@Generated(value="com.amazonaws:aws-java-sdk-code-generator") public class Rule extends Object implements Serializable, Cloneable, StructuredPojo
A condition in the call between the customer and the agent that you want to filter for.
| Constructor and Description |
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Rule() |
| Modifier and Type | Method and Description |
|---|---|
Rule |
clone() |
boolean |
equals(Object obj) |
InterruptionFilter |
getInterruptionFilter()
A condition for a time period when either the customer or agent was interrupting the other person.
|
NonTalkTimeFilter |
getNonTalkTimeFilter()
A condition for a time period when neither the customer nor the agent was talking.
|
SentimentFilter |
getSentimentFilter()
A condition that is applied to a particular customer sentiment.
|
TranscriptFilter |
getTranscriptFilter()
A condition that catches particular words or phrases based on a exact match.
|
int |
hashCode() |
void |
marshall(ProtocolMarshaller protocolMarshaller) |
void |
setInterruptionFilter(InterruptionFilter interruptionFilter)
A condition for a time period when either the customer or agent was interrupting the other person.
|
void |
setNonTalkTimeFilter(NonTalkTimeFilter nonTalkTimeFilter)
A condition for a time period when neither the customer nor the agent was talking.
|
void |
setSentimentFilter(SentimentFilter sentimentFilter)
A condition that is applied to a particular customer sentiment.
|
void |
setTranscriptFilter(TranscriptFilter transcriptFilter)
A condition that catches particular words or phrases based on a exact match.
|
String |
toString()
Returns a string representation of this object.
|
Rule |
withInterruptionFilter(InterruptionFilter interruptionFilter)
A condition for a time period when either the customer or agent was interrupting the other person.
|
Rule |
withNonTalkTimeFilter(NonTalkTimeFilter nonTalkTimeFilter)
A condition for a time period when neither the customer nor the agent was talking.
|
Rule |
withSentimentFilter(SentimentFilter sentimentFilter)
A condition that is applied to a particular customer sentiment.
|
Rule |
withTranscriptFilter(TranscriptFilter transcriptFilter)
A condition that catches particular words or phrases based on a exact match.
|
public void setNonTalkTimeFilter(NonTalkTimeFilter nonTalkTimeFilter)
A condition for a time period when neither the customer nor the agent was talking.
nonTalkTimeFilter - A condition for a time period when neither the customer nor the agent was talking.public NonTalkTimeFilter getNonTalkTimeFilter()
A condition for a time period when neither the customer nor the agent was talking.
public Rule withNonTalkTimeFilter(NonTalkTimeFilter nonTalkTimeFilter)
A condition for a time period when neither the customer nor the agent was talking.
nonTalkTimeFilter - A condition for a time period when neither the customer nor the agent was talking.public void setInterruptionFilter(InterruptionFilter interruptionFilter)
A condition for a time period when either the customer or agent was interrupting the other person.
interruptionFilter - A condition for a time period when either the customer or agent was interrupting the other person.public InterruptionFilter getInterruptionFilter()
A condition for a time period when either the customer or agent was interrupting the other person.
public Rule withInterruptionFilter(InterruptionFilter interruptionFilter)
A condition for a time period when either the customer or agent was interrupting the other person.
interruptionFilter - A condition for a time period when either the customer or agent was interrupting the other person.public void setTranscriptFilter(TranscriptFilter transcriptFilter)
A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.
transcriptFilter - A condition that catches particular words or phrases based on a exact match. For example, if you set the
phrase "I want to speak to the manager", only that exact phrase will be returned.public TranscriptFilter getTranscriptFilter()
A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.
public Rule withTranscriptFilter(TranscriptFilter transcriptFilter)
A condition that catches particular words or phrases based on a exact match. For example, if you set the phrase "I want to speak to the manager", only that exact phrase will be returned.
transcriptFilter - A condition that catches particular words or phrases based on a exact match. For example, if you set the
phrase "I want to speak to the manager", only that exact phrase will be returned.public void setSentimentFilter(SentimentFilter sentimentFilter)
A condition that is applied to a particular customer sentiment.
sentimentFilter - A condition that is applied to a particular customer sentiment.public SentimentFilter getSentimentFilter()
A condition that is applied to a particular customer sentiment.
public Rule withSentimentFilter(SentimentFilter sentimentFilter)
A condition that is applied to a particular customer sentiment.
sentimentFilter - A condition that is applied to a particular customer sentiment.public String toString()
toString in class ObjectObject.toString()public void marshall(ProtocolMarshaller protocolMarshaller)
marshall in interface StructuredPojoCopyright © 2022. All rights reserved.