| Class | Description |
|---|---|
| Analysis |
The analysis resource.
|
| Analysis.Builder |
The analysis resource.
|
| AnalysisName | |
| AnalysisName.Builder |
Builder for
projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}.
|
| AnalysisName.ProjectLocationAuthorizedViewSetAuthorizedViewConversationAnalysisBuilder |
Builder for
projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/analyses/{analysis}.
|
| AnalysisResult |
The result of an analysis.
|
| AnalysisResult.Builder |
The result of an analysis.
|
| AnalysisResult.CallAnalysisMetadata |
Call-specific metadata created during analysis.
|
| AnalysisResult.CallAnalysisMetadata.Builder |
Call-specific metadata created during analysis.
|
| AnalysisRule |
The CCAI Insights project wide analysis rule.
|
| AnalysisRule.Builder |
The CCAI Insights project wide analysis rule.
|
| AnalysisRuleName | |
| AnalysisRuleName.Builder |
Builder for projects/{project}/locations/{location}/analysisRules/{analysis_rule}.
|
| AnnotationBoundary |
A point in a conversation that marks the start or the end of an annotation.
|
| AnnotationBoundary.Builder |
A point in a conversation that marks the start or the end of an annotation.
|
| AnnotatorSelector |
Selector of all available annotators and phrase matchers to run.
|
| AnnotatorSelector.Builder |
Selector of all available annotators and phrase matchers to run.
|
| AnnotatorSelector.QaConfig |
Configuration for the QA feature.
|
| AnnotatorSelector.QaConfig.Builder |
Configuration for the QA feature.
|
| AnnotatorSelector.QaConfig.ScorecardList |
Container for a list of scorecards.
|
| AnnotatorSelector.QaConfig.ScorecardList.Builder |
Container for a list of scorecards.
|
| AnnotatorSelector.SummarizationConfig |
Configuration for summarization.
|
| AnnotatorSelector.SummarizationConfig.Builder |
Configuration for summarization.
|
| AnswerFeedback |
The feedback that the customer has about a certain answer in the
conversation.
|
| AnswerFeedback.Builder |
The feedback that the customer has about a certain answer in the
conversation.
|
| ArticleSuggestionData |
Agent Assist Article Suggestion data.
|
| ArticleSuggestionData.Builder |
Agent Assist Article Suggestion data.
|
| BulkAnalyzeConversationsMetadata |
The metadata for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsMetadata.Builder |
The metadata for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsRequest |
The request to analyze conversations in bulk.
|
| BulkAnalyzeConversationsRequest.Builder |
The request to analyze conversations in bulk.
|
| BulkAnalyzeConversationsResponse |
The response for a bulk analyze conversations operation.
|
| BulkAnalyzeConversationsResponse.Builder |
The response for a bulk analyze conversations operation.
|
| BulkDeleteConversationsMetadata |
The metadata for a bulk delete conversations operation.
|
| BulkDeleteConversationsMetadata.Builder |
The metadata for a bulk delete conversations operation.
|
| BulkDeleteConversationsRequest |
The request to delete conversations in bulk.
|
| BulkDeleteConversationsRequest.Builder |
The request to delete conversations in bulk.
|
| BulkDeleteConversationsResponse |
The response for a bulk delete conversations operation.
|
| BulkDeleteConversationsResponse.Builder |
The response for a bulk delete conversations operation.
|
| BulkDownloadFeedbackLabelsMetadata |
Metadata for the BulkDownloadFeedbackLabel endpoint.
|
| BulkDownloadFeedbackLabelsMetadata.Builder |
Metadata for the BulkDownloadFeedbackLabel endpoint.
|
| BulkDownloadFeedbackLabelsMetadata.DownloadStats |
Statistics for BulkDownloadFeedbackLabels operation.
|
| BulkDownloadFeedbackLabelsMetadata.DownloadStats.Builder |
Statistics for BulkDownloadFeedbackLabels operation.
|
| BulkDownloadFeedbackLabelsRequest |
Request for the BulkDownloadFeedbackLabel endpoint.
|
| BulkDownloadFeedbackLabelsRequest.Builder |
Request for the BulkDownloadFeedbackLabel endpoint.
|
| BulkDownloadFeedbackLabelsRequest.GcsDestination |
Google Cloud Storage Object details to write the feedback labels to.
|
| BulkDownloadFeedbackLabelsRequest.GcsDestination.Builder |
Google Cloud Storage Object details to write the feedback labels to.
|
| BulkDownloadFeedbackLabelsResponse |
Response for the BulkDownloadFeedbackLabel endpoint.
|
| BulkDownloadFeedbackLabelsResponse.Builder |
Response for the BulkDownloadFeedbackLabel endpoint.
|
| BulkUploadFeedbackLabelsMetadata |
Metadata for the Bulk Upload Feedback Labels API.
|
| BulkUploadFeedbackLabelsMetadata.Builder |
Metadata for the Bulk Upload Feedback Labels API.
|
| BulkUploadFeedbackLabelsMetadata.UploadStats |
Statistics for BulkUploadFeedbackLabels operation.
