@Generated(value="com.amazonaws:aws-java-sdk-code-generator") public interface AmazonConnectWisdomAsync extends AmazonConnectWisdom
AsyncHandler can be used to
receive notification when an asynchronous operation completes.
Note: Do not directly implement this interface, new methods are added to it regularly. Extend from
AbstractAmazonConnectWisdomAsync instead.
Amazon Connect Wisdom delivers agents the information they need to solve customer issues as they're actively speaking with customers. Agents can search across connected repositories from within their agent desktop to find answers quickly. Use Amazon Connect Wisdom to create an assistant and a knowledge base, for example, or manage content by uploading custom files.
ENDPOINT_PREFIXcreateAssistant, createAssistantAssociation, createContent, createKnowledgeBase, createQuickResponse, createSession, deleteAssistant, deleteAssistantAssociation, deleteContent, deleteImportJob, deleteKnowledgeBase, deleteQuickResponse, getAssistant, getAssistantAssociation, getCachedResponseMetadata, getContent, getContentSummary, getImportJob, getKnowledgeBase, getQuickResponse, getRecommendations, getSession, listAssistantAssociations, listAssistants, listContents, listImportJobs, listKnowledgeBases, listQuickResponses, listTagsForResource, notifyRecommendationsReceived, queryAssistant, removeKnowledgeBaseTemplateUri, searchContent, searchQuickResponses, searchSessions, shutdown, startContentUpload, startImportJob, tagResource, untagResource, updateContent, updateKnowledgeBaseTemplateUri, updateQuickResponseFuture<CreateAssistantResult> createAssistantAsync(CreateAssistantRequest createAssistantRequest)
Creates an Amazon Connect Wisdom assistant.
createAssistantRequest - Future<CreateAssistantResult> createAssistantAsync(CreateAssistantRequest createAssistantRequest, AsyncHandler<CreateAssistantRequest,CreateAssistantResult> asyncHandler)
Creates an Amazon Connect Wisdom assistant.
createAssistantRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateAssistantAssociationResult> createAssistantAssociationAsync(CreateAssistantAssociationRequest createAssistantAssociationRequest)
Creates an association between an Amazon Connect Wisdom assistant and another resource. Currently, the only supported association is with a knowledge base. An assistant can have only a single association.
createAssistantAssociationRequest - Future<CreateAssistantAssociationResult> createAssistantAssociationAsync(CreateAssistantAssociationRequest createAssistantAssociationRequest, AsyncHandler<CreateAssistantAssociationRequest,CreateAssistantAssociationResult> asyncHandler)
Creates an association between an Amazon Connect Wisdom assistant and another resource. Currently, the only supported association is with a knowledge base. An assistant can have only a single association.
createAssistantAssociationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateContentResult> createContentAsync(CreateContentRequest createContentRequest)
Creates Wisdom content. Before to calling this API, use StartContentUpload to upload an asset.
createContentRequest - Future<CreateContentResult> createContentAsync(CreateContentRequest createContentRequest, AsyncHandler<CreateContentRequest,CreateContentResult> asyncHandler)
Creates Wisdom content. Before to calling this API, use StartContentUpload to upload an asset.
createContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateKnowledgeBaseResult> createKnowledgeBaseAsync(CreateKnowledgeBaseRequest createKnowledgeBaseRequest)
Creates a knowledge base.
When using this API, you cannot reuse Amazon AppIntegrations
DataIntegrations with external knowledge bases such as Salesforce and ServiceNow. If you do, you'll get an
InvalidRequestException error.
For example, you're programmatically managing your external knowledge base, and you want to add or remove one of the fields that is being ingested from Salesforce. Do the following:
Call DeleteKnowledgeBase .
Call DeleteDataIntegration.
Call CreateDataIntegration to recreate the DataIntegration or a create different one.
Call CreateKnowledgeBase.
createKnowledgeBaseRequest - Future<CreateKnowledgeBaseResult> createKnowledgeBaseAsync(CreateKnowledgeBaseRequest createKnowledgeBaseRequest, AsyncHandler<CreateKnowledgeBaseRequest,CreateKnowledgeBaseResult> asyncHandler)
Creates a knowledge base.
