| Package | Description |
|---|---|
| com.amazonaws.services.connectcases |
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions,
follow-up tasks, and teams in your contact center.
|
| com.amazonaws.services.connectcases.model |
| Class and Description |
|---|
| AmazonConnectCasesException
Base exception for all service exceptions thrown by Amazon Connect Cases
|
| AuditEvent
Represents the content of a particular audit event.
|
| AuditEventField
Fields for audit event.
|
| AuditEventFieldValueUnion
Object to store union of Field values.
|
| AuditEventPerformedBy
Information of the user which performed the audit.
|
| AuditEventType |
| BasicLayout
Content specific to
BasicLayout type. |
| BatchGetFieldRequest |
| BatchGetFieldResult |
| BatchPutFieldOptionsRequest |
| BatchPutFieldOptionsResult |
| CaseEventIncludedData
Details of what case data is published through the case event stream.
|
| CaseFilter
A filter for cases.
|
| CaseSummary
Case summary information.
|
| CommentBodyTextType |
| CommentContent
Represents the content of a
Comment to be returned to agents. |
| CommentFilter
A filter for related items of type
Comment. |
| Contact
An object that represents an Amazon Connect contact object.
|
| ContactContent
An object that represents a content of an Amazon Connect contact object.
|
| ContactFilter
A filter for related items of type
Contact. |
| CreateCaseRequest |
| CreateCaseResult |
| CreateDomainRequest |
| CreateDomainResult |
| CreateFieldRequest |
| CreateFieldResult |
| CreateLayoutRequest |
| CreateLayoutResult |
| CreateRelatedItemRequest |
| CreateRelatedItemResult |
| CreateTemplateRequest |
| CreateTemplateResult |
| DeleteDomainRequest |
| DeleteDomainResult |
| DeleteFieldRequest |
| DeleteFieldResult |
| DeleteLayoutRequest |
| DeleteLayoutResult |
| DeleteTemplateRequest |
| DeleteTemplateResult |
| DomainStatus |
| DomainSummary
Object for the summarized details of the domain.
|
| EmptyFieldValue
An empty value.
|
| EventBridgeConfiguration
Configuration to enable EventBridge case event delivery and determine what data is delivered.
|
| EventIncludedData
Details of what case and related item data is published through the case event stream.
|
| FieldError
Object for errors on fields.
|
| FieldFilter
A filter for fields.
|
| FieldGroup
Object for a group of fields and associated properties.
|
| FieldIdentifier
Object for unique identifier of a field.
|
| FieldItem
Object for field related information.
|
| FieldNamespace |
| FieldOption
Object for field Options information.
|
| FieldOptionError
Object for field Options errors.
|
| FieldSummary
Object for the summarized details of the field.
|
| FieldType |
| FieldValue
Object for case field values.
|
| FieldValueUnion
Object to store union of Field values.
|
| FileContent
An object that represents a content of an Amazon Connect file object.
|
| FileFilter
A filter for related items of type
File. |
| GetCaseAuditEventsRequest |
| GetCaseAuditEventsResult |
| GetCaseEventConfigurationRequest |
| GetCaseEventConfigurationResult |
| GetCaseRequest |
| GetCaseResult |
| GetDomainRequest |
| GetDomainResult |
| GetFieldResponse
Object to store detailed field information.
|
| GetLayoutRequest |
| GetLayoutResult |
| GetTemplateRequest |
| GetTemplateResult |
| InternalServerException
We couldn't process your request because of an issue with the server.
|
| LayoutConfiguration
Object to store configuration of layouts associated to the template.
|
| LayoutContent
Object to store union of different versions of layout content.
|
| LayoutSections
Ordered list containing different kinds of sections that can be added.
|
| LayoutSummary
Object for the summarized details of the layout.
|
| ListCasesForContactRequest |
| ListCasesForContactResult |
| ListDomainsRequest |
| ListDomainsResult |
| ListFieldOptionsRequest |
| ListFieldOptionsResult |
| ListFieldsRequest |
| ListFieldsResult |
| ListLayoutsRequest |
| ListLayoutsResult |
| ListTagsForResourceRequest |
| ListTagsForResourceResult |
| ListTemplatesRequest |
| ListTemplatesResult |
| Order |
| PutCaseEventConfigurationRequest |
| PutCaseEventConfigurationResult |
| RelatedItemContent
Represents the content of a particular type of related item.
|
| RelatedItemEventIncludedData
Details of what related item data is published through the case event stream.
|
| RelatedItemInputContent
Represents the content of a related item to be created.
|
| RelatedItemType |
| RelatedItemTypeFilter
The list of types of related items and their parameters to use for filtering.
|
| RequiredField
List of fields that must have a value provided to create a case.
|
| ResourceNotFoundException
We couldn't find the requested resource.
|
| SearchCasesRequest |
| SearchCasesResponseItem
A list of items that represent cases.
|
| SearchCasesResult |
| SearchRelatedItemsRequest |
| SearchRelatedItemsResponseItem
A list of items that represent RelatedItems.
|
| SearchRelatedItemsResult |
| Section
This represents a sections within a panel or tab of the page layout.
|
| Sort
A structured set of sort terms.
|
| TagResourceRequest |
| TagResourceResult |
| TemplateStatus |
| TemplateSummary
Template summary information.
|
| UntagResourceRequest |
| UntagResourceResult |
| UpdateCaseRequest |
| UpdateCaseResult |
| UpdateFieldRequest |
| UpdateFieldResult |
| UpdateLayoutRequest |
| UpdateLayoutResult |
| UpdateTemplateRequest |
| UpdateTemplateResult |
| UserUnion
Represents the identity of the person who performed the action.
|
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