public static final class QaScorecardResult.Builder extends com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder> implements QaScorecardResultOrBuilder
The results of scoring a single conversation against a QaScorecard. Contains a collection of QaAnswers and aggregate score.Protobuf type
google.cloud.contactcenterinsights.v1.QaScorecardResult| Modifier and Type | Method and Description |
|---|---|
QaScorecardResult.Builder |
addAllQaAnswers(Iterable<? extends QaAnswer> values)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
addAllQaTagResults(Iterable<? extends QaScorecardResult.QaTagResult> values)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
addAllScoreSources(Iterable<? extends QaScorecardResult.ScoreSource> values)
List of all individual score sets.
|
QaScorecardResult.Builder |
addQaAnswers(int index,
QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
addQaAnswers(int index,
QaAnswer value)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
addQaAnswers(QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
addQaAnswers(QaAnswer value)
Set of QaAnswers represented in the result.
|
QaAnswer.Builder |
addQaAnswersBuilder()
Set of QaAnswers represented in the result.
|
QaAnswer.Builder |
addQaAnswersBuilder(int index)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
addQaTagResults(int index,
QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
addQaTagResults(int index,
QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
addQaTagResults(QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
addQaTagResults(QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
|
QaScorecardResult.QaTagResult.Builder |
addQaTagResultsBuilder()
Collection of tags and their scores.
|
QaScorecardResult.QaTagResult.Builder |
addQaTagResultsBuilder(int index)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
addRepeatedField(com.google.protobuf.Descriptors.FieldDescriptor field,
Object value) |
QaScorecardResult.Builder |
addScoreSources(int index,
QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
|
QaScorecardResult.Builder |
addScoreSources(int index,
QaScorecardResult.ScoreSource value)
List of all individual score sets.
|
QaScorecardResult.Builder |
addScoreSources(QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
|
QaScorecardResult.Builder |
addScoreSources(QaScorecardResult.ScoreSource value)
List of all individual score sets.
|
QaScorecardResult.ScoreSource.Builder |
addScoreSourcesBuilder()
List of all individual score sets.
|
QaScorecardResult.ScoreSource.Builder |
addScoreSourcesBuilder(int index)
List of all individual score sets.
|
QaScorecardResult |
build() |
QaScorecardResult |
buildPartial() |
QaScorecardResult.Builder |
clear() |
QaScorecardResult.Builder |
clearAgentId()
ID of the agent that handled the conversation.
|
QaScorecardResult.Builder |
clearConversation()
The conversation scored by this result.
|
QaScorecardResult.Builder |
clearCreateTime()
Output only.
|
QaScorecardResult.Builder |
clearField(com.google.protobuf.Descriptors.FieldDescriptor field) |
QaScorecardResult.Builder |
clearName()
Identifier.
|
QaScorecardResult.Builder |
clearNormalizedScore()
The normalized score, which is the score divided by the potential score.
|
QaScorecardResult.Builder |
clearOneof(com.google.protobuf.Descriptors.OneofDescriptor oneof) |
QaScorecardResult.Builder |
clearPotentialScore()
The maximum potential overall score of the scorecard.
|
QaScorecardResult.Builder |
clearQaAnswers()
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
clearQaScorecardRevision()
The QaScorecardRevision scored by this result.
|
QaScorecardResult.Builder |
clearQaTagResults()
Collection of tags and their scores.
|
QaScorecardResult.Builder |
clearScore()
The overall numerical score of the result, incorporating any manual edits
if they exist.
|
QaScorecardResult.Builder |
clearScoreSources()
List of all individual score sets.
|
QaScorecardResult.Builder |
clone() |
String |
getAgentId()
ID of the agent that handled the conversation.
|
com.google.protobuf.ByteString |
getAgentIdBytes()
ID of the agent that handled the conversation.
|
String |
getConversation()
The conversation scored by this result.
|
com.google.protobuf.ByteString |
getConversationBytes()
The conversation scored by this result.
