org.zendesk.client.v2

Class Zendesk

java.lang.Object

org.zendesk.client.v2.Zendesk

All Implemented Interfaces:

Closeable, AutoCloseable

public class Zendesk
extends Object
implements Closeable

Since:

04/04/2013 13:08

Author:

stephenc

Nested Class Summary

Nested Classes

Modifier and Type	Class and Description
static class	Zendesk.Builder

Method Summary

Methods

Modifier and Type	Method and Description
void	changeUserPassword(User user, String oldPassword, String newPassword)
void	close()
Forum	createForum(Forum forum)
Group	createGroup(Group group)
GroupMembership	createGroupMembership(GroupMembership groupMembership)
GroupMembership	createGroupMembership(long user_id, GroupMembership groupMembership)
List<Group>	createGroups(Group... groups)
List<Group>	createGroups(List<Group> groups)
static com.fasterxml.jackson.databind.ObjectMapper	createMapper()
Organization	createOrganization(Organization organization)
List<Organization>	createOrganizations(List<Organization> organizations)
List<Organization>	createOrganizations(Organization... organizations)
Request	createRequest(Request request)
Ticket	createTicket(Ticket ticket)
Field	createTicketField(Field field)
Topic	createTopic(Topic topic)
Attachment.Upload	createUpload(String fileName, byte[] content)
Attachment.Upload	createUpload(String fileName, String contentType, byte[] content)
Attachment.Upload	createUpload(String token, String fileName, String contentType, byte[] content)
User	createUser(User user)
void	createUserIdentity(long userId, Identity identity)
void	createUserIdentity(User user, Identity identity)
List<User>	createUsers(List<User> users)
List<User>	createUsers(User... users)
void	deleteAttachment(Attachment attachment)
void	deleteAttachment(long id)
void	deleteForum(Forum forum)
void	deleteGroup(Group group)
void	deleteGroup(long id)
void	deleteGroupMembership(GroupMembership groupMembership)
void	deleteGroupMembership(long id)
void	deleteGroupMembership(long user_id, GroupMembership groupMembership)
void	deleteGroupMembership(long user_id, long group_membership_id)
void	deleteOrganization(long id)
void	deleteOrganization(Organization organization)
void	deleteTicket(long id)
void	deleteTicket(Ticket ticket)
void	deleteTicketField(Field field)
void	deleteTicketField(long id)
void	deleteTickets(long id, long... ids)
void	deleteTopic(Topic topic)
void	deleteUpload(Attachment.Upload upload)
void	deleteUpload(String token)
void	deleteUser(long id)
void	deleteUser(User user)
void	deleteUserIdentity(long userId, long identityId)
void	deleteUserIdentity(User user, Identity identity)
void	deleteUserIdentity(User user, long identityId)
Iterable<GroupMembership>	getAssignableGroupMemberships()
List<GroupMembership>	getAssignableGroupMemberships(long group_id)
Iterable<Group>	getAssignableGroups()
Attachment	getAttachment(Attachment attachment)
Attachment	getAttachment(long id)
Iterable<Organization>	getAutoCompleteOrganizations(String name)
Iterable<Request>	getCCRequests()
User	getCurrentUser()
Forum	getForum(long id)
Iterable<Forum>	getForums()
List<Forum>	getForums(long category_id)
Group	getGroup(long id)
GroupMembership	getGroupMembership(long id)
GroupMembership	getGroupMembership(long user_id, long group_membership_id)
List<GroupMembership>	getGroupMembershipByUser(long user_id)
Iterable<GroupMembership>	getGroupMemberships()
List<GroupMembership>	getGroupMemberships(long group_id)
Iterable<Group>	getGroups()
Iterable<User>	getGroupUsers(long id)
Iterable<Request>	getOpenRequests()
Organization	getOrganization(long id)
Iterable<OrganizationField>	getOrganizationFields()
Iterable<Organization>	getOrganizations()
Iterable<Ticket>	getOrganizationTickets(long organizationId)
Iterable<User>	getOrganizationUsers(long id)
Iterable<Ticket>	getRecentTickets()
Request	getRequest(long id)
Comment	getRequestComment(long requestId, long commentId)
Comment	getRequestComment(Request request, Comment comment)
Comment	getRequestComment(Request request, long commentId)
