| Package | Description |
|---|---|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
AgentInfo |
AgentInfo.clone() |
AgentInfo |
Contact.getAgentInfo()
Information about the agent who accepted the contact.
|
AgentInfo |
AgentInfo.withAgentPauseDurationInSeconds(Integer agentPauseDurationInSeconds)
Agent pause duration for a contact in seconds.
|
AgentInfo |
AgentInfo.withCapabilities(ParticipantCapabilities capabilities) |
AgentInfo |
AgentInfo.withConnectedToAgentTimestamp(Date connectedToAgentTimestamp)
The timestamp when the contact was connected to the agent.
|
AgentInfo |
AgentInfo.withDeviceInfo(DeviceInfo deviceInfo)
Information regarding Agent’s device.
|
AgentInfo |
AgentInfo.withHierarchyGroups(HierarchyGroups hierarchyGroups)
The agent hierarchy groups for the agent.
|
AgentInfo |
AgentInfo.withId(String id)
The identifier of the agent who accepted the contact.
|
| Modifier and Type | Method and Description |
|---|---|
void |
Contact.setAgentInfo(AgentInfo agentInfo)
Information about the agent who accepted the contact.
|
Contact |
Contact.withAgentInfo(AgentInfo agentInfo)
Information about the agent who accepted the contact.
|
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