When using this API, you cannot reuse Amazon AppIntegrations
DataIntegrations with external knowledge bases such as Salesforce and ServiceNow. If you do, you'll get an
InvalidRequestException error.
For example, you're programmatically managing your external knowledge base, and you want to add or remove one of the fields that is being ingested from Salesforce. Do the following:
Call DeleteKnowledgeBase .
Call DeleteDataIntegration.
Call CreateDataIntegration to recreate the DataIntegration or a create different one.
Call CreateKnowledgeBase.
createKnowledgeBaseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateQuickResponseResult> createQuickResponseAsync(CreateQuickResponseRequest createQuickResponseRequest)
Creates a Wisdom quick response.
createQuickResponseRequest - Future<CreateQuickResponseResult> createQuickResponseAsync(CreateQuickResponseRequest createQuickResponseRequest, AsyncHandler<CreateQuickResponseRequest,CreateQuickResponseResult> asyncHandler)
Creates a Wisdom quick response.
createQuickResponseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<CreateSessionResult> createSessionAsync(CreateSessionRequest createSessionRequest)
Creates a session. A session is a contextual container used for generating recommendations. Amazon Connect creates a new Wisdom session for each contact on which Wisdom is enabled.
createSessionRequest - Future<CreateSessionResult> createSessionAsync(CreateSessionRequest createSessionRequest, AsyncHandler<CreateSessionRequest,CreateSessionResult> asyncHandler)
Creates a session. A session is a contextual container used for generating recommendations. Amazon Connect creates a new Wisdom session for each contact on which Wisdom is enabled.
createSessionRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteAssistantResult> deleteAssistantAsync(DeleteAssistantRequest deleteAssistantRequest)
Deletes an assistant.
deleteAssistantRequest - Future<DeleteAssistantResult> deleteAssistantAsync(DeleteAssistantRequest deleteAssistantRequest, AsyncHandler<DeleteAssistantRequest,DeleteAssistantResult> asyncHandler)
Deletes an assistant.
deleteAssistantRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteAssistantAssociationResult> deleteAssistantAssociationAsync(DeleteAssistantAssociationRequest deleteAssistantAssociationRequest)
Deletes an assistant association.
deleteAssistantAssociationRequest - Future<DeleteAssistantAssociationResult> deleteAssistantAssociationAsync(DeleteAssistantAssociationRequest deleteAssistantAssociationRequest, AsyncHandler<DeleteAssistantAssociationRequest,DeleteAssistantAssociationResult> asyncHandler)
Deletes an assistant association.
deleteAssistantAssociationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteContentResult> deleteContentAsync(DeleteContentRequest deleteContentRequest)
Deletes the content.
deleteContentRequest - Future<DeleteContentResult> deleteContentAsync(DeleteContentRequest deleteContentRequest, AsyncHandler<DeleteContentRequest,DeleteContentResult> asyncHandler)
Deletes the content.
deleteContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteImportJobResult> deleteImportJobAsync(DeleteImportJobRequest deleteImportJobRequest)
Deletes the quick response import job.
deleteImportJobRequest - Future<DeleteImportJobResult> deleteImportJobAsync(DeleteImportJobRequest deleteImportJobRequest, AsyncHandler<DeleteImportJobRequest,DeleteImportJobResult> asyncHandler)
Deletes the quick response import job.
deleteImportJobRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteKnowledgeBaseResult> deleteKnowledgeBaseAsync(DeleteKnowledgeBaseRequest deleteKnowledgeBaseRequest)
Deletes the knowledge base.
When you use this API to delete an external knowledge base such as Salesforce or ServiceNow, you must also delete the Amazon AppIntegrations DataIntegration. This is because you can't reuse the DataIntegration after it's been associated with an external knowledge base. However, you can delete and recreate it. See DeleteDataIntegration and CreateDataIntegration in the Amazon AppIntegrations API Reference.
deleteKnowledgeBaseRequest - Future<DeleteKnowledgeBaseResult> deleteKnowledgeBaseAsync(DeleteKnowledgeBaseRequest deleteKnowledgeBaseRequest, AsyncHandler<DeleteKnowledgeBaseRequest,DeleteKnowledgeBaseResult> asyncHandler)
Deletes the knowledge base.
