      
      Statistic: AVG
      
      Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.GetMetricDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      The token expires after 5 minutes from the time it is created. Subsequent requests that use the token must use the same request parameters as the request that generated the token.
    - metricResults
```
List<E> metricResults
```
      Information about the historical metrics.
      
      If no grouping is specified, a summary of metric data is returned.
- Class com.amazonaws.services.connect.model.GetMetricDataV2Request extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource. This includes the instanceId an Amazon Connect instance.
    - startTime
```
Date startTime
```
      The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the retrieval of historical metrics data. The time must be before the end time timestamp. The start and end time depends on the IntervalPeriod selected. By default the time range between start and end time is 35 days. Historical metrics are available for 3 months.
    - endTime
```
Date endTime
```
      The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the retrieval of historical metrics data. The time must be later than the start time timestamp. It cannot be later than the current timestamp.
    - interval
```
IntervalDetails interval
```
      The interval period and timezone to apply to returned metrics.
      
      IntervalPeriod: An aggregated grouping applied to request metrics. Valid IntervalPeriod values are: FIFTEEN_MIN | THIRTY_MIN | HOUR | DAY | WEEK | TOTAL.
      
      For example, if IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime differs by 1 day, then Amazon Connect returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect aggregates results based on the TOTAL interval period.
      
      The following list describes restrictions on StartTime and EndTime based on which IntervalPeriod is requested.
      
      FIFTEEN_MIN: The difference between StartTime and EndTime must be less than 3 days.
      
      THIRTY_MIN: The difference between StartTime and EndTime must be less than 3 days.
      
      HOUR: The difference between StartTime and EndTime must be less than 3 days.
      
      DAY: The difference between StartTime and EndTime must be less than 35 days.
      
      WEEK: The difference between StartTime and EndTime must be less than 35 days.
      
      TOTAL: The difference between StartTime and EndTime must be less than 35 days.
      
      TimeZone: The timezone applied to requested metrics.
    - filters
```
List<E> filters
```
      The filters to apply to returned metrics. You can filter on the following resources:
      
      Agents
      
      Channels
      
      Feature
      
      Queues
      
      Routing profiles
      
      Routing step expression
      
      User hierarchy groups
      
      At least one filter must be passed from queues, routing profiles, agents, or user hierarchy groups.
      
      To filter by phone number, see Create a historical metrics report in the Amazon Connect Administrator Guide.
      
      Note the following limits:
      
      Filter keys: A maximum of 5 filter keys are supported in a single request. Valid filter keys: AGENT | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | CHANNEL | contact/segmentAttributes/connect:Subtype | FEATURE | FLOW_TYPE | FLOWS_NEXT_RESOURCE_ID | FLOWS_NEXT_RESOURCE_QUEUE_ID | FLOWS_OUTCOME_TYPE | FLOWS_RESOURCE_ID | INITIATION_METHOD | RESOURCE_PUBLISHED_TIMESTAMP | ROUTING_PROFILE | ROUTING_STEP_EXPRESSION | QUEUE | Q_CONNECT_ENABLED |
      
      Filter values: A maximum of 100 filter values are supported in a single request. VOICE, CHAT, and TASK are valid filterValue for the CHANNEL filter key. They do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of 100 filter values, along with 3 channel filters.
      
      contact_lens_conversational_analytics is a valid filterValue for the FEATURE filter key. It is available only to contacts analyzed by Contact Lens conversational analytics.
      
      connect:Chat, connect:SMS, connect:Telephony, and connect:WebRTC are valid filterValue examples (not exhaustive) for the contact/segmentAttributes/connect:Subtype filter key.
      
      ROUTING_STEP_EXPRESSION is a valid filter key with a filter value up to 3000 length. This filter is case and order sensitive. JSON string fields must be sorted in ascending order and JSON array order should be kept as is.
      
      Q_CONNECT_ENABLED. TRUE and FALSE are the only valid filterValues for the Q_CONNECT_ENABLED filter key.
      
      TRUE includes all contacts that had Amazon Q in Connect enabled as part of the flow.
      
      FALSE includes all contacts that did not have Amazon Q in Connect enabled as part of the flow
      
      This filter is available only for contact record-driven metrics.
    - groupings
```
List<E> groupings
```
      The grouping applied to the metrics that are returned. For example, when results are grouped by queue, the metrics returned are grouped by queue. The values that are returned apply to the metrics for each queue. They are not aggregated for all queues.
      
      If no grouping is specified, a summary of all metrics is returned.
      
      Valid grouping keys: AGENT | AGENT_HIERARCHY_LEVEL_ONE | AGENT_HIERARCHY_LEVEL_TWO | AGENT_HIERARCHY_LEVEL_THREE | AGENT_HIERARCHY_LEVEL_FOUR | AGENT_HIERARCHY_LEVEL_FIVE | CASE_TEMPLATE_ARN | CASE_STATUS | CHANNEL | contact/segmentAttributes/connect:Subtype | FLOWS_RESOURCE_ID | FLOWS_MODULE_RESOURCE_ID | FLOW_TYPE | FLOWS_OUTCOME_TYPE | INITIATION_METHOD | Q_CONNECT_ENABLED | QUEUE | RESOURCE_PUBLISHED_TIMESTAMP | ROUTING_PROFILE | ROUTING_STEP_EXPRESSION
    - metrics
```
List<E> metrics
```
      The metrics to retrieve. Specify the name, groupings, and filters for each metric. The following historical metrics are available. For a description of each metric, see Historical metrics definitions in the Amazon Connect Administrator Guide.
      
      ABANDONMENT_RATE
      
      Unit: Percent
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Abandonment rate
      
      AGENT_ADHERENT_TIME
      
      This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Adherent time
      
      AGENT_ANSWER_RATE
      
      Unit: Percent
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent answer rate
      
      AGENT_NON_ADHERENT_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Non-adherent time
      
      AGENT_NON_RESPONSE
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent non-response
      
      AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      Data for this metric is available starting from October 1, 2023 0:00:00 GMT.
      
      UI name: Agent non-response without customer abandons
      
      AGENT_OCCUPANCY
      
      Unit: Percentage
      
      Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
      
      UI name: Occupancy
      
      AGENT_SCHEDULE_ADHERENCE
      
      This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available.
      
      Unit: Percent
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Adherence
      
      AGENT_SCHEDULED_TIME
      
      This metric is available only in Amazon Web Services Regions where Forecasting, capacity planning, and scheduling is available.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Scheduled time
      
      AVG_ABANDON_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average queue abandon time
      
      AVG_ACTIVE_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Average active time
      
      AVG_AFTER_CONTACT_WORK_TIME
      
      Unit: Seconds
      
      Valid metric filter key: INITIATION_METHOD
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average after contact work time
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_AGENT_CONNECTING_TIME
      
      Unit: Seconds
      
      Valid metric filter key: INITIATION_METHOD. For now, this metric only supports the following as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Average agent API connecting time
      
      The Negate key in Metric Level Filters is not applicable for this metric.
      
      AVG_AGENT_PAUSE_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Average agent pause time
      
      AVG_CASE_RELATED_CONTACTS
      
      Unit: Count
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Average contacts per case
      
      AVG_CASE_RESOLUTION_TIME
      
      Unit: Seconds
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Average case resolution time
      
      AVG_CONTACT_DURATION
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average contact duration
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_CONVERSATION_DURATION
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average conversation duration
      
      AVG_FLOW_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Average flow time
      
      AVG_GREETING_TIME_AGENT
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent greeting time
      
      AVG_HANDLE_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression
      
      UI name: Average handle time
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_HOLD_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average customer hold time
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_HOLD_TIME_ALL_CONTACTS
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average customer hold time all contacts
      
      AVG_HOLDS
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average holds
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_INTERACTION_AND_HOLD_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent interaction and customer hold time
      
      AVG_INTERACTION_TIME
      
      Unit: Seconds
      
      Valid metric filter key: INITIATION_METHOD
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent interaction time
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_INTERRUPTIONS_AGENT
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent interruptions
      
      AVG_INTERRUPTION_TIME_AGENT
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent interruption time
      
      AVG_NON_TALK_TIME
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average non-talk time
      
      AVG_QUEUE_ANSWER_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average queue answer time
      
      Feature is a valid filter but not a valid grouping.
      
      AVG_RESOLUTION_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average resolution time
      
      AVG_TALK_TIME
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average talk time
      
      AVG_TALK_TIME_AGENT
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average agent talk time
      
      AVG_TALK_TIME_CUSTOMER
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Average customer talk time
      
      CASES_CREATED
      
      Unit: Count
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Cases created
      
      CONTACTS_ABANDONED
      
      Unit: Count
      
      Metric filter:
      
      Valid values: API| Incoming | Outbound | Transfer | Callback | Queue_Transfer| Disconnect
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect
      
      UI name: Contact abandoned
      
      CONTACTS_ABANDONED_IN_X
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").
      
      UI name: Contacts abandoned in X seconds
      
      CONTACTS_ANSWERED_IN_X
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").
      
      UI name: Contacts answered in X seconds
      
      CONTACTS_CREATED
      
      Unit: Count
      
      Valid metric filter key: INITIATION_METHOD
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts created
      
      Feature is a valid filter but not a valid grouping.
      
      CONTACTS_HANDLED
      
      Unit: Count
      
      Valid metric filter key: INITIATION_METHOD, DISCONNECT_REASON
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect
      
      UI name: API contacts handled
      
      Feature is a valid filter but not a valid grouping.
      
      CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT
      
      Unit: Count
      
      Valid metric filter key: INITIATION_METHOD
      
      Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts handled (connected to agent timestamp)
      
      CONTACTS_HOLD_ABANDONS
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts hold disconnect
      
      CONTACTS_ON_HOLD_AGENT_DISCONNECT
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contacts hold agent disconnect
      
      CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contacts hold customer disconnect
      
      CONTACTS_PUT_ON_HOLD
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contacts put on hold
      
      CONTACTS_TRANSFERRED_OUT_EXTERNAL
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contacts transferred out external
      
      CONTACTS_TRANSFERRED_OUT_INTERNAL
      
      Unit: Percent
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contacts transferred out internal
      
      CONTACTS_QUEUED
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts queued
      
      CONTACTS_QUEUED_BY_ENQUEUE
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
      
      UI name: Contacts queued (enqueue timestamp)
      
      CONTACTS_RESOLVED_IN_X
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      Threshold: For ThresholdValue enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").
      
      UI name: Contacts resolved in X
      
      CONTACTS_TRANSFERRED_OUT
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts transferred out
      
      Feature is a valid filter but not a valid grouping.
      
      CONTACTS_TRANSFERRED_OUT_BY_AGENT
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts transferred out by agent
      
      CONTACTS_TRANSFERRED_OUT_FROM_QUEUE
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contacts transferred out queue
      
      CURRENT_CASES
      
      Unit: Count
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Current cases
      
      FLOWS_OUTCOME
      
      Unit: Count
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Flows outcome
      
      FLOWS_STARTED
      
      Unit: Count
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Flows started
      
      MAX_FLOW_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Maximum flow time
      
      MAX_QUEUED_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Maximum queued time
      
      MIN_FLOW_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Minimum flow time
      
      PERCENT_CASES_FIRST_CONTACT_RESOLVED
      
      Unit: Percent
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Cases resolved on first contact
      
      PERCENT_CONTACTS_STEP_EXPIRED
      
      Unit: Percent
      
      Valid groupings and filters: Queue, RoutingStepExpression
      
      UI name: Not available
      
      PERCENT_CONTACTS_STEP_JOINED
      
      Unit: Percent
      
      Valid groupings and filters: Queue, RoutingStepExpression
      
      UI name: Not available
      
      PERCENT_FLOWS_OUTCOME
      
      Unit: Percent
      
      Valid metric filter key: FLOWS_OUTCOME_TYPE
      
      Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow type, Flows module resource ID, Flows next resource ID, Flows next resource queue ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp
      
      UI name: Flows outcome percentage.
      
      The FLOWS_OUTCOME_TYPE is not a valid grouping.
      
      PERCENT_NON_TALK_TIME
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Percentage
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Non-talk time percent
      
      PERCENT_TALK_TIME
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Percentage
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Talk time percent
      
      PERCENT_TALK_TIME_AGENT
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Percentage
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Agent talk time percent
      
      PERCENT_TALK_TIME_CUSTOMER
      
      This metric is available only for contacts analyzed by Contact Lens conversational analytics.
      
      Unit: Percentage
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Customer talk time percent
      
      REOPENED_CASE_ACTIONS
      
      Unit: Count
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Cases reopened
      
      RESOLVED_CASE_ACTIONS
      
      Unit: Count
      
      Required filter key: CASE_TEMPLATE_ARN
      
      Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS
      
      UI name: Cases resolved
      
      SERVICE_LEVEL
      
      You can include up to 20 SERVICE_LEVEL metrics in a request.
      
      Unit: Percent
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect
      
      Threshold: For ThresholdValue, enter any whole number from 1 to 604800 (inclusive), in seconds. For Comparison, you must enter LT (for "Less than").
      
      UI name: Service level X
      
      STEP_CONTACTS_QUEUED
      
      Unit: Count
      
      Valid groupings and filters: Queue, RoutingStepExpression
      
      UI name: Not available
      
      SUM_AFTER_CONTACT_WORK_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: After contact work time
      
      SUM_CONNECTING_TIME_AGENT
      
      Unit: Seconds
      
      Valid metric filter key: INITIATION_METHOD. This metric only supports the following filter keys as INITIATION_METHOD: INBOUND | OUTBOUND | CALLBACK | API
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent API connecting time
      
      The Negate key in Metric Level Filters is not applicable for this metric.
      
      SUM_CONTACT_FLOW_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contact flow time
      
      SUM_CONTACT_TIME_AGENT
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent on contact time
      
      SUM_CONTACTS_DISCONNECTED
      
      Valid metric filter key: DISCONNECT_REASON
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Contact disconnected
      
      SUM_ERROR_STATUS_TIME_AGENT
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Error status time
      
      SUM_HANDLE_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Contact handle time
      
      SUM_HOLD_TIME
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Customer hold time
      
      SUM_IDLE_TIME_AGENT
      
      Unit: Seconds
      
      Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent idle time
      
      SUM_INTERACTION_AND_HOLD_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect
      