|
com.google.protobuf.Timestamp |
getCreateTime()
Output only.
|
com.google.protobuf.Timestamp.Builder |
getCreateTimeBuilder()
Output only.
|
com.google.protobuf.TimestampOrBuilder |
getCreateTimeOrBuilder()
Output only.
|
QaScorecardResult |
getDefaultInstanceForType() |
static com.google.protobuf.Descriptors.Descriptor |
getDescriptor() |
com.google.protobuf.Descriptors.Descriptor |
getDescriptorForType() |
String |
getName()
Identifier.
|
com.google.protobuf.ByteString |
getNameBytes()
Identifier.
|
double |
getNormalizedScore()
The normalized score, which is the score divided by the potential score.
|
double |
getPotentialScore()
The maximum potential overall score of the scorecard.
|
QaAnswer |
getQaAnswers(int index)
Set of QaAnswers represented in the result.
|
QaAnswer.Builder |
getQaAnswersBuilder(int index)
Set of QaAnswers represented in the result.
|
List<QaAnswer.Builder> |
getQaAnswersBuilderList()
Set of QaAnswers represented in the result.
|
int |
getQaAnswersCount()
Set of QaAnswers represented in the result.
|
List<QaAnswer> |
getQaAnswersList()
Set of QaAnswers represented in the result.
|
QaAnswerOrBuilder |
getQaAnswersOrBuilder(int index)
Set of QaAnswers represented in the result.
|
List<? extends QaAnswerOrBuilder> |
getQaAnswersOrBuilderList()
Set of QaAnswers represented in the result.
|
String |
getQaScorecardRevision()
The QaScorecardRevision scored by this result.
|
com.google.protobuf.ByteString |
getQaScorecardRevisionBytes()
The QaScorecardRevision scored by this result.
|
QaScorecardResult.QaTagResult |
getQaTagResults(int index)
Collection of tags and their scores.
|
QaScorecardResult.QaTagResult.Builder |
getQaTagResultsBuilder(int index)
Collection of tags and their scores.
|
List<QaScorecardResult.QaTagResult.Builder> |
getQaTagResultsBuilderList()
Collection of tags and their scores.
|
int |
getQaTagResultsCount()
Collection of tags and their scores.
|
List<QaScorecardResult.QaTagResult> |
getQaTagResultsList()
Collection of tags and their scores.
|
QaScorecardResult.QaTagResultOrBuilder |
getQaTagResultsOrBuilder(int index)
Collection of tags and their scores.
|
List<? extends QaScorecardResult.QaTagResultOrBuilder> |
getQaTagResultsOrBuilderList()
Collection of tags and their scores.
|
double |
getScore()
The overall numerical score of the result, incorporating any manual edits
if they exist.
|
QaScorecardResult.ScoreSource |
getScoreSources(int index)
List of all individual score sets.
|
QaScorecardResult.ScoreSource.Builder |
getScoreSourcesBuilder(int index)
List of all individual score sets.
|
List<QaScorecardResult.ScoreSource.Builder> |
getScoreSourcesBuilderList()
List of all individual score sets.
|
int |
getScoreSourcesCount()
List of all individual score sets.
|
List<QaScorecardResult.ScoreSource> |
getScoreSourcesList()
List of all individual score sets.
|
QaScorecardResult.ScoreSourceOrBuilder |
getScoreSourcesOrBuilder(int index)
List of all individual score sets.
|
List<? extends QaScorecardResult.ScoreSourceOrBuilder> |
getScoreSourcesOrBuilderList()
List of all individual score sets.
|
boolean |
hasCreateTime()
Output only.
|
boolean |
hasNormalizedScore()
The normalized score, which is the score divided by the potential score.
|
boolean |
hasPotentialScore()
The maximum potential overall score of the scorecard.
|
boolean |
hasScore()
The overall numerical score of the result, incorporating any manual edits
if they exist.