Iterable<Comment>	getRequestComments(long id)
Iterable<Comment>	getRequestComments(Request request)
Iterable<Request>	getRequests()
<T extends SearchResultEntity> Iterable<T>	getSearchResults(Class<T> type, String query)
<T extends SearchResultEntity> Iterable<T>	getSearchResults(Class<T> type, String query, String params)
Iterable<SearchResultEntity>	getSearchResults(String query)
Iterable<Request>	getSolvedRequests()
Ticket	getTicket(long id)
Audit	getTicketAudit(long ticketId, long auditId)
Audit	getTicketAudit(Ticket ticket, Audit audit)
Audit	getTicketAudit(Ticket ticket, long id)
Iterable<Audit>	getTicketAudits(Long id)
Iterable<Audit>	getTicketAudits(Ticket ticket)
Iterable<Comment>	getTicketComments(long id)
Field	getTicketField(long id)
List<Field>	getTicketFields()
List<Ticket>	getTicketIncidents(long id)
Iterable<Ticket>	getTickets()
List<Ticket>	getTickets(long id, long... ids)
Iterable<Ticket>	getTicketsByStatus(Status... ticketStatus)
Iterable<Ticket>	getTicketsFromSearch(String searchTerm)
Topic	getTopic(long id)
Iterable<Topic>	getTopics()
List<Topic>	getTopics(long forum_id)
List<Topic>	getTopics(long id, long... ids)
List<Topic>	getTopicsByUser(long user_id)
User	getUser(long id)
Iterable<Ticket>	getUserCCDTickets(long userId)
Iterable<UserField>	getUserFields()
List<Identity>	getUserIdentities(long userId)
List<Identity>	getUserIdentities(User user)
Identity	getUserIdentity(long userId, long identityId)
Identity	getUserIdentity(User user, Identity identity)
Identity	getUserIdentity(User user, long identityId)
Iterable<Ticket>	getUserRequestedTickets(long userId)
Iterable<Request>	getUserRequests(long id)
Iterable<Request>	getUserRequests(User user)
Iterable<User>	getUsers()
protected <T> com.ning.http.client.AsyncCompletionHandler<T>	handle(Class<T> clazz)
protected <T> com.ning.http.client.AsyncCompletionHandler<T>	handle(Class<T> clazz, String name)
protected <T> com.ning.http.client.AsyncCompletionHandler<List<T>>	handleList(Class<T> clazz)
protected <T> com.ning.http.client.AsyncCompletionHandler<List<T>>	handleList(Class<T> clazz, String name)
protected com.ning.http.client.AsyncCompletionHandler<List<SearchResultEntity>>	handleSearchList(String name)
protected com.ning.http.client.AsyncCompletionHandler<Void>	handleStatus()
Topic	importTopic(Topic topic)
boolean	isClosed()
Iterable<Organization>	lookupOrganizationsByExternalId(String externalId)
Iterable<User>	lookupUserByEmail(String email)
Iterable<User>	lookupUserByExternalId(String externalId)
void	makePrivateTicketAudit(long ticketId, long auditId)
void	makePrivateTicketAudit(Ticket ticket, Audit audit)
void	makePrivateTicketAudit(Ticket ticket, long id)
void	markTicketAsSpam(long id)
void	markTicketAsSpam(Ticket ticket)
Identity	requestVerifyUserIdentity(long userId, long identityId)
Identity	requestVerifyUserIdentity(User user, Identity identity)
Identity	requestVerifyUserIdentity(User user, long identityId)
void	resetUserPassword(long id, String password)
void	resetUserPassword(User user, String password)
List<GroupMembership>	setGroupMembershipAsDefault(long user_id, GroupMembership groupMembership)
List<Identity>	setUserPrimaryIdentity(long userId, long identityId)
List<Identity>	setUserPrimaryIdentity(User user, Identity identity)
List<Identity>	setUserPrimaryIdentity(User user, long identityId)
void	trustTicketAudit(long ticketId, long auditId)
void	trustTicketAudit(Ticket ticket, Audit audit)
void	trustTicketAudit(Ticket ticket, long id)
Forum	updateForum(Forum forum)
Group	updateGroup(Group group)
Organization	updateOrganization(Organization organization)
Request	updateRequest(Request request)
Ticket	updateTicket(Ticket ticket)
Field	updateTicketField(Field field)
Topic	updateTopic(Topic topic)
User	updateUser(User user)
Identity	verifyUserIdentity(long userId, long identityId)
Identity	verifyUserIdentity(User user, Identity identity)
Identity	verifyUserIdentity(User user, long identityId)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Method Detail

