| Class | Description |
|---|---|
| Analysis |
The analysis resource.
|
| Analysis.Builder |
The analysis resource.
|
| AnalysisName | |
| AnalysisName.Builder |
Builder for
projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}.
|
| AnalysisResult |
The result of an analysis.
|
| AnalysisResult.Builder |
The result of an analysis.
|
| AnalysisResult.CallAnalysisMetadata |
Call-specific metadata created during analysis.
|
| AnalysisResult.CallAnalysisMetadata.Builder |
Call-specific metadata created during analysis.
|
| AnnotationBoundary |
A point in a conversation that marks the start or the end of an annotation.
|
| AnnotationBoundary.Builder |
A point in a conversation that marks the start or the end of an annotation.
|
| AnnotatorSelector |
Selector of all available annotators and phrase matchers to run.
|
| AnnotatorSelector.Builder |
Selector of all available annotators and phrase matchers to run.
|
| AnnotatorSelector.SummarizationConfig |
Configuration for summarization.
|
| AnnotatorSelector.SummarizationConfig.Builder |
Configuration for summarization.
|
| AnswerFeedback |
The feedback that the customer has about a certain answer in the
conversation.
|
| AnswerFeedback.Builder |
The feedback that the customer has about a certain answer in the
conversation.
|
| ArticleSuggestionData |
Agent Assist Article Suggestion data.
|
| ArticleSuggestionData.Builder |
Agent Assist Article Suggestion data.
|
| BulkAnalyzeConversationsMetadata |
The metadata for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsMetadata.Builder |
The metadata for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsRequest |
The request to analyze conversations in bulk.
|
| BulkAnalyzeConversationsRequest.Builder |
The request to analyze conversations in bulk.
|
| BulkAnalyzeConversationsResponse |
The response for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsResponse.Builder |
The response for a bulk analyze conversations operation.
|
| BulkDeleteConversationsMetadata |
The metadata for a bulk delete conversations operation.
|
| BulkDeleteConversationsMetadata.Builder |
The metadata for a bulk delete conversations operation.
|
| BulkDeleteConversationsRequest |
The request to delete conversations in bulk.
|
| BulkDeleteConversationsRequest.Builder |
The request to delete conversations in bulk.
|
| BulkDeleteConversationsResponse |
The response for a bulk delete conversations operation.
|
| BulkDeleteConversationsResponse.Builder |
The response for a bulk delete conversations operation.
|
| CalculateIssueModelStatsRequest |
Request to get statistics of an issue model.
|
| CalculateIssueModelStatsRequest.Builder |
Request to get statistics of an issue model.
|
| CalculateIssueModelStatsResponse |
Response of querying an issue model's statistics.
|
| CalculateIssueModelStatsResponse.Builder |
Response of querying an issue model's statistics.
|
| CalculateStatsRequest |
The request for calculating conversation statistics.
|
| CalculateStatsRequest.Builder |
The request for calculating conversation statistics.
|
| CalculateStatsResponse |
The response for calculating conversation statistics.
|
| CalculateStatsResponse.Builder |
The response for calculating conversation statistics.
|
| CalculateStatsResponse.TimeSeries |
A time series representing conversations over time.
|
| CalculateStatsResponse.TimeSeries.Builder |
A time series representing conversations over time.
|
| CalculateStatsResponse.TimeSeries.Interval |
A single interval in a time series.
|
| CalculateStatsResponse.TimeSeries.Interval.Builder |
A single interval in a time series.
|
| CallAnnotation |
A piece of metadata that applies to a window of a call.
|
| CallAnnotation.Builder |
A piece of metadata that applies to a window of a call.
|
| ContactCenterInsightsProto | |
| Conversation |
The conversation resource.
|
| Conversation.Builder |
The conversation resource.
|
| Conversation.CallMetadata |
Call-specific metadata.
|
| Conversation.CallMetadata.Builder |
Call-specific metadata.
|
| Conversation.Transcript |
A message representing the transcript of a conversation.
