类的使用
com.lark.oapi.service.helpdesk.v1.model.TicketEvent.Builder
使用TicketEvent.Builder的程序包
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com.lark.oapi.service.helpdesk.v1.model中TicketEvent.Builder的使用
修饰符和类型方法说明TicketEvent.Builder.agents(TicketUserEvent[] agents) agents of this ticket工单渠道,描述:9:Open API 2:二维码 14:分享 13:搜索 其他数字:其他渠道oc_xxxxxxx关单时间TicketEvent.Builder.closedBy(TicketUserEvent closedBy) closed user of this ticketTicketEvent.Builder.collaborators(TicketUserEvent[] collaborators) collaborators of this ticket创建时间TicketEvent.Builder.customizedFields(CustomizedFieldDisplayItem[] customizedFields) 自定义字段TicketEvent.Builder.guest(TicketUserEvent guest) 用户idTicketEvent.Builder.helpdeskId(String helpdeskId) 服务台idstatic TicketEvent.BuilderTicketEvent.newBuilder()工单评分,1:不满意,2:一般,3:满意工单是否解决 1:没解决 2:已解决工单阶段:1.工单状态,1:已创建 2: 处理中 3: 排队中 4:待定 5:待用户响应 50: 被机器人关闭 51: 被客服关闭 52: 用户自己关闭工单ID;;[可以从工单列表里面取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/list);;[也可以订阅工单创建事件获取](https://open.feishu.cn/document/uAjLw4CM/ukTMukTMukTM/helpdesk-v1/ticket/events/created)工单更新时间,没有值时为-1