|
protected com.google.protobuf.GeneratedMessageV3.FieldAccessorTable |
internalGetFieldAccessorTable() |
boolean |
isInitialized() |
QaScorecardResult.Builder |
mergeCreateTime(com.google.protobuf.Timestamp value)
Output only.
|
QaScorecardResult.Builder |
mergeFrom(com.google.protobuf.CodedInputStream input,
com.google.protobuf.ExtensionRegistryLite extensionRegistry) |
QaScorecardResult.Builder |
mergeFrom(com.google.protobuf.Message other) |
QaScorecardResult.Builder |
mergeFrom(QaScorecardResult other) |
QaScorecardResult.Builder |
mergeUnknownFields(com.google.protobuf.UnknownFieldSet unknownFields) |
QaScorecardResult.Builder |
removeQaAnswers(int index)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
removeQaTagResults(int index)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
removeScoreSources(int index)
List of all individual score sets.
|
QaScorecardResult.Builder |
setAgentId(String value)
ID of the agent that handled the conversation.
|
QaScorecardResult.Builder |
setAgentIdBytes(com.google.protobuf.ByteString value)
ID of the agent that handled the conversation.
|
QaScorecardResult.Builder |
setConversation(String value)
The conversation scored by this result.
|
QaScorecardResult.Builder |
setConversationBytes(com.google.protobuf.ByteString value)
The conversation scored by this result.
|
QaScorecardResult.Builder |
setCreateTime(com.google.protobuf.Timestamp.Builder builderForValue)
Output only.
|
QaScorecardResult.Builder |
setCreateTime(com.google.protobuf.Timestamp value)
Output only.
|
QaScorecardResult.Builder |
setField(com.google.protobuf.Descriptors.FieldDescriptor field,
Object value) |
QaScorecardResult.Builder |
setName(String value)
Identifier.
|
QaScorecardResult.Builder |
setNameBytes(com.google.protobuf.ByteString value)
Identifier.
|
QaScorecardResult.Builder |
setNormalizedScore(double value)
The normalized score, which is the score divided by the potential score.
|
QaScorecardResult.Builder |
setPotentialScore(double value)
The maximum potential overall score of the scorecard.
|
QaScorecardResult.Builder |
setQaAnswers(int index,
QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
setQaAnswers(int index,
QaAnswer value)
Set of QaAnswers represented in the result.
|
QaScorecardResult.Builder |
setQaScorecardRevision(String value)
The QaScorecardRevision scored by this result.
|
QaScorecardResult.Builder |
setQaScorecardRevisionBytes(com.google.protobuf.ByteString value)
The QaScorecardRevision scored by this result.
|
QaScorecardResult.Builder |
setQaTagResults(int index,
QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
setQaTagResults(int index,
QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
|
QaScorecardResult.Builder |
setRepeatedField(com.google.protobuf.Descriptors.FieldDescriptor field,
int index,
Object value) |
QaScorecardResult.Builder |
setScore(double value)
The overall numerical score of the result, incorporating any manual edits
if they exist.
|
QaScorecardResult.Builder |
setScoreSources(int index,
QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
|
QaScorecardResult.Builder |
setScoreSources(int index,
QaScorecardResult.ScoreSource value)
List of all individual score sets.
