com.google.cloud.contactcenterinsights.v1

Interface QaAnswerOrBuilder

All Superinterfaces:

com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder

All Known Implementing Classes:

QaAnswer, QaAnswer.Builder

public interface QaAnswerOrBuilder
extends com.google.protobuf.MessageOrBuilder

Method Summary

Modifier and Type	Method and Description
QaAnswer.AnswerSource	getAnswerSources(int index) List of all individual answers given to the question.
int	getAnswerSourcesCount() List of all individual answers given to the question.
List<QaAnswer.AnswerSource>	getAnswerSourcesList() List of all individual answers given to the question.
QaAnswer.AnswerSourceOrBuilder	getAnswerSourcesOrBuilder(int index) List of all individual answers given to the question.
List<? extends QaAnswer.AnswerSourceOrBuilder>	getAnswerSourcesOrBuilderList() List of all individual answers given to the question.
QaAnswer.AnswerValue	getAnswerValue() The main answer value, incorporating any manual edits if they exist.
QaAnswer.AnswerValueOrBuilder	getAnswerValueOrBuilder() The main answer value, incorporating any manual edits if they exist.
String	getConversation() The conversation the answer applies to.
com.google.protobuf.ByteString	getConversationBytes() The conversation the answer applies to.
String	getQaQuestion() The QaQuestion answered by this answer.
com.google.protobuf.ByteString	getQaQuestionBytes() The QaQuestion answered by this answer.
String	getQuestionBody() Question text.
com.google.protobuf.ByteString	getQuestionBodyBytes() Question text.
String	getTags(int index) User-defined list of arbitrary tags.
com.google.protobuf.ByteString	getTagsBytes(int index) User-defined list of arbitrary tags.
int	getTagsCount() User-defined list of arbitrary tags.
List<String>	getTagsList() User-defined list of arbitrary tags.
boolean	hasAnswerValue() The main answer value, incorporating any manual edits if they exist.

Methods inherited from interface com.google.protobuf.MessageOrBuilder

findInitializationErrors, getAllFields, getDefaultInstanceForType, getDescriptorForType, getField, getInitializationErrorString, getOneofFieldDescriptor, getRepeatedField, getRepeatedFieldCount, getUnknownFields, hasField, hasOneof

Methods inherited from interface com.google.protobuf.MessageLiteOrBuilder

isInitialized

Method Detail

getQaQuestion

String getQaQuestion()

 The QaQuestion answered by this answer.
 

string qa_question = 7 [(.google.api.resource_reference) = { ... }

Returns:

The qaQuestion.

getQaQuestionBytes

com.google.protobuf.ByteString getQaQuestionBytes()

 The QaQuestion answered by this answer.
 

string qa_question = 7 [(.google.api.resource_reference) = { ... }

Returns:

The bytes for qaQuestion.

getConversation

String getConversation()

 The conversation the answer applies to.
 

string conversation = 2 [(.google.api.resource_reference) = { ... }

Returns:

The conversation.

getConversationBytes

com.google.protobuf.ByteString getConversationBytes()

 The conversation the answer applies to.
 

string conversation = 2 [(.google.api.resource_reference) = { ... }

Returns:

The bytes for conversation.

getQuestionBody

String getQuestionBody()

 Question text. E.g., "Did the agent greet the customer?"
 

string question_body = 6;

Returns:

The questionBody.

getQuestionBodyBytes

com.google.protobuf.ByteString getQuestionBodyBytes()

 Question text. E.g., "Did the agent greet the customer?"
 

string question_body = 6;

Returns:

The bytes for questionBody.

hasAnswerValue

boolean hasAnswerValue()

 The main answer value, incorporating any manual edits if they exist.
 

.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue answer_value = 3;

Returns:

Whether the answerValue field is set.

getAnswerValue

QaAnswer.AnswerValue getAnswerValue()

 The main answer value, incorporating any manual edits if they exist.
 

.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue answer_value = 3;

Returns:

The answerValue.

getAnswerValueOrBuilder

QaAnswer.AnswerValueOrBuilder getAnswerValueOrBuilder()

 The main answer value, incorporating any manual edits if they exist.
 

.google.cloud.contactcenterinsights.v1.QaAnswer.AnswerValue answer_value = 3;

getTagsList

List<String> getTagsList()

 User-defined list of arbitrary tags. Matches the value from
 QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and
 for weighting the score of each answer.
 

repeated string tags = 5;

Returns:

A list containing the tags.

getTagsCount

int getTagsCount()

 User-defined list of arbitrary tags. Matches the value from
 QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and
 for weighting the score of each answer.
 

repeated string tags = 5;

Returns:

The count of tags.

getTags

String getTags(int index)

 User-defined list of arbitrary tags. Matches the value from
 QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and
 for weighting the score of each answer.
 

repeated string tags = 5;

Parameters:

index - The index of the element to return.

Returns:

The tags at the given index.

getTagsBytes

com.google.protobuf.ByteString getTagsBytes(int index)

 User-defined list of arbitrary tags. Matches the value from
 QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and
 for weighting the score of each answer.
 

repeated string tags = 5;

Parameters:

index - The index of the value to return.

Returns:

The bytes of the tags at the given index.

getAnswerSourcesList

List<QaAnswer.AnswerSource> getAnswerSourcesList()

 List of all individual answers given to the question.
 

repeated .google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource answer_sources = 8;

getAnswerSources

QaAnswer.AnswerSource getAnswerSources(int index)

 List of all individual answers given to the question.
 

repeated .google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource answer_sources = 8;

getAnswerSourcesCount

int getAnswerSourcesCount()

 List of all individual answers given to the question.
 

repeated .google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource answer_sources = 8;

getAnswerSourcesOrBuilderList

List<? extends QaAnswer.AnswerSourceOrBuilder> getAnswerSourcesOrBuilderList()

 List of all individual answers given to the question.
 

repeated .google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource answer_sources = 8;

getAnswerSourcesOrBuilder

QaAnswer.AnswerSourceOrBuilder getAnswerSourcesOrBuilder(int index)

 List of all individual answers given to the question.
 

repeated .google.cloud.contactcenterinsights.v1.QaAnswer.AnswerSource answer_sources = 8;