com.google.cloud.contactcenterinsights.v1

Class Conversation.QualityMetadata

java.lang.Object

com.google.protobuf.AbstractMessageLite

com.google.protobuf.AbstractMessage

com.google.protobuf.GeneratedMessageV3

com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata

All Implemented Interfaces:

Conversation.QualityMetadataOrBuilder, com.google.protobuf.Message, com.google.protobuf.MessageLite, com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder, Serializable

Enclosing class:

Conversation

public static final class Conversation.QualityMetadata
extends com.google.protobuf.GeneratedMessageV3
implements Conversation.QualityMetadataOrBuilder

 Conversation metadata related to quality management.
 

Protobuf type google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata

See Also:

Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class and Description
static class	Conversation.QualityMetadata.AgentInfo Information about an agent involved in the conversation.
static interface	Conversation.QualityMetadata.AgentInfoOrBuilder
static class	Conversation.QualityMetadata.Builder Conversation metadata related to quality management.

Nested classes/interfaces inherited from class com.google.protobuf.GeneratedMessageV3

com.google.protobuf.GeneratedMessageV3.BuilderParent, com.google.protobuf.GeneratedMessageV3.ExtendableBuilder<MessageT extends com.google.protobuf.GeneratedMessageV3.ExtendableMessage<MessageT>,BuilderT extends com.google.protobuf.GeneratedMessageV3.ExtendableBuilder<MessageT,BuilderT>>, com.google.protobuf.GeneratedMessageV3.ExtendableMessage<MessageT extends com.google.protobuf.GeneratedMessageV3.ExtendableMessage<MessageT>>, com.google.protobuf.GeneratedMessageV3.ExtendableMessageOrBuilder<MessageT extends com.google.protobuf.GeneratedMessageV3.ExtendableMessage<MessageT>>, com.google.protobuf.GeneratedMessageV3.FieldAccessorTable, com.google.protobuf.GeneratedMessageV3.UnusedPrivateParameter

Nested classes/interfaces inherited from class com.google.protobuf.AbstractMessageLite

com.google.protobuf.AbstractMessageLite.InternalOneOfEnum

Field Summary

Fields

Modifier and Type	Field and Description
static int	AGENT_INFO_FIELD_NUMBER
static int	CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER
static int	MENU_PATH_FIELD_NUMBER
static int	WAIT_DURATION_FIELD_NUMBER

