public class EnterpriseNoAnswerModel extends Object
| 限定符和类型 | 字段和说明 |
|---|---|
private String |
action
obRememberOffline:外呼主叫记忆-离线未接听、obRememberBusy:外呼主叫记忆-忙碌未接听、
rna-响铃未接听、selfHandled:本座席处理
|
private String |
actionDest
参考 action 字段
|
private Integer |
callLossType
呼损类型:
1.速挂;2.系统应答;3.系统未应答;4.人工未接听
|
private String |
callType
呼叫类型 ;枚举:呼入、webCall、点击外呼、预览外呼、预测外呼、主叫外呼、自助录音、发送传真、内部呼叫、预约回呼、呼转座席、转移、咨询、三方、监听、耳语、强插、抢线、转移、咨询、三方、监听、耳语、强插、呼转客户、呼转分机、呼转电话
|
private String |
cno
座席编号
|
private Integer |
count
未接次数
|
private String |
customerAreaCode
客户手机区号
|
private String |
customerCity
客户城市
|
private String |
customerName
客户姓名
|
private String |
customerNumber
客户号码
|
private String |
customerNumberEncrypt
客户号码
|
private String |
customerProvince
客户省份
|
private Integer |
customerVip
客户是否为vip
|
private Long |
endTime
最后未接来电的创建时间
|
private String |
hotline
最后未接来电的热线号
|
private Integer |
ivrId
最后一通未接来电,ivrId
|
private String |
mainUniqueId
通话记录唯一标识
|
private String[] |
mainUniqueIds
未接来电话单唯一标识集合
|
private Integer |
naId
主键
|
private String |
numberTrunk
中继号码
|
private String |
qno
队列号
|
private Integer |
queueWaitingDuration
最后一通未接来电,排队等待时长
|
private String |
reason
最后未接来电的 未接原因。
|
private String |
remark
备注
|
private Long |
startTime
开始时间
|
private Integer |
status
是否处理
|
private Boolean |
today
是否为今天
|
private Integer |
totalDuration
总时长 endTime-startTime
|
| 构造器和说明 |
|---|
EnterpriseNoAnswerModel() |
private Integer naId
private String cno
private String customerNumber
private String customerNumberEncrypt
private Integer count
private Integer status
private String remark
private String mainUniqueId
private Long startTime
private String callType
private String customerAreaCode
private Integer customerVip
private String customerCity
private String customerProvince
private String customerName
private String action
private String actionDest
private Boolean today
private String qno
private String reason
private Integer callLossType
private String[] mainUniqueIds
private String hotline
private String numberTrunk
private Long endTime
private Integer queueWaitingDuration
private Integer ivrId
private Integer totalDuration
public Integer getNaId()
public void setNaId(Integer naId)
public String getCno()
public void setCno(String cno)
public String getCustomerNumber()
public void setCustomerNumber(String customerNumber)
public String getCustomerNumberEncrypt()
public void setCustomerNumberEncrypt(String customerNumberEncrypt)
public Integer getCount()
public void setCount(Integer count)
public Integer getStatus()
public void setStatus(Integer status)
public String getRemark()
public void setRemark(String remark)
public String getMainUniqueId()
public void setMainUniqueId(String mainUniqueId)
public Long getStartTime()
public void setStartTime(Long startTime)
public String getCallType()
public void setCallType(String callType)
public String getCustomerAreaCode()
public void setCustomerAreaCode(String customerAreaCode)
public Integer getCustomerVip()
public void setCustomerVip(Integer customerVip)
public String getCustomerCity()
public void setCustomerCity(String customerCity)
public String getCustomerProvince()
public void setCustomerProvince(String customerProvince)
public String getCustomerName()
public void setCustomerName(String customerName)
public String getAction()
public void setAction(String action)
public String getActionDest()
public void setActionDest(String actionDest)
public Boolean getToday()
public void setToday(Boolean today)
public String getQno()
public void setQno(String qno)
public String getReason()
public void setReason(String reason)
public Integer getCallLossType()
public void setCallLossType(Integer callLossType)
public String[] getMainUniqueIds()
public void setMainUniqueIds(String[] mainUniqueIds)
public String getHotline()
public void setHotline(String hotline)
public String getNumberTrunk()
public void setNumberTrunk(String numberTrunk)
public Long getEndTime()
public void setEndTime(Long endTime)
public Integer getQueueWaitingDuration()
public void setQueueWaitingDuration(Integer queueWaitingDuration)
public Integer getIvrId()
public void setIvrId(Integer ivrId)
public Integer getTotalDuration()
public void setTotalDuration(Integer totalDuration)
Copyright © 2024. All rights reserved.