|
| Conversation.Transcript.Builder |
A message representing the transcript of a conversation.
|
| Conversation.Transcript.TranscriptSegment |
A segment of a full transcript.
|
| Conversation.Transcript.TranscriptSegment.Builder |
A segment of a full transcript.
|
| Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata |
Metadata from Dialogflow relating to the current transcript segment.
|
| Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata.Builder |
Metadata from Dialogflow relating to the current transcript segment.
|
| Conversation.Transcript.TranscriptSegment.WordInfo |
Word-level info for words in a transcript.
|
| Conversation.Transcript.TranscriptSegment.WordInfo.Builder |
Word-level info for words in a transcript.
|
| ConversationDataSource |
The conversation source, which is a combination of transcript and audio.
|
| ConversationDataSource.Builder |
The conversation source, which is a combination of transcript and audio.
|
| ConversationLevelSentiment |
One channel of conversation-level sentiment data.
|
| ConversationLevelSentiment.Builder |
One channel of conversation-level sentiment data.
|
| ConversationName | |
| ConversationName.Builder |
Builder for projects/{project}/locations/{location}/conversations/{conversation}.
|
| ConversationParticipant |
The call participant speaking for a given utterance.
|
| ConversationParticipant.Builder |
The call participant speaking for a given utterance.
|
| ConversationSummarizationSuggestionData |
Conversation summarization suggestion data.
|
| ConversationSummarizationSuggestionData.Builder |
Conversation summarization suggestion data.
|
| CreateAnalysisOperationMetadata |
Metadata for a create analysis operation.
|
| CreateAnalysisOperationMetadata.Builder |
Metadata for a create analysis operation.
|
| CreateAnalysisRequest |
The request to create an analysis.
|
| CreateAnalysisRequest.Builder |
The request to create an analysis.
|
| CreateConversationRequest |
Request to create a conversation.
|
| CreateConversationRequest.Builder |
Request to create a conversation.
|
| CreateIssueModelMetadata |
Metadata for creating an issue model.
|
| CreateIssueModelMetadata.Builder |
Metadata for creating an issue model.
|
| CreateIssueModelRequest |
The request to create an issue model.
|
| CreateIssueModelRequest.Builder |
The request to create an issue model.
|
| CreatePhraseMatcherRequest |
Request to create a phrase matcher.
|
| CreatePhraseMatcherRequest.Builder |
Request to create a phrase matcher.
|
| CreateViewRequest |
The request to create a view.
|
| CreateViewRequest.Builder |
The request to create a view.
|
| DeleteAnalysisRequest |
The request to delete an analysis.
|
| DeleteAnalysisRequest.Builder |
The request to delete an analysis.
|
| DeleteConversationRequest |
The request to delete a conversation.
|
| DeleteConversationRequest.Builder |
The request to delete a conversation.
|
| DeleteIssueModelMetadata |
Metadata for deleting an issue model.
|
| DeleteIssueModelMetadata.Builder |
Metadata for deleting an issue model.
|
| DeleteIssueModelRequest |
The request to delete an issue model.
|
| DeleteIssueModelRequest.Builder |
The request to delete an issue model.
|
| DeleteIssueRequest |
The request to delete an issue.
|
| DeleteIssueRequest.Builder |
The request to delete an issue.
|
| DeletePhraseMatcherRequest |
The request to delete a phrase matcher.
|
| DeletePhraseMatcherRequest.Builder |
The request to delete a phrase matcher.
|
| DeleteViewRequest |
The request to delete a view.
|
| DeleteViewRequest.Builder |
The request to delete a view.
|
| DeployIssueModelMetadata |
Metadata for deploying an issue model.
|
| DeployIssueModelMetadata.Builder |
Metadata for deploying an issue model.
|
| DeployIssueModelRequest |
The request to deploy an issue model.
|
| DeployIssueModelRequest.Builder |
The request to deploy an issue model.
