Serialized Form (AWS Java SDK for Amazon Connect Contact Lens 1.12.787 API)

Package com.amazonaws.services.connectcontactlens.model
- Class com.amazonaws.services.connectcontactlens.model.AccessDeniedException extends AmazonConnectContactLensException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.AmazonConnectContactLensException extends AmazonServiceException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.Categories extends Object implements Serializable
  - Serialized Fields
    - matchedCategories
```
List<E> matchedCategories
```
      The category rules that have been matched in the analyzed segment.
    - matchedDetails
```
Map<K,V> matchedDetails
```
      The category rule that was matched and when it occurred in the transcript.
- Class com.amazonaws.services.connectcontactlens.model.CategoryDetails extends Object implements Serializable
  - Serialized Fields
    - pointsOfInterest
```
List<E> pointsOfInterest
```
      The section of audio where the category rule was detected.
- Class com.amazonaws.services.connectcontactlens.model.CharacterOffsets extends Object implements Serializable
  - Serialized Fields
    - beginOffsetChar
```
Integer beginOffsetChar
```
      The beginning of the issue.
    - endOffsetChar
```
Integer endOffsetChar
```
      The end of the issue.
- Class com.amazonaws.services.connectcontactlens.model.InternalServiceException extends AmazonConnectContactLensException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.InvalidRequestException extends AmazonConnectContactLensException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.IssueDetected extends Object implements Serializable
  - Serialized Fields
    - characterOffsets
```
CharacterOffsets characterOffsets
```
      The offset for when the issue was detected in the segment.
- Class com.amazonaws.services.connectcontactlens.model.ListRealtimeContactAnalysisSegmentsRequest extends AmazonWebServiceRequest implements Serializable
  - Serialized Fields
    - instanceId
```
String instanceId
```
      The identifier of the Amazon Connect instance.
    - contactId
```
String contactId
```
      The identifier of the contact.
    - maxResults
```
Integer maxResults
```
      The maximum number of results to return per page.
    - nextToken
```
String nextToken
```
      The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Class com.amazonaws.services.connectcontactlens.model.ListRealtimeContactAnalysisSegmentsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable
  - Serialized Fields
    - segments
```
List<E> segments
```
      An analyzed transcript or category.
    - nextToken
```
String nextToken
```
      If there are additional results, this is the token for the next set of results. If response includes nextToken there are two possible scenarios:
      
      There are more segments so another call is required to get them.
      
      There are no more segments at this time, but more may be available later (real-time analysis is in progress) so the client should call the operation again to get new segments.
      
      If response does not include nextToken, the analysis is completed (successfully or failed) and there are no more segments to retrieve.
- Class com.amazonaws.services.connectcontactlens.model.PointOfInterest extends Object implements Serializable
  - Serialized Fields
    - beginOffsetMillis
```
Integer beginOffsetMillis
```
      The beginning offset in milliseconds where the category rule was detected.
    - endOffsetMillis
```
Integer endOffsetMillis
```
      The ending offset in milliseconds where the category rule was detected.
- Class com.amazonaws.services.connectcontactlens.model.PostContactSummary extends Object implements Serializable
  - Serialized Fields
    - content
```
String content
```
      The content of the summary.
    - status
```
String status
```
      Whether the summary was successfully COMPLETED or FAILED to be generated.
    - failureCode
```
String failureCode
```
      If the summary failed to be generated, one of the following failure codes occurs:
      
      QUOTA_EXCEEDED: The number of concurrent analytics jobs reached your service quota.
      
      INSUFFICIENT_CONVERSATION_CONTENT: The conversation needs to have at least one turn from both the participants in order to generate the summary.
      
      FAILED_SAFETY_GUIDELINES: The generated summary cannot be provided because it failed to meet system safety guidelines.
      
      INVALID_ANALYSIS_CONFIGURATION: This code occurs when, for example, you're using a language that isn't supported by generative AI-powered post-contact summaries.
      
      INTERNAL_ERROR: Internal system error.
- Class com.amazonaws.services.connectcontactlens.model.RealtimeContactAnalysisSegment extends Object implements Serializable
  - Serialized Fields
    - transcript
```
Transcript transcript
```
      The analyzed transcript.
    - categories
```
Categories categories
```
      The matched category rules.
    - postContactSummary
```
PostContactSummary postContactSummary
```
      Information about the post-contact summary.
- Class com.amazonaws.services.connectcontactlens.model.ResourceNotFoundException extends AmazonConnectContactLensException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.ThrottlingException extends AmazonConnectContactLensException implements Serializable
  
  serialVersionUID:
  
  1L
- Class com.amazonaws.services.connectcontactlens.model.Transcript extends Object implements Serializable
  - Serialized Fields
    - id
```
String id
```
      The identifier of the transcript.
    - participantId
```
String participantId
```
      The identifier of the participant. Valid values are CUSTOMER or AGENT.
    - participantRole
```
String participantRole
```
      The role of participant. For example, is it a customer, agent, or system.
    - content
```
String content
```
      The content of the transcript.
    - beginOffsetMillis
```
Integer beginOffsetMillis
```
      The beginning offset in the contact for this transcript.
    - endOffsetMillis
```
Integer endOffsetMillis
```
      The end offset in the contact for this transcript.
    - sentiment
```
String sentiment
```
      The sentiment detected for this piece of transcript.
    - issuesDetected
```
List<E> issuesDetected
```
      List of positions where issues were detected on the transcript.

Serialized Form

Package com.amazonaws.services.connectcontactlens.model

Class com.amazonaws.services.connectcontactlens.model.AccessDeniedException extends AmazonConnectContactLensException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.AmazonConnectContactLensException extends AmazonServiceException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.Categories extends Object implements Serializable

Serialized Fields

matchedCategories

matchedDetails

Class com.amazonaws.services.connectcontactlens.model.CategoryDetails extends Object implements Serializable

Serialized Fields

pointsOfInterest

Class com.amazonaws.services.connectcontactlens.model.CharacterOffsets extends Object implements Serializable

Serialized Fields

beginOffsetChar

endOffsetChar

Class com.amazonaws.services.connectcontactlens.model.InternalServiceException extends AmazonConnectContactLensException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.InvalidRequestException extends AmazonConnectContactLensException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.IssueDetected extends Object implements Serializable

Serialized Fields

characterOffsets

Class com.amazonaws.services.connectcontactlens.model.ListRealtimeContactAnalysisSegmentsRequest extends AmazonWebServiceRequest implements Serializable

Serialized Fields

instanceId

contactId

maxResults

nextToken

Class com.amazonaws.services.connectcontactlens.model.ListRealtimeContactAnalysisSegmentsResult extends AmazonWebServiceResult<ResponseMetadata> implements Serializable

Serialized Fields

segments

nextToken

Class com.amazonaws.services.connectcontactlens.model.PointOfInterest extends Object implements Serializable

Serialized Fields

beginOffsetMillis

endOffsetMillis

Class com.amazonaws.services.connectcontactlens.model.PostContactSummary extends Object implements Serializable

Serialized Fields

content

status

failureCode

Class com.amazonaws.services.connectcontactlens.model.RealtimeContactAnalysisSegment extends Object implements Serializable

Serialized Fields

transcript

categories

postContactSummary

Class com.amazonaws.services.connectcontactlens.model.ResourceNotFoundException extends AmazonConnectContactLensException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.ThrottlingException extends AmazonConnectContactLensException implements Serializable

Class com.amazonaws.services.connectcontactlens.model.Transcript extends Object implements Serializable

Serialized Fields

id

participantId

participantRole

content

beginOffsetMillis

endOffsetMillis

sentiment

issuesDetected