isClosed

public boolean isClosed()

close

public void close()

Specified by:

close in interface Closeable

Specified by:

close in interface AutoCloseable

getTicket

public Ticket getTicket(long id)

getTicketIncidents

public List<Ticket> getTicketIncidents(long id)

deleteTicket

public void deleteTicket(Ticket ticket)

deleteTicket

public void deleteTicket(long id)

createTicket

public Ticket createTicket(Ticket ticket)

updateTicket

public Ticket updateTicket(Ticket ticket)

markTicketAsSpam

public void markTicketAsSpam(Ticket ticket)

markTicketAsSpam

public void markTicketAsSpam(long id)

deleteTickets

public void deleteTickets(long id,
                 long... ids)

getTickets

public Iterable<Ticket> getTickets()

getTicketsByStatus

public Iterable<Ticket> getTicketsByStatus(Status... ticketStatus)

getTicketsFromSearch

public Iterable<Ticket> getTicketsFromSearch(String searchTerm)

getTickets

public List<Ticket> getTickets(long id,
                      long... ids)

getRecentTickets

public Iterable<Ticket> getRecentTickets()

getOrganizationTickets

public Iterable<Ticket> getOrganizationTickets(long organizationId)

getUserRequestedTickets

public Iterable<Ticket> getUserRequestedTickets(long userId)

getUserCCDTickets

public Iterable<Ticket> getUserCCDTickets(long userId)

getTicketAudits

public Iterable<Audit> getTicketAudits(Ticket ticket)

getTicketAudits

public Iterable<Audit> getTicketAudits(Long id)

getTicketAudit

public Audit getTicketAudit(Ticket ticket,
                   Audit audit)

getTicketAudit

public Audit getTicketAudit(Ticket ticket,
                   long id)

getTicketAudit

public Audit getTicketAudit(long ticketId,
                   long auditId)

trustTicketAudit

public void trustTicketAudit(Ticket ticket,
                    Audit audit)

trustTicketAudit

public void trustTicketAudit(Ticket ticket,
                    long id)

trustTicketAudit

public void trustTicketAudit(long ticketId,
                    long auditId)

makePrivateTicketAudit

public void makePrivateTicketAudit(Ticket ticket,
                          Audit audit)

makePrivateTicketAudit

public void makePrivateTicketAudit(Ticket ticket,
                          long id)

makePrivateTicketAudit

public void makePrivateTicketAudit(long ticketId,
                          long auditId)

getTicketFields

public List<Field> getTicketFields()

getTicketField

public Field getTicketField(long id)

createTicketField

public Field createTicketField(Field field)

updateTicketField

public Field updateTicketField(Field field)

deleteTicketField

public void deleteTicketField(Field field)

deleteTicketField

public void deleteTicketField(long id)

createUpload

public Attachment.Upload createUpload(String fileName,
                             byte[] content)

createUpload

public Attachment.Upload createUpload(String fileName,
                             String contentType,
                             byte[] content)

createUpload

public Attachment.Upload createUpload(String token,
                             String fileName,
                             String contentType,
                             byte[] content)

deleteUpload

public void deleteUpload(Attachment.Upload upload)

deleteUpload

public void deleteUpload(String token)

getAttachment

public Attachment getAttachment(Attachment attachment)

getAttachment

public Attachment getAttachment(long id)

deleteAttachment

public void deleteAttachment(Attachment attachment)

deleteAttachment

public void deleteAttachment(long id)

getUsers

public Iterable<User> getUsers()

getGroupUsers

public Iterable<User> getGroupUsers(long id)