|
| DeployIssueModelResponse |
The response to deploy an issue model.
|
| DeployIssueModelResponse.Builder |
The response to deploy an issue model.
|
| DialogflowIntent |
The data for a Dialogflow intent.
|
| DialogflowIntent.Builder |
The data for a Dialogflow intent.
|
| DialogflowInteractionData |
Dialogflow interaction data.
|
| DialogflowInteractionData.Builder |
Dialogflow interaction data.
|
| DialogflowSource |
A Dialogflow source of conversation data.
|
| DialogflowSource.Builder |
A Dialogflow source of conversation data.
|
| Entity |
The data for an entity annotation.
|
| Entity.Builder |
The data for an entity annotation.
|
| EntityMentionData |
The data for an entity mention annotation.
|
| EntityMentionData.Builder |
The data for an entity mention annotation.
|
| ExactMatchConfig |
Exact match configuration.
|
| ExactMatchConfig.Builder |
Exact match configuration.
|
| ExportInsightsDataMetadata |
Metadata for an export insights operation.
|
| ExportInsightsDataMetadata.Builder |
Metadata for an export insights operation.
|
| ExportInsightsDataRequest |
The request to export insights.
|
| ExportInsightsDataRequest.BigQueryDestination |
A BigQuery Table Reference.
|
| ExportInsightsDataRequest.BigQueryDestination.Builder |
A BigQuery Table Reference.
|
| ExportInsightsDataRequest.Builder |
The request to export insights.
|
| ExportInsightsDataResponse |
Response for an export insights operation.
|
| ExportInsightsDataResponse.Builder |
Response for an export insights operation.
|
| FaqAnswerData |
Agent Assist frequently-asked-question answer data.
|
| FaqAnswerData.Builder |
Agent Assist frequently-asked-question answer data.
|
| GcsSource |
A Cloud Storage source of conversation data.
|
| GcsSource.Builder |
A Cloud Storage source of conversation data.
|
| GetAnalysisRequest |
The request to get an analysis.
|
| GetAnalysisRequest.Builder |
The request to get an analysis.
|
| GetConversationRequest |
The request to get a conversation.
|
| GetConversationRequest.Builder |
The request to get a conversation.
|
| GetIssueModelRequest |
The request to get an issue model.
|
| GetIssueModelRequest.Builder |
The request to get an issue model.
|
| GetIssueRequest |
The request to get an issue.
|
| GetIssueRequest.Builder |
The request to get an issue.
|
| GetPhraseMatcherRequest |
The request to get a a phrase matcher.
|
| GetPhraseMatcherRequest.Builder |
The request to get a a phrase matcher.
|
| GetSettingsRequest |
The request to get project-level settings.
|
| GetSettingsRequest.Builder |
The request to get project-level settings.
|
| GetViewRequest |
The request to get a view.
|
| GetViewRequest.Builder |
The request to get a view.
|
| HoldData |
The data for a hold annotation.
|
| HoldData.Builder |
The data for a hold annotation.
|
| IngestConversationsMetadata |
The metadata for an IngestConversations operation.
|
| IngestConversationsMetadata.Builder |
The metadata for an IngestConversations operation.
|
| IngestConversationsMetadata.IngestConversationsStats |
Statistics for IngestConversations operation.
|
| IngestConversationsMetadata.IngestConversationsStats.Builder |
Statistics for IngestConversations operation.
|
| IngestConversationsRequest |
The request to ingest conversations.
|
| IngestConversationsRequest.Builder |
The request to ingest conversations.
|
| IngestConversationsRequest.ConversationConfig |
Configuration that applies to all conversations.
|
| IngestConversationsRequest.ConversationConfig.Builder |
Configuration that applies to all conversations.
|
| IngestConversationsRequest.GcsSource |
Configuration for Cloud Storage bucket sources.
|
| IngestConversationsRequest.GcsSource.Builder |
Configuration for Cloud Storage bucket sources.
|
| IngestConversationsRequest.TranscriptObjectConfig |
Configuration for processing transcript objects.