      UI name: Agent interaction and hold time
      
      SUM_INTERACTION_TIME
      
      Unit: Seconds
      
      Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy
      
      UI name: Agent interaction time
      
      SUM_NON_PRODUCTIVE_TIME_AGENT
      
      Unit: Seconds
      
      Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
      
      UI name: Non-Productive Time
      
      SUM_ONLINE_TIME_AGENT
      
      Unit: Seconds
      
      Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy
      
      UI name: Online time
      
      SUM_RETRY_CALLBACK_ATTEMPTS
      
      Unit: Count
      
      Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, Q in Connect
      
      UI name: Callback attempts
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.GetMetricDataV2Result extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - metricResults
```
List<E> metricResults
```
      Information about the metrics requested in the API request If no grouping is specified, a summary of metric data is returned.
- Class com.amazonaws.services.connect.model.GetPromptFileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
- Class com.amazonaws.services.connect.model.GetPromptFileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - promptPresignedUrl
```
String promptPresignedUrl
```
      A generated URL to the prompt that can be given to an unauthorized user so they can access the prompt in S3.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.GetTaskTemplateRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - taskTemplateId
```
String taskTemplateId
```
      A unique identifier for the task template.
    - snapshotVersion
```
String snapshotVersion
```
      The system generated version of a task template that is associated with a task, when the task is created.
- Class com.amazonaws.services.connect.model.GetTaskTemplateResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - id
```
String id
```
      A unique identifier for the task template.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN).
    - name
```
String name
```
      The name of the task template.
    - description
```
String description
```
      The description of the task template.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow that runs by default when a task is created by referencing this template.
    - constraints
```
TaskTemplateConstraints constraints
```
      Constraints that are applicable to the fields listed.
    - defaults
```
TaskTemplateDefaults defaults
```
      The default values for fields when a task is created by referencing this template.
    - fields
```
List<E> fields
```
      Fields that are part of the template.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when the task template was last modified.
    - createdTime
```
Date createdTime
```
      The timestamp when the task template was created.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.GetTrafficDistributionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
- Class com.amazonaws.services.connect.model.GetTrafficDistributionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - telephonyConfig
```
TelephonyConfig telephonyConfig
```
      The distribution of traffic between the instance and its replicas.
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the traffic distribution group.
    - signInConfig
```
SignInConfig signInConfig
```
      The distribution that determines which Amazon Web Services Regions should be used to sign in agents in to both the instance and its replica(s).
    - agentConfig
```
AgentConfig agentConfig
```
      The distribution of agents between the instance and its replica(s).
- Class com.amazonaws.services.connect.model.HierarchyGroup extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy group.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy group.
    - name
```
String name
```
      The name of the hierarchy group.
    - levelId
```
String levelId
```
      The identifier of the level in the hierarchy group.
    - hierarchyPath
```
HierarchyPath hierarchyPath
```
      Information about the levels in the hierarchy group.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.HierarchyGroupCondition extends Object implements Serializable
  - Serialized Fields
    - value
```
String value
```
      The value in the hierarchy group condition.
    - hierarchyGroupMatchType
```
String hierarchyGroupMatchType
```
      The type of hierarchy group match.
- Class com.amazonaws.services.connect.model.HierarchyGroups extends Object implements Serializable
  - Serialized Fields
    - level1
```
AgentHierarchyGroup level1
```
      The group at level one of the agent hierarchy.
    - level2
```
AgentHierarchyGroup level2
```
      The group at level two of the agent hierarchy.
    - level3
```
AgentHierarchyGroup level3
```
      The group at level three of the agent hierarchy.
    - level4
```
AgentHierarchyGroup level4
```
      The group at level four of the agent hierarchy.
    - level5
```
AgentHierarchyGroup level5
```
      The group at level five of the agent hierarchy.
- Class com.amazonaws.services.connect.model.HierarchyGroupSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy group.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy group.
    - name
```
String name
```
      The name of the hierarchy group.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.HierarchyGroupSummaryReference extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The unique identifier for the hierarchy group.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the hierarchy group.
- Class com.amazonaws.services.connect.model.HierarchyLevel extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hierarchy level.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hierarchy level.
    - name
```
String name
```
      The name of the hierarchy level.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.HierarchyLevelUpdate extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the user hierarchy level. Must not be more than 50 characters.
- Class com.amazonaws.services.connect.model.HierarchyPath extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyGroupSummary levelOne
```
      Information about level one.
    - levelTwo
```
HierarchyGroupSummary levelTwo
```
      Information about level two.
    - levelThree
```
HierarchyGroupSummary levelThree
```
      Information about level three.
    - levelFour
```
HierarchyGroupSummary levelFour
```
      Information about level four.
    - levelFive
```
HierarchyGroupSummary levelFive
```
      Information about level five.
- Class com.amazonaws.services.connect.model.HierarchyPathReference extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyGroupSummaryReference levelOne
```
      Information about level one.
    - levelTwo
```
HierarchyGroupSummaryReference levelTwo
```
      Information about level two.
    - levelThree
```
HierarchyGroupSummaryReference levelThree
```
      Information about level three.
    - levelFour
```
HierarchyGroupSummaryReference levelFour
```
      Information about level four.
    - levelFive
```
HierarchyGroupSummaryReference levelFive
```
      Information about level five.
- Class com.amazonaws.services.connect.model.HierarchyStructure extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyLevel levelOne
```
      Information about level one.
    - levelTwo
```
HierarchyLevel levelTwo
```
      Information about level two.
    - levelThree
```
HierarchyLevel levelThree
```
      Information about level three.
    - levelFour
```
HierarchyLevel levelFour
```
      Information about level four.
    - levelFive
```
HierarchyLevel levelFive
```
      Information about level five.
- Class com.amazonaws.services.connect.model.HierarchyStructureUpdate extends Object implements Serializable
  - Serialized Fields
    - levelOne
```
HierarchyLevelUpdate levelOne
```
      The update for level one.
    - levelTwo
```
HierarchyLevelUpdate levelTwo
```
      The update for level two.
    - levelThree
```
HierarchyLevelUpdate levelThree
```
      The update for level three.
    - levelFour
```
HierarchyLevelUpdate levelFour
```
      The update for level four.
    - levelFive
```
HierarchyLevelUpdate levelFive
```
      The update for level five.
- Class com.amazonaws.services.connect.model.HistoricalMetric extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the metric.
    - threshold
```
Threshold threshold
```
      The threshold for the metric, used with service level metrics.
    - statistic
```
String statistic
```
      The statistic for the metric.
    - unit
```
String unit
```
      The unit for the metric.
- Class com.amazonaws.services.connect.model.HistoricalMetricData extends Object implements Serializable
  - Serialized Fields
    - metric
```
HistoricalMetric metric
```
      Information about the metric.
    - value
```
Double value
```
      The value of the metric.
- Class com.amazonaws.services.connect.model.HistoricalMetricResult extends Object implements Serializable
  - Serialized Fields
    - dimensions
```
Dimensions dimensions
```
      The dimension for the metrics.
    - collections
```
List<E> collections
```
      The set of metrics.
- Class com.amazonaws.services.connect.model.HoursOfOperation extends Object implements Serializable
  - Serialized Fields
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
    - hoursOfOperationArn
```
String hoursOfOperationArn
```
      The Amazon Resource Name (ARN) for the hours of operation.
    - name
```
String name
```
      The name for the hours of operation.
    - description
```
String description
```
      The description for the hours of operation.
    - timeZone
```
String timeZone
```
      The time zone for the hours of operation.
    - config
```
List<E> config
```
      Configuration information for the hours of operation.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.HoursOfOperationConfig extends Object implements Serializable
  - Serialized Fields
    - day
```
String day
```
      The day that the hours of operation applies to.
    - startTime
```
HoursOfOperationTimeSlice startTime
```
      The start time that your contact center opens.
    - endTime
```
HoursOfOperationTimeSlice endTime
```
      The end time that your contact center closes.
- Class com.amazonaws.services.connect.model.HoursOfOperationSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are name, description, timezone, and resourceID.
- Class com.amazonaws.services.connect.model.HoursOfOperationSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.HoursOfOperationSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the hours of operation.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the hours of operation.
    - name
```
String name
```
      The name of the hours of operation.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.HoursOfOperationTimeSlice extends Object implements Serializable
  - Serialized Fields
    - hours
```
Integer hours
```
      The hours.
    - minutes
```
Integer minutes
```
      The minutes.
- Class com.amazonaws.services.connect.model.IdempotencyException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ImportPhoneNumberRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - sourcePhoneNumberArn
```
String sourcePhoneNumberArn
```
      The claimed phone number ARN being imported from the external service, such as Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number to import from Amazon Pinpoint.
    - phoneNumberDescription
```
String phoneNumberDescription
```
      The description of the phone number.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.ImportPhoneNumberResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - phoneNumberArn
```
String phoneNumberArn
```
      The Amazon Resource Name (ARN) of the phone number.
- Class com.amazonaws.services.connect.model.Instance extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the instance.
    - identityManagementType
```
String identityManagementType
```
      The identity management type.
    - instanceAlias
```
String instanceAlias
```
      The alias of instance.
    - createdTime
```
Date createdTime
```
      When the instance was created.
    - serviceRole
```
String serviceRole
```
      The service role of the instance.
    - instanceStatus
```
String instanceStatus
```
      The state of the instance.
    - statusReason
```
InstanceStatusReason statusReason
```
      Relevant details why the instance was not successfully created.
    - inboundCallsEnabled
```
Boolean inboundCallsEnabled
```
      Whether inbound calls are enabled.
    - outboundCallsEnabled
```
Boolean outboundCallsEnabled
```
      Whether outbound calls are enabled.
    - instanceAccessUrl
```
String instanceAccessUrl
```
      This URL allows contact center users to access the Amazon Connect admin website.
    - tags
```
Map<K,V> tags
```
      The tags of an instance.
- Class com.amazonaws.services.connect.model.InstanceStatusReason extends Object implements Serializable
  - Serialized Fields
    - message
```
String message
```
      The message.
- Class com.amazonaws.services.connect.model.InstanceStorageConfig extends Object implements Serializable
  - Serialized Fields
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
    - storageType
```
String storageType
```
      A valid storage type.
    - s3Config
```
S3Config s3Config
```
      The S3 bucket configuration.
    - kinesisVideoStreamConfig
```
KinesisVideoStreamConfig kinesisVideoStreamConfig
```
      The configuration of the Kinesis video stream.
    - kinesisStreamConfig
```
KinesisStreamConfig kinesisStreamConfig
```
      The configuration of the Kinesis data stream.
    - kinesisFirehoseConfig
```
KinesisFirehoseConfig kinesisFirehoseConfig
```
      The configuration of the Kinesis Firehose delivery stream.
- Class com.amazonaws.services.connect.model.InstanceSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the instance.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the instance.
    - identityManagementType
```
String identityManagementType
```
      The identity management type of the instance.
    - instanceAlias
```
String instanceAlias
```
      The alias of the instance.
    - createdTime
```
Date createdTime
```
      When the instance was created.
    - serviceRole
```
String serviceRole
```
      The service role of the instance.
    - instanceStatus
```
String instanceStatus
```
      The state of the instance.
    - inboundCallsEnabled
```
Boolean inboundCallsEnabled
```
      Whether inbound calls are enabled.
    - outboundCallsEnabled
```
Boolean outboundCallsEnabled
```
      Whether outbound calls are enabled.
    - instanceAccessUrl
```
String instanceAccessUrl
```
      This URL allows contact center users to access the Amazon Connect admin website.
- Class com.amazonaws.services.connect.model.IntegrationAssociationSummary extends Object implements Serializable
  - Serialized Fields
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the AppIntegration association.
    - integrationAssociationArn
```
String integrationAssociationArn
```
      The Amazon Resource Name (ARN) for the AppIntegration association.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationType
```
String integrationType
```
      The integration type.
    - integrationArn
```
String integrationArn
```
      The Amazon Resource Name (ARN) for the AppIntegration.
    - sourceApplicationUrl
```
String sourceApplicationUrl
```
      The URL for the external application.
    - sourceApplicationName
```
String sourceApplicationName
```
      The user-provided, friendly name for the external application.
    - sourceType
```
String sourceType
```
      The name of the source.
- Class com.amazonaws.services.connect.model.InternalServiceException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.IntervalDetails extends Object implements Serializable
  - Serialized Fields
    - timeZone
```
String timeZone
```
      The timezone applied to requested metrics.
    - intervalPeriod
```
String intervalPeriod
```
      IntervalPeriod: An aggregated grouping applied to request metrics. Valid IntervalPeriod values are: FIFTEEN_MIN | THIRTY_MIN | HOUR | DAY | WEEK | TOTAL.
      
      For example, if IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime differs by 1 day, then Amazon Connect returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect aggregates results based on the TOTAL interval period.
      
      The following list describes restrictions on StartTime and EndTime based on what IntervalPeriod is requested.
      
      FIFTEEN_MIN: The difference between StartTime and EndTime must be less than 3 days.
      
      THIRTY_MIN: The difference between StartTime and EndTime must be less than 3 days.
      
      HOUR: The difference between StartTime and EndTime must be less than 3 days.
      
      DAY: The difference between StartTime and EndTime must be less than 35 days.
      
      WEEK: The difference between StartTime and EndTime must be less than 35 days.
      
      TOTAL: The difference between StartTime and EndTime must be less than 35 days.
- Class com.amazonaws.services.connect.model.InvalidContactFlowException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
  - Serialized Fields
    - problems
```
List<E> problems
```
      The problems with the flow. Please fix before trying again.
- Class com.amazonaws.services.connect.model.InvalidContactFlowModuleException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
  - Serialized Fields
    - problems
```
List<E> problems
```
- Class com.amazonaws.services.connect.model.InvalidParameterException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.InvalidRequestException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
  - Serialized Fields
    - reason
```
InvalidRequestExceptionReason reason
```
- Class com.amazonaws.services.connect.model.InvalidRequestExceptionReason extends Object implements Serializable
  - Serialized Fields
    - attachedFileInvalidRequestExceptionReason
```
String attachedFileInvalidRequestExceptionReason
```
      Reason why the StartAttachedFiledUpload request was invalid.
- Class com.amazonaws.services.connect.model.InvisibleFieldInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
TaskTemplateFieldIdentifier id
```
      Identifier of the invisible field.
- Class com.amazonaws.services.connect.model.KinesisFirehoseConfig extends Object implements Serializable
  - Serialized Fields
    - firehoseArn
```
String firehoseArn
```
      The Amazon Resource Name (ARN) of the delivery stream.
- Class com.amazonaws.services.connect.model.KinesisStreamConfig extends Object implements Serializable
  - Serialized Fields
    - streamArn
```
String streamArn
```
      The Amazon Resource Name (ARN) of the data stream.
- Class com.amazonaws.services.connect.model.KinesisVideoStreamConfig extends Object implements Serializable
  - Serialized Fields
    - prefix
```
String prefix
```
      The prefix of the video stream.
    - retentionPeriodHours
```
Integer retentionPeriodHours
```
      The number of hours data is retained in the stream. Kinesis Video Streams retains the data in a data store that is associated with the stream.
      
      The default value is 0, indicating that the stream does not persist data.
    - encryptionConfig
```
EncryptionConfig encryptionConfig
```
      The encryption configuration.
- Class com.amazonaws.services.connect.model.LexBot extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the Amazon Lex bot.
    - lexRegion
```
String lexRegion
```
      The Amazon Web Services Region where the Amazon Lex bot was created.
- Class com.amazonaws.services.connect.model.LexBotConfig extends Object implements Serializable
  - Serialized Fields
    - lexBot
```
LexBot lexBot
```
    - lexV2Bot
```
LexV2Bot lexV2Bot
```
      Configuration information of an Amazon Lex V2 bot.
- Class com.amazonaws.services.connect.model.LexV2Bot extends Object implements Serializable
  - Serialized Fields
    - aliasArn
```
String aliasArn
```
      The Amazon Resource Name (ARN) of the Amazon Lex V2 bot.
- Class com.amazonaws.services.connect.model.LimitExceededException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ListAgentStatusesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - agentStatusTypes
```
List<E> agentStatusTypes
```
      Available agent status types.
- Class com.amazonaws.services.connect.model.ListAgentStatusesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - agentStatusSummaryList
```
List<E> agentStatusSummaryList
```
      A summary of agent statuses.
- Class com.amazonaws.services.connect.model.ListAnalyticsDataAssociationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - dataSetId
```
String dataSetId
```
      The identifier of the dataset to get the association status.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListAnalyticsDataAssociationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - results
```
List<E> results
```
      An array of successful results: DataSetId, TargetAccountId, ResourceShareId, ResourceShareArn. This is a paginated API, so nextToken is given if there are more results to be returned.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListApprovedOriginsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListApprovedOriginsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - origins
```
List<E> origins
```
      The approved origins.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListBotsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - lexVersion
```
String lexVersion
```
      The version of Amazon Lex or Amazon Lex V2.
- Class com.amazonaws.services.connect.model.ListBotsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - lexBots
```
List<E> lexBots
```
      The names and Amazon Web Services Regions of the Amazon Lex or Amazon Lex V2 bots associated with the specified instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListContactEvaluationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
      
      This is not expected to be set because the value returned in the previous response is always null.
- Class com.amazonaws.services.connect.model.ListContactEvaluationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationSummaryList
```
List<E> evaluationSummaryList
```
      Provides details about a list of contact evaluations belonging to an instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      This is always returned as null in the response.
- Class com.amazonaws.services.connect.model.ListContactFlowModulesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - contactFlowModuleState
```
String contactFlowModuleState
```
      The state of the flow module.
- Class com.amazonaws.services.connect.model.ListContactFlowModulesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowModulesSummaryList
```
List<E> contactFlowModulesSummaryList
```
      Information about the flow module.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListContactFlowsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowTypes
```
List<E> contactFlowTypes
```
      The type of flow.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListContactFlowsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowSummaryList
```
List<E> contactFlowSummaryList
```
      Information about the flows.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListContactReferencesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the initial contact.
    - referenceTypes
```
List<E> referenceTypes
```
      The type of reference.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
      
      This is not expected to be set, because the value returned in the previous response is always null.
- Class com.amazonaws.services.connect.model.ListContactReferencesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - referenceSummaryList
```
List<E> referenceSummaryList
```
      Information about the flows.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      This is always returned as null in the response.
- Class com.amazonaws.services.connect.model.ListDefaultVocabulariesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListDefaultVocabulariesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - defaultVocabularyList
```
List<E> defaultVocabularyList
```
      A list of default vocabularies.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListEvaluationFormsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListEvaluationFormsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormSummaryList
```
List<E> evaluationFormSummaryList
```
      Provides details about a list of evaluation forms belonging to an instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListEvaluationFormVersionsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListEvaluationFormVersionsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormVersionSummaryList
```
List<E> evaluationFormVersionSummaryList
```
      Provides details about a list of evaluation forms belonging to an instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListFlowAssociationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceType
```
String resourceType
```
      A valid resource type.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListFlowAssociationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - flowAssociationSummaryList
```
List<E> flowAssociationSummaryList
```
      Summary of flow associations.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListHoursOfOperationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListHoursOfOperationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hoursOfOperationSummaryList
```
List<E> hoursOfOperationSummaryList
```
      Information about the hours of operation.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListInstanceAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListInstanceAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - attributes
```
List<E> attributes
```
      The attribute types.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListInstancesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListInstancesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - instanceSummaryList
```
List<E> instanceSummaryList
```
      Information about the instances.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListInstanceStorageConfigsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - resourceType
```
String resourceType
```
      A valid resource type.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListInstanceStorageConfigsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - storageConfigs
```
List<E> storageConfigs
```
      A valid storage type.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListIntegrationAssociationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationType
```
String integrationType
```
      The integration type.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - integrationArn
```
String integrationArn
```
      The Amazon Resource Name (ARN) of the integration.
- Class com.amazonaws.services.connect.model.ListIntegrationAssociationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - integrationAssociationSummaryList
```
List<E> integrationAssociationSummaryList
```
      The associations.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListLambdaFunctionsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListLambdaFunctionsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - lambdaFunctions
```
List<E> lambdaFunctions
```
      The Lambdafunction ARNs associated with the specified instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListLexBotsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. If no value is specified, the default is 10.
- Class com.amazonaws.services.connect.model.ListLexBotsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - lexBots
```
List<E> lexBots
```
      The names and Amazon Web Services Regions of the Amazon Lex bots associated with the specified instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - phoneNumberTypes
```
List<E> phoneNumberTypes
```
      The type of phone number.
      