getOrganizationUsers

public Iterable<User> getOrganizationUsers(long id)

getUser

public User getUser(long id)

getUserFields

public Iterable<UserField> getUserFields()

createUser

public User createUser(User user)

createUsers

public List<User> createUsers(User... users)

createUsers

public List<User> createUsers(List<User> users)

updateUser

public User updateUser(User user)

deleteUser

public void deleteUser(User user)

deleteUser

public void deleteUser(long id)

lookupUserByEmail

public Iterable<User> lookupUserByEmail(String email)

lookupUserByExternalId

public Iterable<User> lookupUserByExternalId(String externalId)

getCurrentUser

public User getCurrentUser()

resetUserPassword

public void resetUserPassword(User user,
                     String password)

resetUserPassword

public void resetUserPassword(long id,
                     String password)

changeUserPassword

public void changeUserPassword(User user,
                      String oldPassword,
                      String newPassword)

getUserIdentities

public List<Identity> getUserIdentities(User user)

getUserIdentities

public List<Identity> getUserIdentities(long userId)

getUserIdentity

public Identity getUserIdentity(User user,
                       Identity identity)

getUserIdentity

public Identity getUserIdentity(User user,
                       long identityId)

getUserIdentity

public Identity getUserIdentity(long userId,
                       long identityId)

setUserPrimaryIdentity

public List<Identity> setUserPrimaryIdentity(User user,
                                    Identity identity)

setUserPrimaryIdentity

public List<Identity> setUserPrimaryIdentity(User user,
                                    long identityId)

setUserPrimaryIdentity

public List<Identity> setUserPrimaryIdentity(long userId,
                                    long identityId)

verifyUserIdentity

public Identity verifyUserIdentity(User user,
                          Identity identity)

verifyUserIdentity

public Identity verifyUserIdentity(User user,
                          long identityId)

verifyUserIdentity

public Identity verifyUserIdentity(long userId,
                          long identityId)

requestVerifyUserIdentity

public Identity requestVerifyUserIdentity(User user,
                                 Identity identity)

requestVerifyUserIdentity

public Identity requestVerifyUserIdentity(User user,
                                 long identityId)

requestVerifyUserIdentity

public Identity requestVerifyUserIdentity(long userId,
                                 long identityId)

deleteUserIdentity

public void deleteUserIdentity(User user,
                      Identity identity)

deleteUserIdentity

public void deleteUserIdentity(User user,
                      long identityId)

deleteUserIdentity

public void deleteUserIdentity(long userId,
                      long identityId)

createUserIdentity

public void createUserIdentity(long userId,
                      Identity identity)

createUserIdentity

public void createUserIdentity(User user,
                      Identity identity)

getRequests

public Iterable<Request> getRequests()

getOpenRequests

public Iterable<Request> getOpenRequests()

getSolvedRequests

public Iterable<Request> getSolvedRequests()

getCCRequests

public Iterable<Request> getCCRequests()

getUserRequests

public Iterable<Request> getUserRequests(User user)

getUserRequests

public Iterable<Request> getUserRequests(long id)

getRequest

public Request getRequest(long id)

createRequest

public Request createRequest(Request request)

updateRequest

public Request updateRequest(Request request)

getRequestComments

public Iterable<Comment> getRequestComments(Request request)

getRequestComments

public Iterable<Comment> getRequestComments(long id)

getTicketComments

public Iterable<Comment> getTicketComments(long id)

getRequestComment

public Comment getRequestComment(Request request,
                        Comment comment)

getRequestComment

public Comment getRequestComment(Request request,
                        long commentId)

getRequestComment

public Comment getRequestComment(long requestId,
                        long commentId)

getOrganizations

public Iterable<Organization> getOrganizations()

getOrganizationFields

public Iterable<OrganizationField> getOrganizationFields()

getAutoCompleteOrganizations

public Iterable<Organization> getAutoCompleteOrganizations(String name)

getOrganization

public Organization getOrganization(long id)

createOrganization

public Organization createOrganization(Organization organization)

createOrganizations

public List<Organization> createOrganizations(Organization... organizations)

createOrganizations

public List<Organization> createOrganizations(List<Organization> organizations)