|
| BulkUploadFeedbackLabelsMetadata.UploadStats.Builder |
Statistics for BulkUploadFeedbackLabels operation.
|
| BulkUploadFeedbackLabelsRequest |
The request for bulk uploading feedback labels.
|
| BulkUploadFeedbackLabelsRequest.Builder |
The request for bulk uploading feedback labels.
|
| BulkUploadFeedbackLabelsRequest.GcsSource |
Google Cloud Storage Object details to get the feedback label file from.
|
| BulkUploadFeedbackLabelsRequest.GcsSource.Builder |
Google Cloud Storage Object details to get the feedback label file from.
|
| BulkUploadFeedbackLabelsResponse |
Response for the Bulk Upload Feedback Labels API.
|
| BulkUploadFeedbackLabelsResponse.Builder |
Response for the Bulk Upload Feedback Labels API.
|
| CalculateIssueModelStatsRequest |
Request to get statistics of an issue model.
|
| CalculateIssueModelStatsRequest.Builder |
Request to get statistics of an issue model.
|
| CalculateIssueModelStatsResponse |
Response of querying an issue model's statistics.
|
| CalculateIssueModelStatsResponse.Builder |
Response of querying an issue model's statistics.
|
| CalculateStatsRequest |
The request for calculating conversation statistics.
|
| CalculateStatsRequest.Builder |
The request for calculating conversation statistics.
|
| CalculateStatsResponse |
The response for calculating conversation statistics.
|
| CalculateStatsResponse.Builder |
The response for calculating conversation statistics.
|
| CalculateStatsResponse.TimeSeries |
A time series representing conversations over time.
|
| CalculateStatsResponse.TimeSeries.Builder |
A time series representing conversations over time.
|
| CalculateStatsResponse.TimeSeries.Interval |
A single interval in a time series.
|
| CalculateStatsResponse.TimeSeries.Interval.Builder |
A single interval in a time series.
|
| CallAnnotation |
A piece of metadata that applies to a window of a call.
|
| CallAnnotation.Builder |
A piece of metadata that applies to a window of a call.
|
| ContactCenterInsightsProto | |
| Conversation |
The conversation resource.
|
| Conversation.Builder |
The conversation resource.
|
| Conversation.CallMetadata |
Call-specific metadata.
|
| Conversation.CallMetadata.Builder |
Call-specific metadata.
|
| Conversation.QualityMetadata |
Conversation metadata related to quality management.
|
| Conversation.QualityMetadata.AgentInfo |
Information about an agent involved in the conversation.
|
| Conversation.QualityMetadata.AgentInfo.Builder |
Information about an agent involved in the conversation.
|
| Conversation.QualityMetadata.Builder |
Conversation metadata related to quality management.
|
| Conversation.Transcript |
A message representing the transcript of a conversation.
|
| Conversation.Transcript.Builder |
A message representing the transcript of a conversation.
|
| Conversation.Transcript.TranscriptSegment |
A segment of a full transcript.
|
| Conversation.Transcript.TranscriptSegment.Builder |
A segment of a full transcript.
|
| Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata |
Metadata from Dialogflow relating to the current transcript segment.
|
| Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata.Builder |
Metadata from Dialogflow relating to the current transcript segment.
|
| Conversation.Transcript.TranscriptSegment.WordInfo |
Word-level info for words in a transcript.
|
| Conversation.Transcript.TranscriptSegment.WordInfo.Builder |
Word-level info for words in a transcript.
|
| ConversationDataSource |
The conversation source, which is a combination of transcript and audio.
|
| ConversationDataSource.Builder |
The conversation source, which is a combination of transcript and audio.
|
| ConversationLevelSentiment |
One channel of conversation-level sentiment data.
|
| ConversationLevelSentiment.Builder |
One channel of conversation-level sentiment data.
|
| ConversationLevelSilence |
Conversation-level silence data.
|
| ConversationLevelSilence.Builder |
Conversation-level silence data.
|
| ConversationName | |
| ConversationName.Builder |
Builder for projects/{project}/locations/{location}/conversations/{conversation}.
|
| ConversationName.ProjectLocationAuthorizedViewSetAuthorizedViewConversationBuilder |
Builder for
projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}.
|
| ConversationParticipant |
The call participant speaking for a given utterance.
|
| ConversationParticipant.Builder |
The call participant speaking for a given utterance.
|
| ConversationSummarizationSuggestionData |
Conversation summarization suggestion data.
|
| ConversationSummarizationSuggestionData.Builder |
Conversation summarization suggestion data.
|
| CreateAnalysisOperationMetadata |
Metadata for a create analysis operation.
|
| CreateAnalysisOperationMetadata.Builder |
Metadata for a create analysis operation.
|
| CreateAnalysisRequest |
The request to create an analysis.
|
| CreateAnalysisRequest.Builder |
The request to create an analysis.
|
| CreateAnalysisRuleRequest |
The request to create a analysis rule.
|
| CreateAnalysisRuleRequest.Builder |
The request to create a analysis rule.
|
| CreateConversationRequest |
Request to create a conversation.
