| 程序包 | 说明 |
|---|---|
| com.lark.oapi.service.helpdesk.v1.model |
| 限定符和类型 | 方法和说明 |
|---|---|
AgentSkillRule.Builder |
AgentSkillRule.Builder.category(Integer category)
rule 类型,1-知识库,2-工单信息,3-用户飞书信息
示例值:3
|
AgentSkillRule.Builder |
AgentSkillRule.Builder.displayName(String displayName)
rule 名
示例值:中文知识库分类
|
AgentSkillRule.Builder |
AgentSkillRule.Builder.id(String id)
rule id, 参考[获取客服技能rules](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/agent_skill_rule/list)
用于获取rules options
示例值:test-skill-id
|
static AgentSkillRule.Builder |
AgentSkillRule.newBuilder() |
AgentSkillRule.Builder |
AgentSkillRule.Builder.operand(String operand)
rule 操作数的值
示例值:{; "selected_departments": [; {;
"id": "部门ID",; "name": "IT"; };
]; }
|
AgentSkillRule.Builder |
AgentSkillRule.Builder.operatorOptions(Integer[] operatorOptions)
rule操作数value,[客服技能及运算符](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)
示例值:[3]
|
AgentSkillRule.Builder |
AgentSkillRule.Builder.selectedOperator(Integer selectedOperator)
运算符比较, 参考[客服技能运算符选项](https://open.feishu.cn/document/ukTMukTMukTM/ucDOyYjL3gjM24yN4IjN/operator-options)
示例值:8
|
| 构造器和说明 |
|---|
AgentSkillRule(AgentSkillRule.Builder builder) |
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