|
QaScorecardResult.Builder |
setUnknownFields(com.google.protobuf.UnknownFieldSet unknownFields) |
getAllFields, getField, getFieldBuilder, getOneofFieldDescriptor, getParentForChildren, getRepeatedField, getRepeatedFieldBuilder, getRepeatedFieldCount, getUnknownFields, getUnknownFieldSetBuilder, hasField, hasOneof, internalGetMapField, internalGetMapFieldReflection, internalGetMutableMapField, internalGetMutableMapFieldReflection, isClean, markClean, mergeUnknownLengthDelimitedField, mergeUnknownVarintField, newBuilderForField, onBuilt, onChanged, parseUnknownField, setUnknownFieldSetBuilder, setUnknownFieldsProto3findInitializationErrors, getInitializationErrorString, internalMergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, mergeFrom, newUninitializedMessageException, toStringaddAll, addAll, mergeDelimitedFrom, mergeDelimitedFrom, newUninitializedMessageExceptionequals, finalize, getClass, hashCode, notify, notifyAll, wait, wait, waitpublic static final com.google.protobuf.Descriptors.Descriptor getDescriptor()
protected com.google.protobuf.GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()
internalGetFieldAccessorTable in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder clear()
clear in interface com.google.protobuf.Message.Builderclear in interface com.google.protobuf.MessageLite.Builderclear in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public com.google.protobuf.Descriptors.Descriptor getDescriptorForType()
getDescriptorForType in interface com.google.protobuf.Message.BuildergetDescriptorForType in interface com.google.protobuf.MessageOrBuildergetDescriptorForType in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult getDefaultInstanceForType()
getDefaultInstanceForType in interface com.google.protobuf.MessageLiteOrBuildergetDefaultInstanceForType in interface com.google.protobuf.MessageOrBuilderpublic QaScorecardResult build()
build in interface com.google.protobuf.Message.Builderbuild in interface com.google.protobuf.MessageLite.Builderpublic QaScorecardResult buildPartial()
buildPartial in interface com.google.protobuf.Message.BuilderbuildPartial in interface com.google.protobuf.MessageLite.Builderpublic QaScorecardResult.Builder clone()
clone in interface com.google.protobuf.Message.Builderclone in interface com.google.protobuf.MessageLite.Builderclone in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder setField(com.google.protobuf.Descriptors.FieldDescriptor field, Object value)
setField in interface com.google.protobuf.Message.BuildersetField in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder clearField(com.google.protobuf.Descriptors.FieldDescriptor field)
clearField in interface com.google.protobuf.Message.BuilderclearField in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder clearOneof(com.google.protobuf.Descriptors.OneofDescriptor oneof)
clearOneof in interface com.google.protobuf.Message.BuilderclearOneof in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder setRepeatedField(com.google.protobuf.Descriptors.FieldDescriptor field, int index, Object value)
setRepeatedField in interface com.google.protobuf.Message.BuildersetRepeatedField in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder addRepeatedField(com.google.protobuf.Descriptors.FieldDescriptor field, Object value)
addRepeatedField in interface com.google.protobuf.Message.BuilderaddRepeatedField in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder mergeFrom(com.google.protobuf.Message other)
mergeFrom in interface com.google.protobuf.Message.BuildermergeFrom in class com.google.protobuf.AbstractMessage.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder mergeFrom(QaScorecardResult other)
public final boolean isInitialized()
isInitialized in interface com.google.protobuf.MessageLiteOrBuilderisInitialized in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public QaScorecardResult.Builder mergeFrom(com.google.protobuf.CodedInputStream input, com.google.protobuf.ExtensionRegistryLite extensionRegistry) throws IOException
mergeFrom in interface com.google.protobuf.Message.BuildermergeFrom in interface com.google.protobuf.MessageLite.BuildermergeFrom in class com.google.protobuf.AbstractMessage.Builder<QaScorecardResult.Builder>IOExceptionpublic String getName()
Identifier. The name of the scorecard result.
Format:
projects/{project}/locations/{location}/qaScorecardResults/{qa_scorecard_result}
string name = 1 [(.google.api.field_behavior) = IDENTIFIER];getName in interface QaScorecardResultOrBuilderpublic com.google.protobuf.ByteString getNameBytes()
Identifier. The name of the scorecard result.
Format:
projects/{project}/locations/{location}/qaScorecardResults/{qa_scorecard_result}
string name = 1 [(.google.api.field_behavior) = IDENTIFIER];getNameBytes in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setName(String value)
Identifier. The name of the scorecard result.