|
| CreateConversationRequest.Builder |
Request to create a conversation.
|
| CreateFeedbackLabelRequest |
The request for creating a feedback label.
|
| CreateFeedbackLabelRequest.Builder |
The request for creating a feedback label.
|
| CreateIssueModelMetadata |
Metadata for creating an issue model.
|
| CreateIssueModelMetadata.Builder |
Metadata for creating an issue model.
|
| CreateIssueModelRequest |
The request to create an issue model.
|
| CreateIssueModelRequest.Builder |
The request to create an issue model.
|
| CreatePhraseMatcherRequest |
Request to create a phrase matcher.
|
| CreatePhraseMatcherRequest.Builder |
Request to create a phrase matcher.
|
| CreateQaQuestionRequest |
The request for creating a QaQuestion.
|
| CreateQaQuestionRequest.Builder |
The request for creating a QaQuestion.
|
| CreateQaScorecardRequest |
The request for creating a QaScorecard.
|
| CreateQaScorecardRequest.Builder |
The request for creating a QaScorecard.
|
| CreateQaScorecardRevisionRequest |
The request for creating a QaScorecardRevision.
|
| CreateQaScorecardRevisionRequest.Builder |
The request for creating a QaScorecardRevision.
|
| CreateViewRequest |
The request to create a view.
|
| CreateViewRequest.Builder |
The request to create a view.
|
| DeleteAnalysisRequest |
The request to delete an analysis.
|
| DeleteAnalysisRequest.Builder |
The request to delete an analysis.
|
| DeleteAnalysisRuleRequest |
The request to delete a analysis rule.
|
| DeleteAnalysisRuleRequest.Builder |
The request to delete a analysis rule.
|
| DeleteConversationRequest |
The request to delete a conversation.
|
| DeleteConversationRequest.Builder |
The request to delete a conversation.
|
| DeleteFeedbackLabelRequest |
The request for deleting a feedback label.
|
| DeleteFeedbackLabelRequest.Builder |
The request for deleting a feedback label.
|
| DeleteIssueModelMetadata |
Metadata for deleting an issue model.
|
| DeleteIssueModelMetadata.Builder |
Metadata for deleting an issue model.
|
| DeleteIssueModelRequest |
The request to delete an issue model.
|
| DeleteIssueModelRequest.Builder |
The request to delete an issue model.
|
| DeleteIssueRequest |
The request to delete an issue.
|
| DeleteIssueRequest.Builder |
The request to delete an issue.
|
| DeletePhraseMatcherRequest |
The request to delete a phrase matcher.
|
| DeletePhraseMatcherRequest.Builder |
The request to delete a phrase matcher.
|
| DeleteQaQuestionRequest |
The request for deleting a QaQuestion.
|
| DeleteQaQuestionRequest.Builder |
The request for deleting a QaQuestion.
|
| DeleteQaScorecardRequest |
The request for deleting a QaScorecard.
|
| DeleteQaScorecardRequest.Builder |
The request for deleting a QaScorecard.
|
| DeleteQaScorecardRevisionRequest |
The request to delete a QaScorecardRevision.
|
| DeleteQaScorecardRevisionRequest.Builder |
The request to delete a QaScorecardRevision.
|
| DeleteViewRequest |
The request to delete a view.
|
| DeleteViewRequest.Builder |
The request to delete a view.
|
| DeployIssueModelMetadata |
Metadata for deploying an issue model.
|
| DeployIssueModelMetadata.Builder |
Metadata for deploying an issue model.
|
| DeployIssueModelRequest |
The request to deploy an issue model.
|
| DeployIssueModelRequest.Builder |
The request to deploy an issue model.
|
| DeployIssueModelResponse |
The response to deploy an issue model.
|
| DeployIssueModelResponse.Builder |
The response to deploy an issue model.
|
| DeployQaScorecardRevisionRequest |
The request to deploy a QaScorecardRevision
Protobuf type
google.cloud.contactcenterinsights.v1.DeployQaScorecardRevisionRequest |
| DeployQaScorecardRevisionRequest.Builder |
The request to deploy a QaScorecardRevision
Protobuf type
google.cloud.contactcenterinsights.v1.DeployQaScorecardRevisionRequest |
| DialogflowIntent |
The data for a Dialogflow intent.
|
| DialogflowIntent.Builder |
The data for a Dialogflow intent.
|
| DialogflowInteractionData |
Dialogflow interaction data.
|
| DialogflowInteractionData.Builder |
Dialogflow interaction data.
|
| DialogflowSource |
A Dialogflow source of conversation data.
|
| DialogflowSource.Builder |
A Dialogflow source of conversation data.
|
| Dimension |
A dimension determines the grouping key for the query.
|
| Dimension.AgentDimensionMetadata |
Metadata about the agent dimension.
|
| Dimension.AgentDimensionMetadata.Builder |
Metadata about the agent dimension.
|
| Dimension.Builder |
A dimension determines the grouping key for the query.
|
| Dimension.IssueDimensionMetadata |
Metadata about the issue dimension.
