LayoutSections moreInfo
This represents sections in a tab of the page layout.
LayoutSections topPanel
This represents sections in a panel of the page layout.
List<E> andAll
Provides "and all" filtering.
FieldFilter field
A list of fields to filter on.
CaseFilter not
String contactArn
A unique identifier of a contact in Amazon Connect.
String channel
A list of channels to filter on for related items of type Contact.
Date connectedToSystemTime
The difference between the InitiationTimestamp and the DisconnectTimestamp of the
contact.
String contactArn
A unique identifier of a contact in Amazon Connect.
String clientToken
A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
String domainId
The unique identifier of the Cases domain.
List<E> fields
An array of objects with field ID (matching ListFields/DescribeField) and value union data.
String templateId
A unique identifier of a template.
String name
The name for your Cases domain. It must be unique for your Amazon Web Services account.
LayoutContent content
Information about which fields will be present in the layout, and information about the order of the fields.
String domainId
The unique identifier of the Cases domain.
String name
The name of the layout. It must be unique for the Cases domain.
String caseId
A unique identifier of the case.
RelatedItemInputContent content
The content of a related item to be created.
String domainId
The unique identifier of the Cases domain.
String type
The type of a related item.
String description
A brief description of the template.
String domainId
The unique identifier of the Cases domain.
LayoutConfiguration layoutConfiguration
Configuration of layouts associated to the template.
String name
A name for the template. It must be unique per domain.
List<E> requiredFields
A list of fields that must contain a value for a case to be successfully created with this template.
String status
The status of the template.
String domainId
The unique identifier of the Cases domain.
Boolean enabled
Indicates whether the to broadcast case event data to the customer.
EventIncludedData includedData
Details of what case and related item data is published through the case event stream.
CaseEventIncludedData caseData
Details of what case data is published through the case event stream.
RelatedItemEventIncludedData relatedItemData
Details of what related item data is published through the case event stream.
FieldValue contains
Object containing field identifier and value information.
FieldValue equalTo
Object containing field identifier and value information.
FieldValue greaterThan
Object containing field identifier and value information.
FieldValue greaterThanOrEqualTo
Object containing field identifier and value information.
FieldValue lessThan
Object containing field identifier and value information.
FieldValue lessThanOrEqualTo
Object containing field identifier and value information.
String id
Unique identifier of a field.
String id
Unique identifier of a field.
String id
Unique identifier of a field.
FieldValueUnion value
Union of potential field value types.
String domainId
The unique identifier of the Cases domain.
EventBridgeConfiguration eventBridge
Configuration to enable EventBridge case event delivery and determine what data is delivered.
String caseId
A unique identifier of the case.
String domainId
The unique identifier of the Cases domain.
List<E> fields
A list of unique field identifiers.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
List<E> fields
A list of detailed field information.
String nextToken
The token for the next set of results. This is null if there are no more results to return.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String templateId
A unique identifier of a template.
String domainId
The unique identifier of the Cases domain.
Date createdTime
The timestamp when the Cases domain was created.
String domainArn
The Amazon Resource Name (ARN) for the Cases domain.
String domainId
The unique identifier of the Cases domain.
String domainStatus
The status of the Cases domain.
String name
The name of the Cases domain.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String description
Description of the field.
String fieldArn
The Amazon Resource Name (ARN) of the field.
String fieldId
Unique identifier of the field.
String name
Name of the field.
String namespace
Namespace of the field.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String type
Type of the field.
LayoutContent content
Information about which fields will be present in the layout, the order of the fields, and read-only attribute of the field.
String layoutArn
The Amazon Resource Name (ARN) of the newly created layout.
String layoutId
The unique identifier of the layout.
String name
The name of the layout. It must be unique.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String description
A brief description of the template.
LayoutConfiguration layoutConfiguration
Configuration of layouts associated to the template.
String name
The name of the template.
List<E> requiredFields
A list of fields that must contain a value for a case to be successfully created with this template.
String status
The status of the template.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String templateArn
The Amazon Resource Name (ARN) of the template.
String templateId
A unique identifier of a template.
Integer retryAfterSeconds
Advice to clients on when the call can be safely retried.
String defaultLayout
Unique identifier of a layout.
BasicLayout basic
Content specific to BasicLayout type. It configures fields in the top panel and More Info tab of
Cases user interface.
String contactArn
A unique identifier of a contact in Amazon Connect.
String domainId
The unique identifier of the Cases domain.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
String domainId
The unique identifier of the Cases domain.
String fieldId
The unique identifier of a field.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
List<E> values
A list of FieldOption values to filter on for ListFieldOptions.
String domainId
The unique identifier of the Cases domain.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
String domainId
The unique identifier of the Cases domain.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
String arn
The Amazon Resource Name (ARN)
String domainId
The unique identifier of the Cases domain.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
List<E> status
A list of status values to filter on.
String domainId
The unique identifier of the Cases domain.
EventBridgeConfiguration eventBridge
Configuration to enable EventBridge case event delivery and determine what data is delivered.
CommentContent comment
Represents the content of a comment to be returned to agents.
ContactContent contact
Represents the content of a contact to be returned to agents.
Boolean includeContent
Details of what related item data is published through the case event stream.
CommentContent comment
Represents the content of a comment to be returned to agents.
Contact contact
Object representing a contact in Amazon Connect as an API request field.
CommentFilter comment
A filter for related items of type Comment.
ContactFilter contact
A filter for related items of type Contact.
String fieldId
Unique identifier of a field.
String domainId
The unique identifier of the Cases domain.
List<E> fields
The list of field identifiers to be returned as part of the response.
CaseFilter filter
A list of filter objects.
Integer maxResults
The maximum number of cases to return. The current maximum supported value is 25. This is also the default value when no other value is provided.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
String searchTerm
A word or phrase used to perform a quick search.
List<E> sorts
A list of sorts where each sort specifies a field and their sort order to be applied to the results.
String caseId
A unique identifier of the case.
List<E> fields
List of case field values.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String templateId
A unique identifier of a template.
String caseId
A unique identifier of the case.
String domainId
The unique identifier of the Cases domain.
List<E> filters
The list of types of related items and their parameters to use for filtering.
Integer maxResults
The maximum number of results to return per page.
String nextToken
The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
Date associationTime
Time at which a related item was associated with a case.
RelatedItemContent content
Represents the content of a particular type of related item.
String relatedItemId
Unique identifier of a related item.
Map<K,V> tags
A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
String type
Type of a related item.
FieldGroup fieldGroup
Consists of a group of fields and associated properties.
LayoutContent content
Information about which fields will be present in the layout, the order of the fields, and a read-only attribute of the field.
String domainId
The unique identifier of the Cases domain.
String layoutId
The unique identifier of the layout.
String name
The name of the layout. It must be unique per domain.
String description
A brief description of the template.
String domainId
The unique identifier of the Cases domain.
LayoutConfiguration layoutConfiguration
Configuration of layouts associated to the template.
String name
The name of the template. It must be unique per domain.
List<E> requiredFields
A list of fields that must contain a value for a case to be successfully created with this template.
String status
The status of the template.
String templateId
A unique identifier for the template.
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