com.lark.oapi.service.helpdesk.v1.model

类 StartServiceTicketReqBody.Builder

java.lang.Object

com.lark.oapi.service.helpdesk.v1.model.StartServiceTicketReqBody.Builder

封闭类:

StartServiceTicketReqBody

public static class StartServiceTicketReqBody.Builder
extends Object

构造器概要

构造器

构造器和说明
Builder()

方法概要

限定符和类型	方法和说明
StartServiceTicketReqBody.Builder	appointedAgents(String[] appointedAgents) 客服 open ids (获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))，human_service需要为true 示例值：[ou_7dab8a3d3cdcc9da365777c7ad535d62]
StartServiceTicketReqBody	build()
StartServiceTicketReqBody.Builder	customizedInfo(String customizedInfo) 工单来源自定义信息，长度限制1024字符，如设置，[获取工单详情](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)会返回此信息 示例值：测试自定义字段信息
StartServiceTicketReqBody.Builder	humanService(Boolean humanService) 是否直接进入人工(若appointed_agents填写了，该值为必填) 示例值：false
StartServiceTicketReqBody.Builder	openId(String openId) 用户 open id,(获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get)) 示例值：ou_7dab8a3d3cdcc9da365777c7ad535d62

从类继承的方法 java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

构造器详细资料

Builder

public Builder()

方法详细资料

humanService

public StartServiceTicketReqBody.Builder humanService(Boolean humanService)

是否直接进入人工(若appointed_agents填写了，该值为必填)

示例值：false

参数:

humanService -

返回:

appointedAgents

public StartServiceTicketReqBody.Builder appointedAgents(String[] appointedAgents)

客服 open ids (获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))，human_service需要为true

示例值：[ou_7dab8a3d3cdcc9da365777c7ad535d62]

参数:

appointedAgents -

返回:

openId

public StartServiceTicketReqBody.Builder openId(String openId)

用户 open id,(获取方式参考[获取单个用户信息](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/reference/contact-v3/user/get))

示例值：ou_7dab8a3d3cdcc9da365777c7ad535d62

参数:

openId -

返回:

customizedInfo

public StartServiceTicketReqBody.Builder customizedInfo(String customizedInfo)

工单来源自定义信息，长度限制1024字符，如设置，[获取工单详情](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/get)会返回此信息

示例值：测试自定义字段信息

参数:

customizedInfo -

返回:

build

public StartServiceTicketReqBody build()