      We recommend using ListPhoneNumbersV2 to return phone number types. While ListPhoneNumbers returns number types UIFN, SHARED, THIRD_PARTY_TF, and THIRD_PARTY_DID, it incorrectly lists them as TOLL_FREE or DID.
    - phoneNumberCountryCodes
```
List<E> phoneNumberCountryCodes
```
      The ISO country code.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - phoneNumberSummaryList
```
List<E> phoneNumberSummaryList
```
      Information about the phone numbers.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersSummary extends Object implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - phoneNumberArn
```
String phoneNumberArn
```
      The Amazon Resource Name (ARN) of the phone number.
    - phoneNumber
```
String phoneNumber
```
      The phone number. Phone numbers are formatted [+] [country code] [subscriber number including area code].
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - phoneNumberDescription
```
String phoneNumberDescription
```
      The description of the phone number.
    - sourcePhoneNumberArn
```
String sourcePhoneNumberArn
```
      The claimed phone number ARN that was previously imported from the external service, such as Amazon Pinpoint. If it is from Amazon Pinpoint, it looks like the ARN of the phone number that was imported from Amazon Pinpoint.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersV2Request extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. If both TargetArn and InstanceId input are not provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your account in the same Amazon Web Services Region as the request.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. If both TargetArn and InstanceId are not provided, this API lists numbers claimed to all the Amazon Connect instances belonging to your account in the same AWS Region as the request.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - phoneNumberCountryCodes
```
List<E> phoneNumberCountryCodes
```
      The ISO country code.
    - phoneNumberTypes
```
List<E> phoneNumberTypes
```
      The type of phone number.
    - phoneNumberPrefix
```
String phoneNumberPrefix
```
      The prefix of the phone number. If provided, it must contain + as part of the country code.
- Class com.amazonaws.services.connect.model.ListPhoneNumbersV2Result extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - listPhoneNumbersSummaryList
```
List<E> listPhoneNumbersSummaryList
```
      Information about phone numbers that have been claimed to your Amazon Connect instances or traffic distribution groups.
- Class com.amazonaws.services.connect.model.ListPredefinedAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListPredefinedAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - predefinedAttributeSummaryList
```
List<E> predefinedAttributeSummaryList
```
      Summary of the predefined attributes.
- Class com.amazonaws.services.connect.model.ListPromptsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListPromptsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - promptSummaryList
```
List<E> promptSummaryList
```
      Information about the prompts.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListQueueQuickConnectsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListQueueQuickConnectsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - quickConnectSummaryList
```
List<E> quickConnectSummaryList
```
      Information about the quick connects.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.ListQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueTypes
```
List<E> queueTypes
```
      The type of queue.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - queueSummaryList
```
List<E> queueSummaryList
```
      Information about the queues.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListQuickConnectsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
    - quickConnectTypes
```
List<E> quickConnectTypes
```
      The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).
- Class com.amazonaws.services.connect.model.ListQuickConnectsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - quickConnectSummaryList
```
List<E> quickConnectSummaryList
```
      Information about the quick connects.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListRealtimeContactAnalysisSegmentsV2Request extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - outputType
```
String outputType
```
      The Contact Lens output type to be returned.
    - segmentTypes
```
List<E> segmentTypes
```
      Enum with segment types . Each value corresponds to a segment type returned in the segments list of the API. Each segment type has its own structure. Different channels may have different sets of supported segment types.
- Class com.amazonaws.services.connect.model.ListRealtimeContactAnalysisSegmentsV2Result extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - channel
```
String channel
```
      The channel of the contact. Voice will not be returned.
    - status
```
String status
```
      Status of real-time contact analysis.
    - segments
```
List<E> segments
```
      An analyzed transcript or category.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListRoutingProfileQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListRoutingProfileQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - routingProfileQueueConfigSummaryList
```
List<E> routingProfileQueueConfigSummaryList
```
      Information about the routing profiles.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.ListRoutingProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListRoutingProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - routingProfileSummaryList
```
List<E> routingProfileSummaryList
```
      Information about the routing profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListRulesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - publishStatus
```
String publishStatus
```
      The publish status of the rule.
    - eventSourceName
```
String eventSourceName
```
      The name of the event source.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListRulesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - ruleSummaryList
```
List<E> ruleSummaryList
```
      Summary information about a rule.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListSecurityKeysRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListSecurityKeysResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityKeys
```
List<E> securityKeys
```
      The security keys.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListSecurityProfileApplicationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListSecurityProfileApplicationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - applications
```
List<E> applications
```
      A list of the third-party application's metadata.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.ListSecurityProfilePermissionsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListSecurityProfilePermissionsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - permissions
```
List<E> permissions
```
      The permissions granted to the security profile. For a complete list of valid permissions, see List of security profile permissions.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.ListSecurityProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListSecurityProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityProfileSummaryList
```
List<E> securityProfileSummaryList
```
      Information about the security profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListTagsForResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource. All Amazon Connect resources (instances, queues, flows, routing profiles, etc) have an ARN. To locate the ARN for an instance, for example, see Find your Amazon Connect instance ID/ARN.
- Class com.amazonaws.services.connect.model.ListTagsForResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - tags
```
Map<K,V> tags
```
      Information about the tags.
- Class com.amazonaws.services.connect.model.ListTaskTemplatesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
      
      It is not expected that you set this because the value returned in the previous response is always null.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
      
      It is not expected that you set this.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - name
```
String name
```
      The name of the task template.
- Class com.amazonaws.services.connect.model.ListTaskTemplatesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - taskTemplates
```
List<E> taskTemplates
```
      Provides details about a list of task templates belonging to an instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
      
      This is always returned as a null in the response.
- Class com.amazonaws.services.connect.model.ListTrafficDistributionGroupsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.ListTrafficDistributionGroupsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - trafficDistributionGroupSummaryList
```
List<E> trafficDistributionGroupSummaryList
```
      A list of traffic distribution groups.
- Class com.amazonaws.services.connect.model.ListTrafficDistributionGroupUsersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - trafficDistributionGroupId
```
String trafficDistributionGroupId
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListTrafficDistributionGroupUsersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - trafficDistributionGroupUserSummaryList
```
List<E> trafficDistributionGroupUserSummaryList
```
      A list of traffic distribution group users.
- Class com.amazonaws.services.connect.model.ListUseCasesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListUseCasesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - useCaseSummaryList
```
List<E> useCaseSummaryList
```
      The use cases.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListUserHierarchyGroupsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListUserHierarchyGroupsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userHierarchyGroupSummaryList
```
List<E> userHierarchyGroupSummaryList
```
      Information about the hierarchy groups.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListUserProficienciesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - userId
```
String userId
```
      The identifier of the user account.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
- Class com.amazonaws.services.connect.model.ListUserProficienciesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - userProficiencyList
```
List<E> userProficiencyList
```
      Information about the user proficiencies.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The last time that the user's proficiencies are were modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The region in which a user's proficiencies were last modified.
- Class com.amazonaws.services.connect.model.ListUsersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListUsersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - userSummaryList
```
List<E> userSummaryList
```
      Information about the users.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.ListViewsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - type
```
String type
```
      The type of the view.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListViewsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - viewsSummaryList
```
List<E> viewsSummaryList
```
      A list of view summaries.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.ListViewVersionsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page. The default MaxResult size is 100.
- Class com.amazonaws.services.connect.model.ListViewVersionsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - viewVersionSummaryList
```
List<E> viewVersionSummaryList
```
      A list of view version summaries.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.MaximumResultReturnedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.MediaConcurrency extends Object implements Serializable
  - Serialized Fields
    - channel
```
String channel
```
      The channels that agents can handle in the Contact Control Panel (CCP).
    - concurrency
```
Integer concurrency
```
      The number of contacts an agent can have on a channel simultaneously.
      
      Valid Range for VOICE: Minimum value of 1. Maximum value of 1.
      
      Valid Range for CHAT: Minimum value of 1. Maximum value of 10.
      
      Valid Range for TASK: Minimum value of 1. Maximum value of 10.
    - crossChannelBehavior
```
CrossChannelBehavior crossChannelBehavior
```
      Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.
- Class com.amazonaws.services.connect.model.MediaPlacement extends Object implements Serializable
  - Serialized Fields
    - audioHostUrl
```
String audioHostUrl
```
      The audio host URL.
    - audioFallbackUrl
```
String audioFallbackUrl
```
      The audio fallback URL.
    - signalingUrl
```
String signalingUrl
```
      The signaling URL.
    - turnControlUrl
```
String turnControlUrl
```
      The turn control URL.
    - eventIngestionUrl
```
String eventIngestionUrl
```
      The event ingestion URL to which you send client meeting events.
- Class com.amazonaws.services.connect.model.Meeting extends Object implements Serializable
  - Serialized Fields
    - mediaRegion
```
String mediaRegion
```
      The Amazon Web Services Region in which you create the meeting.
    - mediaPlacement
```
MediaPlacement mediaPlacement
```
      The media placement for the meeting.
    - meetingFeatures
```
MeetingFeaturesConfiguration meetingFeatures
```
      The configuration settings of the features available to a meeting.
    - meetingId
```
String meetingId
```
      The Amazon Chime SDK meeting ID.
- Class com.amazonaws.services.connect.model.MeetingFeaturesConfiguration extends Object implements Serializable
  - Serialized Fields
    - audio
```
AudioFeatures audio
```
      The configuration settings for the audio features available to a meeting.
- Class com.amazonaws.services.connect.model.MetricDataV2 extends Object implements Serializable
  - Serialized Fields
    - metric
```
MetricV2 metric
```
      The metric name, thresholds, and metric filters of the returned metric.
    - value
```
Double value
```
      The corresponding value of the metric returned in the response.
- Class com.amazonaws.services.connect.model.MetricFilterV2 extends Object implements Serializable
  - Serialized Fields
    - metricFilterKey
```
String metricFilterKey
```
      The key to use for filtering data.
      
      Valid metric filter keys: INITIATION_METHOD, DISCONNECT_REASON. These are the same values as the InitiationMethod and DisconnectReason in the contact record. For more information, see ContactTraceRecord in the Amazon Connect Administrator Guide.
    - metricFilterValues
```
List<E> metricFilterValues
```
      The values to use for filtering data.
      
      Valid metric filter values for INITIATION_METHOD: INBOUND | OUTBOUND | TRANSFER | QUEUE_TRANSFER | CALLBACK | API
      
      Valid metric filter values for DISCONNECT_REASON: CUSTOMER_DISCONNECT | AGENT_DISCONNECT | THIRD_PARTY_DISCONNECT | TELECOM_PROBLEM | BARGED | CONTACT_FLOW_DISCONNECT | OTHER | EXPIRED | API
    - negate
```
Boolean negate
```
      The flag to use to filter on requested metric filter values or to not filter on requested metric filter values. By default the negate is false, which indicates to filter on the requested metric filter.
- Class com.amazonaws.services.connect.model.MetricInterval extends Object implements Serializable
  - Serialized Fields
    - interval
```
String interval
```
      The interval period provided in the API request.
    - startTime
```
Date startTime
```
      The timestamp, in UNIX Epoch time format. Start time is based on the interval period selected.
    - endTime
```
Date endTime
```
      The timestamp, in UNIX Epoch time format. End time is based on the interval period selected. For example, If IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime in the API request differs by 1 day, then 48 results are returned in the response. Each result is aggregated by the 30 minutes period, with each StartTime and EndTime differing by 30 minutes.
- Class com.amazonaws.services.connect.model.MetricResultV2 extends Object implements Serializable
  - Serialized Fields
    - dimensions
```
Map<K,V> dimensions
```
      The dimension for the metrics.
    - metricInterval
```
MetricInterval metricInterval
```
      The interval period with the start and end time for the metrics.
    - collections
```
List<E> collections
```
      The set of metrics.
- Class com.amazonaws.services.connect.model.MetricV2 extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the metric.
      
      This parameter is required. The following Required = No is incorrect.
    - threshold
```
List<E> threshold
```
      Contains information about the threshold for service level metrics.
    - metricFilters
```
List<E> metricFilters
```
      Contains the filters to be used when returning data.
- Class com.amazonaws.services.connect.model.MonitorContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - userId
```
String userId
```
      The identifier of the user account.
    - allowedMonitorCapabilities
```
List<E> allowedMonitorCapabilities
```
      Specify which monitoring actions the user is allowed to take. For example, whether the user is allowed to escalate from silent monitoring to barge. AllowedMonitorCapabilities is required if barge is enabled.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.MonitorContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact.
    - contactArn
```
String contactArn
```
      The ARN of the contact.
- Class com.amazonaws.services.connect.model.NewSessionDetails extends Object implements Serializable
  - Serialized Fields
    - supportedMessagingContentTypes
```
List<E> supportedMessagingContentTypes
```
      The supported chat message content types. Supported types are text/plain, text/markdown, application/json, application/vnd.amazonaws.connect.message.interactive, and application/vnd.amazonaws.connect.message.interactive.response.
      
      Content types must always contain text/plain. You can then put any other supported type in the list. For example, all the following lists are valid because they contain text/plain: [text/plain, text/markdown, application/json], [text/markdown, text/plain], [text/plain, application/json, application/vnd.amazonaws.connect.message.interactive.response].
    - participantDetails
```
ParticipantDetails participantDetails
```
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
    - streamingConfiguration
```
ChatStreamingConfiguration streamingConfiguration
```
- Class com.amazonaws.services.connect.model.NotificationRecipientType extends Object implements Serializable
  - Serialized Fields
    - userTags
```
Map<K,V> userTags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }. Amazon Connect users with the specified tags will be notified.
    - userIds
```
List<E> userIds
```
      A list of user IDs.
- Class com.amazonaws.services.connect.model.NumberReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the number reference.
    - value
```
String value
```
      A valid number.
- Class com.amazonaws.services.connect.model.NumericQuestionPropertyValueAutomation extends Object implements Serializable
  - Serialized Fields
    - label
```
String label
```
      The property label of the automation.
- Class com.amazonaws.services.connect.model.OutboundCallerConfig extends Object implements Serializable
  - Serialized Fields
    - outboundCallerIdName
```
String outboundCallerIdName
```
      The caller ID name.
    - outboundCallerIdNumberId
```
String outboundCallerIdNumberId
```
      The caller ID number.
    - outboundFlowId
```
String outboundFlowId
```
      The outbound whisper flow to be used during an outbound call.
- Class com.amazonaws.services.connect.model.OutboundContactNotPermittedException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.OutputTypeNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ParticipantCapabilities extends Object implements Serializable
  - Serialized Fields
    - video
```
String video
```
      The configuration having the video sharing capabilities for participants over the call.
- Class com.amazonaws.services.connect.model.ParticipantDetails extends Object implements Serializable
  - Serialized Fields
    - displayName
```
String displayName
```
      Display name of the participant.
- Class com.amazonaws.services.connect.model.ParticipantDetailsToAdd extends Object implements Serializable
  - Serialized Fields
    - participantRole
```
String participantRole
```
      The role of the participant being added.
    - displayName
```
String displayName
```
      The display name of the participant.
- Class com.amazonaws.services.connect.model.ParticipantTimerConfiguration extends Object implements Serializable
  - Serialized Fields
    - participantRole
```
String participantRole
```
      The role of the participant in the chat conversation.
    - timerType
```
String timerType
```
      The type of timer. IDLE indicates the timer applies for considering a human chat participant as idle. DISCONNECT_NONCUSTOMER indicates the timer applies to automatically disconnecting a chat participant due to idleness.
    - timerValue
```
ParticipantTimerValue timerValue
```
      The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set.
- Class com.amazonaws.services.connect.model.ParticipantTimerValue extends Object implements Serializable
  - Serialized Fields
    - participantTimerAction
```
String participantTimerAction
```
      The timer action. Currently only one value is allowed: Unset. It deletes a timer.
    - participantTimerDurationInMinutes
```
Integer participantTimerDurationInMinutes
```
      The duration of a timer, in minutes.
- Class com.amazonaws.services.connect.model.ParticipantTokenCredentials extends Object implements Serializable
  - Serialized Fields
    - participantToken
```
String participantToken
```
      The token used by the chat participant to call CreateParticipantConnection. The participant token is valid for the lifetime of a chat participant.
    - expiry
```
String expiry
```
      The expiration of the token. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.
- Class com.amazonaws.services.connect.model.PauseContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.PauseContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.PersistentChat extends Object implements Serializable
  - Serialized Fields
    - rehydrationType
```
String rehydrationType
```
      The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.
      
      ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.
      
      FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.
      
      The actual contactId used for rehydration is provided in the response of this API.
    - sourceContactId
```
String sourceContactId
```
      The contactId from which a persistent chat session must be started.
- Class com.amazonaws.services.connect.model.PhoneNumberQuickConnectConfig extends Object implements Serializable
  - Serialized Fields
    - phoneNumber
```
String phoneNumber
```
      The phone number in E.164 format.
- Class com.amazonaws.services.connect.model.PhoneNumberStatus extends Object implements Serializable
  - Serialized Fields
    - status
```
String status
```
      The status.
    - message
```
String message
```
      The status message.
- Class com.amazonaws.services.connect.model.PhoneNumberSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the phone number.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the phone number.
    - phoneNumber
```
String phoneNumber
```
      The phone number.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
- Class com.amazonaws.services.connect.model.PredefinedAttribute extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the predefined attribute.
    - values
```
PredefinedAttributeValues values
```
      The values of the predefined attribute.
    - lastModifiedTime
```
Date lastModifiedTime
```
      Last modified time.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      Last modified region.
- Class com.amazonaws.services.connect.model.PredefinedAttributeSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
- Class com.amazonaws.services.connect.model.PredefinedAttributeSummary extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the predefined attribute.
    - lastModifiedTime
```
Date lastModifiedTime
```
      Last modified time.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      Last modified region.
- Class com.amazonaws.services.connect.model.PredefinedAttributeValues extends Object implements Serializable
  - Serialized Fields
    - stringList
```
List<E> stringList
```
      Predefined attribute values of type string list.
- Class com.amazonaws.services.connect.model.ProblemDetail extends Object implements Serializable
  - Serialized Fields
    - message
```
String message
```
      The problem detail's message.
- Class com.amazonaws.services.connect.model.Prompt extends Object implements Serializable
  - Serialized Fields
    - promptARN
```
String promptARN
```
      The Amazon Resource Name (ARN) of the prompt.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
    - name
```
String name
```
      The name of the prompt.
    - description
```
String description
```
      The description of the prompt.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.PromptSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are name, description, and resourceID.
- Class com.amazonaws.services.connect.model.PromptSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.PromptSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the prompt.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the prompt.
    - name
```
String name
```
      The name of the prompt.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.PropertyValidationException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
  - Serialized Fields
    - propertyList
```
List<E> propertyList
```
- Class com.amazonaws.services.connect.model.PropertyValidationExceptionProperty extends Object implements Serializable
  - Serialized Fields
    - propertyPath
```
String propertyPath
```
      The full property path.
    - reason
```
String reason
```
      Why the property is not valid.
    - message
```
String message
```
      A message describing why the property is not valid.
- Class com.amazonaws.services.connect.model.PutUserStatusRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - agentStatusId
```
String agentStatusId
```
      The identifier of the agent status.
- Class com.amazonaws.services.connect.model.PutUserStatusResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.QualityMetrics extends Object implements Serializable
  - Serialized Fields
    - agent
```
AgentQualityMetrics agent
```
      Information about the quality of Agent media connection.
    - customer
```
CustomerQualityMetrics customer
```
      Information about the quality of Customer media connection.
- Class com.amazonaws.services.connect.model.Queue extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the queue.
    - queueArn
```
String queueArn
```
      The Amazon Resource Name (ARN) for the queue.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - description
```
String description
```
      The description of the queue.
    - outboundCallerConfig
```
OutboundCallerConfig outboundCallerConfig
```
      The outbound caller ID name, number, and outbound whisper flow.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
    - maxContacts
```
Integer maxContacts
```
      The maximum number of contacts that can be in the queue before it is considered full.
    - status
```
String status
```
      The status of the queue.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.QueueInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The unique identifier for the queue.
    - enqueueTimestamp
```
Date enqueueTimestamp
```
      The timestamp when the contact was added to the queue.
- Class com.amazonaws.services.connect.model.QueueQuickConnectConfig extends Object implements Serializable
  - Serialized Fields
    - queueId
```
String queueId
```
      The identifier for the queue.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.QueueReference extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the queue.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the queue.
- Class com.amazonaws.services.connect.model.QueueSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are name, description, and resourceID.
    - queueTypeCondition
```
String queueTypeCondition
```
      The type of queue.
- Class com.amazonaws.services.connect.model.QueueSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.QueueSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the queue.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the queue.
    - name
```
String name
```
      The name of the queue.
    - queueType
```
String queueType
```
      The type of queue.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.QuickConnect extends Object implements Serializable
  - Serialized Fields
    - quickConnectARN
```
String quickConnectARN
```
      The Amazon Resource Name (ARN) of the quick connect.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
    - name
```
String name
```
      The name of the quick connect.
    - description
```
String description
```
      The description.
    - quickConnectConfig
```
QuickConnectConfig quickConnectConfig
```
      Contains information about the quick connect.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.QuickConnectConfig extends Object implements Serializable
  - Serialized Fields
    - quickConnectType
```
String quickConnectType
```
      The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).
    - userConfig
```
UserQuickConnectConfig userConfig
```
      The user configuration. This is required only if QuickConnectType is USER.
    - queueConfig
```
QueueQuickConnectConfig queueConfig
```
      The queue configuration. This is required only if QuickConnectType is QUEUE.
    - phoneConfig
```
PhoneNumberQuickConnectConfig phoneConfig
```
      The phone configuration. This is required only if QuickConnectType is PHONE_NUMBER.
- Class com.amazonaws.services.connect.model.QuickConnectSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are name, description, and resourceID.
- Class com.amazonaws.services.connect.model.QuickConnectSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.QuickConnectSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier for the quick connect.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the quick connect.
    - name
```
String name
```
      The name of the quick connect.
    - quickConnectType
```
String quickConnectType
```
      The type of quick connect. In the Amazon Connect admin website, when you create a quick connect, you are prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.ReadOnlyFieldInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
TaskTemplateFieldIdentifier id
```
      Identifier of the read-only field.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisAttachment extends Object implements Serializable
  - Serialized Fields
    - attachmentName
```
String attachmentName
```
      A case-sensitive name of the attachment being uploaded. Can be redacted.
    - contentType
```
String contentType
```
      Describes the MIME file type of the attachment. For a list of supported file types, see Feature specifications in the Amazon Connect Administrator Guide.
    - attachmentId
```
String attachmentId
```
      A unique identifier for the attachment.
    - status
```
String status
```
      Status of the attachment.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisCategoryDetails extends Object implements Serializable
  - Serialized Fields
    - pointsOfInterest
```
List<E> pointsOfInterest
```
      List of PointOfInterest - objects describing a single match of a rule.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisCharacterInterval extends Object implements Serializable
  - Serialized Fields
    - beginOffsetChar
```
Integer beginOffsetChar
```
      The beginning of the character interval.
    - endOffsetChar
```
Integer endOffsetChar
```
      The end of the character interval.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisIssueDetected extends Object implements Serializable
  - Serialized Fields
    - transcriptItems
```
List<E> transcriptItems
```
      List of the transcript items (segments) that are associated with a given issue.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisPointOfInterest extends Object implements Serializable
  - Serialized Fields
    - transcriptItems
```
List<E> transcriptItems
```
      List of the transcript items (segments) that are associated with a given point of interest.
- Class com.amazonaws.services.connect.model.RealtimeContactAnalysisSegment extends Object implements Serializable
  - Serialized Fields
    - transcript
```
RealTimeContactAnalysisSegmentTranscript transcript
```
    - categories
```
RealTimeContactAnalysisSegmentCategories categories
```
    - issues
```
RealTimeContactAnalysisSegmentIssues issues
```
    - event
```
RealTimeContactAnalysisSegmentEvent event
```
    - attachments
```
RealTimeContactAnalysisSegmentAttachments attachments
```
      The analyzed attachments.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisSegmentAttachments extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the segment.
    - participantId
```
String participantId
```
      The identifier of the participant.
    - participantRole
```
String participantRole
```
      The role of the participant. For example, is it a customer, agent, or system.
    - displayName
```
String displayName
```
      The display name of the participant. Can be redacted.
    - attachments
```
List<E> attachments
```
      List of objects describing an individual attachment.
    - time
```
RealTimeContactAnalysisTimeData time
```
      Field describing the time of the event. It can have different representations of time.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisSegmentCategories extends Object implements Serializable
  - Serialized Fields
    - matchedDetails
```
Map<K,V> matchedDetails
```
      Map between the name of the matched rule and RealTimeContactAnalysisCategoryDetails.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisSegmentEvent extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the contact event.
    - participantId
```
String participantId
```
      The identifier of the participant.
    - participantRole
```
String participantRole
```
      The role of the participant. For example, is it a customer, agent, or system.
    - displayName
```
String displayName
```
      The display name of the participant. Can be redacted.
    - eventType
```
String eventType
```
      Type of the event. For example, application/vnd.amazonaws.connect.event.participant.left.
    - time
```
RealTimeContactAnalysisTimeData time
```
      Field describing the time of the event. It can have different representations of time.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisSegmentIssues extends Object implements Serializable
  - Serialized Fields
    - issuesDetected
```
List<E> issuesDetected
```
      List of the issues detected.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisSegmentTranscript extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the transcript.
    - participantId
```
String participantId
```
      The identifier of the participant.
    - participantRole
```
String participantRole
```
      The role of the participant. For example, is it a customer, agent, or system.
    - displayName
```
String displayName
```
      The display name of the participant.
    - content
```
String content
```
      The content of the transcript. Can be redacted.
    - contentType
```
String contentType
```
      The type of content of the item. For example, text/plain.
    - time
```
RealTimeContactAnalysisTimeData time
```
      Field describing the time of the event. It can have different representations of time.
    - redaction
```
RealTimeContactAnalysisTranscriptItemRedaction redaction
```
      Object describing redaction that was applied to the transcript. If transcript has the field it means part of the transcript was redacted.
    - sentiment
```
String sentiment
```
      The sentiment detected for this piece of transcript.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisTimeData extends Object implements Serializable
  - Serialized Fields
    - absoluteTime
```
Date absoluteTime
```
      Time represented in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisTranscriptItemRedaction extends Object implements Serializable
  - Serialized Fields
    - characterOffsets
```
List<E> characterOffsets
```
      List of character intervals each describing a part of the text that was redacted. For OutputType.Raw , part of the original text that contains data that can be redacted. For OutputType.Redacted, part of the string with redaction tag.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisTranscriptItemWithCharacterOffsets extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      Transcript identifier. Matches the identifier from one of the TranscriptSegments.
    - characterOffsets
```
RealTimeContactAnalysisCharacterInterval characterOffsets
```
      List of character intervals within transcript content/text.
- Class com.amazonaws.services.connect.model.RealTimeContactAnalysisTranscriptItemWithContent extends Object implements Serializable
  - Serialized Fields
    - content
```
String content
```
      Part of the transcript content that contains identified issue. Can be redacted
    - id
```
String id
```
      Transcript identifier. Matches the identifier from one of the TranscriptSegments.
    - characterOffsets
```
RealTimeContactAnalysisCharacterInterval characterOffsets
```
- Class com.amazonaws.services.connect.model.Reference extends Object implements Serializable
  - Serialized Fields
    - value
```
String value
```
      A valid value for the reference. For example, for a URL reference, a formatted URL that is displayed to an agent in the Contact Control Panel (CCP).
    - type
```
String type
```
      The type of the reference. DATE must be of type Epoch timestamp.
- Class com.amazonaws.services.connect.model.ReferenceSummary extends Object implements Serializable
  - Serialized Fields
    - url
```
UrlReference url
```
      Information about the reference when the referenceType is URL. Otherwise, null.
    - attachment
```
AttachmentReference attachment
```
      Information about the reference when the referenceType is ATTACHMENT. Otherwise, null.
    - string
```
StringReference string
```
      Information about a reference when the referenceType is STRING. Otherwise, null.
    - number
```
NumberReference number
```
      Information about a reference when the referenceType is NUMBER. Otherwise, null.
    - date
```
DateReference date
```
      Information about a reference when the referenceType is DATE. Otherwise, null.
    - email
```
EmailReference email
```
      Information about a reference when the referenceType is EMAIL. Otherwise, null.
- Class com.amazonaws.services.connect.model.ReleasePhoneNumberRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.ReleasePhoneNumberResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.ReplicateInstanceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You can provide the InstanceId, or the entire ARN.
    - replicaRegion
```
String replicaRegion
```
      The Amazon Web Services Region where to replicate the Amazon Connect instance.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - replicaAlias
```
String replicaAlias
```
      The alias for the replicated instance. The ReplicaAlias must be unique.
- Class com.amazonaws.services.connect.model.ReplicateInstanceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the replicated instance. You can find the instanceId in the ARN of the instance. The replicated instance has the same identifier as the instance it was replicated from.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the replicated instance.
- Class com.amazonaws.services.connect.model.RequiredFieldInfo extends Object implements Serializable
  - Serialized Fields
    - id
```
TaskTemplateFieldIdentifier id
```
      The unique identifier for the field.
- Class com.amazonaws.services.connect.model.ResourceConflictException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ResourceInUseException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
  - Serialized Fields
    - resourceType
```
String resourceType
```
      The type of resource.
    - resourceId
```
String resourceId
```
      The identifier for the resource.
- Class com.amazonaws.services.connect.model.ResourceNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ResourceNotReadyException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.ResourceTagsSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - tagSearchCondition
```
TagSearchCondition tagSearchCondition
```
      The search criteria to be used to return tags.
- Class com.amazonaws.services.connect.model.ResumeContactRecordingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
- Class com.amazonaws.services.connect.model.ResumeContactRecordingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.ResumeContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.ResumeContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.RoutingCriteria extends Object implements Serializable
  - Serialized Fields
    - steps
```
List<E> steps
```
      List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.
    - activationTimestamp
```
Date activationTimestamp
```
      The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.
    - index
```
Integer index
```
      Information about the index of the routing criteria.
- Class com.amazonaws.services.connect.model.RoutingProfile extends Object implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the routing profile.
    - routingProfileArn
```
String routingProfileArn
```
      The Amazon Resource Name (ARN) of the routing profile.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - description
```
String description
```
      The description of the routing profile.
    - mediaConcurrencies
```
List<E> mediaConcurrencies
```
      The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
    - defaultOutboundQueueId
```
String defaultOutboundQueueId
```
      The identifier of the default outbound queue for this routing profile.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - numberOfAssociatedQueues
```
Long numberOfAssociatedQueues
```
      The number of associated queues in routing profile.
    - numberOfAssociatedUsers
```
Long numberOfAssociatedUsers
```
      The number of associated users in routing profile.
    - agentAvailabilityTimer
```
String agentAvailabilityTimer
```
      Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
    - isDefault
```
Boolean isDefault
```
      Whether this a default routing profile.
    - associatedQueueIds
```
List<E> associatedQueueIds
```
      The IDs of the associated queue.
- Class com.amazonaws.services.connect.model.RoutingProfileQueueConfig extends Object implements Serializable
  - Serialized Fields
    - queueReference
```
RoutingProfileQueueReference queueReference
```
      Contains information about a queue resource.
    - priority
```
Integer priority
```
      The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
    - delay
```
Integer delay
```
      The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
- Class com.amazonaws.services.connect.model.RoutingProfileQueueConfigSummary extends Object implements Serializable
  - Serialized Fields
    - queueId
```
String queueId
```
      The identifier for the queue.
    - queueArn
```
String queueArn
```
      The Amazon Resource Name (ARN) of the queue.
    - queueName
```
String queueName
```
      The name of the queue.
    - priority
```
Integer priority
```
      The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
    - delay
```
Integer delay
```
      The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
    - channel
```
String channel
```
      The channels this queue supports.
- Class com.amazonaws.services.connect.model.RoutingProfileQueueReference extends Object implements Serializable
  - Serialized Fields
    - queueId
```
String queueId
```
      The identifier for the queue.
    - channel
```
String channel
```
      The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
- Class com.amazonaws.services.connect.model.RoutingProfileReference extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the routing profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the routing profile.
- Class com.amazonaws.services.connect.model.RoutingProfileSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are associatedQueueIds, name, description, and resourceID.
- Class com.amazonaws.services.connect.model.RoutingProfileSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.RoutingProfileSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the routing profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the routing profile.
    - name
```
String name
```
      The name of the routing profile.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.Rule extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the rule.
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
    - ruleArn
```
String ruleArn
```
      The Amazon Resource Name (ARN) of the rule.
    - triggerEventSource
```
RuleTriggerEventSource triggerEventSource
```
      The event source to trigger the rule.
    - function
```
String function
```
      The conditions of the rule.
    - actions
```
List<E> actions
```
      A list of actions to be run when the rule is triggered.
    - publishStatus
```
String publishStatus
```
      The publish status of the rule.
    - createdTime
```
Date createdTime
```
      The timestamp for when the rule was created.
    - lastUpdatedTime
```
Date lastUpdatedTime
```
      The timestamp for the when the rule was last updated.
    - lastUpdatedBy
```
String lastUpdatedBy
```
      The Amazon Resource Name (ARN) of the user who last updated the rule.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.RuleAction extends Object implements Serializable
  - Serialized Fields
    - actionType
```
String actionType
```
      The type of action that creates a rule.
    - taskAction
```
TaskActionDefinition taskAction
```
      Information about the task action. This field is required if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate
    - eventBridgeAction
```
EventBridgeActionDefinition eventBridgeAction
```
      Information about the EventBridge action.
      
      Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnContactEvaluationSubmit | OnMetricDataUpdate
    - assignContactCategoryAction
```
AssignContactCategoryActionDefinition assignContactCategoryAction
```
      Information about the contact category action.
      
      Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate
    - sendNotificationAction
```
SendNotificationActionDefinition sendNotificationAction
```
      Information about the send notification action.
      
      Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable | OnContactEvaluationSubmit | OnMetricDataUpdate
    - createCaseAction
```
CreateCaseActionDefinition createCaseAction
```
      Information about the create case action.
      
      Supported only for TriggerEventSource values: OnPostCallAnalysisAvailable | OnPostChatAnalysisAvailable.
    - updateCaseAction
```
UpdateCaseActionDefinition updateCaseAction
```
      Information about the update case action.
      
      Supported only for TriggerEventSource values: OnCaseCreate | OnCaseUpdate.
    - endAssociatedTasksAction
```
EndAssociatedTasksActionDefinition endAssociatedTasksAction
```
      Information about the end associated tasks action.
      
      Supported only for TriggerEventSource values: OnCaseUpdate.
    - submitAutoEvaluationAction
```
SubmitAutoEvaluationActionDefinition submitAutoEvaluationAction
```
      Information about the submit automated evaluation action.
- Class com.amazonaws.services.connect.model.RuleSummary extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the rule.
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
    - ruleArn
```
String ruleArn
```
      The Amazon Resource Name (ARN) of the rule.
    - eventSourceName
```
String eventSourceName
```
      The name of the event source.
    - publishStatus
```
String publishStatus
```
      The publish status of the rule.
    - actionSummaries
```
List<E> actionSummaries
```
      A list of ActionTypes associated with a rule.
    - createdTime
```
Date createdTime
```
      The timestamp for when the rule was created.
    - lastUpdatedTime
```
Date lastUpdatedTime
```
      The timestamp for when the rule was last updated.
- Class com.amazonaws.services.connect.model.RuleTriggerEventSource extends Object implements Serializable
  - Serialized Fields
    - eventSourceName
```
String eventSourceName
```
      The name of the event source.
    - integrationAssociationId
```
String integrationAssociationId
```
      The identifier for the integration association.
- Class com.amazonaws.services.connect.model.S3Config extends Object implements Serializable
  - Serialized Fields
    - bucketName
```
String bucketName
```
      The S3 bucket name.
    - bucketPrefix
```
String bucketPrefix
```
      The S3 bucket prefix.
    - encryptionConfig
```
EncryptionConfig encryptionConfig
```
      The Amazon S3 encryption configuration.
- Class com.amazonaws.services.connect.model.SearchableContactAttributes extends Object implements Serializable
  - Serialized Fields
    - criteria
```
List<E> criteria
```
      The list of criteria based on user-defined contact attributes that are configured for contact search.
    - matchType
```
String matchType
```
      The match type combining search criteria using multiple searchable contact attributes.
- Class com.amazonaws.services.connect.model.SearchableContactAttributesCriteria extends Object implements Serializable
  - Serialized Fields
    - key
```
String key
```
      The key containing a searchable user-defined contact attribute.
    - values
```
List<E> values
```
      The list of values to search for within a user-defined contact attribute.
- Class com.amazonaws.services.connect.model.SearchAvailablePhoneNumbersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn.
    - phoneNumberCountryCode
```
String phoneNumberCountryCode
```
      The ISO country code.
    - phoneNumberType
```
String phoneNumberType
```
      The type of phone number.
    - phoneNumberPrefix
```
String phoneNumberPrefix
```
      The prefix of the phone number. If provided, it must contain + as part of the country code.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connect.model.SearchAvailablePhoneNumbersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - availableNumbersList
```
List<E> availableNumbersList
```
      A list of available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group.
- Class com.amazonaws.services.connect.model.SearchContactFlowModulesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
ContactFlowModuleSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
ContactFlowModuleSearchCriteria searchCriteria
```
      The search criteria to be used to return contact flow modules.
      