Format:
projects/{project}/locations/{location}/qaScorecardResults/{qa_scorecard_result}
string name = 1 [(.google.api.field_behavior) = IDENTIFIER];value - The name to set.public QaScorecardResult.Builder clearName()
Identifier. The name of the scorecard result.
Format:
projects/{project}/locations/{location}/qaScorecardResults/{qa_scorecard_result}
string name = 1 [(.google.api.field_behavior) = IDENTIFIER];public QaScorecardResult.Builder setNameBytes(com.google.protobuf.ByteString value)
Identifier. The name of the scorecard result.
Format:
projects/{project}/locations/{location}/qaScorecardResults/{qa_scorecard_result}
string name = 1 [(.google.api.field_behavior) = IDENTIFIER];value - The bytes for name to set.public String getQaScorecardRevision()
The QaScorecardRevision scored by this result.
string qa_scorecard_revision = 2 [(.google.api.resource_reference) = { ... }getQaScorecardRevision in interface QaScorecardResultOrBuilderpublic com.google.protobuf.ByteString getQaScorecardRevisionBytes()
The QaScorecardRevision scored by this result.
string qa_scorecard_revision = 2 [(.google.api.resource_reference) = { ... }getQaScorecardRevisionBytes in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setQaScorecardRevision(String value)
The QaScorecardRevision scored by this result.
string qa_scorecard_revision = 2 [(.google.api.resource_reference) = { ... }value - The qaScorecardRevision to set.public QaScorecardResult.Builder clearQaScorecardRevision()
The QaScorecardRevision scored by this result.
string qa_scorecard_revision = 2 [(.google.api.resource_reference) = { ... }public QaScorecardResult.Builder setQaScorecardRevisionBytes(com.google.protobuf.ByteString value)
The QaScorecardRevision scored by this result.
string qa_scorecard_revision = 2 [(.google.api.resource_reference) = { ... }value - The bytes for qaScorecardRevision to set.public String getConversation()
The conversation scored by this result.
string conversation = 3 [(.google.api.resource_reference) = { ... }getConversation in interface QaScorecardResultOrBuilderpublic com.google.protobuf.ByteString getConversationBytes()
The conversation scored by this result.
string conversation = 3 [(.google.api.resource_reference) = { ... }getConversationBytes in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setConversation(String value)
The conversation scored by this result.
string conversation = 3 [(.google.api.resource_reference) = { ... }value - The conversation to set.public QaScorecardResult.Builder clearConversation()
The conversation scored by this result.
string conversation = 3 [(.google.api.resource_reference) = { ... }public QaScorecardResult.Builder setConversationBytes(com.google.protobuf.ByteString value)
The conversation scored by this result.
string conversation = 3 [(.google.api.resource_reference) = { ... }value - The bytes for conversation to set.public boolean hasCreateTime()
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
hasCreateTime in interface QaScorecardResultOrBuilderpublic com.google.protobuf.Timestamp getCreateTime()
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
getCreateTime in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setCreateTime(com.google.protobuf.Timestamp value)
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
public QaScorecardResult.Builder setCreateTime(com.google.protobuf.Timestamp.Builder builderForValue)
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
public QaScorecardResult.Builder mergeCreateTime(com.google.protobuf.Timestamp value)
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
public QaScorecardResult.Builder clearCreateTime()
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
public com.google.protobuf.Timestamp.Builder getCreateTimeBuilder()
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
public com.google.protobuf.TimestampOrBuilder getCreateTimeOrBuilder()
Output only. The timestamp that the revision was created.