When you use this API to delete an external knowledge base such as Salesforce or ServiceNow, you must also delete the Amazon AppIntegrations DataIntegration. This is because you can't reuse the DataIntegration after it's been associated with an external knowledge base. However, you can delete and recreate it. See DeleteDataIntegration and CreateDataIntegration in the Amazon AppIntegrations API Reference.
deleteKnowledgeBaseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<DeleteQuickResponseResult> deleteQuickResponseAsync(DeleteQuickResponseRequest deleteQuickResponseRequest)
Deletes a quick response.
deleteQuickResponseRequest - Future<DeleteQuickResponseResult> deleteQuickResponseAsync(DeleteQuickResponseRequest deleteQuickResponseRequest, AsyncHandler<DeleteQuickResponseRequest,DeleteQuickResponseResult> asyncHandler)
Deletes a quick response.
deleteQuickResponseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetAssistantResult> getAssistantAsync(GetAssistantRequest getAssistantRequest)
Retrieves information about an assistant.
getAssistantRequest - Future<GetAssistantResult> getAssistantAsync(GetAssistantRequest getAssistantRequest, AsyncHandler<GetAssistantRequest,GetAssistantResult> asyncHandler)
Retrieves information about an assistant.
getAssistantRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetAssistantAssociationResult> getAssistantAssociationAsync(GetAssistantAssociationRequest getAssistantAssociationRequest)
Retrieves information about an assistant association.
getAssistantAssociationRequest - Future<GetAssistantAssociationResult> getAssistantAssociationAsync(GetAssistantAssociationRequest getAssistantAssociationRequest, AsyncHandler<GetAssistantAssociationRequest,GetAssistantAssociationResult> asyncHandler)
Retrieves information about an assistant association.
getAssistantAssociationRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetContentResult> getContentAsync(GetContentRequest getContentRequest)
Retrieves content, including a pre-signed URL to download the content.
getContentRequest - Future<GetContentResult> getContentAsync(GetContentRequest getContentRequest, AsyncHandler<GetContentRequest,GetContentResult> asyncHandler)
Retrieves content, including a pre-signed URL to download the content.
getContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetContentSummaryResult> getContentSummaryAsync(GetContentSummaryRequest getContentSummaryRequest)
Retrieves summary information about the content.
getContentSummaryRequest - Future<GetContentSummaryResult> getContentSummaryAsync(GetContentSummaryRequest getContentSummaryRequest, AsyncHandler<GetContentSummaryRequest,GetContentSummaryResult> asyncHandler)
Retrieves summary information about the content.
getContentSummaryRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetImportJobResult> getImportJobAsync(GetImportJobRequest getImportJobRequest)
Retrieves the started import job.
getImportJobRequest - Future<GetImportJobResult> getImportJobAsync(GetImportJobRequest getImportJobRequest, AsyncHandler<GetImportJobRequest,GetImportJobResult> asyncHandler)
Retrieves the started import job.
getImportJobRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetKnowledgeBaseResult> getKnowledgeBaseAsync(GetKnowledgeBaseRequest getKnowledgeBaseRequest)
Retrieves information about the knowledge base.
getKnowledgeBaseRequest - Future<GetKnowledgeBaseResult> getKnowledgeBaseAsync(GetKnowledgeBaseRequest getKnowledgeBaseRequest, AsyncHandler<GetKnowledgeBaseRequest,GetKnowledgeBaseResult> asyncHandler)
Retrieves information about the knowledge base.
getKnowledgeBaseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetQuickResponseResult> getQuickResponseAsync(GetQuickResponseRequest getQuickResponseRequest)
Retrieves the quick response.
getQuickResponseRequest - Future<GetQuickResponseResult> getQuickResponseAsync(GetQuickResponseRequest getQuickResponseRequest, AsyncHandler<GetQuickResponseRequest,GetQuickResponseResult> asyncHandler)
Retrieves the quick response.
getQuickResponseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.@Deprecated Future<GetRecommendationsResult> getRecommendationsAsync(GetRecommendationsRequest getRecommendationsRequest)
Retrieves recommendations for the specified session. To avoid retrieving the same recommendations in subsequent
calls, use NotifyRecommendationsReceived. This API supports long-polling behavior with the waitTimeSeconds
parameter. Short poll is the default behavior and only returns recommendations already available. To perform a
manual query against an assistant, use QueryAssistant.
getRecommendationsRequest - @Deprecated Future<GetRecommendationsResult> getRecommendationsAsync(GetRecommendationsRequest getRecommendationsRequest, AsyncHandler<GetRecommendationsRequest,GetRecommendationsResult> asyncHandler)
Retrieves recommendations for the specified session. To avoid retrieving the same recommendations in subsequent
calls, use NotifyRecommendationsReceived. This API supports long-polling behavior with the waitTimeSeconds
parameter. Short poll is the default behavior and only returns recommendations already available. To perform a
manual query against an assistant, use QueryAssistant.
getRecommendationsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<GetSessionResult> getSessionAsync(GetSessionRequest getSessionRequest)
Retrieves information for a specified session.
getSessionRequest - Future<GetSessionResult> getSessionAsync(GetSessionRequest getSessionRequest, AsyncHandler<GetSessionRequest,GetSessionResult> asyncHandler)
Retrieves information for a specified session.
getSessionRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListAssistantAssociationsResult> listAssistantAssociationsAsync(ListAssistantAssociationsRequest listAssistantAssociationsRequest)
Lists information about assistant associations.
listAssistantAssociationsRequest - Future<ListAssistantAssociationsResult> listAssistantAssociationsAsync(ListAssistantAssociationsRequest listAssistantAssociationsRequest, AsyncHandler<ListAssistantAssociationsRequest,ListAssistantAssociationsResult> asyncHandler)
Lists information about assistant associations.
listAssistantAssociationsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListAssistantsResult> listAssistantsAsync(ListAssistantsRequest listAssistantsRequest)
Lists information about assistants.
listAssistantsRequest - Future<ListAssistantsResult> listAssistantsAsync(ListAssistantsRequest listAssistantsRequest, AsyncHandler<ListAssistantsRequest,ListAssistantsResult> asyncHandler)
Lists information about assistants.
listAssistantsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListContentsResult> listContentsAsync(ListContentsRequest listContentsRequest)
Lists the content.
listContentsRequest - Future<ListContentsResult> listContentsAsync(ListContentsRequest listContentsRequest, AsyncHandler<ListContentsRequest,ListContentsResult> asyncHandler)
Lists the content.
listContentsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListImportJobsResult> listImportJobsAsync(ListImportJobsRequest listImportJobsRequest)
Lists information about import jobs.
listImportJobsRequest - Future<ListImportJobsResult> listImportJobsAsync(ListImportJobsRequest listImportJobsRequest, AsyncHandler<ListImportJobsRequest,ListImportJobsResult> asyncHandler)
Lists information about import jobs.
listImportJobsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListKnowledgeBasesResult> listKnowledgeBasesAsync(ListKnowledgeBasesRequest listKnowledgeBasesRequest)
Lists the knowledge bases.
listKnowledgeBasesRequest - Future<ListKnowledgeBasesResult> listKnowledgeBasesAsync(ListKnowledgeBasesRequest listKnowledgeBasesRequest, AsyncHandler<ListKnowledgeBasesRequest,ListKnowledgeBasesResult> asyncHandler)
Lists the knowledge bases.
listKnowledgeBasesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListQuickResponsesResult> listQuickResponsesAsync(ListQuickResponsesRequest listQuickResponsesRequest)
Lists information about quick response.
listQuickResponsesRequest - Future<ListQuickResponsesResult> listQuickResponsesAsync(ListQuickResponsesRequest listQuickResponsesRequest, AsyncHandler<ListQuickResponsesRequest,ListQuickResponsesResult> asyncHandler)
Lists information about quick response.
listQuickResponsesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest)
Lists the tags for the specified resource.
listTagsForResourceRequest - Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest, AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler)
Lists the tags for the specified resource.
listTagsForResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<NotifyRecommendationsReceivedResult> notifyRecommendationsReceivedAsync(NotifyRecommendationsReceivedRequest notifyRecommendationsReceivedRequest)
Removes the specified recommendations from the specified assistant's queue of newly available recommendations.