      The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in invalid results.
- Class com.amazonaws.services.connect.model.SearchContactFlowModulesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlowModules
```
List<E> contactFlowModules
```
      The search criteria to be used to return contact flow modules.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of contact flows which matched your search query.
- Class com.amazonaws.services.connect.model.SearchContactFlowsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
ContactFlowSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
ContactFlowSearchCriteria searchCriteria
```
      The search criteria to be used to return flows.
      
      The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will result in invalid results.
- Class com.amazonaws.services.connect.model.SearchContactFlowsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactFlows
```
List<E> contactFlows
```
      Information about the contact flows.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of contact flows which matched your search query.
- Class com.amazonaws.services.connect.model.SearchContactsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - timeRange
```
SearchContactsTimeRange timeRange
```
      Time range that you want to search results.
    - searchCriteria
```
SearchCriteria searchCriteria
```
      The search criteria to be used to return contacts.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - sort
```
Sort sort
```
      Specifies a field to sort by and a sort order.
- Class com.amazonaws.services.connect.model.SearchContactsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contacts
```
List<E> contacts
```
      Information about the contacts.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - totalCount
```
Long totalCount
```
      The total number of contacts which matched your search query.
- Class com.amazonaws.services.connect.model.SearchContactsTimeRange extends Object implements Serializable
  - Serialized Fields
    - type
```
String type
```
      The type of timestamp to search.
    - startTime
```
Date startTime
```
      The start time of the time range.
    - endTime
```
Date endTime
```
      The end time of the time range.
- Class com.amazonaws.services.connect.model.SearchCriteria extends Object implements Serializable
  - Serialized Fields
    - agentIds
```
List<E> agentIds
```
      The identifiers of agents who handled the contacts.
    - agentHierarchyGroups
```
AgentHierarchyGroups agentHierarchyGroups
```
      The agent hierarchy groups of the agent at the time of handling the contact.
    - channels
```
List<E> channels
```
      The list of channels associated with contacts.
    - contactAnalysis
```
ContactAnalysis contactAnalysis
```
      Search criteria based on analysis outputs from Amazon Connect Contact Lens.
    - initiationMethods
```
List<E> initiationMethods
```
      The list of initiation methods associated with contacts.
    - queueIds
```
List<E> queueIds
```
      The list of queue IDs associated with contacts.
    - searchableContactAttributes
```
SearchableContactAttributes searchableContactAttributes
```
      The search criteria based on user-defined contact attributes that have been configured for contact search. For more information, see Search by customer contact attributes in the Amazon Connect Administrator Guide.
      
      To use SearchableContactAttributes in a search request, the GetContactAttributes action is required to perform an API request. For more information, see https://docs.aws.amazon.com/service-authorization/latest/reference/list_amazonconnect.html#amazonconnect-actions -as-permissionsActions defined by Amazon Connect.
- Class com.amazonaws.services.connect.model.SearchHoursOfOperationsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
HoursOfOperationSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
HoursOfOperationSearchCriteria searchCriteria
```
      The search criteria to be used to return hours of operations.
- Class com.amazonaws.services.connect.model.SearchHoursOfOperationsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - hoursOfOperations
```
List<E> hoursOfOperations
```
      Information about the hours of operations.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of hours of operations which matched your search query.
- Class com.amazonaws.services.connect.model.SearchPredefinedAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchCriteria
```
PredefinedAttributeSearchCriteria searchCriteria
```
      The search criteria to be used to return predefined attributes.
- Class com.amazonaws.services.connect.model.SearchPredefinedAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - predefinedAttributes
```
List<E> predefinedAttributes
```
      Predefined attributes matched by the search criteria.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The approximate number of predefined attributes which matched your search query.
- Class com.amazonaws.services.connect.model.SearchPromptsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
PromptSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
PromptSearchCriteria searchCriteria
```
      The search criteria to be used to return prompts.
- Class com.amazonaws.services.connect.model.SearchPromptsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - prompts
```
List<E> prompts
```
      Information about the prompts.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of quick connects which matched your search query.
- Class com.amazonaws.services.connect.model.SearchQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
QueueSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
QueueSearchCriteria searchCriteria
```
      The search criteria to be used to return queues.
      
      The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.
- Class com.amazonaws.services.connect.model.SearchQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - queues
```
List<E> queues
```
      Information about the queues.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of queues which matched your search query.
- Class com.amazonaws.services.connect.model.SearchQuickConnectsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
QuickConnectSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
QuickConnectSearchCriteria searchCriteria
```
      The search criteria to be used to return quick connects.
- Class com.amazonaws.services.connect.model.SearchQuickConnectsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - quickConnects
```
List<E> quickConnects
```
      Information about the quick connects.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of quick connects which matched your search query.
- Class com.amazonaws.services.connect.model.SearchResourceTagsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the Amazon Resource Name (ARN) of the instance.
    - resourceTypes
```
List<E> resourceTypes
```
      The list of resource types to be used to search tags from. If not provided or if any empty list is provided, this API will search from all supported resource types.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchCriteria
```
ResourceTagsSearchCriteria searchCriteria
```
      The search criteria to be used to return tags.
- Class com.amazonaws.services.connect.model.SearchResourceTagsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - tags
```
List<E> tags
```
      A list of tags used in the Amazon Connect instance.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.SearchRoutingProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
RoutingProfileSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
RoutingProfileSearchCriteria searchCriteria
```
      The search criteria to be used to return routing profiles.
      
      The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.
- Class com.amazonaws.services.connect.model.SearchRoutingProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - routingProfiles
```
List<E> routingProfiles
```
      Information about the routing profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of routing profiles which matched your search query.
- Class com.amazonaws.services.connect.model.SearchSecurityProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchCriteria
```
SecurityProfileSearchCriteria searchCriteria
```
      The search criteria to be used to return security profiles.
      
      The name field support "contains" queries with a minimum of 2 characters and maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.
      
      The currently supported value for FieldName: name
    - searchFilter
```
SecurityProfilesSearchFilter searchFilter
```
      Filters to be applied to search results.
- Class com.amazonaws.services.connect.model.SearchSecurityProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - securityProfiles
```
List<E> securityProfiles
```
      Information about the security profiles.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of security profiles which matched your search query.
- Class com.amazonaws.services.connect.model.SearchUsersRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
      
      InstanceID is a required field. The "Required: No" below is incorrect.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - searchFilter
```
UserSearchFilter searchFilter
```
      Filters to be applied to search results.
    - searchCriteria
```
UserSearchCriteria searchCriteria
```
- Class com.amazonaws.services.connect.model.SearchUsersResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - users
```
List<E> users
```
      Information about the users.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
    - approximateTotalCount
```
Long approximateTotalCount
```
      The total number of users who matched your search query.
- Class com.amazonaws.services.connect.model.SearchVocabulariesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
    - state
```
String state
```
      The current state of the custom vocabulary.
    - nameStartsWith
```
String nameStartsWith
```
      The starting pattern of the name of the vocabulary.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
- Class com.amazonaws.services.connect.model.SearchVocabulariesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - vocabularySummaryList
```
List<E> vocabularySummaryList
```
      The list of the available custom vocabularies.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results.
- Class com.amazonaws.services.connect.model.SecurityKey extends Object implements Serializable
  - Serialized Fields
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
    - key
```
String key
```
      The key of the security key.
    - creationTime
```
Date creationTime
```
      When the security key was created.
- Class com.amazonaws.services.connect.model.SecurityProfile extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier for the security profile.
    - organizationResourceId
```
String organizationResourceId
```
      The organization resource identifier for the security profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the secruity profile.
    - securityProfileName
```
String securityProfileName
```
      The name for the security profile.
    - description
```
String description
```
      The description of the security profile.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - allowedAccessControlTags
```
Map<K,V> allowedAccessControlTags
```
      The list of tags that a security profile uses to restrict access to resources in Amazon Connect.
    - tagRestrictedResources
```
List<E> tagRestrictedResources
```
      The list of resources that a security profile applies tag restrictions to in Amazon Connect.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
    - hierarchyRestrictedResources
```
List<E> hierarchyRestrictedResources
```
      The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following are acceptable ResourceNames: User.
    - allowedAccessControlHierarchyGroupId
```
String allowedAccessControlHierarchyGroupId
```
      The identifier of the hierarchy group that a security profile uses to restrict access to resources in Amazon Connect.
- Class com.amazonaws.services.connect.model.SecurityProfileSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
- Class com.amazonaws.services.connect.model.SecurityProfileSearchSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the security profile.
    - organizationResourceId
```
String organizationResourceId
```
      The organization resource identifier.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the security profile.
    - securityProfileName
```
String securityProfileName
```
      The name of the security profile.
    - description
```
String description
```
      The description of the security profile.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.SecurityProfilesSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
- Class com.amazonaws.services.connect.model.SecurityProfileSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the security profile.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the security profile.
    - name
```
String name
```
      The name of the security profile.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.SegmentAttributeValue extends Object implements Serializable
  - Serialized Fields
    - valueString
```
String valueString
```
      The value of a segment attribute.
- Class com.amazonaws.services.connect.model.SendChatIntegrationEventRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - sourceId
```
String sourceId
```
      External identifier of chat customer participant, used in part to uniquely identify a chat. For SMS, this is the E164 phone number of the chat customer participant.
    - destinationId
```
String destinationId
```
      Chat system identifier, used in part to uniquely identify chat. This is associated with the Amazon Connect instance and flow to be used to start chats. For SMS, this is the phone number destination of inbound SMS messages represented by an Amazon Pinpoint phone number ARN.
    - subtype
```
String subtype
```
      Classification of a channel. This is used in part to uniquely identify chat.
      
      Valid value: ["connect:sms"]
    - event
```
ChatEvent event
```
      Chat integration event payload
    - newSessionDetails
```
NewSessionDetails newSessionDetails
```
      Contact properties to apply when starting a new chat. If the integration event is handled with an existing chat, this is ignored.
- Class com.amazonaws.services.connect.model.SendChatIntegrationEventResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - initialContactId
```
String initialContactId
```
      Identifier of chat contact used to handle integration event. This may be null if the integration event is not valid without an already existing chat contact.
    - newChatCreated
```
Boolean newChatCreated
```
      Whether handling the integration event resulted in creating a new chat or acting on existing chat.
- Class com.amazonaws.services.connect.model.SendNotificationActionDefinition extends Object implements Serializable
  - Serialized Fields
    - deliveryMethod
```
String deliveryMethod
```
      Notification delivery method.
    - subject
```
String subject
```
      The subject of the email if the delivery method is EMAIL. Supports variable injection. For more information, see JSONPath reference in the Amazon Connect Administrators Guide.
    - content
```
String content
```
      Notification content. Supports variable injection. For more information, see JSONPath reference in the Amazon Connect Administrators Guide.
    - contentType
```
String contentType
```
      Content type format.
    - recipient
```
NotificationRecipientType recipient
```
      Notification recipient.
- Class com.amazonaws.services.connect.model.ServiceQuotaExceededException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.SignInConfig extends Object implements Serializable
  - Serialized Fields
    - distributions
```
List<E> distributions
```
      Information about traffic distributions.
- Class com.amazonaws.services.connect.model.SignInDistribution extends Object implements Serializable
  - Serialized Fields
    - region
```
String region
```
      The Amazon Web Services Region of the sign in distribution.
    - enabled
```
Boolean enabled
```
      Whether sign in distribution is enabled.
- Class com.amazonaws.services.connect.model.SingleSelectQuestionRuleCategoryAutomation extends Object implements Serializable
  - Serialized Fields
    - category
```
String category
```
      The category name, as defined in Rules.
    - condition
```
String condition
```
      The condition to apply for the automation option. If the condition is PRESENT, then the option is applied when the contact data includes the category. Similarly, if the condition is NOT_PRESENT, then the option is applied when the contact data does not include the category.
    - optionRefId
```
String optionRefId
```
      The identifier of the answer option.
- Class com.amazonaws.services.connect.model.Sort extends Object implements Serializable
  - Serialized Fields
    - fieldName
```
String fieldName
```
      The name of the field on which to sort.
    - order
```
String order
```
      An ascending or descending sort.
- Class com.amazonaws.services.connect.model.StartAttachedFileUploadRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - instanceId
```
String instanceId
```
      The unique identifier of the Connect instance.
    - fileName
```
String fileName
```
      A case-sensitive name of the attached file being uploaded.
    - fileSizeInBytes
```
Long fileSizeInBytes
```
      The size of the attached file in bytes.
    - urlExpiryInSeconds
```
Integer urlExpiryInSeconds
```
      Optional override for the expiry of the pre-signed S3 URL in seconds. The default value is 300.
    - fileUseCaseType
```
String fileUseCaseType
```
      The use case for the file.
    - associatedResourceArn
```
String associatedResourceArn
```
      The resource to which the attached file is (being) uploaded to. Cases are the only current supported resource.
      
