com.google.cloud.contactcenterinsights.v1

Interface QaScorecardResult.ScoreSourceOrBuilder

All Superinterfaces:

com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder

All Known Implementing Classes:

QaScorecardResult.ScoreSource, QaScorecardResult.ScoreSource.Builder

Enclosing class:

QaScorecardResult

public static interface QaScorecardResult.ScoreSourceOrBuilder
extends com.google.protobuf.MessageOrBuilder

Method Summary

Modifier and Type	Method and Description
double	getNormalizedScore() The normalized score, which is the score divided by the potential score.
double	getPotentialScore() The maximum potential overall score of the scorecard.
QaScorecardResult.QaTagResult	getQaTagResults(int index) Collection of tags and their scores.
int	getQaTagResultsCount() Collection of tags and their scores.
List<QaScorecardResult.QaTagResult>	getQaTagResultsList() Collection of tags and their scores.
QaScorecardResult.QaTagResultOrBuilder	getQaTagResultsOrBuilder(int index) Collection of tags and their scores.
List<? extends QaScorecardResult.QaTagResultOrBuilder>	getQaTagResultsOrBuilderList() Collection of tags and their scores.
double	getScore() The overall numerical score of the result.
QaScorecardResult.ScoreSource.SourceType	getSourceType() What created the score.
int	getSourceTypeValue() What created the score.
boolean	hasNormalizedScore() The normalized score, which is the score divided by the potential score.
boolean	hasPotentialScore() The maximum potential overall score of the scorecard.
boolean	hasScore() The overall numerical score of the result.

Methods inherited from interface com.google.protobuf.MessageOrBuilder

findInitializationErrors, getAllFields, getDefaultInstanceForType, getDescriptorForType, getField, getInitializationErrorString, getOneofFieldDescriptor, getRepeatedField, getRepeatedFieldCount, getUnknownFields, hasField, hasOneof

Methods inherited from interface com.google.protobuf.MessageLiteOrBuilder

isInitialized

Method Detail

getSourceTypeValue

int getSourceTypeValue()

 What created the score.
 

.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;

Returns:

The enum numeric value on the wire for sourceType.

getSourceType

QaScorecardResult.ScoreSource.SourceType getSourceType()

 What created the score.
 

.google.cloud.contactcenterinsights.v1.QaScorecardResult.ScoreSource.SourceType source_type = 1;

Returns:

The sourceType.

hasScore

boolean hasScore()

 The overall numerical score of the result.
 

optional double score = 2;

Returns:

Whether the score field is set.

getScore

double getScore()

 The overall numerical score of the result.
 

optional double score = 2;

Returns:

The score.

hasPotentialScore

boolean hasPotentialScore()

 The maximum potential overall score of the scorecard. Any questions
 answered using `na_value` are excluded from this calculation.
 

optional double potential_score = 3;

Returns:

Whether the potentialScore field is set.

getPotentialScore

double getPotentialScore()

 The maximum potential overall score of the scorecard. Any questions
 answered using `na_value` are excluded from this calculation.
 

optional double potential_score = 3;

Returns:

The potentialScore.

hasNormalizedScore

boolean hasNormalizedScore()

 The normalized score, which is the score divided by the potential score.
 

optional double normalized_score = 4;

Returns:

Whether the normalizedScore field is set.

getNormalizedScore

double getNormalizedScore()

 The normalized score, which is the score divided by the potential score.
 

optional double normalized_score = 4;

Returns:

The normalizedScore.

getQaTagResultsList

List<QaScorecardResult.QaTagResult> getQaTagResultsList()

 Collection of tags and their scores.
 

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

getQaTagResults

QaScorecardResult.QaTagResult getQaTagResults(int index)

 Collection of tags and their scores.
 

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

getQaTagResultsCount

int getQaTagResultsCount()

 Collection of tags and their scores.
 

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

getQaTagResultsOrBuilderList

List<? extends QaScorecardResult.QaTagResultOrBuilder> getQaTagResultsOrBuilderList()

 Collection of tags and their scores.
 

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;

getQaTagResultsOrBuilder

QaScorecardResult.QaTagResultOrBuilder getQaTagResultsOrBuilder(int index)

 Collection of tags and their scores.
 

repeated .google.cloud.contactcenterinsights.v1.QaScorecardResult.QaTagResult qa_tag_results = 5;