Fields inherited from class com.google.protobuf.GeneratedMessageV3

alwaysUseFieldBuilders, unknownFields

Fields inherited from class com.google.protobuf.AbstractMessage

memoizedSize

Fields inherited from class com.google.protobuf.AbstractMessageLite

memoizedHashCode

Method Summary

Modifier and Type	Method and Description
boolean	equals(Object obj)
Conversation.QualityMetadata.AgentInfo	getAgentInfo(int index) Information about agents involved in the call.
int	getAgentInfoCount() Information about agents involved in the call.
List<Conversation.QualityMetadata.AgentInfo>	getAgentInfoList() Information about agents involved in the call.
Conversation.QualityMetadata.AgentInfoOrBuilder	getAgentInfoOrBuilder(int index) Information about agents involved in the call.
List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder>	getAgentInfoOrBuilderList() Information about agents involved in the call.
int	getCustomerSatisfactionRating() An arbitrary integer value indicating the customer's satisfaction rating.
static Conversation.QualityMetadata	getDefaultInstance()
Conversation.QualityMetadata	getDefaultInstanceForType()
static com.google.protobuf.Descriptors.Descriptor	getDescriptor()
String	getMenuPath() An arbitrary string value specifying the menu path the customer took.
com.google.protobuf.ByteString	getMenuPathBytes() An arbitrary string value specifying the menu path the customer took.
com.google.protobuf.Parser<Conversation.QualityMetadata>	getParserForType()
int	getSerializedSize()
com.google.protobuf.Duration	getWaitDuration() The amount of time the customer waited to connect with an agent.
com.google.protobuf.DurationOrBuilder	getWaitDurationOrBuilder() The amount of time the customer waited to connect with an agent.
int	hashCode()
boolean	hasWaitDuration() The amount of time the customer waited to connect with an agent.
protected com.google.protobuf.GeneratedMessageV3.FieldAccessorTable	internalGetFieldAccessorTable()
boolean	isInitialized()
static Conversation.QualityMetadata.Builder	newBuilder()
static Conversation.QualityMetadata.Builder	newBuilder(Conversation.QualityMetadata prototype)
Conversation.QualityMetadata.Builder	newBuilderForType()
protected Conversation.QualityMetadata.Builder	newBuilderForType(com.google.protobuf.GeneratedMessageV3.BuilderParent parent)
protected Object	newInstance(com.google.protobuf.GeneratedMessageV3.UnusedPrivateParameter unused)
static Conversation.QualityMetadata	parseDelimitedFrom(InputStream input)
static Conversation.QualityMetadata	parseDelimitedFrom(InputStream input, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static Conversation.QualityMetadata	parseFrom(byte[] data)
static Conversation.QualityMetadata	parseFrom(byte[] data, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static Conversation.QualityMetadata	parseFrom(ByteBuffer data)
static Conversation.QualityMetadata	parseFrom(ByteBuffer data, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static Conversation.QualityMetadata	parseFrom(com.google.protobuf.ByteString data)
static Conversation.QualityMetadata	parseFrom(com.google.protobuf.ByteString data, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static Conversation.QualityMetadata	parseFrom(com.google.protobuf.CodedInputStream input)
static Conversation.QualityMetadata	parseFrom(com.google.protobuf.CodedInputStream input, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static Conversation.QualityMetadata	parseFrom(InputStream input)
static Conversation.QualityMetadata	parseFrom(InputStream input, com.google.protobuf.ExtensionRegistryLite extensionRegistry)
static com.google.protobuf.Parser<Conversation.QualityMetadata>	parser()
Conversation.QualityMetadata.Builder	toBuilder()
void	writeTo(com.google.protobuf.CodedOutputStream output)

Methods inherited from class com.google.protobuf.GeneratedMessageV3

canUseUnsafe, computeStringSize, computeStringSizeNoTag, emptyBooleanList, emptyDoubleList, emptyFloatList, emptyIntList, emptyList, emptyLongList, getAllFields, getDescriptorForType, getField, getOneofFieldDescriptor, getRepeatedField, getRepeatedFieldCount, getUnknownFields, hasField, hasOneof, internalGetMapField, internalGetMapFieldReflection, isStringEmpty, makeExtensionsImmutable, makeMutableCopy, makeMutableCopy, mergeFromAndMakeImmutableInternal, mutableCopy, mutableCopy, mutableCopy, mutableCopy, mutableCopy, newBooleanList, newBuilderForType, newDoubleList, newFloatList, newIntList, newLongList, parseDelimitedWithIOException, parseDelimitedWithIOException, parseUnknownField, parseUnknownFieldProto3, parseWithIOException, parseWithIOException, parseWithIOException, parseWithIOException, serializeBooleanMapTo, serializeIntegerMapTo, serializeLongMapTo, serializeStringMapTo, writeReplace, writeString, writeStringNoTag

Methods inherited from class com.google.protobuf.AbstractMessage

findInitializationErrors, getInitializationErrorString, hashBoolean, hashEnum, hashEnumList, hashFields, hashLong, toString

Methods inherited from class com.google.protobuf.AbstractMessageLite

addAll, addAll, checkByteStringIsUtf8, toByteArray, toByteString, writeDelimitedTo, writeTo

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Methods inherited from interface com.google.protobuf.MessageOrBuilder

findInitializationErrors, getAllFields, getDescriptorForType, getField, getInitializationErrorString, getOneofFieldDescriptor, getRepeatedField, getRepeatedFieldCount, getUnknownFields, hasField, hasOneof