      This value must be a valid ARN.
    - createdBy
```
CreatedByInfo createdBy
```
      Represents the identity that created the file.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.StartAttachedFileUploadResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - fileArn
```
String fileArn
```
      The unique identifier of the attached file resource (ARN).
    - fileId
```
String fileId
```
      The unique identifier of the attached file resource.
    - creationTime
```
String creationTime
```
      The time of Creation of the file resource as an ISO timestamp. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2024-05-03T02:41:28.172Z.
    - fileStatus
```
String fileStatus
```
      The current status of the attached file.
    - createdBy
```
CreatedByInfo createdBy
```
      Represents the identity that created the file.
    - uploadUrlMetadata
```
UploadUrlMetadata uploadUrlMetadata
```
      Information to be used while uploading the attached file.
- Class com.amazonaws.services.connect.model.StartChatContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow for initiating the chat. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:
      
      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
    - participantDetails
```
ParticipantDetails participantDetails
```
      Information identifying the participant.
    - initialMessage
```
ChatMessage initialMessage
```
      The initial message to be sent to the newly created chat. If you have a Lex bot in your flow, the initial message is not delivered to the Lex bot.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - chatDurationInMinutes
```
Integer chatDurationInMinutes
```
      The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).
    - supportedMessagingContentTypes
```
List<E> supportedMessagingContentTypes
```
      The supported chat message content types. Supported types are text/plain, text/markdown, application/json, application/vnd.amazonaws.connect.message.interactive, and application/vnd.amazonaws.connect.message.interactive.response.
      
      Content types must always contain text/plain. You can then put any other supported type in the list. For example, all the following lists are valid because they contain text/plain: [text/plain, text/markdown, application/json], [text/markdown, text/plain], [text/plain, application/json, application/vnd.amazonaws.connect.message.interactive.response].
      
      The type application/vnd.amazonaws.connect.message.interactive is required to use the Show view flow block.
    - persistentChat
```
PersistentChat persistentChat
```
      Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how to configure for them, see Enable persistent chat.
    - relatedContactId
```
String relatedContactId
```
      The unique identifier for an Amazon Connect contact. This identifier is related to the chat starting.
      
      You cannot provide data for both RelatedContactId and PersistentChat.
    - segmentAttributes
```
Map<K,V> segmentAttributes
```
      A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.
      
      Attribute keys can include only alphanumeric, -, and _.
      
      This field can be used to show channel subtype, such as connect:Guide.
      
      The types application/vnd.amazonaws.connect.message.interactive and application/vnd.amazonaws.connect.message.interactive.response must be present in the SupportedMessagingContentTypes field of this API in order to set SegmentAttributes as { "connect:Subtype": {"valueString" : "connect:Guide" }}.
- Class com.amazonaws.services.connect.model.StartChatContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of this contact within the Amazon Connect instance.
    - participantId
```
String participantId
```
      The identifier for a chat participant. The participantId for a chat participant is the same throughout the chat lifecycle.
    - participantToken
```
String participantToken
```
      The token used by the chat participant to call CreateParticipantConnection. The participant token is valid for the lifetime of a chat participant.
    - continuedFromContactId
```
String continuedFromContactId
```
      The contactId from which a persistent chat session is started. This field is populated only for persistent chats.
- Class com.amazonaws.services.connect.model.StartContactEvaluationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.StartContactEvaluationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - evaluationArn
```
String evaluationArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
- Class com.amazonaws.services.connect.model.StartContactRecordingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
    - voiceRecordingConfiguration
```
VoiceRecordingConfiguration voiceRecordingConfiguration
```
      The person being recorded.
- Class com.amazonaws.services.connect.model.StartContactRecordingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.StartContactStreamingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
    - chatStreamingConfiguration
```
ChatStreamingConfiguration chatStreamingConfiguration
```
      The streaming configuration, such as the Amazon SNS streaming endpoint.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.StartContactStreamingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - streamingId
```
String streamingId
```
      The identifier of the streaming configuration enabled.
- Class com.amazonaws.services.connect.model.StartOutboundVoiceContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of a voice contact that is shown to an agent in the Contact Control Panel (CCP).
    - description
```
String description
```
      A description of the voice contact that is shown to an agent in the Contact Control Panel (CCP).
    - references
```
Map<K,V> references
```
      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during voice contact creation.
    - relatedContactId
```
String relatedContactId
```
      The contactId that is related to this contact. Linking voice, task, or chat by using RelatedContactID copies over contact attributes from the related contact to the new contact. All updates to user-defined attributes in the new contact are limited to the individual contact ID. There are no limits to the number of contacts that can be linked by using RelatedContactId.
    - destinationPhoneNumber
```
String destinationPhoneNumber
```
      The phone number of the customer, in E.164 format.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow for the outbound call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:
      
      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.
    - sourcePhoneNumber
```
String sourcePhoneNumber
```
      The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.
    - queueId
```
String queueId
```
      The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the flow is used. If you do not specify a queue, you must specify a source phone number.
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
    - answerMachineDetectionConfig
```
AnswerMachineDetectionConfig answerMachineDetectionConfig
```
      Configuration of the answering machine detection for this outbound call.
    - campaignId
```
String campaignId
```
      The campaign identifier of the outbound communication.
    - trafficType
```
String trafficType
```
      Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect. The default value is GENERAL. Use CAMPAIGN if EnableAnswerMachineDetection is set to true. For all other cases, use GENERAL.
- Class com.amazonaws.services.connect.model.StartOutboundVoiceContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of this contact within the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.StartTaskContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - previousContactId
```
String previousContactId
```
      The identifier of the previous chat, voice, or task contact. Any updates to user-defined attributes to task contacts linked using the same PreviousContactID will affect every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:
      
      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
    - name
```
String name
```
      The name of a task that is shown to an agent in the Contact Control Panel (CCP).
    - references
```
Map<K,V> references
```
      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during task creation.
    - description
```
String description
```
      A description of the task that is shown to an agent in the Contact Control Panel (CCP).
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    - scheduledTime
```
Date scheduledTime
```
      The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future.
    - taskTemplateId
```
String taskTemplateId
```
      A unique identifier for the task template. For more information about task templates, see Create task templates in the Amazon Connect Administrator Guide.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect. Tasks that are created by using QuickConnectId will use the flow that is defined on agent or queue quick connect. For more information about quick connects, see Create quick connects.
    - relatedContactId
```
String relatedContactId
```
      The contactId that is related to this contact. Linking tasks together by using RelatedContactID copies over contact attributes from the related task contact to the new task contact. All updates to user-defined attributes in the new task contact are limited to the individual contact ID, unlike what happens when tasks are linked by using PreviousContactID. There are no limits to the number of contacts that can be linked by using RelatedContactId.
- Class com.amazonaws.services.connect.model.StartTaskContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of this contact within the Amazon Connect instance.
- Class com.amazonaws.services.connect.model.StartWebRTCContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - attributes
```
Map<K,V> attributes
```
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.
      
      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, -, and _ characters.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
      
      The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:
      
      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - allowedCapabilities
```
AllowedCapabilities allowedCapabilities
```
      Information about the video sharing capabilities of the participants (customer, agent).
    - participantDetails
```
ParticipantDetails participantDetails
```
    - relatedContactId
```
String relatedContactId
```
      The unique identifier for an Amazon Connect contact. This identifier is related to the contact starting.
    - references
```
Map<K,V> references
```
      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during task creation.
    - description
```
String description
```
      A description of the task that is shown to an agent in the Contact Control Panel (CCP).
- Class com.amazonaws.services.connect.model.StartWebRTCContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - connectionData
```
ConnectionData connectionData
```
      Information required for the client application (mobile application or website) to connect to the call.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - participantId
```
String participantId
```
      The identifier for a contact participant. The ParticipantId for a contact participant is the same throughout the contact lifecycle.
    - participantToken
```
String participantToken
```
      The token used by the contact participant to call the CreateParticipantConnection API. The participant token is valid for the lifetime of a contact participant.
- Class com.amazonaws.services.connect.model.Step extends Object implements Serializable
  - Serialized Fields
    - expiry
```
Expiry expiry
```
      An object to specify the expiration of a routing step.
    - expression
```
Expression expression
```
      A tagged union to specify expression for a routing step.
    - status
```
String status
```
      Represents status of the Routing step.
- Class com.amazonaws.services.connect.model.StopContactRecordingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
- Class com.amazonaws.services.connect.model.StopContactRecordingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.StopContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The ID of the contact.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - disconnectReason
```
DisconnectReason disconnectReason
```
      The reason a contact can be disconnected. Only Amazon Connect outbound campaigns can provide this field.
- Class com.amazonaws.services.connect.model.StopContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.StopContactStreamingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact. This is the identifier of the contact that is associated with the first interaction with the contact center.
    - streamingId
```
String streamingId
```
      The identifier of the streaming configuration enabled.
- Class com.amazonaws.services.connect.model.StopContactStreamingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.StringCondition extends Object implements Serializable
  - Serialized Fields
    - fieldName
```
String fieldName
```
      The name of the field in the string condition.
    - value
```
String value
```
      The value of the string.
    - comparisonType
```
String comparisonType
```
      The type of comparison to be made when evaluating the string condition.
- Class com.amazonaws.services.connect.model.StringReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the string reference.
    - value
```
String value
```
      A valid string.
- Class com.amazonaws.services.connect.model.SubmitAutoEvaluationActionDefinition extends Object implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The identifier of the auto-evaluation enabled form.
- Class com.amazonaws.services.connect.model.SubmitContactEvaluationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - answers
```
Map<K,V> answers
```
      A map of question identifiers to answer value.
    - notes
```
Map<K,V> notes
```
      A map of question identifiers to note value.
- Class com.amazonaws.services.connect.model.SubmitContactEvaluationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - evaluationArn
```
String evaluationArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
- Class com.amazonaws.services.connect.model.SuccessfulRequest extends Object implements Serializable
  - Serialized Fields
    - requestIdentifier
```
String requestIdentifier
```
      Request identifier provided in the API call in the ContactDataRequest to create a contact.
    - contactId
```
String contactId
```
      The contactId of the contact that was created successfully.
- Class com.amazonaws.services.connect.model.SuspendContactRecordingRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
- Class com.amazonaws.services.connect.model.SuspendContactRecordingResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.TagCondition extends Object implements Serializable
  - Serialized Fields
    - tagKey
```
String tagKey
```
      The tag key in the tag condition.
    - tagValue
```
String tagValue
```
      The tag value in the tag condition.
- Class com.amazonaws.services.connect.model.TagContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tags
```
Map<K,V> tags
```
      The tags to be assigned to the contact resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
      
      Authorization is not supported by this tag.
- Class com.amazonaws.services.connect.model.TagContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.TagResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.TagResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.TagSearchCondition extends Object implements Serializable
  - Serialized Fields
    - tagKey
```
String tagKey
```
      The tag key used in the tag search condition.
    - tagValue
```
String tagValue
```
      The tag value used in the tag search condition.
    - tagKeyComparisonType
```
String tagKeyComparisonType
```
      The type of comparison to be made when evaluating the tag key in tag search condition.
    - tagValueComparisonType
```
String tagValueComparisonType
```
      The type of comparison to be made when evaluating the tag value in tag search condition.
- Class com.amazonaws.services.connect.model.TagSet extends Object implements Serializable
  - Serialized Fields
    - key
```
String key
```
      The tag key in the tagSet.
    - value
```
String value
```
      The tag value in the tagSet.
- Class com.amazonaws.services.connect.model.TaskActionDefinition extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name. Supports variable injection. For more information, see JSONPath reference in the Amazon Connect Administrators Guide.
    - description
```
String description
```
      The description. Supports variable injection. For more information, see JSONPath reference in the Amazon Connect Administrators Guide.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - references
```
Map<K,V> references
```
      Information about the reference when the referenceType is URL. Otherwise, null. (Supports variable injection in the Value field.)
- Class com.amazonaws.services.connect.model.TaskTemplateConstraints extends Object implements Serializable
  - Serialized Fields
    - requiredFields
```
List<E> requiredFields
```
      Lists the fields that are required to be filled by agents.
    - readOnlyFields
```
List<E> readOnlyFields
```
      Lists the fields that are read-only to agents, and cannot be edited.
    - invisibleFields
```
List<E> invisibleFields
```
      Lists the fields that are invisible to agents.
- Class com.amazonaws.services.connect.model.TaskTemplateDefaultFieldValue extends Object implements Serializable
  - Serialized Fields
    - id
```
TaskTemplateFieldIdentifier id
```
      Identifier of a field.
    - defaultValue
```
String defaultValue
```
      Default value for the field.
- Class com.amazonaws.services.connect.model.TaskTemplateDefaults extends Object implements Serializable
  - Serialized Fields
    - defaultFieldValues
```
List<E> defaultFieldValues
```
      Default value for the field.
- Class com.amazonaws.services.connect.model.TaskTemplateField extends Object implements Serializable
  - Serialized Fields
    - id
```
TaskTemplateFieldIdentifier id
```
      The unique identifier for the field.
    - description
```
String description
```
      The description of the field.
    - type
```
String type
```
      Indicates the type of field.
    - singleSelectOptions
```
List<E> singleSelectOptions
```
      A list of options for a single select field.
- Class com.amazonaws.services.connect.model.TaskTemplateFieldIdentifier extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the task template field.
- Class com.amazonaws.services.connect.model.TaskTemplateMetadata extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      A unique identifier for the task template.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the task template.
    - name
```
String name
```
      The name of the task template.
    - description
```
String description
```
      The description of the task template.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when the task template was last modified.
    - createdTime
```
Date createdTime
```
      The timestamp when the task template was created.
- Class com.amazonaws.services.connect.model.TelephonyConfig extends Object implements Serializable
  - Serialized Fields
    - distributions
```
List<E> distributions
```
      Information about traffic distributions.
- Class com.amazonaws.services.connect.model.Threshold extends Object implements Serializable
  - Serialized Fields
    - comparison
```
String comparison
```
      The type of comparison. Only "less than" (LT) comparisons are supported.
    - thresholdValue
```
Double thresholdValue
```
      The threshold value to compare.
- Class com.amazonaws.services.connect.model.ThresholdV2 extends Object implements Serializable
  - Serialized Fields
    - comparison
```
String comparison
```
      The type of comparison. Only "less than" (LT) comparisons are supported.
    - thresholdValue
```
Double thresholdValue
```
      The threshold value to compare.
- Class com.amazonaws.services.connect.model.ThrottlingException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.TooManyRequestsException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.TrafficDistributionGroup extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the traffic distribution group.
    - name
```
String name
```
      The name of the traffic distribution group.
    - description
```
String description
```
      The description of the traffic distribution group.
    - instanceArn
```
String instanceArn
```
      The Amazon Resource Name (ARN).
    - status
```
String status
```
      The status of the traffic distribution group.
      
      CREATION_IN_PROGRESS means the previous CreateTrafficDistributionGroup operation is still in progress and has not yet completed.
      
      ACTIVE means the previous CreateTrafficDistributionGroup operation has succeeded.
      
      CREATION_FAILED indicates that the previous CreateTrafficDistributionGroup operation has failed.
      
      PENDING_DELETION means the previous DeleteTrafficDistributionGroup operation is still in progress and has not yet completed.
      
      DELETION_FAILED means the previous DeleteTrafficDistributionGroup operation has failed.
      
      UPDATE_IN_PROGRESS means the previous UpdateTrafficDistribution operation is still in progress and has not yet completed.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - isDefault
```
Boolean isDefault
```
      Whether this is the default traffic distribution group created during instance replication. The default traffic distribution group cannot be deleted by the DeleteTrafficDistributionGroup API. The default traffic distribution group is deleted as part of the process for deleting a replica.
      
