com.lark.oapi.service.helpdesk.v1.model

类 Ticket

java.lang.Object

com.lark.oapi.service.helpdesk.v1.model.Ticket

public class Ticket
extends Object

嵌套类概要

嵌套类

限定符和类型	类和说明
static class	Ticket.Builder

构造器概要

构造器

构造器和说明
Ticket()
Ticket(Ticket.Builder builder)

方法概要

限定符和类型	方法和说明
Integer	getActualProcessingTime()
Integer	getAgentEntryTime()
Integer	getAgentFirstResponseDuration()
Integer	getAgentFirstResponseTime()
Integer	getAgentLastResponseTime()
TicketUser	getAgentOwner()
Integer	getAgentResolutionTime()
TicketUser[]	getAgents()
Double	getAgentServiceDuration()
Integer	getBotServiceDuration()
Integer	getChannel()
Integer	getClosedAt()
TicketUser	getClosedBy()
TicketUser[]	getCollaborators()
Comments	getComments()
Integer	getCreatedAt()
CustomizedFieldDisplayItem[]	getCustomizedFields()
String[]	getDissatisfactionReason()
TicketUser	getGuest()
String	getHelpdeskId()
Integer	getScore()
Integer	getSolve()
Integer	getStatus()
String	getTicketId()
Integer	getTicketType()
Integer	getUpdatedAt()
static Ticket.Builder	newBuilder()
void	setActualProcessingTime(Integer actualProcessingTime)
void	setAgentEntryTime(Integer agentEntryTime)
void	setAgentFirstResponseDuration(Integer agentFirstResponseDuration)
void	setAgentFirstResponseTime(Integer agentFirstResponseTime)
void	setAgentLastResponseTime(Integer agentLastResponseTime)
void	setAgentOwner(TicketUser agentOwner)
void	setAgentResolutionTime(Integer agentResolutionTime)
void	setAgents(TicketUser[] agents)
void	setAgentServiceDuration(Double agentServiceDuration)
void	setBotServiceDuration(Integer botServiceDuration)
void	setChannel(Integer channel)
void	setClosedAt(Integer closedAt)
void	setClosedBy(TicketUser closedBy)
void	setCollaborators(TicketUser[] collaborators)
void	setComments(Comments comments)
void	setCreatedAt(Integer createdAt)
void	setCustomizedFields(CustomizedFieldDisplayItem[] customizedFields)
void	setDissatisfactionReason(String[] dissatisfactionReason)
void	setGuest(TicketUser guest)
void	setHelpdeskId(String helpdeskId)
void	setScore(Integer score)
void	setSolve(Integer solve)
void	setStatus(Integer status)
void	setTicketId(String ticketId)
void	setTicketType(Integer ticketType)
void	setUpdatedAt(Integer updatedAt)

从类继承的方法 java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

构造器详细资料

Ticket

public Ticket()

Ticket

public Ticket(Ticket.Builder builder)

方法详细资料

newBuilder

public static Ticket.Builder newBuilder()

getTicketId

public String getTicketId()

setTicketId

public void setTicketId(String ticketId)

getHelpdeskId

public String getHelpdeskId()

setHelpdeskId

public void setHelpdeskId(String helpdeskId)

getGuest

public TicketUser getGuest()

setGuest

public void setGuest(TicketUser guest)

getComments

public Comments getComments()

setComments

public void setComments(Comments comments)

getTicketType

public Integer getTicketType()

setTicketType

public void setTicketType(Integer ticketType)

getStatus

public Integer getStatus()

setStatus

public void setStatus(Integer status)

getScore

public Integer getScore()

setScore

public void setScore(Integer score)

getCreatedAt

public Integer getCreatedAt()

setCreatedAt

public void setCreatedAt(Integer createdAt)

getUpdatedAt

public Integer getUpdatedAt()

setUpdatedAt

public void setUpdatedAt(Integer updatedAt)

getClosedAt

public Integer getClosedAt()

setClosedAt

public void setClosedAt(Integer closedAt)

getDissatisfactionReason

public String[] getDissatisfactionReason()

setDissatisfactionReason

public void setDissatisfactionReason(String[] dissatisfactionReason)

getAgents

public TicketUser[] getAgents()

setAgents

public void setAgents(TicketUser[] agents)

getChannel

public Integer getChannel()

setChannel

public void setChannel(Integer channel)

getSolve

public Integer getSolve()

setSolve

public void setSolve(Integer solve)

getClosedBy

public TicketUser getClosedBy()

setClosedBy

public void setClosedBy(TicketUser closedBy)

getCollaborators

public TicketUser[] getCollaborators()

setCollaborators

public void setCollaborators(TicketUser[] collaborators)

getCustomizedFields

public CustomizedFieldDisplayItem[] getCustomizedFields()

setCustomizedFields

public void setCustomizedFields(CustomizedFieldDisplayItem[] customizedFields)

getAgentServiceDuration

public Double getAgentServiceDuration()

setAgentServiceDuration

public void setAgentServiceDuration(Double agentServiceDuration)

getAgentFirstResponseDuration

public Integer getAgentFirstResponseDuration()

setAgentFirstResponseDuration

public void setAgentFirstResponseDuration(Integer agentFirstResponseDuration)

getBotServiceDuration

public Integer getBotServiceDuration()

setBotServiceDuration

public void setBotServiceDuration(Integer botServiceDuration)

getAgentResolutionTime

public Integer getAgentResolutionTime()

setAgentResolutionTime

public void setAgentResolutionTime(Integer agentResolutionTime)

getActualProcessingTime

public Integer getActualProcessingTime()

setActualProcessingTime

public void setActualProcessingTime(Integer actualProcessingTime)

getAgentEntryTime

public Integer getAgentEntryTime()

setAgentEntryTime

public void setAgentEntryTime(Integer agentEntryTime)

getAgentFirstResponseTime

public Integer getAgentFirstResponseTime()

setAgentFirstResponseTime

public void setAgentFirstResponseTime(Integer agentFirstResponseTime)

getAgentLastResponseTime

public Integer getAgentLastResponseTime()

setAgentLastResponseTime

public void setAgentLastResponseTime(Integer agentLastResponseTime)

getAgentOwner

public TicketUser getAgentOwner()

setAgentOwner

public void setAgentOwner(TicketUser agentOwner)