QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder (proto-google-cloud-contact-center-insights-v1 2.57.0 API)

All Superinterfaces:

com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder

All Known Implementing Classes:

QueryMetricsResponse.Slice.DataPoint.ConversationMeasure, QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder

Enclosing class:

QueryMetricsResponse.Slice.DataPoint
```
public static interface QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder
extends com.google.protobuf.MessageOrBuilder
```

Method Summary

All Methods Instance Methods Abstract Methods
Modifier and Type	Method and Description
`float`	`getAverageAgentSentimentScore()` The average agent's sentiment score.
`float`	`getAverageClientSentimentScore()` The average client's sentiment score.
`double`	`getAverageCustomerSatisfactionRating()` The average customer satisfaction rating.
`com.google.protobuf.Duration`	`getAverageDuration()` The average duration.
`com.google.protobuf.DurationOrBuilder`	`getAverageDurationOrBuilder()` The average duration.
`double`	`getAverageQaNormalizedScore()` Average QA normalized score.
`double`	`getAverageQaQuestionNormalizedScore()` Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard.
`float`	`getAverageSilencePercentage()` The average silence percentage.
`float`	`getAverageTurnCount()` The average turn count.
`int`	`getConversationCount()` The conversation count.
`QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore`	`getQaTagScores(int index)` Average QA normalized score for all the tags.
`int`	`getQaTagScoresCount()` Average QA normalized score for all the tags.
`List<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore>`	`getQaTagScoresList()` Average QA normalized score for all the tags.
`QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder`	`getQaTagScoresOrBuilder(int index)` Average QA normalized score for all the tags.
`List<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder>`	`getQaTagScoresOrBuilderList()` Average QA normalized score for all the tags.
`boolean`	`hasAverageAgentSentimentScore()` The average agent's sentiment score.
`boolean`	`hasAverageClientSentimentScore()` The average client's sentiment score.
`boolean`	`hasAverageCustomerSatisfactionRating()` The average customer satisfaction rating.
`boolean`	`hasAverageDuration()` The average duration.
`boolean`	`hasAverageQaNormalizedScore()` Average QA normalized score.
`boolean`	`hasAverageQaQuestionNormalizedScore()` Average QA normalized score averaged for questions averaged across all revisions of the parent scorecard.
`boolean`	`hasAverageSilencePercentage()` The average silence percentage.
`boolean`	`hasAverageTurnCount()` The average turn count.
`boolean`	`hasConversationCount()` The conversation count.

Methods inherited from interface com.google.protobuf.MessageOrBuilder
findInitializationErrors, getAllFields, getDefaultInstanceForType, getDescriptorForType, getField, getInitializationErrorString, getOneofFieldDescriptor, getRepeatedField, getRepeatedFieldCount, getUnknownFields, hasField, hasOneof

Methods inherited from interface com.google.protobuf.MessageLiteOrBuilder
isInitialized

- Method Detail
  - hasConversationCount
```
boolean hasConversationCount()
```
```
 The conversation count.
 
```
    optional int32 conversation_count = 1;
    Returns:
    
    Whether the conversationCount field is set.
  - getConversationCount
```
int getConversationCount()
```
```
 The conversation count.
 
```
    optional int32 conversation_count = 1;
    Returns:
    
    The conversationCount.
  - hasAverageSilencePercentage
```
boolean hasAverageSilencePercentage()
```
```
 The average silence percentage.
 
```
    optional float average_silence_percentage = 2;
    Returns:
    
    Whether the averageSilencePercentage field is set.
  - getAverageSilencePercentage
```
float getAverageSilencePercentage()
```
```
 The average silence percentage.
 
```
    optional float average_silence_percentage = 2;
    Returns:
    
    The averageSilencePercentage.
  - hasAverageDuration
```
boolean hasAverageDuration()
```
```
 The average duration.
 
```
    optional .google.protobuf.Duration average_duration = 3;
    Returns:
    
    Whether the averageDuration field is set.
  - getAverageDuration
```
com.google.protobuf.Duration getAverageDuration()
```
```
 The average duration.
 
```
    optional .google.protobuf.Duration average_duration = 3;
    Returns:
    
    The averageDuration.
  - getAverageDurationOrBuilder
```
com.google.protobuf.DurationOrBuilder getAverageDurationOrBuilder()
```
```
 The average duration.
 
```
    optional .google.protobuf.Duration average_duration = 3;
  - hasAverageTurnCount
```
boolean hasAverageTurnCount()
```
```
 The average turn count.
 
```
    optional float average_turn_count = 4;
    Returns:
    
    Whether the averageTurnCount field is set.
  - getAverageTurnCount
```
float getAverageTurnCount()
```
```
 The average turn count.
 
```
    optional float average_turn_count = 4;
    Returns:
    
    The averageTurnCount.
  - hasAverageAgentSentimentScore
```
boolean hasAverageAgentSentimentScore()
```
```
 The average agent's sentiment score.
 