.google.protobuf.Timestamp create_time = 4 [(.google.api.field_behavior) = OUTPUT_ONLY];
getCreateTimeOrBuilder in interface QaScorecardResultOrBuilderpublic String getAgentId()
ID of the agent that handled the conversation.
string agent_id = 5;getAgentId in interface QaScorecardResultOrBuilderpublic com.google.protobuf.ByteString getAgentIdBytes()
ID of the agent that handled the conversation.
string agent_id = 5;getAgentIdBytes in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setAgentId(String value)
ID of the agent that handled the conversation.
string agent_id = 5;value - The agentId to set.public QaScorecardResult.Builder clearAgentId()
ID of the agent that handled the conversation.
string agent_id = 5;public QaScorecardResult.Builder setAgentIdBytes(com.google.protobuf.ByteString value)
ID of the agent that handled the conversation.
string agent_id = 5;value - The bytes for agentId to set.public List<QaAnswer> getQaAnswersList()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;getQaAnswersList in interface QaScorecardResultOrBuilderpublic int getQaAnswersCount()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;getQaAnswersCount in interface QaScorecardResultOrBuilderpublic QaAnswer getQaAnswers(int index)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;getQaAnswers in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setQaAnswers(int index, QaAnswer value)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder setQaAnswers(int index, QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder addQaAnswers(QaAnswer value)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder addQaAnswers(int index, QaAnswer value)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder addQaAnswers(QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder addQaAnswers(int index, QaAnswer.Builder builderForValue)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder addAllQaAnswers(Iterable<? extends QaAnswer> values)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder clearQaAnswers()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaScorecardResult.Builder removeQaAnswers(int index)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaAnswer.Builder getQaAnswersBuilder(int index)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaAnswerOrBuilder getQaAnswersOrBuilder(int index)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;getQaAnswersOrBuilder in interface QaScorecardResultOrBuilderpublic List<? extends QaAnswerOrBuilder> getQaAnswersOrBuilderList()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;getQaAnswersOrBuilderList in interface QaScorecardResultOrBuilderpublic QaAnswer.Builder addQaAnswersBuilder()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public QaAnswer.Builder addQaAnswersBuilder(int index)
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public List<QaAnswer.Builder> getQaAnswersBuilderList()
Set of QaAnswers represented in the result.
repeated .google.cloud.contactcenterinsights.v1.QaAnswer qa_answers = 6;public boolean hasScore()
The overall numerical score of the result, incorporating any manual edits if they exist.
optional double score = 7;hasScore in interface QaScorecardResultOrBuilderpublic double getScore()
The overall numerical score of the result, incorporating any manual edits if they exist.
optional double score = 7;getScore in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setScore(double value)
The overall numerical score of the result, incorporating any manual edits if they exist.
optional double score = 7;value - The score to set.public QaScorecardResult.Builder clearScore()
The overall numerical score of the result, incorporating any manual edits if they exist.
optional double score = 7;public boolean hasPotentialScore()
The maximum potential overall score of the scorecard. Any questions answered using `na_value` are excluded from this calculation.
optional double potential_score = 8;hasPotentialScore in interface QaScorecardResultOrBuilderpublic double getPotentialScore()
The maximum potential overall score of the scorecard. Any questions answered using `na_value` are excluded from this calculation.
optional double potential_score = 8;getPotentialScore in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setPotentialScore(double value)
The maximum potential overall score of the scorecard. Any questions answered using `na_value` are excluded from this calculation.
optional double potential_score = 8;value - The potentialScore to set.public QaScorecardResult.Builder clearPotentialScore()
The maximum potential overall score of the scorecard. Any questions answered using `na_value` are excluded from this calculation.
optional double potential_score = 8;public boolean hasNormalizedScore()
The normalized score, which is the score divided by the potential score. Any manual edits are included if they exist.
optional double normalized_score = 9;hasNormalizedScore in interface QaScorecardResultOrBuilderpublic double getNormalizedScore()
The normalized score, which is the score divided by the potential score. Any manual edits are included if they exist.
optional double normalized_score = 9;getNormalizedScore in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setNormalizedScore(double value)
The normalized score, which is the score divided by the potential score. Any manual edits are included if they exist.
optional double normalized_score = 9;value - The normalizedScore to set.public QaScorecardResult.Builder clearNormalizedScore()
The normalized score, which is the score divided by the potential score. Any manual edits are included if they exist.
