TicketV2.Builder (larksuite-oapi 2.4.17 API)

java.lang.Object
- com.lark.oapi.service.helpdesk.v1.model.TicketV2.Builder

封闭类:: TicketV2

public static class TicketV2.Builder
extends Object

构造器概要

构造器
构造器和说明

Builder()

构造器
构造器和说明
`Builder()`

方法概要

所有方法实例方法具体方法
限定符和类型	方法和说明
`TicketV2.Builder`	`actualProcessingTime(Long actualProcessingTime)` 工单实际处理时间：从客服进入到关单，单位秒示例值：1741145995
`TicketV2.Builder`	`agentEntryTime(Long agentEntryTime)` 客服进入时间，单位毫秒示例值：1616920429000
`TicketV2.Builder`	`agentFirstResponseDuration(Long agentFirstResponseDuration)` 客服首次回复时间距离客服进入时间的间隔，单位秒示例值：1741145995
`TicketV2.Builder`	`agentFirstResponseTime(Long agentFirstResponseTime)` 客服首次回复时间，单位毫秒示例值：1616920429000
`TicketV2.Builder`	`agentLastResponseTime(Long agentLastResponseTime)` 客服最后回复时间，单位毫秒示例值：1616920429000
`TicketV2.Builder`	`agentOwner(TicketUser agentOwner)` 主责客服示例值：
`TicketV2.Builder`	`agentResolutionTime(Long agentResolutionTime)` 客服解决时长，关单时间距离客服进入时间的间隔，单位秒示例值：1741145995
`TicketV2.Builder`	`agents(TicketUser[] agents)` agents of this ticket 示例值：
`TicketV2.Builder`	`agentServiceDuration(Double agentServiceDuration)` 客服服务时长，客服最后一次回复时间距离客服进入时间间隔，单位秒示例值：1.0
`TicketV2.Builder`	`botServiceDuration(Long botServiceDuration)` 机器人服务时间：客服进入时间距离工单创建时间的间隔，单位秒示例值：1741145995
`TicketV2`	`build()`
`TicketV2.Builder`	`channel(Integer channel)` the ticket channel 示例值：1
`TicketV2.Builder`	`closedAt(Long closedAt)` the time when the ticket is closed 示例值：1616920429000
`TicketV2.Builder`	`closedBy(TicketUser closedBy)` closed user of this ticket 示例值：
`TicketV2.Builder`	`collaborators(TicketUser[] collaborators)` collaborators of this ticket 示例值：
`TicketV2.Builder`	`comments(Comments comments)` 备注示例值：
`TicketV2.Builder`	`createdAt(Long createdAt)` the time when the ticket is created 示例值：1616920429000
`TicketV2.Builder`	`customizedFields(CustomizedFieldDisplayItem[] customizedFields)` ticket customized fields 示例值：
`TicketV2.Builder`	`dissatisfactionReason(I18n dissatisfactionReason)` 不满意原因示例值：
`TicketV2.Builder`	`guest(TicketUser guest)` guest of this ticket 示例值：
`TicketV2.Builder`	`helpdeskId(String helpdeskId)` helpdesk id 示例值：123456
`TicketV2.Builder`	`score(Integer score)` ticket score 示例值：1
`TicketV2.Builder`	`solve(Integer solve)` if ticket is solved 示例值：1
`TicketV2.Builder`	`status(Integer status)` ticket status 示例值：1
`TicketV2.Builder`	`tags(TicketTag[] tags)` 工单标签示例值：
`TicketV2.Builder`	`ticketId(String ticketId)` ticket id 示例值：123456
`TicketV2.Builder`	`ticketType(Integer ticketType)` ticket type 示例值：1
`TicketV2.Builder`	`updatedAt(Long updatedAt)` the time when the ticket is updated 示例值：1616920429000

从类继承的方法 java.lang.Object
equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

- 构造器详细资料
  - Builder
```
public Builder()
```
- 方法详细资料
  - ticketId
```
public TicketV2.Builder ticketId(String ticketId)
```
    ticket id
    示例值：123456
    
    参数:
    
    ticketId -
    
    返回:
  - helpdeskId
```
public TicketV2.Builder helpdeskId(String helpdeskId)
```
    helpdesk id
    示例值：123456
    
    参数:
    
    helpdeskId -
    
    返回:
  - guest
```
public TicketV2.Builder guest(TicketUser guest)
```
    guest of this ticket
    示例值：
    
    参数:
    
    guest -
    
    返回:
  - comments
```
public TicketV2.Builder comments(Comments comments)
```
    备注
    示例值：
    
    参数:
    
    comments -
    
    返回:
  - ticketType
```
public TicketV2.Builder ticketType(Integer ticketType)
```
    ticket type
    示例值：1
    
    参数:
    
    ticketType -
    
    返回:
  - status
```
public TicketV2.Builder status(Integer status)
```
    ticket status
    示例值：1
    
    参数:
    
    status -
    
    返回:
  - score
```
public TicketV2.Builder score(Integer score)
```
    ticket score
    示例值：1
    
