| Package | Description |
|---|---|
| com.amazonaws.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
CrossChannelBehavior |
CrossChannelBehavior.clone() |
CrossChannelBehavior |
MediaConcurrency.getCrossChannelBehavior()
Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile.
|
CrossChannelBehavior |
CrossChannelBehavior.withBehaviorType(BehaviorType behaviorType)
Specifies the other channels that can be routed to an agent handling their current channel.
|
CrossChannelBehavior |
CrossChannelBehavior.withBehaviorType(String behaviorType)
Specifies the other channels that can be routed to an agent handling their current channel.
|
| Modifier and Type | Method and Description |
|---|---|
void |
MediaConcurrency.setCrossChannelBehavior(CrossChannelBehavior crossChannelBehavior)
Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile.
|
MediaConcurrency |
MediaConcurrency.withCrossChannelBehavior(CrossChannelBehavior crossChannelBehavior)
Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile.
|
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