Methods inherited from interface com.google.protobuf.MessageLite

toByteArray, toByteString, writeDelimitedTo, writeTo

Field Detail

CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER

public static final int CUSTOMER_SATISFACTION_RATING_FIELD_NUMBER

See Also:

Constant Field Values

WAIT_DURATION_FIELD_NUMBER

public static final int WAIT_DURATION_FIELD_NUMBER

See Also:

Constant Field Values

MENU_PATH_FIELD_NUMBER

public static final int MENU_PATH_FIELD_NUMBER

See Also:

Constant Field Values

AGENT_INFO_FIELD_NUMBER

public static final int AGENT_INFO_FIELD_NUMBER

See Also:

Constant Field Values

Method Detail

newInstance

protected Object newInstance(com.google.protobuf.GeneratedMessageV3.UnusedPrivateParameter unused)

Overrides:

newInstance in class com.google.protobuf.GeneratedMessageV3

getDescriptor

public static final com.google.protobuf.Descriptors.Descriptor getDescriptor()

internalGetFieldAccessorTable

protected com.google.protobuf.GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()

Specified by:

internalGetFieldAccessorTable in class com.google.protobuf.GeneratedMessageV3

getCustomerSatisfactionRating

public int getCustomerSatisfactionRating()

 An arbitrary integer value indicating the customer's satisfaction rating.
 

int32 customer_satisfaction_rating = 1;

Specified by:

getCustomerSatisfactionRating in interface Conversation.QualityMetadataOrBuilder

Returns:

The customerSatisfactionRating.

hasWaitDuration

public boolean hasWaitDuration()

 The amount of time the customer waited to connect with an agent.
 

.google.protobuf.Duration wait_duration = 2;

Specified by:

hasWaitDuration in interface Conversation.QualityMetadataOrBuilder

Returns:

Whether the waitDuration field is set.

getWaitDuration

public com.google.protobuf.Duration getWaitDuration()

 The amount of time the customer waited to connect with an agent.
 

.google.protobuf.Duration wait_duration = 2;

Specified by:

getWaitDuration in interface Conversation.QualityMetadataOrBuilder

Returns:

The waitDuration.

getWaitDurationOrBuilder

public com.google.protobuf.DurationOrBuilder getWaitDurationOrBuilder()

 The amount of time the customer waited to connect with an agent.
 

.google.protobuf.Duration wait_duration = 2;

Specified by:

getWaitDurationOrBuilder in interface Conversation.QualityMetadataOrBuilder

getMenuPath

public String getMenuPath()

 An arbitrary string value specifying the menu path the customer took.
 

string menu_path = 3;

Specified by:

getMenuPath in interface Conversation.QualityMetadataOrBuilder

Returns:

The menuPath.

getMenuPathBytes

public com.google.protobuf.ByteString getMenuPathBytes()

 An arbitrary string value specifying the menu path the customer took.
 

string menu_path = 3;

Specified by:

getMenuPathBytes in interface Conversation.QualityMetadataOrBuilder

Returns:

The bytes for menuPath.

getAgentInfoList

public List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()

 Information about agents involved in the call.
 

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Specified by:

getAgentInfoList in interface Conversation.QualityMetadataOrBuilder

getAgentInfoOrBuilderList

public List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()

 Information about agents involved in the call.
 

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Specified by:

getAgentInfoOrBuilderList in interface Conversation.QualityMetadataOrBuilder

getAgentInfoCount

public int getAgentInfoCount()

 Information about agents involved in the call.
 

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Specified by:

getAgentInfoCount in interface Conversation.QualityMetadataOrBuilder

getAgentInfo

public Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)

 Information about agents involved in the call.
 

