| Package | Description |
|---|---|
| org.zendesk.client.v2 | |
| org.zendesk.client.v2.model |
| Modifier and Type | Method and Description |
|---|---|
Ticket |
Zendesk.createComment(long ticketId,
Comment comment) |
Ticket |
Zendesk.createTicket(Ticket ticket) |
Ticket |
Zendesk.createTicketFromTweet(long tweetId,
long monitorId) |
Ticket |
Zendesk.getTicket(long id) |
Ticket |
Zendesk.importTicket(TicketImport ticketImport) |
Ticket |
Zendesk.macrosShowChangesToTicket(long macroId) |
Ticket |
Zendesk.macrosShowTicketAfterChanges(long ticketId,
long macroId) |
Ticket |
Zendesk.updateTicket(Ticket ticket) |
| Modifier and Type | Method and Description |
|---|---|
org.asynchttpclient.ListenableFuture<Ticket> |
Zendesk.createTicketAsync(Ticket ticket) |
Iterable<Ticket> |
Zendesk.getOrganizationTickets(long organizationId) |
Iterable<Ticket> |
Zendesk.getRecentTickets() |
List<Ticket> |
Zendesk.getTicketIncidents(long id) |
Iterable<Ticket> |
Zendesk.getTickets() |
List<Ticket> |
Zendesk.getTickets(long id,
long... ids) |
Iterable<Ticket> |
Zendesk.getTicketsByExternalId(String externalId) |
Iterable<Ticket> |
Zendesk.getTicketsByExternalId(String externalId,
boolean includeArchived) |
Iterable<Ticket> |
Zendesk.getTicketsByStatus(Status... ticketStatus)
Deprecated.
This API is no longer available from the vendor. Use the
Zendesk.getTicketsFromSearch(String) method instead |
Iterable<Ticket> |
Zendesk.getTicketsFromSearch(String searchTerm) |
Iterable<Ticket> |
Zendesk.getTicketsIncrementally(Date startTime)
https://developer.zendesk.com/rest_api/docs/support/incremental_export
|
Iterable<Ticket> |
Zendesk.getTicketsIncrementally(Date startTime,
Date endTime)
Deprecated.
incremental export does not support an end_time parameter
|
Iterable<Ticket> |
Zendesk.getUserCCDTickets(long userId) |
Iterable<Ticket> |
Zendesk.getUserRequestedTickets(long userId) |
| Modifier and Type | Method and Description |
|---|---|
SatisfactionRating |
Zendesk.createSatisfactionRating(Ticket ticket,
SatisfactionRating satisfactionRating) |
Ticket |
Zendesk.createTicket(Ticket ticket) |
org.asynchttpclient.ListenableFuture<Ticket> |
Zendesk.createTicketAsync(Ticket ticket) |
JobStatus |
Zendesk.createTickets(Ticket... tickets) |
void |
Zendesk.deleteTicket(Ticket ticket) |
Audit |
Zendesk.getTicketAudit(Ticket ticket,
Audit audit) |
Audit |
Zendesk.getTicketAudit(Ticket ticket,
long id) |
Iterable<Audit> |
Zendesk.getTicketAudits(Ticket ticket) |
void |
Zendesk.makePrivateTicketAudit(Ticket ticket,
Audit audit) |
void |
Zendesk.makePrivateTicketAudit(Ticket ticket,
long id) |
void |
Zendesk.markTicketAsSpam(Ticket ticket) |
JobStatus |
Zendesk.permanentlyDeleteTicket(Ticket ticket) |
org.asynchttpclient.ListenableFuture<JobStatus> |
Zendesk.queueCreateTicketAsync(Ticket ticket) |
void |
Zendesk.trustTicketAudit(Ticket ticket,
Audit audit) |
void |
Zendesk.trustTicketAudit(Ticket ticket,
long id) |
Ticket |
Zendesk.updateTicket(Ticket ticket) |
JobStatus |
Zendesk.updateTickets(Ticket... tickets) |
| Modifier and Type | Method and Description |
|---|---|
JobStatus |
Zendesk.createTickets(List<Ticket> tickets) |
org.asynchttpclient.ListenableFuture<JobStatus> |
Zendesk.createTicketsAsync(List<Ticket> tickets) |
JobStatus |
Zendesk.updateTickets(List<Ticket> tickets) |
org.asynchttpclient.ListenableFuture<JobStatus> |
Zendesk.updateTicketsAsync(List<Ticket> tickets) |
| Modifier and Type | Class and Description |
|---|---|
class |
TicketImport |
| Modifier and Type | Method and Description |
|---|---|
Ticket |
TicketResult.getTicket() |
| Modifier and Type | Method and Description |
|---|---|
void |
TicketResult.setTicket(Ticket ticket) |
| Constructor and Description |
|---|
TicketResult(Ticket ticket) |
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