|
| Dimension.IssueDimensionMetadata.Builder |
Metadata about the issue dimension.
|
| Dimension.QaQuestionAnswerDimensionMetadata |
Metadata about the QA question-answer dimension.
|
| Dimension.QaQuestionAnswerDimensionMetadata.Builder |
Metadata about the QA question-answer dimension.
|
| Dimension.QaQuestionDimensionMetadata |
Metadata about the QA question dimension.
|
| Dimension.QaQuestionDimensionMetadata.Builder |
Metadata about the QA question dimension.
|
| EncryptionSpec |
A customer-managed encryption key specification that can be applied to all
created resources (e.g.
|
| EncryptionSpec.Builder |
A customer-managed encryption key specification that can be applied to all
created resources (e.g.
|
| EncryptionSpecName | |
| EncryptionSpecName.Builder |
Builder for projects/{project}/locations/{location}/encryptionSpec.
|
| Entity |
The data for an entity annotation.
|
| Entity.Builder |
The data for an entity annotation.
|
| EntityMentionData |
The data for an entity mention annotation.
|
| EntityMentionData.Builder |
The data for an entity mention annotation.
|
| ExactMatchConfig |
Exact match configuration.
|
| ExactMatchConfig.Builder |
Exact match configuration.
|
| ExportInsightsDataMetadata |
Metadata for an export insights operation.
|
| ExportInsightsDataMetadata.Builder |
Metadata for an export insights operation.
|
| ExportInsightsDataRequest |
The request to export insights.
|
| ExportInsightsDataRequest.BigQueryDestination |
A BigQuery Table Reference.
|
| ExportInsightsDataRequest.BigQueryDestination.Builder |
A BigQuery Table Reference.
|
| ExportInsightsDataRequest.Builder |
The request to export insights.
|
| ExportInsightsDataResponse |
Response for an export insights operation.
|
| ExportInsightsDataResponse.Builder |
Response for an export insights operation.
|
| ExportIssueModelMetadata |
Metadata used for export issue model.
|
| ExportIssueModelMetadata.Builder |
Metadata used for export issue model.
|
| ExportIssueModelRequest |
Request to export an issue model.
|
| ExportIssueModelRequest.Builder |
Request to export an issue model.
|
| ExportIssueModelRequest.GcsDestination |
Google Cloud Storage Object URI to save the issue model to.
|
| ExportIssueModelRequest.GcsDestination.Builder |
Google Cloud Storage Object URI to save the issue model to.
|
| ExportIssueModelResponse |
Response from export issue model
Protobuf type
google.cloud.contactcenterinsights.v1.ExportIssueModelResponse |
| ExportIssueModelResponse.Builder |
Response from export issue model
Protobuf type
google.cloud.contactcenterinsights.v1.ExportIssueModelResponse |
| FaqAnswerData |
Agent Assist frequently-asked-question answer data.
|
| FaqAnswerData.Builder |
Agent Assist frequently-asked-question answer data.
|
| FeedbackLabel |
Represents a conversation, resource, and label provided by the user.
|
| FeedbackLabel.Builder |
Represents a conversation, resource, and label provided by the user.
|
| FeedbackLabelName | |
| FeedbackLabelName.Builder |
Builder for
projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}.
|
| FeedbackLabelName.ProjectLocationAuthorizedViewSetAuthorizedViewConversationFeedbackLabelBuilder |
Builder for
projects/{project}/locations/{location}/authorizedViewSets/{authorized_view_set}/authorizedViews/{authorized_view}/conversations/{conversation}/feedbackLabels/{feedback_label}.
|
| GcsSource |
A Cloud Storage source of conversation data.
|
| GcsSource.Builder |
A Cloud Storage source of conversation data.
|
| GetAnalysisRequest |
The request to get an analysis.
|
| GetAnalysisRequest.Builder |
The request to get an analysis.
|
| GetAnalysisRuleRequest |
The request for getting a analysis rule.
|
| GetAnalysisRuleRequest.Builder |
The request for getting a analysis rule.
|
| GetConversationRequest |
The request to get a conversation.
|
| GetConversationRequest.Builder |
The request to get a conversation.
|
| GetEncryptionSpecRequest |
The request to get location-level encryption specification.
|
| GetEncryptionSpecRequest.Builder |
The request to get location-level encryption specification.
|
| GetFeedbackLabelRequest |
The request for getting a feedback label.
|
| GetFeedbackLabelRequest.Builder |
The request for getting a feedback label.
|
| GetIssueModelRequest |
The request to get an issue model.
|
| GetIssueModelRequest.Builder |
The request to get an issue model.
|
| GetIssueRequest |
The request to get an issue.
|
| GetIssueRequest.Builder |
The request to get an issue.
|
| GetPhraseMatcherRequest |
The request to get a a phrase matcher.
|
| GetPhraseMatcherRequest.Builder |
The request to get a a phrase matcher.
|
| GetQaQuestionRequest |
The request for a QaQuestion.
|
| GetQaQuestionRequest.Builder |
The request for a QaQuestion.