optional double normalized_score = 9;public List<QaScorecardResult.QaTagResult> getQaTagResultsList()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
getQaTagResultsList in interface QaScorecardResultOrBuilderpublic int getQaTagResultsCount()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
getQaTagResultsCount in interface QaScorecardResultOrBuilderpublic QaScorecardResult.QaTagResult getQaTagResults(int index)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
getQaTagResults in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setQaTagResults(int index, QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder setQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder addQaTagResults(QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder addQaTagResults(int index, QaScorecardResult.QaTagResult value)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder addQaTagResults(QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder addQaTagResults(int index, QaScorecardResult.QaTagResult.Builder builderForValue)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder addAllQaTagResults(Iterable<? extends QaScorecardResult.QaTagResult> values)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder clearQaTagResults()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.Builder removeQaTagResults(int index)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.QaTagResult.Builder getQaTagResultsBuilder(int index)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.QaTagResultOrBuilder getQaTagResultsOrBuilder(int index)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
getQaTagResultsOrBuilder in interface QaScorecardResultOrBuilderpublic List<? extends QaScorecardResult.QaTagResultOrBuilder> getQaTagResultsOrBuilderList()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
getQaTagResultsOrBuilderList in interface QaScorecardResultOrBuilderpublic QaScorecardResult.QaTagResult.Builder addQaTagResultsBuilder()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public QaScorecardResult.QaTagResult.Builder addQaTagResultsBuilder(int index)
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public List<QaScorecardResult.QaTagResult.Builder> getQaTagResultsBuilderList()
Collection of tags and their scores.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 10;
public List<QaScorecardResult.ScoreSource> getScoreSourcesList()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
getScoreSourcesList in interface QaScorecardResultOrBuilderpublic int getScoreSourcesCount()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
getScoreSourcesCount in interface QaScorecardResultOrBuilderpublic QaScorecardResult.ScoreSource getScoreSources(int index)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
getScoreSources in interface QaScorecardResultOrBuilderpublic QaScorecardResult.Builder setScoreSources(int index, QaScorecardResult.ScoreSource value)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder setScoreSources(int index, QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder addScoreSources(QaScorecardResult.ScoreSource value)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder addScoreSources(int index, QaScorecardResult.ScoreSource value)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder addScoreSources(QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder addScoreSources(int index, QaScorecardResult.ScoreSource.Builder builderForValue)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder addAllScoreSources(Iterable<? extends QaScorecardResult.ScoreSource> values)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder clearScoreSources()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.Builder removeScoreSources(int index)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.ScoreSource.Builder getScoreSourcesBuilder(int index)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.ScoreSourceOrBuilder getScoreSourcesOrBuilder(int index)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
getScoreSourcesOrBuilder in interface QaScorecardResultOrBuilderpublic List<? extends QaScorecardResult.ScoreSourceOrBuilder> getScoreSourcesOrBuilderList()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
getScoreSourcesOrBuilderList in interface QaScorecardResultOrBuilderpublic QaScorecardResult.ScoreSource.Builder addScoreSourcesBuilder()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public QaScorecardResult.ScoreSource.Builder addScoreSourcesBuilder(int index)
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public List<QaScorecardResult.ScoreSource.Builder> getScoreSourcesBuilderList()
List of all individual score sets.
repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource score_sources = 11;
public final QaScorecardResult.Builder setUnknownFields(com.google.protobuf.UnknownFieldSet unknownFields)
setUnknownFields in interface com.google.protobuf.Message.BuildersetUnknownFields in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>public final QaScorecardResult.Builder mergeUnknownFields(com.google.protobuf.UnknownFieldSet unknownFields)
mergeUnknownFields in interface com.google.protobuf.Message.BuildermergeUnknownFields in class com.google.protobuf.GeneratedMessageV3.Builder<QaScorecardResult.Builder>Copyright © 2025 Google LLC. All rights reserved.