```
    optional float average_agent_sentiment_score = 5;
    Returns:
    
    Whether the averageAgentSentimentScore field is set.
  - getAverageAgentSentimentScore
```
float getAverageAgentSentimentScore()
```
```
 The average agent's sentiment score.
 
```
    optional float average_agent_sentiment_score = 5;
    Returns:
    
    The averageAgentSentimentScore.
  - hasAverageClientSentimentScore
```
boolean hasAverageClientSentimentScore()
```
```
 The average client's sentiment score.
 
```
    optional float average_client_sentiment_score = 6;
    Returns:
    
    Whether the averageClientSentimentScore field is set.
  - getAverageClientSentimentScore
```
float getAverageClientSentimentScore()
```
```
 The average client's sentiment score.
 
```
    optional float average_client_sentiment_score = 6;
    Returns:
    
    The averageClientSentimentScore.
  - hasAverageCustomerSatisfactionRating
```
boolean hasAverageCustomerSatisfactionRating()
```
```
 The average customer satisfaction rating.
 
```
    optional double average_customer_satisfaction_rating = 8;
    Returns:
    
    Whether the averageCustomerSatisfactionRating field is set.
  - getAverageCustomerSatisfactionRating
```
double getAverageCustomerSatisfactionRating()
```
```
 The average customer satisfaction rating.
 
```
    optional double average_customer_satisfaction_rating = 8;
    Returns:
    
    The averageCustomerSatisfactionRating.
  - hasAverageQaNormalizedScore
```
boolean hasAverageQaNormalizedScore()
```
```
 Average QA normalized score.
 Will exclude 0's in average calculation.
 
```
    optional double average_qa_normalized_score = 7;
    Returns:
    
    Whether the averageQaNormalizedScore field is set.
  - getAverageQaNormalizedScore
```
double getAverageQaNormalizedScore()
```
```
 Average QA normalized score.
 Will exclude 0's in average calculation.
 
```
    optional double average_qa_normalized_score = 7;
    Returns:
    
    The averageQaNormalizedScore.
  - getQaTagScoresList
```
List<QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore> getQaTagScoresList()
```
```
 Average QA normalized score for all the tags.
 
```
    repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
  - getQaTagScores
```
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore getQaTagScores(int index)
```
```
 Average QA normalized score for all the tags.
 
```
    repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
  - getQaTagScoresCount
```
int getQaTagScoresCount()
```
```
 Average QA normalized score for all the tags.
 
```
    repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
  - getQaTagScoresOrBuilderList
```
List<? extends QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder> getQaTagScoresOrBuilderList()
```
```
 Average QA normalized score for all the tags.
 
```
    repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
  - getQaTagScoresOrBuilder
```
QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScoreOrBuilder getQaTagScoresOrBuilder(int index)
```
```
 Average QA normalized score for all the tags.
 
```
    repeated .google.cloud.contactcenterinsights.v1.QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore qa_tag_scores = 9;
  - hasAverageQaQuestionNormalizedScore
```
boolean hasAverageQaQuestionNormalizedScore()
```
```
 Average QA normalized score averaged for questions averaged across
 all revisions of the parent scorecard.
 Will be only populated if the request specifies a dimension of
 QA_QUESTION_ID.
 
```
    optional double average_qa_question_normalized_score = 10;
    Returns:
    
    Whether the averageQaQuestionNormalizedScore field is set.
  - getAverageQaQuestionNormalizedScore
```
double getAverageQaQuestionNormalizedScore()
```
```
 Average QA normalized score averaged for questions averaged across
 all revisions of the parent scorecard.
 Will be only populated if the request specifies a dimension of
 QA_QUESTION_ID.
 
```
    optional double average_qa_question_normalized_score = 10;
    Returns:
    
    The averageQaQuestionNormalizedScore.

Interface QueryMetricsResponse.Slice.DataPoint.ConversationMeasureOrBuilder

Method Summary

Methods inherited from interface com.google.protobuf.MessageOrBuilder

Methods inherited from interface com.google.protobuf.MessageLiteOrBuilder

Method Detail

hasConversationCount

getConversationCount

hasAverageSilencePercentage

getAverageSilencePercentage

hasAverageDuration

getAverageDuration

getAverageDurationOrBuilder

hasAverageTurnCount

getAverageTurnCount

hasAverageAgentSentimentScore

getAverageAgentSentimentScore

hasAverageClientSentimentScore

getAverageClientSentimentScore

hasAverageCustomerSatisfactionRating

getAverageCustomerSatisfactionRating

hasAverageQaNormalizedScore

getAverageQaNormalizedScore

getQaTagScoresList

getQaTagScores

getQaTagScoresCount

getQaTagScoresOrBuilderList

getQaTagScoresOrBuilder

hasAverageQaQuestionNormalizedScore

getAverageQaQuestionNormalizedScore