|
| GetQaScorecardRequest |
The request for a QaScorecard.
|
| GetQaScorecardRequest.Builder |
The request for a QaScorecard.
|
| GetQaScorecardRevisionRequest |
The request for a QaScorecardRevision.
|
| GetQaScorecardRevisionRequest.Builder |
The request for a QaScorecardRevision.
|
| GetSettingsRequest |
The request to get project-level settings.
|
| GetSettingsRequest.Builder |
The request to get project-level settings.
|
| GetViewRequest |
The request to get a view.
|
| GetViewRequest.Builder |
The request to get a view.
|
| HoldData |
The data for a hold annotation.
|
| HoldData.Builder |
The data for a hold annotation.
|
| ImportIssueModelMetadata |
Metadata used for import issue model.
|
| ImportIssueModelMetadata.Builder |
Metadata used for import issue model.
|
| ImportIssueModelRequest |
Request to import an issue model.
|
| ImportIssueModelRequest.Builder |
Request to import an issue model.
|
| ImportIssueModelRequest.GcsSource |
Google Cloud Storage Object URI to get the issue model file from.
|
| ImportIssueModelRequest.GcsSource.Builder |
Google Cloud Storage Object URI to get the issue model file from.
|
| ImportIssueModelResponse |
Response from import issue model
Protobuf type
google.cloud.contactcenterinsights.v1.ImportIssueModelResponse |
| ImportIssueModelResponse.Builder |
Response from import issue model
Protobuf type
google.cloud.contactcenterinsights.v1.ImportIssueModelResponse |
| IngestConversationsMetadata |
The metadata for an IngestConversations operation.
|
| IngestConversationsMetadata.Builder |
The metadata for an IngestConversations operation.
|
| IngestConversationsMetadata.IngestConversationsStats |
Statistics for IngestConversations operation.
|
| IngestConversationsMetadata.IngestConversationsStats.Builder |
Statistics for IngestConversations operation.
|
| IngestConversationsRequest |
The request to ingest conversations.
|
| IngestConversationsRequest.Builder |
The request to ingest conversations.
|
| IngestConversationsRequest.ConversationConfig |
Configuration that applies to all conversations.
|
| IngestConversationsRequest.ConversationConfig.Builder |
Configuration that applies to all conversations.
|
| IngestConversationsRequest.GcsSource |
Configuration for Cloud Storage bucket sources.
|
| IngestConversationsRequest.GcsSource.Builder |
Configuration for Cloud Storage bucket sources.
|
| IngestConversationsRequest.TranscriptObjectConfig |
Configuration for processing transcript objects.
|
| IngestConversationsRequest.TranscriptObjectConfig.Builder |
Configuration for processing transcript objects.
|
| IngestConversationsResponse |
The response to an IngestConversations operation.
|
| IngestConversationsResponse.Builder |
The response to an IngestConversations operation.
|
| InitializeEncryptionSpecMetadata |
Metadata for initializing a location-level encryption specification.
|
| InitializeEncryptionSpecMetadata.Builder |
Metadata for initializing a location-level encryption specification.
|
| InitializeEncryptionSpecRequest |
The request to initialize a location-level encryption specification.
|
| InitializeEncryptionSpecRequest.Builder |
The request to initialize a location-level encryption specification.
|
| InitializeEncryptionSpecResponse |
The response to initialize a location-level encryption specification.
|
| InitializeEncryptionSpecResponse.Builder |
The response to initialize a location-level encryption specification.
|
| Intent |
The data for an intent.
|
| Intent.Builder |
The data for an intent.
|
| IntentMatchData |
The data for an intent match.
|
| IntentMatchData.Builder |
The data for an intent match.
|
| InterruptionData |
The data for an interruption annotation.
|
| InterruptionData.Builder |
The data for an interruption annotation.
|
| Issue |
The issue resource.
|
| Issue.Builder |
The issue resource.
|
| IssueAssignment |
Information about the issue.
|
| IssueAssignment.Builder |
Information about the issue.
|
| IssueMatchData |
The data for an issue match annotation.
|
| IssueMatchData.Builder |
The data for an issue match annotation.
|
| IssueModel |
The issue model resource.
|
| IssueModel.Builder |
The issue model resource.
|
| IssueModel.InputDataConfig |
Configs for the input data used to create the issue model.
|
| IssueModel.InputDataConfig.Builder |
Configs for the input data used to create the issue model.
|
| IssueModelLabelStats |
Aggregated statistics about an issue model.
|
| IssueModelLabelStats.Builder |
Aggregated statistics about an issue model.
|
| IssueModelLabelStats.IssueStats |
Aggregated statistics about an issue.
|
| IssueModelLabelStats.IssueStats.Builder |
Aggregated statistics about an issue.
|
| IssueModelName | |
| IssueModelName.Builder |
Builder for projects/{project}/locations/{location}/issueModels/{issue_model}.
|
| IssueModelResult |
Issue Modeling result on a conversation.
|
| IssueModelResult.Builder |
Issue Modeling result on a conversation.
|
| IssueName | |
| IssueName.Builder |
Builder for projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}.