      The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned.
- Class com.amazonaws.services.connect.model.TrafficDistributionGroupSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the traffic distribution group.
    - name
```
String name
```
      The name of the traffic distribution group.
    - instanceArn
```
String instanceArn
```
      The Amazon Resource Name (ARN) of the traffic distribution group.
    - status
```
String status
```
      The status of the traffic distribution group.
      
      CREATION_IN_PROGRESS means the previous CreateTrafficDistributionGroup operation is still in progress and has not yet completed.
      
      ACTIVE means the previous CreateTrafficDistributionGroup operation has succeeded.
      
      CREATION_FAILED indicates that the previous CreateTrafficDistributionGroup operation has failed.
      
      PENDING_DELETION means the previous DeleteTrafficDistributionGroup operation is still in progress and has not yet completed.
      
      DELETION_FAILED means the previous DeleteTrafficDistributionGroup operation has failed.
      
      UPDATE_IN_PROGRESS means the previous UpdateTrafficDistributionGroup operation is still in progress and has not yet completed.
    - isDefault
```
Boolean isDefault
```
      Whether this is the default traffic distribution group created during instance replication. The default traffic distribution group cannot be deleted by the DeleteTrafficDistributionGroup API. The default traffic distribution group is deleted as part of the process for deleting a replica.
- Class com.amazonaws.services.connect.model.TrafficDistributionGroupUserSummary extends Object implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier for the user. This can be the ID or the ARN of the user.
- Class com.amazonaws.services.connect.model.Transcript extends Object implements Serializable
  - Serialized Fields
    - criteria
```
List<E> criteria
```
      The list of search criteria based on Contact Lens conversational analytics transcript.
    - matchType
```
String matchType
```
      The match type combining search criteria using multiple transcript criteria.
- Class com.amazonaws.services.connect.model.TranscriptCriteria extends Object implements Serializable
  - Serialized Fields
    - participantRole
```
String participantRole
```
      The participant role in a transcript
    - searchText
```
List<E> searchText
```
      The words or phrases used to search within a transcript.
    - matchType
```
String matchType
```
      The match type combining search criteria using multiple search texts in a transcript criteria.
- Class com.amazonaws.services.connect.model.TransferContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - userId
```
String userId
```
      The identifier for the user. This can be the ID or the ARN of the user.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.TransferContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - contactArn
```
String contactArn
```
      The Amazon Resource Name (ARN) of the contact.
- Class com.amazonaws.services.connect.model.UntagContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - tagKeys
```
List<E> tagKeys
```
      A list of tag keys. Existing tags on the contact whose keys are members of this list will be removed.
- Class com.amazonaws.services.connect.model.UntagContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UntagResourceRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - resourceArn
```
String resourceArn
```
      The Amazon Resource Name (ARN) of the resource.
    - tagKeys
```
List<E> tagKeys
```
      The tag keys.
- Class com.amazonaws.services.connect.model.UntagResourceResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateAgentStatusRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - agentStatusId
```
String agentStatusId
```
      The identifier of the agent status.
    - name
```
String name
```
      The name of the agent status.
    - description
```
String description
```
      The description of the agent status.
    - state
```
String state
```
      The state of the agent status.
    - displayOrder
```
Integer displayOrder
```
      The display order of the agent status.
    - resetOrderNumber
```
Boolean resetOrderNumber
```
      A number indicating the reset order of the agent status.
- Class com.amazonaws.services.connect.model.UpdateAgentStatusResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateCaseActionDefinition extends Object implements Serializable
  - Serialized Fields
    - fields
```
List<E> fields
```
      An array of objects with Field ID and Value data.
- Class com.amazonaws.services.connect.model.UpdateContactAttributesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - initialContactId
```
String initialContactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - attributes
```
Map<K,V> attributes
```
      The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.
      
      You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.
      
      When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:
      
      Remove unnecessary attributes by setting their values to empty.
      
      If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.
- Class com.amazonaws.services.connect.model.UpdateContactAttributesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactEvaluationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - answers
```
Map<K,V> answers
```
      A map of question identifiers to answer value.
    - notes
```
Map<K,V> notes
```
      A map of question identifiers to note value.
- Class com.amazonaws.services.connect.model.UpdateContactEvaluationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationId
```
String evaluationId
```
      A unique identifier for the contact evaluation.
    - evaluationArn
```
String evaluationArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
- Class com.amazonaws.services.connect.model.UpdateContactFlowContentRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
      
      Length Constraints: Minimum length of 1. Maximum length of 256000.
- Class com.amazonaws.services.connect.model.UpdateContactFlowContentResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactFlowMetadataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - name
```
String name
```
      The name of the flow.
    - description
```
String description
```
      The description of the flow.
    - contactFlowState
```
String contactFlowState
```
      The state of flow.
- Class com.amazonaws.services.connect.model.UpdateContactFlowMetadataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactFlowModuleContentRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowModuleId
```
String contactFlowModuleId
```
      The identifier of the flow module.
    - content
```
String content
```
      The JSON string that represents the content of the flow. For an example, see Example flow in Amazon Connect Flow language.
- Class com.amazonaws.services.connect.model.UpdateContactFlowModuleContentResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactFlowModuleMetadataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactFlowModuleId
```
String contactFlowModuleId
```
      The identifier of the flow module.
    - name
```
String name
```
      The name of the flow module.
    - description
```
String description
```
      The description of the flow module.
    - state
```
String state
```
      The state of flow module.
- Class com.amazonaws.services.connect.model.UpdateContactFlowModuleMetadataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactFlowNameRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
    - name
```
String name
```
      The name of the flow.
    - description
```
String description
```
      The description of the flow.
- Class com.amazonaws.services.connect.model.UpdateContactFlowNameResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact. This is the identifier of the contact associated with the first interaction with your contact center.
    - name
```
String name
```
      The name of the contact.
    - description
```
String description
```
      The description of the contact.
    - references
```
Map<K,V> references
```
      Well-formed data on contact, shown to agents on Contact Control Panel (CCP).
- Class com.amazonaws.services.connect.model.UpdateContactResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactRoutingDataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - queueTimeAdjustmentSeconds
```
Integer queueTimeAdjustmentSeconds
```
      The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
    - queuePriority
```
Long queuePriority
```
      Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
- Class com.amazonaws.services.connect.model.UpdateContactRoutingDataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateContactScheduleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - scheduledTime
```
Date scheduledTime
```
      The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future.
- Class com.amazonaws.services.connect.model.UpdateContactScheduleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      A version of the evaluation form to update.
    - createNewVersion
```
Boolean createNewVersion
```
      A flag indicating whether the operation must create a new version.
    - title
```
String title
```
      A title of the evaluation form.
    - description
```
String description
```
      The description of the evaluation form.
    - items
```
List<E> items
```
      Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
    - scoringStrategy
```
EvaluationFormScoringStrategy scoringStrategy
```
      A scoring strategy of the evaluation form.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.UpdateEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - evaluationFormId
```
String evaluationFormId
```
      The unique identifier for the evaluation form.
    - evaluationFormArn
```
String evaluationFormArn
```
      The Amazon Resource Name (ARN) for the contact evaluation resource.
    - evaluationFormVersion
```
Integer evaluationFormVersion
```
      The version of the updated evaluation form resource.
- Class com.amazonaws.services.connect.model.UpdateHoursOfOperationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier of the hours of operation.
    - name
```
String name
```
      The name of the hours of operation.
    - description
```
String description
```
      The description of the hours of operation.
    - timeZone
```
String timeZone
```
      The time zone of the hours of operation.
    - config
```
List<E> config
```
      Configuration information of the hours of operation.
- Class com.amazonaws.services.connect.model.UpdateHoursOfOperationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateInstanceAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - attributeType
```
String attributeType
```
      The type of attribute.
      
      Only allowlisted customers can consume USE_CUSTOM_TTS_VOICES. To access this feature, contact Amazon Web Services Support for allowlisting.
    - value
```
String value
```
      The value for the attribute. Maximum character limit is 100.
- Class com.amazonaws.services.connect.model.UpdateInstanceAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateInstanceStorageConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - associationId
```
String associationId
```
      The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.
    - resourceType
```
String resourceType
```
      A valid resource type.
    - storageConfig
```
InstanceStorageConfig storageConfig
```
- Class com.amazonaws.services.connect.model.UpdateInstanceStorageConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateParticipantRoleConfigChannelInfo extends Object implements Serializable
  - Serialized Fields
    - chat
```
ChatParticipantRoleConfig chat
```
      Configuration information for the chat participant role.
- Class com.amazonaws.services.connect.model.UpdateParticipantRoleConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - contactId
```
String contactId
```
      The identifier of the contact in this instance of Amazon Connect.
    - channelConfiguration
```
UpdateParticipantRoleConfigChannelInfo channelConfiguration
```
      The Amazon Connect channel you want to configure.
- Class com.amazonaws.services.connect.model.UpdateParticipantRoleConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdatePhoneNumberMetadataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      The Amazon Resource Name (ARN) or resource ID of the phone number.
    - phoneNumberDescription
```
String phoneNumberDescription
```
      The description of the phone number.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.UpdatePhoneNumberMetadataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdatePhoneNumberRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - targetArn
```
String targetArn
```
      The Amazon Resource Name (ARN) for Amazon Connect instances or traffic distribution groups that phone number inbound traffic is routed through. You must enter InstanceId or TargetArn.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance that phone numbers are claimed to. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. You must enter InstanceId or TargetArn.
    - clientToken
```
String clientToken
```
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
- Class com.amazonaws.services.connect.model.UpdatePhoneNumberResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - phoneNumberId
```
String phoneNumberId
```
      A unique identifier for the phone number.
    - phoneNumberArn
```
String phoneNumberArn
```
      The Amazon Resource Name (ARN) of the phone number.
- Class com.amazonaws.services.connect.model.UpdatePredefinedAttributeRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the predefined attribute.
    - values
```
PredefinedAttributeValues values
```
      The values of the predefined attribute.
- Class com.amazonaws.services.connect.model.UpdatePredefinedAttributeResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdatePromptRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
    - name
```
String name
```
      The name of the prompt.
    - description
```
String description
```
      A description of the prompt.
    - s3Uri
```
String s3Uri
```
      The URI for the S3 bucket where the prompt is stored. You can provide S3 pre-signed URLs returned by the GetPromptFile API instead of providing S3 URIs.
- Class com.amazonaws.services.connect.model.UpdatePromptResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - promptARN
```
String promptARN
```
      The Amazon Resource Name (ARN) of the prompt.
    - promptId
```
String promptId
```
      A unique identifier for the prompt.
- Class com.amazonaws.services.connect.model.UpdateQueueHoursOfOperationRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - hoursOfOperationId
```
String hoursOfOperationId
```
      The identifier for the hours of operation.
- Class com.amazonaws.services.connect.model.UpdateQueueHoursOfOperationResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQueueMaxContactsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - maxContacts
```
Integer maxContacts
```
      The maximum number of contacts that can be in the queue before it is considered full.
- Class com.amazonaws.services.connect.model.UpdateQueueMaxContactsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQueueNameRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - name
```
String name
```
      The name of the queue.
    - description
```
String description
```
      The description of the queue.
- Class com.amazonaws.services.connect.model.UpdateQueueNameResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQueueOutboundCallerConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - outboundCallerConfig
```
OutboundCallerConfig outboundCallerConfig
```
      The outbound caller ID name, number, and outbound whisper flow.
- Class com.amazonaws.services.connect.model.UpdateQueueOutboundCallerConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQueueStatusRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - queueId
```
String queueId
```
      The identifier for the queue.
    - status
```
String status
```
      The status of the queue.
- Class com.amazonaws.services.connect.model.UpdateQueueStatusResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQuickConnectConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
    - quickConnectConfig
```
QuickConnectConfig quickConnectConfig
```
      Information about the configuration settings for the quick connect.
- Class com.amazonaws.services.connect.model.UpdateQuickConnectConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateQuickConnectNameRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - quickConnectId
```
String quickConnectId
```
      The identifier for the quick connect.
    - name
```
String name
```
      The name of the quick connect.
    - description
```
String description
```
      The description of the quick connect.
- Class com.amazonaws.services.connect.model.UpdateQuickConnectNameResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileAgentAvailabilityTimerRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - agentAvailabilityTimer
```
String agentAvailabilityTimer
```
      Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileAgentAvailabilityTimerResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileConcurrencyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - mediaConcurrencies
```
List<E> mediaConcurrencies
```
      The channels that agents can handle in the Contact Control Panel (CCP).
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileConcurrencyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileDefaultOutboundQueueRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - defaultOutboundQueueId
```
String defaultOutboundQueueId
```
      The identifier for the default outbound queue.
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileDefaultOutboundQueueResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileNameRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - name
```
String name
```
      The name of the routing profile. Must not be more than 127 characters.
    - description
```
String description
```
      The description of the routing profile. Must not be more than 250 characters.
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileNameResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileQueuesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile.
    - queueConfigs
```
List<E> queueConfigs
```
      The queues to be updated for this routing profile. Queues must first be associated to the routing profile. You can do this using AssociateRoutingProfileQueues.
- Class com.amazonaws.services.connect.model.UpdateRoutingProfileQueuesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateRuleRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - ruleId
```
String ruleId
```
      A unique identifier for the rule.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the rule. You can change the name only if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate
    - function
```
String function
```
      The conditions of the rule.
    - actions
```
List<E> actions
```
      A list of actions to be run when the rule is triggered.
    - publishStatus
```
String publishStatus
```
      The publish status of the rule.
- Class com.amazonaws.services.connect.model.UpdateRuleResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateSecurityProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - description
```
String description
```
      The description of the security profile.
    - permissions
```
List<E> permissions
```
      The permissions granted to a security profile. For a list of valid permissions, see List of security profile permissions.
    - securityProfileId
```
String securityProfileId
```
      The identifier for the security profle.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - allowedAccessControlTags
```
Map<K,V> allowedAccessControlTags
```
      The list of tags that a security profile uses to restrict access to resources in Amazon Connect.
    - tagRestrictedResources
```
List<E> tagRestrictedResources
```
      The list of resources that a security profile applies tag restrictions to in Amazon Connect.
    - applications
```
List<E> applications
```
      A list of the third-party application's metadata.
    - hierarchyRestrictedResources
```
List<E> hierarchyRestrictedResources
```
      The list of resources that a security profile applies hierarchy restrictions to in Amazon Connect. Following are acceptable ResourceNames: User.
    - allowedAccessControlHierarchyGroupId
```
String allowedAccessControlHierarchyGroupId
```
      The identifier of the hierarchy group that a security profile uses to restrict access to resources in Amazon Connect.
- Class com.amazonaws.services.connect.model.UpdateSecurityProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateTaskTemplateRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - taskTemplateId
```
String taskTemplateId
```
      A unique identifier for the task template.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - name
```
String name
```
      The name of the task template.
    - description
```
String description
```
      The description of the task template.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow that runs by default when a task is created by referencing this template.
    - constraints
```
TaskTemplateConstraints constraints
```
      Constraints that are applicable to the fields listed.
    - defaults
```
TaskTemplateDefaults defaults
```
      The default values for fields when a task is created by referencing this template.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - fields
```
List<E> fields
```
      Fields that are part of the template.
- Class com.amazonaws.services.connect.model.UpdateTaskTemplateResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - id
```
String id
```
      The identifier of the task template resource.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the task template resource.
    - name
```
String name
```
      The name of the task template.
    - description
```
String description
```
      The description of the task template.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow that runs by default when a task is created by referencing this template.
    - constraints
```
TaskTemplateConstraints constraints
```
      Constraints that are applicable to the fields listed.
    - defaults
```
TaskTemplateDefaults defaults
```
      The default values for fields when a task is created by referencing this template.
    - fields
```
List<E> fields
```
      Fields that are part of the template.
    - status
```
String status
```
      Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when the task template was last modified.
    - createdTime
```
Date createdTime
```
      The timestamp when the task template was created.
- Class com.amazonaws.services.connect.model.UpdateTrafficDistributionRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the traffic distribution group. This can be the ID or the ARN if the API is being called in the Region where the traffic distribution group was created. The ARN must be provided if the call is from the replicated Region.
    - telephonyConfig
```
TelephonyConfig telephonyConfig
```
      The distribution of traffic between the instance and its replica(s).
    - signInConfig
```
SignInConfig signInConfig
```
      The distribution that determines which Amazon Web Services Regions should be used to sign in agents in to both the instance and its replica(s).
    - agentConfig
```
AgentConfig agentConfig
```
      The distribution of agents between the instance and its replica(s).
- Class com.amazonaws.services.connect.model.UpdateTrafficDistributionResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyGroupNameRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - name
```
String name
```
      The name of the hierarchy group. Must not be more than 100 characters.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyGroupNameResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyStructureRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - hierarchyStructure
```
HierarchyStructureUpdate hierarchyStructure
```
      The hierarchy levels to update.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserHierarchyStructureResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserIdentityInfoRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - identityInfo
```
UserIdentityInfo identityInfo
```
      The identity information for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserIdentityInfoResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserPhoneConfigRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      Information about phone configuration settings for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserPhoneConfigResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserProficienciesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    - userId
```
String userId
```
      The identifier of the user account.
    - userProficiencies
```
List<E> userProficiencies
```
      The proficiencies to be updated for the user. Proficiencies must first be associated to the user. You can do this using AssociateUserProficiencies API.
- Class com.amazonaws.services.connect.model.UpdateUserProficienciesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserRoutingProfileRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserRoutingProfileResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateUserSecurityProfilesRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifiers of the security profiles for the user.
    - userId
```
String userId
```
      The identifier of the user account.
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Class com.amazonaws.services.connect.model.UpdateUserSecurityProfilesResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UpdateViewContentRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
    - status
```
String status
```
      Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.
    - content
```
ViewInputContent content
```
      View content containing all content necessary to render a view except for runtime input data and the runtime input schema, which is auto-generated by this operation.
      