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Specified by:

getAgentInfo in interface Conversation.QualityMetadataOrBuilder

getAgentInfoOrBuilder

public Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)

 Information about agents involved in the call.
 

repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;

Specified by:

getAgentInfoOrBuilder in interface Conversation.QualityMetadataOrBuilder

isInitialized

public final boolean isInitialized()

Specified by:

isInitialized in interface com.google.protobuf.MessageLiteOrBuilder

Overrides:

isInitialized in class com.google.protobuf.GeneratedMessageV3

writeTo

public void writeTo(com.google.protobuf.CodedOutputStream output)
             throws IOException

Specified by:

writeTo in interface com.google.protobuf.MessageLite

Overrides:

writeTo in class com.google.protobuf.GeneratedMessageV3

Throws:

IOException

getSerializedSize

public int getSerializedSize()

Specified by:

getSerializedSize in interface com.google.protobuf.MessageLite

Overrides:

getSerializedSize in class com.google.protobuf.GeneratedMessageV3

equals

public boolean equals(Object obj)

Specified by:

equals in interface com.google.protobuf.Message

Overrides:

equals in class com.google.protobuf.AbstractMessage

hashCode

public int hashCode()

Specified by:

hashCode in interface com.google.protobuf.Message

Overrides:

hashCode in class com.google.protobuf.AbstractMessage

parseFrom

public static Conversation.QualityMetadata parseFrom(ByteBuffer data)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(ByteBuffer data,
                                                     com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(com.google.protobuf.ByteString data)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(com.google.protobuf.ByteString data,
                                                     com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(byte[] data)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(byte[] data,
                                                     com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                              throws com.google.protobuf.InvalidProtocolBufferException

Throws:

com.google.protobuf.InvalidProtocolBufferException

parseFrom

public static Conversation.QualityMetadata parseFrom(InputStream input)
                                              throws IOException

Throws:

IOException

parseFrom

public static Conversation.QualityMetadata parseFrom(InputStream input,
                                                     com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                              throws IOException

Throws:

IOException

parseDelimitedFrom

public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input)
                                                       throws IOException

Throws:

IOException

parseDelimitedFrom

public static Conversation.QualityMetadata parseDelimitedFrom(InputStream input,
                                                              com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                                       throws IOException

Throws:

IOException

parseFrom

public static Conversation.QualityMetadata parseFrom(com.google.protobuf.CodedInputStream input)
                                              throws IOException

Throws:

IOException

parseFrom

public static Conversation.QualityMetadata parseFrom(com.google.protobuf.CodedInputStream input,
                                                     com.google.protobuf.ExtensionRegistryLite extensionRegistry)
                                              throws IOException

Throws:

IOException

newBuilderForType

public Conversation.QualityMetadata.Builder newBuilderForType()

Specified by:

newBuilderForType in interface com.google.protobuf.Message

Specified by:

newBuilderForType in interface com.google.protobuf.MessageLite

newBuilder

public static Conversation.QualityMetadata.Builder newBuilder()

newBuilder

public static Conversation.QualityMetadata.Builder newBuilder(Conversation.QualityMetadata prototype)

toBuilder

public Conversation.QualityMetadata.Builder toBuilder()

Specified by:

toBuilder in interface com.google.protobuf.Message

Specified by:

toBuilder in interface com.google.protobuf.MessageLite

newBuilderForType

protected Conversation.QualityMetadata.Builder newBuilderForType(com.google.protobuf.GeneratedMessageV3.BuilderParent parent)

Specified by:

newBuilderForType in class com.google.protobuf.GeneratedMessageV3

getDefaultInstance

public static Conversation.QualityMetadata getDefaultInstance()

parser

public static com.google.protobuf.Parser<Conversation.QualityMetadata> parser()

getParserForType

public com.google.protobuf.Parser<Conversation.QualityMetadata> getParserForType()

Specified by:

getParserForType in interface com.google.protobuf.Message

Specified by:

getParserForType in interface com.google.protobuf.MessageLite

Overrides:

getParserForType in class com.google.protobuf.GeneratedMessageV3

getDefaultInstanceForType

public Conversation.QualityMetadata getDefaultInstanceForType()

Specified by:

getDefaultInstanceForType in interface com.google.protobuf.MessageLiteOrBuilder

Specified by:

getDefaultInstanceForType in interface com.google.protobuf.MessageOrBuilder