|
| ListAllFeedbackLabelsRequest |
The request for listing all feedback labels.
|
| ListAllFeedbackLabelsRequest.Builder |
The request for listing all feedback labels.
|
| ListAllFeedbackLabelsResponse |
The response for listing all feedback labels.
|
| ListAllFeedbackLabelsResponse.Builder |
The response for listing all feedback labels.
|
| ListAnalysesRequest |
The request to list analyses.
|
| ListAnalysesRequest.Builder |
The request to list analyses.
|
| ListAnalysesResponse |
The response to list analyses.
|
| ListAnalysesResponse.Builder |
The response to list analyses.
|
| ListAnalysisRulesRequest |
The request to list analysis rules.
|
| ListAnalysisRulesRequest.Builder |
The request to list analysis rules.
|
| ListAnalysisRulesResponse |
The response of listing views.
|
| ListAnalysisRulesResponse.Builder |
The response of listing views.
|
| ListConversationsRequest |
Request to list conversations.
|
| ListConversationsRequest.Builder |
Request to list conversations.
|
| ListConversationsResponse |
The response of listing conversations.
|
| ListConversationsResponse.Builder |
The response of listing conversations.
|
| ListFeedbackLabelsRequest |
The request for listing feedback labels.
|
| ListFeedbackLabelsRequest.Builder |
The request for listing feedback labels.
|
| ListFeedbackLabelsResponse |
The response for listing feedback labels.
|
| ListFeedbackLabelsResponse.Builder |
The response for listing feedback labels.
|
| ListIssueModelsRequest |
Request to list issue models.
|
| ListIssueModelsRequest.Builder |
Request to list issue models.
|
| ListIssueModelsResponse |
The response of listing issue models.
|
| ListIssueModelsResponse.Builder |
The response of listing issue models.
|
| ListIssuesRequest |
Request to list issues.
|
| ListIssuesRequest.Builder |
Request to list issues.
|
| ListIssuesResponse |
The response of listing issues.
|
| ListIssuesResponse.Builder |
The response of listing issues.
|
| ListPhraseMatchersRequest |
Request to list phrase matchers.
|
| ListPhraseMatchersRequest.Builder |
Request to list phrase matchers.
|
| ListPhraseMatchersResponse |
The response of listing phrase matchers.
|
| ListPhraseMatchersResponse.Builder |
The response of listing phrase matchers.
|
| ListQaQuestionsRequest |
Request to list QaQuestions.
|
| ListQaQuestionsRequest.Builder |
Request to list QaQuestions.
|
| ListQaQuestionsResponse |
The response from a ListQaQuestions request.
|
| ListQaQuestionsResponse.Builder |
The response from a ListQaQuestions request.
|
| ListQaScorecardRevisionsRequest |
Request to list QaScorecardRevisions
Protobuf type
google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsRequest |
| ListQaScorecardRevisionsRequest.Builder |
Request to list QaScorecardRevisions
Protobuf type
google.cloud.contactcenterinsights.v1.ListQaScorecardRevisionsRequest |
| ListQaScorecardRevisionsResponse |
The response from a ListQaScorecardRevisions request.
|
| ListQaScorecardRevisionsResponse.Builder |
The response from a ListQaScorecardRevisions request.
|
| ListQaScorecardsRequest |
Request to list QaScorecards.
|
| ListQaScorecardsRequest.Builder |
Request to list QaScorecards.
|
| ListQaScorecardsResponse |
The response from a ListQaScorecards request.
|
| ListQaScorecardsResponse.Builder |
The response from a ListQaScorecards request.
|
| ListViewsRequest |
The request to list views.
|
| ListViewsRequest.Builder |
The request to list views.
|
| ListViewsResponse |
The response of listing views.
|
| ListViewsResponse.Builder |
The response of listing views.
|
| LocationName | |
| LocationName.Builder |
Builder for projects/{project}/locations/{location}.
|
| PhraseMatchData |
The data for a matched phrase matcher.
|
| PhraseMatchData.Builder |
The data for a matched phrase matcher.
|
| PhraseMatcher |
The phrase matcher resource.
|
| PhraseMatcher.Builder |
The phrase matcher resource.
|
| PhraseMatcherName | |
| PhraseMatcherName.Builder |
Builder for projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}.
|
| PhraseMatchRule |
The data for a phrase match rule.
|
| PhraseMatchRule.Builder |
The data for a phrase match rule.
|
| PhraseMatchRuleConfig |
Configuration information of a phrase match rule.
|
| PhraseMatchRuleConfig.Builder |
Configuration information of a phrase match rule.
|
| PhraseMatchRuleGroup |
A message representing a rule in the phrase matcher.
|
| PhraseMatchRuleGroup.Builder |
A message representing a rule in the phrase matcher.
|
| QaAnswer |
An answer to a QaQuestion.
|
| QaAnswer.AnswerSource |
A question may have multiple answers from varying sources, one of which
becomes the "main" answer above.
|
| QaAnswer.AnswerSource.Builder |
A question may have multiple answers from varying sources, one of which
becomes the "main" answer above.