      The total uncompressed content has a maximum file size of 400kB.
- Class com.amazonaws.services.connect.model.UpdateViewContentResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - view
```
View view
```
      A view resource object. Contains metadata and content necessary to render the view.
- Class com.amazonaws.services.connect.model.UpdateViewMetadataRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
    - viewId
```
String viewId
```
      The identifier of the view. Both ViewArn and ViewId can be used.
    - name
```
String name
```
      The name of the view.
    - description
```
String description
```
      The description of the view.
- Class com.amazonaws.services.connect.model.UpdateViewMetadataResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
- Class com.amazonaws.services.connect.model.UploadUrlMetadata extends Object implements Serializable
  - Serialized Fields
    - url
```
String url
```
      A pre-signed S3 URL that should be used for uploading the attached file.
    - urlExpiry
```
String urlExpiry
```
      The expiration time of the URL in ISO timestamp. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.
    - headersToInclude
```
Map<K,V> headersToInclude
```
      A map of headers that should be provided when uploading the attached file.
- Class com.amazonaws.services.connect.model.UrlReference extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      Identifier of the URL reference.
    - value
```
String value
```
      A valid URL.
- Class com.amazonaws.services.connect.model.UseCase extends Object implements Serializable
  - Serialized Fields
    - useCaseId
```
String useCaseId
```
      The identifier for the use case.
    - useCaseArn
```
String useCaseArn
```
      The Amazon Resource Name (ARN) for the use case.
    - useCaseType
```
String useCaseType
```
      The type of use case to associate to the integration association. Each integration association can have only one of each use case type.
- Class com.amazonaws.services.connect.model.User extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the user account.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the user account.
    - username
```
String username
```
      The user name assigned to the user account.
    - identityInfo
```
UserIdentityInfo identityInfo
```
      Information about the user identity.
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
      Information about the phone configuration for the user.
    - directoryUserId
```
String directoryUserId
```
      The identifier of the user account in the directory used for identity management.
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifiers of the security profiles for the user.
    - routingProfileId
```
String routingProfileId
```
      The identifier of the routing profile for the user.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the hierarchy group for the user.
    - tags
```
Map<K,V> tags
```
      The tags.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.UserData extends Object implements Serializable
  - Serialized Fields
    - user
```
UserReference user
```
      Information about the user for the data that is returned. It contains the resourceId and ARN of the user.
    - routingProfile
```
RoutingProfileReference routingProfile
```
      Information about the routing profile that is assigned to the user.
    - hierarchyPath
```
HierarchyPathReference hierarchyPath
```
      Contains information about the levels of a hierarchy group assigned to a user.
    - status
```
AgentStatusReference status
```
      The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor manually changes in the real-time metrics report.
    - availableSlotsByChannel
```
Map<K,V> availableSlotsByChannel
```
      A map of available slots by channel. The key is a channel name. The value is an integer: the available number of slots.
    - maxSlotsByChannel
```
Map<K,V> maxSlotsByChannel
```
      A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of slots. This is calculated from MediaConcurrency of the RoutingProfile assigned to the agent.
    - activeSlotsByChannel
```
Map<K,V> activeSlotsByChannel
```
      A map of active slots by channel. The key is a channel name. The value is an integer: the number of active slots.
    - contacts
```
List<E> contacts
```
      A list of contact reference information.
    - nextStatus
```
String nextStatus
```
      The Next status of the agent.
- Class com.amazonaws.services.connect.model.UserDataFilters extends Object implements Serializable
  - Serialized Fields
    - queues
```
List<E> queues
```
      A list of up to 100 queues or ARNs.
    - contactFilter
```
ContactFilter contactFilter
```
      A filter for the user data based on the contact information that is associated to the user. It contains a list of contact states.
    - routingProfiles
```
List<E> routingProfiles
```
      A list of up to 100 routing profile IDs or ARNs.
    - agents
```
List<E> agents
```
      A list of up to 100 agent IDs or ARNs.
    - userHierarchyGroups
```
List<E> userHierarchyGroups
```
      A UserHierarchyGroup ID or ARN.
- Class com.amazonaws.services.connect.model.UserIdentityInfo extends Object implements Serializable
  - Serialized Fields
    - firstName
```
String firstName
```
      The first name. This is required if you are using Amazon Connect or SAML for identity management.
    - lastName
```
String lastName
```
      The last name. This is required if you are using Amazon Connect or SAML for identity management.
    - email
```
String email
```
      The email address. If you are using SAML for identity management and include this parameter, an error is returned.
    - secondaryEmail
```
String secondaryEmail
```
      The user's secondary email address. If you provide a secondary email, the user receives email notifications - other than password reset notifications - to this email address instead of to their primary email address.
      
      Pattern: (?=^.{0,265}$)[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,63}
    - mobile
```
String mobile
```
      The user's mobile number.
- Class com.amazonaws.services.connect.model.UserIdentityInfoLite extends Object implements Serializable
  - Serialized Fields
    - firstName
```
String firstName
```
      The user's first name.
    - lastName
```
String lastName
```
      The user's last name.
- Class com.amazonaws.services.connect.model.UserNotFoundException extends AmazonConnectException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connect.model.UserPhoneConfig extends Object implements Serializable
  - Serialized Fields
    - phoneType
```
String phoneType
```
      The phone type.
    - autoAccept
```
Boolean autoAccept
```
      The Auto accept setting.
    - afterContactWorkTimeLimit
```
Integer afterContactWorkTimeLimit
```
      The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.
      
      When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.
    - deskPhoneNumber
```
String deskPhoneNumber
```
      The phone number for the user's desk phone.
- Class com.amazonaws.services.connect.model.UserProficiency extends Object implements Serializable
  - Serialized Fields
    - attributeName
```
String attributeName
```
      The name of user's proficiency. You must use name of predefined attribute present in the Amazon Connect instance.
    - attributeValue
```
String attributeValue
```
      The value of user's proficiency. You must use value of predefined attribute present in the Amazon Connect instance.
    - level
```
Float level
```
      The level of the proficiency. The valid values are 1, 2, 3, 4 and 5.
- Class com.amazonaws.services.connect.model.UserProficiencyDisassociate extends Object implements Serializable
  - Serialized Fields
    - attributeName
```
String attributeName
```
      The name of user's proficiency.
    - attributeValue
```
String attributeValue
```
      The value of user's proficiency.
- Class com.amazonaws.services.connect.model.UserQuickConnectConfig extends Object implements Serializable
  - Serialized Fields
    - userId
```
String userId
```
      The identifier of the user.
    - contactFlowId
```
String contactFlowId
```
      The identifier of the flow.
- Class com.amazonaws.services.connect.model.UserReference extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The unique identifier for the user.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) for the user.
- Class com.amazonaws.services.connect.model.UserSearchCriteria extends Object implements Serializable
  - Serialized Fields
    - orConditions
```
List<E> orConditions
```
      A list of conditions which would be applied together with an OR condition.
    - andConditions
```
List<E> andConditions
```
      A list of conditions which would be applied together with an AND condition.
    - stringCondition
```
StringCondition stringCondition
```
      A leaf node condition which can be used to specify a string condition.
      
      The currently supported values for FieldName are Username, FirstName, LastName, RoutingProfileId, SecurityProfileId, ResourceId.
    - hierarchyGroupCondition
```
HierarchyGroupCondition hierarchyGroupCondition
```
      A leaf node condition which can be used to specify a hierarchy group condition.
- Class com.amazonaws.services.connect.model.UserSearchFilter extends Object implements Serializable
  - Serialized Fields
    - tagFilter
```
ControlPlaneTagFilter tagFilter
```
    - userAttributeFilter
```
ControlPlaneUserAttributeFilter userAttributeFilter
```
      An object that can be used to specify Tag conditions or Hierarchy Group conditions inside the SearchFilter.
      
      This accepts an OR of AND (List of List) input where:
      
      The top level list specifies conditions that need to be applied with OR operator.
      
      The inner list specifies conditions that need to be applied with AND operator.
      
      Only one field can be populated. This object can’t be used along with TagFilter. Request can either contain TagFilter or UserAttributeFilter if SearchFilter is specified, combination of both is not supported and such request will throw AccessDeniedException.
- Class com.amazonaws.services.connect.model.UserSearchSummary extends Object implements Serializable
  - Serialized Fields
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the user.
    - directoryUserId
```
String directoryUserId
```
      The directory identifier of the user.
    - hierarchyGroupId
```
String hierarchyGroupId
```
      The identifier of the user's hierarchy group.
    - id
```
String id
```
      The identifier of the user's summary.
    - identityInfo
```
UserIdentityInfoLite identityInfo
```
      The user's first name and last name.
    - phoneConfig
```
UserPhoneConfig phoneConfig
```
    - routingProfileId
```
String routingProfileId
```
      The identifier of the user's routing profile.
    - securityProfileIds
```
List<E> securityProfileIds
```
      The identifiers of the user's security profiles.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
    - username
```
String username
```
      The name of the user.
- Class com.amazonaws.services.connect.model.UserSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the user account.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the user account.
    - username
```
String username
```
      The Amazon Connect user name of the user account.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when this resource was last modified.
    - lastModifiedRegion
```
String lastModifiedRegion
```
      The Amazon Web Services Region where this resource was last modified.
- Class com.amazonaws.services.connect.model.View extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the view.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the view.
    - name
```
String name
```
      The name of the view.
    - status
```
String status
```
      Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.
    - type
```
String type
```
      The type of the view - CUSTOMER_MANAGED.
    - description
```
String description
```
      The description of the view.
    - version
```
Integer version
```
      Current version of the view.
    - versionDescription
```
String versionDescription
```
      The description of the version.
    - content
```
ViewContent content
```
      View content containing all content necessary to render a view except for runtime input data.
    - tags
```
Map<K,V> tags
```
      The tags associated with the view resource (not specific to view version).
    - createdTime
```
Date createdTime
```
      The timestamp of when the view was created.
    - lastModifiedTime
```
Date lastModifiedTime
```
      Latest timestamp of the UpdateViewContent or CreateViewVersion operations.
    - viewContentSha256
```
String viewContentSha256
```
      Indicates the checksum value of the latest published view content.
- Class com.amazonaws.services.connect.model.ViewContent extends Object implements Serializable
  - Serialized Fields
    - inputSchema
```
String inputSchema
```
      The data schema matching data that the view template must be provided to render.
    - template
```
String template
```
      The view template representing the structure of the view.
    - actions
```
List<E> actions
```
      A list of possible actions from the view.
- Class com.amazonaws.services.connect.model.ViewInputContent extends Object implements Serializable
  - Serialized Fields
    - template
```
String template
```
      The view template representing the structure of the view.
    - actions
```
List<E> actions
```
      A list of possible actions from the view.
- Class com.amazonaws.services.connect.model.ViewSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the view.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the view.
    - name
```
String name
```
      The name of the view.
    - type
```
String type
```
      The type of the view.
    - status
```
String status
```
      Indicates the view status as either SAVED or PUBLISHED. The PUBLISHED status will initiate validation on the content.
    - description
```
String description
```
      The description of the view.
- Class com.amazonaws.services.connect.model.ViewVersionSummary extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the view version.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the view version.
    - description
```
String description
```
      The description of the view version.
    - name
```
String name
```
      The name of the view version.
    - type
```
String type
```
      The type of the view version.
    - version
```
Integer version
```
      The sequentially incremented version of the view version.
    - versionDescription
```
String versionDescription
```
      The description of the view version.
- Class com.amazonaws.services.connect.model.Vocabulary extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      A unique name of the custom vocabulary.
    - id
```
String id
```
      The identifier of the custom vocabulary.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the custom vocabulary.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - state
```
String state
```
      The current state of the custom vocabulary.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when the custom vocabulary was last modified.
    - failureReason
```
String failureReason
```
      The reason why the custom vocabulary was not created.
    - content
```
String content
```
      The content of the custom vocabulary in plain-text format with a table of values. Each row in the table represents a word or a phrase, described with Phrase, IPA, SoundsLike, and DisplayAs fields. Separate the fields with TAB characters. For more information, see Create a custom vocabulary using a table.
    - tags
```
Map<K,V> tags
```
      The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
- Class com.amazonaws.services.connect.model.VocabularySummary extends Object implements Serializable
  - Serialized Fields
    - name
```
String name
```
      A unique name of the custom vocabulary.
    - id
```
String id
```
      The identifier of the custom vocabulary.
    - arn
```
String arn
```
      The Amazon Resource Name (ARN) of the custom vocabulary.
    - languageCode
```
String languageCode
```
      The language code of the vocabulary entries. For a list of languages and their corresponding language codes, see What is Amazon Transcribe?
    - state
```
String state
```
      The current state of the custom vocabulary.
    - lastModifiedTime
```
Date lastModifiedTime
```
      The timestamp when the custom vocabulary was last modified.
    - failureReason
```
String failureReason
```
      The reason why the custom vocabulary was not created.
- Class com.amazonaws.services.connect.model.VoiceRecordingConfiguration extends Object implements Serializable
  - Serialized Fields
    - voiceRecordingTrack
```
String voiceRecordingTrack
```
      Identifies which track is being recorded.
- Class com.amazonaws.services.connect.model.WisdomInfo extends Object implements Serializable
  - Serialized Fields
    - sessionArn
```
String sessionArn
```
      The Amazon Resource Name (ARN) of the Wisdom session.

Serialized Form

Package com.amazonaws.services.connect.model

Class com.amazonaws.services.connect.model.AccessDeniedException extends AmazonConnectException implements Serializable

Class com.amazonaws.services.connect.model.ActionSummary extends Object implements Serializable

Serialized Fields

actionType

Class com.amazonaws.services.connect.model.ActivateEvaluationFormRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

instanceId

evaluationFormId

evaluationFormVersion

Class com.amazonaws.services.connect.model.ActivateEvaluationFormResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

evaluationFormId

evaluationFormArn

evaluationFormVersion

Class com.amazonaws.services.connect.model.AgentConfig extends Object implements Serializable

Serialized Fields

distributions

Class com.amazonaws.services.connect.model.AgentContactReference extends Object implements Serializable

Serialized Fields

contactId

channel

initiationMethod

agentContactState

stateStartTimestamp

connectedToAgentTimestamp

queue

Class com.amazonaws.services.connect.model.AgentHierarchyGroup extends Object implements Serializable

Serialized Fields

arn

Class com.amazonaws.services.connect.model.AgentHierarchyGroups extends Object implements Serializable

Serialized Fields

l1Ids

l2Ids

l3Ids

l4Ids

l5Ids

Class com.amazonaws.services.connect.model.AgentInfo extends Object implements Serializable

Serialized Fields

id

connectedToAgentTimestamp

agentPauseDurationInSeconds

hierarchyGroups

deviceInfo

capabilities

Class com.amazonaws.services.connect.model.AgentQualityMetrics extends Object implements Serializable

Serialized Fields

audio

Class com.amazonaws.services.connect.model.AgentStatus extends Object implements Serializable

Serialized Fields

agentStatusARN

agentStatusId

name

description

type

displayOrder

state

tags

lastModifiedTime

lastModifiedRegion

Class com.amazonaws.services.connect.model.AgentStatusReference extends Object implements Serializable

Serialized Fields

statusStartTimestamp

statusArn

statusName

Class com.amazonaws.services.connect.model.AgentStatusSummary extends Object implements Serializable

Serialized Fields

id

arn

name

type

lastModifiedTime

lastModifiedRegion

Class com.amazonaws.services.connect.model.AllowedCapabilities extends Object implements Serializable

Serialized Fields

customer

agent

Class com.amazonaws.services.connect.model.AmazonConnectException extends AmazonServiceException implements Serializable

Class com.amazonaws.services.connect.model.AnalyticsDataAssociationResult extends Object implements Serializable