|
| IngestConversationsRequest.TranscriptObjectConfig.Builder |
Configuration for processing transcript objects.
|
| IngestConversationsResponse |
The response to an IngestConversations operation.
|
| IngestConversationsResponse.Builder |
The response to an IngestConversations operation.
|
| Intent |
The data for an intent.
|
| Intent.Builder |
The data for an intent.
|
| IntentMatchData |
The data for an intent match.
|
| IntentMatchData.Builder |
The data for an intent match.
|
| InterruptionData |
The data for an interruption annotation.
|
| InterruptionData.Builder |
The data for an interruption annotation.
|
| Issue |
The issue resource.
|
| Issue.Builder |
The issue resource.
|
| IssueAssignment |
Information about the issue.
|
| IssueAssignment.Builder |
Information about the issue.
|
| IssueMatchData |
The data for an issue match annotation.
|
| IssueMatchData.Builder |
The data for an issue match annotation.
|
| IssueModel |
The issue model resource.
|
| IssueModel.Builder |
The issue model resource.
|
| IssueModel.InputDataConfig |
Configs for the input data used to create the issue model.
|
| IssueModel.InputDataConfig.Builder |
Configs for the input data used to create the issue model.
|
| IssueModelLabelStats |
Aggregated statistics about an issue model.
|
| IssueModelLabelStats.Builder |
Aggregated statistics about an issue model.
|
| IssueModelLabelStats.IssueStats |
Aggregated statistics about an issue.
|
| IssueModelLabelStats.IssueStats.Builder |
Aggregated statistics about an issue.
|
| IssueModelName | |
| IssueModelName.Builder |
Builder for projects/{project}/locations/{location}/issueModels/{issue_model}.
|
| IssueModelResult |
Issue Modeling result on a conversation.
|
| IssueModelResult.Builder |
Issue Modeling result on a conversation.
|
| IssueName | |
| IssueName.Builder |
Builder for projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}.
|
| ListAnalysesRequest |
The request to list analyses.
|
| ListAnalysesRequest.Builder |
The request to list analyses.
|
| ListAnalysesResponse |
The response to list analyses.
|
| ListAnalysesResponse.Builder |
The response to list analyses.
|
| ListConversationsRequest |
Request to list conversations.
|
| ListConversationsRequest.Builder |
Request to list conversations.
|
| ListConversationsResponse |
The response of listing conversations.
|
| ListConversationsResponse.Builder |
The response of listing conversations.
|
| ListIssueModelsRequest |
Request to list issue models.
|
| ListIssueModelsRequest.Builder |
Request to list issue models.
|
| ListIssueModelsResponse |
The response of listing issue models.
|
| ListIssueModelsResponse.Builder |
The response of listing issue models.
|
| ListIssuesRequest |
Request to list issues.
|
| ListIssuesRequest.Builder |
Request to list issues.
|
| ListIssuesResponse |
The response of listing issues.
|
| ListIssuesResponse.Builder |
The response of listing issues.
|
| ListPhraseMatchersRequest |
Request to list phrase matchers.
|
| ListPhraseMatchersRequest.Builder |
Request to list phrase matchers.
|
| ListPhraseMatchersResponse |
The response of listing phrase matchers.
|
| ListPhraseMatchersResponse.Builder |
The response of listing phrase matchers.
|
| ListViewsRequest |
The request to list views.
|
| ListViewsRequest.Builder |
The request to list views.
|
| ListViewsResponse |
The response of listing views.
|
| ListViewsResponse.Builder |
The response of listing views.
|
| LocationName | |
| LocationName.Builder |
Builder for projects/{project}/locations/{location}.
|
| PhraseMatchData |
The data for a matched phrase matcher.
|
| PhraseMatchData.Builder |
The data for a matched phrase matcher.
|
| PhraseMatcher |
The phrase matcher resource.
|
| PhraseMatcher.Builder |
The phrase matcher resource.