|
| QaAnswer.AnswerValue |
Message for holding the value of a
[QaAnswer][google.cloud.contactcenterinsights.v1.QaAnswer].
|
| QaAnswer.AnswerValue.Builder |
Message for holding the value of a
[QaAnswer][google.cloud.contactcenterinsights.v1.QaAnswer].
|
| QaAnswer.Builder |
An answer to a QaQuestion.
|
| QaQuestion |
A single question to be scored by the Insights QA feature.
|
| QaQuestion.AnswerChoice |
Message representing a possible answer to the question.
|
| QaQuestion.AnswerChoice.Builder |
Message representing a possible answer to the question.
|
| QaQuestion.Builder |
A single question to be scored by the Insights QA feature.
|
| QaQuestion.Metrics |
A wrapper representing metrics calculated against a test-set on a LLM that
was fine tuned for this question.
|
| QaQuestion.Metrics.Builder |
A wrapper representing metrics calculated against a test-set on a LLM that
was fine tuned for this question.
|
| QaQuestion.TuningMetadata |
Metadata about the tuning operation for the question.
|
| QaQuestion.TuningMetadata.Builder |
Metadata about the tuning operation for the question.
|
| QaQuestionName | |
| QaQuestionName.Builder |
Builder for
projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}/qaQuestions/{qa_question}.
|
| QaScorecard |
A QaScorecard represents a collection of questions to be scored during
analysis.
|
| QaScorecard.Builder |
A QaScorecard represents a collection of questions to be scored during
analysis.
|
| QaScorecardName | |
| QaScorecardName.Builder |
Builder for projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}.
|
| QaScorecardResult |
The results of scoring a single conversation against a QaScorecard.
|
| QaScorecardResult.Builder |
The results of scoring a single conversation against a QaScorecard.
|
| QaScorecardResult.QaTagResult |
Tags and their corresponding results.
|
| QaScorecardResult.QaTagResult.Builder |
Tags and their corresponding results.
|
| QaScorecardResult.ScoreSource |
A scorecard result may have multiple sets of scores from varying sources,
one of which becomes the "main" answer above.
|
| QaScorecardResult.ScoreSource.Builder |
A scorecard result may have multiple sets of scores from varying sources,
one of which becomes the "main" answer above.
|
| QaScorecardRevision |
A revision of a QaScorecard.
|
| QaScorecardRevision.Builder |
A revision of a QaScorecard.
|
| QaScorecardRevisionName | |
| QaScorecardRevisionName.Builder |
Builder for
projects/{project}/locations/{location}/qaScorecards/{qa_scorecard}/revisions/{revision}.
|
| QueryMetricsMetadata |
The metadata from querying metrics.
|
| QueryMetricsMetadata.Builder |
The metadata from querying metrics.
|
| QueryMetricsRequest |
The request for querying metrics.
|
| QueryMetricsRequest.Builder |
The request for querying metrics.
|
| QueryMetricsResponse |
The response for querying metrics.
|
| QueryMetricsResponse.Builder |
The response for querying metrics.
|
| QueryMetricsResponse.Slice |
A slice contains a total and (if the request specified a time granularity)
a time series of metric values.
|
| QueryMetricsResponse.Slice.Builder |
A slice contains a total and (if the request specified a time granularity)
a time series of metric values.
|
| QueryMetricsResponse.Slice.DataPoint |
A data point contains the metric values mapped to an interval.
|
| QueryMetricsResponse.Slice.DataPoint.Builder |
A data point contains the metric values mapped to an interval.
|
| QueryMetricsResponse.Slice.DataPoint.ConversationMeasure |
The measure related to conversations.
|
| QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.Builder |
The measure related to conversations.
|
| QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore |
Average QA normalized score for the tag.
|
| QueryMetricsResponse.Slice.DataPoint.ConversationMeasure.QaTagScore.Builder |
Average QA normalized score for the tag.
|
| QueryMetricsResponse.Slice.TimeSeries |
A time series of metric values.
|
| QueryMetricsResponse.Slice.TimeSeries.Builder |
A time series of metric values.
|
| RedactionConfig |
DLP resources used for redaction while ingesting conversations.
|
| RedactionConfig.Builder |
DLP resources used for redaction while ingesting conversations.
|
| ResourcesProto | |
| RuntimeAnnotation |
An annotation that was generated during the customer and agent interaction.
|
| RuntimeAnnotation.Builder |
An annotation that was generated during the customer and agent interaction.
|
| RuntimeAnnotation.UserInput |
Explicit input used for generating the answer
Protobuf type
google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput |
| RuntimeAnnotation.UserInput.Builder |
Explicit input used for generating the answer
Protobuf type
google.cloud.contactcenterinsights.v1.RuntimeAnnotation.UserInput |
| SentimentData |
The data for a sentiment annotation.
|
| SentimentData.Builder |
The data for a sentiment annotation.
|
| Settings |
The CCAI Insights project wide settings.
|
| Settings.AnalysisConfig |
Default configuration when creating Analyses in Insights.