updateOrganization

public Organization updateOrganization(Organization organization)

deleteOrganization

public void deleteOrganization(Organization organization)

deleteOrganization

public void deleteOrganization(long id)

lookupOrganizationsByExternalId

public Iterable<Organization> lookupOrganizationsByExternalId(String externalId)

getGroups

public Iterable<Group> getGroups()

getAssignableGroups

public Iterable<Group> getAssignableGroups()

getGroup

public Group getGroup(long id)

createGroup

public Group createGroup(Group group)

createGroups

public List<Group> createGroups(Group... groups)

createGroups

public List<Group> createGroups(List<Group> groups)

updateGroup

public Group updateGroup(Group group)

deleteGroup

public void deleteGroup(Group group)

deleteGroup

public void deleteGroup(long id)

getGroupMemberships

public Iterable<GroupMembership> getGroupMemberships()

getGroupMembershipByUser

public List<GroupMembership> getGroupMembershipByUser(long user_id)

getGroupMemberships

public List<GroupMembership> getGroupMemberships(long group_id)

getAssignableGroupMemberships

public Iterable<GroupMembership> getAssignableGroupMemberships()

getAssignableGroupMemberships

public List<GroupMembership> getAssignableGroupMemberships(long group_id)

getGroupMembership

public GroupMembership getGroupMembership(long id)

getGroupMembership

public GroupMembership getGroupMembership(long user_id,
                                 long group_membership_id)

createGroupMembership

public GroupMembership createGroupMembership(GroupMembership groupMembership)

createGroupMembership

public GroupMembership createGroupMembership(long user_id,
                                    GroupMembership groupMembership)

deleteGroupMembership

public void deleteGroupMembership(GroupMembership groupMembership)

deleteGroupMembership

public void deleteGroupMembership(long id)

deleteGroupMembership

public void deleteGroupMembership(long user_id,
                         GroupMembership groupMembership)

deleteGroupMembership

public void deleteGroupMembership(long user_id,
                         long group_membership_id)

setGroupMembershipAsDefault

public List<GroupMembership> setGroupMembershipAsDefault(long user_id,
                                                GroupMembership groupMembership)

getForums

public Iterable<Forum> getForums()

getForums

public List<Forum> getForums(long category_id)

getForum

public Forum getForum(long id)

createForum

public Forum createForum(Forum forum)

updateForum

public Forum updateForum(Forum forum)

deleteForum

public void deleteForum(Forum forum)

getTopics

public Iterable<Topic> getTopics()

getTopics

public List<Topic> getTopics(long forum_id)

getTopicsByUser

public List<Topic> getTopicsByUser(long user_id)

getTopic

public Topic getTopic(long id)

createTopic

public Topic createTopic(Topic topic)

importTopic

public Topic importTopic(Topic topic)

getTopics

public List<Topic> getTopics(long id,
                    long... ids)

updateTopic

public Topic updateTopic(Topic topic)

deleteTopic

public void deleteTopic(Topic topic)

getSearchResults

public Iterable<SearchResultEntity> getSearchResults(String query)

getSearchResults

public <T extends SearchResultEntity> Iterable<T> getSearchResults(Class<T> type,
                                                          String query)

getSearchResults

public <T extends SearchResultEntity> Iterable<T> getSearchResults(Class<T> type,
                                                          String query,
                                                          String params)

handleStatus

protected com.ning.http.client.AsyncCompletionHandler<Void> handleStatus()

handle

protected <T> com.ning.http.client.AsyncCompletionHandler<T> handle(Class<T> clazz)

handle

protected <T> com.ning.http.client.AsyncCompletionHandler<T> handle(Class<T> clazz,
                                                        String name)

handleList

protected <T> com.ning.http.client.AsyncCompletionHandler<List<T>> handleList(Class<T> clazz)

handleList

protected <T> com.ning.http.client.AsyncCompletionHandler<List<T>> handleList(Class<T> clazz,
                                                                  String name)

handleSearchList

protected com.ning.http.client.AsyncCompletionHandler<List<SearchResultEntity>> handleSearchList(String name)

createMapper

public static com.fasterxml.jackson.databind.ObjectMapper createMapper()