    参数:
    
    score -
    
    返回:
  - createdAt
```
public TicketV2.Builder createdAt(Long createdAt)
```
    the time when the ticket is created
    示例值：1616920429000
    
    参数:
    
    createdAt -
    
    返回:
  - updatedAt
```
public TicketV2.Builder updatedAt(Long updatedAt)
```
    the time when the ticket is updated
    示例值：1616920429000
    
    参数:
    
    updatedAt -
    
    返回:
  - closedAt
```
public TicketV2.Builder closedAt(Long closedAt)
```
    the time when the ticket is closed
    示例值：1616920429000
    
    参数:
    
    closedAt -
    
    返回:
  - dissatisfactionReason
```
public TicketV2.Builder dissatisfactionReason(I18n dissatisfactionReason)
```
    不满意原因
    示例值：
    
    参数:
    
    dissatisfactionReason -
    
    返回:
  - agents
```
public TicketV2.Builder agents(TicketUser[] agents)
```
    agents of this ticket
    示例值：
    
    参数:
    
    agents -
    
    返回:
  - channel
```
public TicketV2.Builder channel(Integer channel)
```
    the ticket channel
    示例值：1
    
    参数:
    
    channel -
    
    返回:
  - solve
```
public TicketV2.Builder solve(Integer solve)
```
    if ticket is solved
    示例值：1
    
    参数:
    
    solve -
    
    返回:
  - closedBy
```
public TicketV2.Builder closedBy(TicketUser closedBy)
```
    closed user of this ticket
    示例值：
    
    参数:
    
    closedBy -
    
    返回:
  - collaborators
```
public TicketV2.Builder collaborators(TicketUser[] collaborators)
```
    collaborators of this ticket
    示例值：
    
    参数:
    
    collaborators -
    
    返回:
  - customizedFields
```
public TicketV2.Builder customizedFields(CustomizedFieldDisplayItem[] customizedFields)
```
    ticket customized fields
    示例值：
    
    参数:
    
    customizedFields -
    
    返回:
  - agentServiceDuration
```
public TicketV2.Builder agentServiceDuration(Double agentServiceDuration)
```
    客服服务时长，客服最后一次回复时间距离客服进入时间间隔，单位秒
    示例值：1.0
    
    参数:
    
    agentServiceDuration -
    
    返回:
  - agentFirstResponseDuration
```
public TicketV2.Builder agentFirstResponseDuration(Long agentFirstResponseDuration)
```
    客服首次回复时间距离客服进入时间的间隔，单位秒
    示例值：1741145995
    
    参数:
    
    agentFirstResponseDuration -
    
    返回:
  - botServiceDuration
```
public TicketV2.Builder botServiceDuration(Long botServiceDuration)
```
    机器人服务时间：客服进入时间距离工单创建时间的间隔，单位秒
    示例值：1741145995
    
    参数:
    
    botServiceDuration -
    
    返回:
  - agentResolutionTime
```
public TicketV2.Builder agentResolutionTime(Long agentResolutionTime)
```
    客服解决时长，关单时间距离客服进入时间的间隔，单位秒
    示例值：1741145995
    
    参数:
    
    agentResolutionTime -
    
    返回:
  - actualProcessingTime
```
public TicketV2.Builder actualProcessingTime(Long actualProcessingTime)
```
    工单实际处理时间：从客服进入到关单，单位秒
    示例值：1741145995
    
    参数:
    
    actualProcessingTime -
    
    返回:
  - agentEntryTime
```
public TicketV2.Builder agentEntryTime(Long agentEntryTime)
```
    客服进入时间，单位毫秒
    示例值：1616920429000
    
    参数:
    
    agentEntryTime -
    
    返回:
  - agentFirstResponseTime
```
public TicketV2.Builder agentFirstResponseTime(Long agentFirstResponseTime)
```
    客服首次回复时间，单位毫秒
    示例值：1616920429000
    
    参数:
    
    agentFirstResponseTime -
    
    返回:
  - agentLastResponseTime
```
public TicketV2.Builder agentLastResponseTime(Long agentLastResponseTime)
```
    客服最后回复时间，单位毫秒
    示例值：1616920429000
    
    参数:
    
    agentLastResponseTime -
    
    返回:
  - agentOwner
```
public TicketV2.Builder agentOwner(TicketUser agentOwner)
```
    主责客服
    示例值：
    
    参数:
    
    agentOwner -
    
    返回:
  - tags
```
public TicketV2.Builder tags(TicketTag[] tags)
```
    工单标签
    示例值：
    
    参数:
    
    tags -
    
    返回:
  - build
```
public TicketV2 build()
```

类 TicketV2.Builder

构造器概要

方法概要

从类继承的方法 java.lang.Object

构造器详细资料

Builder

方法详细资料

ticketId

helpdeskId

guest

comments

ticketType

status

score

createdAt

updatedAt

closedAt

dissatisfactionReason

agents

channel

solve

closedBy

collaborators

customizedFields

agentServiceDuration

agentFirstResponseDuration

botServiceDuration

agentResolutionTime

actualProcessingTime

agentEntryTime

agentFirstResponseTime

agentLastResponseTime

agentOwner

tags

build