You can use this API in conjunction with GetRecommendations
and a waitTimeSeconds input for long-polling behavior and avoiding duplicate recommendations.
notifyRecommendationsReceivedRequest - Future<NotifyRecommendationsReceivedResult> notifyRecommendationsReceivedAsync(NotifyRecommendationsReceivedRequest notifyRecommendationsReceivedRequest, AsyncHandler<NotifyRecommendationsReceivedRequest,NotifyRecommendationsReceivedResult> asyncHandler)
Removes the specified recommendations from the specified assistant's queue of newly available recommendations.
You can use this API in conjunction with GetRecommendations
and a waitTimeSeconds input for long-polling behavior and avoiding duplicate recommendations.
notifyRecommendationsReceivedRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.@Deprecated Future<QueryAssistantResult> queryAssistantAsync(QueryAssistantRequest queryAssistantRequest)
Performs a manual search against the specified assistant. To retrieve recommendations for an assistant, use GetRecommendations.
queryAssistantRequest - @Deprecated Future<QueryAssistantResult> queryAssistantAsync(QueryAssistantRequest queryAssistantRequest, AsyncHandler<QueryAssistantRequest,QueryAssistantResult> asyncHandler)
Performs a manual search against the specified assistant. To retrieve recommendations for an assistant, use GetRecommendations.
queryAssistantRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<RemoveKnowledgeBaseTemplateUriResult> removeKnowledgeBaseTemplateUriAsync(RemoveKnowledgeBaseTemplateUriRequest removeKnowledgeBaseTemplateUriRequest)
Removes a URI template from a knowledge base.
removeKnowledgeBaseTemplateUriRequest - Future<RemoveKnowledgeBaseTemplateUriResult> removeKnowledgeBaseTemplateUriAsync(RemoveKnowledgeBaseTemplateUriRequest removeKnowledgeBaseTemplateUriRequest, AsyncHandler<RemoveKnowledgeBaseTemplateUriRequest,RemoveKnowledgeBaseTemplateUriResult> asyncHandler)
Removes a URI template from a knowledge base.
removeKnowledgeBaseTemplateUriRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchContentResult> searchContentAsync(SearchContentRequest searchContentRequest)
Searches for content in a specified knowledge base. Can be used to get a specific content resource by its name.
searchContentRequest - Future<SearchContentResult> searchContentAsync(SearchContentRequest searchContentRequest, AsyncHandler<SearchContentRequest,SearchContentResult> asyncHandler)
Searches for content in a specified knowledge base. Can be used to get a specific content resource by its name.
searchContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchQuickResponsesResult> searchQuickResponsesAsync(SearchQuickResponsesRequest searchQuickResponsesRequest)
Searches existing Wisdom quick responses in a Wisdom knowledge base.
searchQuickResponsesRequest - Future<SearchQuickResponsesResult> searchQuickResponsesAsync(SearchQuickResponsesRequest searchQuickResponsesRequest, AsyncHandler<SearchQuickResponsesRequest,SearchQuickResponsesResult> asyncHandler)
Searches existing Wisdom quick responses in a Wisdom knowledge base.
searchQuickResponsesRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<SearchSessionsResult> searchSessionsAsync(SearchSessionsRequest searchSessionsRequest)
Searches for sessions.
searchSessionsRequest - Future<SearchSessionsResult> searchSessionsAsync(SearchSessionsRequest searchSessionsRequest, AsyncHandler<SearchSessionsRequest,SearchSessionsResult> asyncHandler)
Searches for sessions.
searchSessionsRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartContentUploadResult> startContentUploadAsync(StartContentUploadRequest startContentUploadRequest)
Get a URL to upload content to a knowledge base. To upload content, first make a PUT request to the returned URL with your file, making sure to include the required headers. Then use CreateContent to finalize the content creation process or UpdateContent to modify an existing resource. You can only upload content to a knowledge base of type CUSTOM.