|
| Settings.AnalysisConfig.Builder |
Default configuration when creating Analyses in Insights.
|
| Settings.Builder |
The CCAI Insights project wide settings.
|
| SettingsName | |
| SettingsName.Builder |
Builder for projects/{project}/locations/{location}/settings.
|
| SilenceData |
The data for a silence annotation.
|
| SilenceData.Builder |
The data for a silence annotation.
|
| SmartComposeSuggestionData |
Agent Assist Smart Compose suggestion data.
|
| SmartComposeSuggestionData.Builder |
Agent Assist Smart Compose suggestion data.
|
| SmartReplyData |
Agent Assist Smart Reply data.
|
| SmartReplyData.Builder |
Agent Assist Smart Reply data.
|
| SpeechConfig |
Speech-to-Text configuration.
|
| SpeechConfig.Builder |
Speech-to-Text configuration.
|
| TuneQaScorecardRevisionMetadata |
Metadata for TuneQaScorecardRevision endpoint.
|
| TuneQaScorecardRevisionMetadata.Builder |
Metadata for TuneQaScorecardRevision endpoint.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics |
Contains performance metrics for each QaQuestion in the
TuneScorecardRevision request.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Builder |
Contains performance metrics for each QaQuestion in the
TuneScorecardRevision request.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Metrics |
Performance metrics for the question's dataset calculated over the tuned
model.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetTuningMetrics.Metrics.Builder |
Performance metrics for the question's dataset calculated over the tuned
model.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetValidationResult |
Contains validation results for a question in the tuning request.
|
| TuneQaScorecardRevisionMetadata.QaQuestionDatasetValidationResult.Builder |
Contains validation results for a question in the tuning request.
|
| TuneQaScorecardRevisionRequest |
Request for TuneQaScorecardRevision endpoint.
|
| TuneQaScorecardRevisionRequest.Builder |
Request for TuneQaScorecardRevision endpoint.
|
| TuneQaScorecardRevisionResponse |
Response for TuneQaScorecardRevision endpoint.
|
| TuneQaScorecardRevisionResponse.Builder |
Response for TuneQaScorecardRevision endpoint.
|
| UndeployIssueModelMetadata |
Metadata for undeploying an issue model.
|
| UndeployIssueModelMetadata.Builder |
Metadata for undeploying an issue model.
|
| UndeployIssueModelRequest |
The request to undeploy an issue model.
|
| UndeployIssueModelRequest.Builder |
The request to undeploy an issue model.
|
| UndeployIssueModelResponse |
The response to undeploy an issue model.
|
| UndeployIssueModelResponse.Builder |
The response to undeploy an issue model.
|
| UndeployQaScorecardRevisionRequest |
The request to undeploy a QaScorecardRevision
Protobuf type
google.cloud.contactcenterinsights.v1.UndeployQaScorecardRevisionRequest |
| UndeployQaScorecardRevisionRequest.Builder |
The request to undeploy a QaScorecardRevision
Protobuf type
google.cloud.contactcenterinsights.v1.UndeployQaScorecardRevisionRequest |
| UpdateAnalysisRuleRequest |
The request to update a analysis rule.
|
| UpdateAnalysisRuleRequest.Builder |
The request to update a analysis rule.
|
| UpdateConversationRequest |
The request to update a conversation.
|
| UpdateConversationRequest.Builder |
The request to update a conversation.
|
| UpdateFeedbackLabelRequest |
The request for updating a feedback label.
|
| UpdateFeedbackLabelRequest.Builder |
The request for updating a feedback label.
|
| UpdateIssueModelRequest |
The request to update an issue model.
|
| UpdateIssueModelRequest.Builder |
The request to update an issue model.
|
| UpdateIssueRequest |
The request to update an issue.
|
| UpdateIssueRequest.Builder |
The request to update an issue.
|
| UpdatePhraseMatcherRequest |
The request to update a phrase matcher.
|
| UpdatePhraseMatcherRequest.Builder |
The request to update a phrase matcher.
|
| UpdateQaQuestionRequest |
The request for updating a QaQuestion.
|
| UpdateQaQuestionRequest.Builder |
The request for updating a QaQuestion.
|
| UpdateQaScorecardRequest |
The request for updating a QaScorecard.
|
| UpdateQaScorecardRequest.Builder |
The request for updating a QaScorecard.
|
| UpdateSettingsRequest |
The request to update project-level settings.
|
| UpdateSettingsRequest.Builder |
The request to update project-level settings.
|
| UpdateViewRequest |
The request to update a view.
|
| UpdateViewRequest.Builder |
The request to update a view.
|
| UploadConversationMetadata |
The metadata for an `UploadConversation` operation.
|
| UploadConversationMetadata.Builder |
The metadata for an `UploadConversation` operation.
|
| UploadConversationRequest |
Request to upload a conversation.
|
| UploadConversationRequest.Builder |
Request to upload a conversation.
|
| View |
The View resource.
|
| View.Builder |
The View resource.
|
| ViewName | |
| ViewName.Builder |
Builder for projects/{project}/locations/{location}/views/{view}.
|
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