|
| PhraseMatcherName | |
| PhraseMatcherName.Builder |
Builder for projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}.
|
| PhraseMatchRule |
The data for a phrase match rule.
|
| PhraseMatchRule.Builder |
The data for a phrase match rule.
|
| PhraseMatchRuleConfig |
Configuration information of a phrase match rule.
|
| PhraseMatchRuleConfig.Builder |
Configuration information of a phrase match rule.
|
| PhraseMatchRuleGroup |
A message representing a rule in the phrase matcher.
|
| PhraseMatchRuleGroup.Builder |
A message representing a rule in the phrase matcher.
|
| RedactionConfig |
DLP resources used for redaction while ingesting conversations.
|
| RedactionConfig.Builder |
DLP resources used for redaction while ingesting conversations.
|
| ResourcesProto | |
| RuntimeAnnotation |
An annotation that was generated during the customer and agent interaction.
|
| RuntimeAnnotation.Builder |
An annotation that was generated during the customer and agent interaction.
|
| SentimentData |
The data for a sentiment annotation.
|
| SentimentData.Builder |
The data for a sentiment annotation.
|
| Settings |
The settings resource.
|
| Settings.AnalysisConfig |
Default configuration when creating Analyses in Insights.
|
| Settings.AnalysisConfig.Builder |
Default configuration when creating Analyses in Insights.
|
| Settings.Builder |
The settings resource.
|
| SettingsName | |
| SettingsName.Builder |
Builder for projects/{project}/locations/{location}/settings.
|
| SilenceData |
The data for a silence annotation.
|
| SilenceData.Builder |
The data for a silence annotation.
|
| SmartComposeSuggestionData |
Agent Assist Smart Compose suggestion data.
|
| SmartComposeSuggestionData.Builder |
Agent Assist Smart Compose suggestion data.
|
| SmartReplyData |
Agent Assist Smart Reply data.
|
| SmartReplyData.Builder |
Agent Assist Smart Reply data.
|
| SpeechConfig |
Speech-to-Text configuration.
|
| SpeechConfig.Builder |
Speech-to-Text configuration.
|
| UndeployIssueModelMetadata |
Metadata for undeploying an issue model.
|
| UndeployIssueModelMetadata.Builder |
Metadata for undeploying an issue model.
|
| UndeployIssueModelRequest |
The request to undeploy an issue model.
|
| UndeployIssueModelRequest.Builder |
The request to undeploy an issue model.
|
| UndeployIssueModelResponse |
The response to undeploy an issue model.
|
| UndeployIssueModelResponse.Builder |
The response to undeploy an issue model.
|
| UpdateConversationRequest |
The request to update a conversation.
|
| UpdateConversationRequest.Builder |
The request to update a conversation.
|
| UpdateIssueModelRequest |
The request to update an issue model.
|
| UpdateIssueModelRequest.Builder |
The request to update an issue model.
|
| UpdateIssueRequest |
The request to update an issue.
|
| UpdateIssueRequest.Builder |
The request to update an issue.
|
| UpdatePhraseMatcherRequest |
The request to update a phrase matcher.
|
| UpdatePhraseMatcherRequest.Builder |
The request to update a phrase matcher.
|
| UpdateSettingsRequest |
The request to update project-level settings.
|
| UpdateSettingsRequest.Builder |
The request to update project-level settings.
|
| UpdateViewRequest |
The request to update a view.
|
| UpdateViewRequest.Builder |
The request to update a view.
|
| UploadConversationMetadata |
The metadata for an UploadConversation operation.
|
| UploadConversationMetadata.Builder |
The metadata for an UploadConversation operation.
|
| UploadConversationRequest |
Request to upload a conversation.
|
| UploadConversationRequest.Builder |
Request to upload a conversation.
|
| View |
The View resource.
|
| View.Builder |
The View resource.
|
| ViewName | |
| ViewName.Builder |
Builder for projects/{project}/locations/{location}/views/{view}.
|
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