startContentUploadRequest - Future<StartContentUploadResult> startContentUploadAsync(StartContentUploadRequest startContentUploadRequest, AsyncHandler<StartContentUploadRequest,StartContentUploadResult> asyncHandler)
Get a URL to upload content to a knowledge base. To upload content, first make a PUT request to the returned URL with your file, making sure to include the required headers. Then use CreateContent to finalize the content creation process or UpdateContent to modify an existing resource. You can only upload content to a knowledge base of type CUSTOM.
startContentUploadRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<StartImportJobResult> startImportJobAsync(StartImportJobRequest startImportJobRequest)
Start an asynchronous job to import Wisdom resources from an uploaded source file. Before calling this API, use StartContentUpload to upload an asset that contains the resource data.
For importing Wisdom quick responses, you need to upload a csv file including the quick responses. For information about how to format the csv file for importing quick responses, see Import quick responses.
startImportJobRequest - Future<StartImportJobResult> startImportJobAsync(StartImportJobRequest startImportJobRequest, AsyncHandler<StartImportJobRequest,StartImportJobResult> asyncHandler)
Start an asynchronous job to import Wisdom resources from an uploaded source file. Before calling this API, use StartContentUpload to upload an asset that contains the resource data.
For importing Wisdom quick responses, you need to upload a csv file including the quick responses. For information about how to format the csv file for importing quick responses, see Import quick responses.
startImportJobRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest)
Adds the specified tags to the specified resource.
tagResourceRequest - Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest, AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler)
Adds the specified tags to the specified resource.
tagResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest)
Removes the specified tags from the specified resource.
untagResourceRequest - Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest, AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler)
Removes the specified tags from the specified resource.
untagResourceRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateContentResult> updateContentAsync(UpdateContentRequest updateContentRequest)
Updates information about the content.
updateContentRequest - Future<UpdateContentResult> updateContentAsync(UpdateContentRequest updateContentRequest, AsyncHandler<UpdateContentRequest,UpdateContentResult> asyncHandler)
Updates information about the content.
updateContentRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateKnowledgeBaseTemplateUriResult> updateKnowledgeBaseTemplateUriAsync(UpdateKnowledgeBaseTemplateUriRequest updateKnowledgeBaseTemplateUriRequest)
Updates the template URI of a knowledge base. This is only supported for knowledge bases of type EXTERNAL.
Include a single variable in ${variable} format; this interpolated by Wisdom using ingested content.
For example, if you ingest a Salesforce article, it has an Id value, and you can set the template
URI to https://myInstanceName.lightning.force.com/lightning/r/Knowledge__kav/*${Id}*/view.
updateKnowledgeBaseTemplateUriRequest - Future<UpdateKnowledgeBaseTemplateUriResult> updateKnowledgeBaseTemplateUriAsync(UpdateKnowledgeBaseTemplateUriRequest updateKnowledgeBaseTemplateUriRequest, AsyncHandler<UpdateKnowledgeBaseTemplateUriRequest,UpdateKnowledgeBaseTemplateUriResult> asyncHandler)
Updates the template URI of a knowledge base. This is only supported for knowledge bases of type EXTERNAL.
Include a single variable in ${variable} format; this interpolated by Wisdom using ingested content.
For example, if you ingest a Salesforce article, it has an Id value, and you can set the template
URI to https://myInstanceName.lightning.force.com/lightning/r/Knowledge__kav/*${Id}*/view.
updateKnowledgeBaseTemplateUriRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Future<UpdateQuickResponseResult> updateQuickResponseAsync(UpdateQuickResponseRequest updateQuickResponseRequest)
Updates an existing Wisdom quick response.
updateQuickResponseRequest - Future<UpdateQuickResponseResult> updateQuickResponseAsync(UpdateQuickResponseRequest updateQuickResponseRequest, AsyncHandler<UpdateQuickResponseRequest,UpdateQuickResponseResult> asyncHandler)
Updates an existing Wisdom quick response.
updateQuickResponseRequest - asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an
implementation of the callback methods in this interface to receive notification of successful or
unsuccessful completion of the operation.Copyright © 2025. All rights reserved.