public class QueueUpdateModel extends Object
| 限定符和类型 | 字段和说明 |
|---|---|
private Integer |
chatLocation
在线客服排队位置推送(小于该位置则推送)
|
private Integer |
chatMaxWait
在线客服最大排队数
|
private String |
chatStrategy
在线客服分配策略
|
private Integer |
ibAllowed
允许呼入队列 0 不允许 1 允许
|
private Integer |
joinEmpty
1: 置忙,2: 通话中,4: 振铃,8: 无效,16: 整理
如选多种状态则传对应数值的和,如选置忙和通话中,值为 3。
|
private Integer |
maxWait
最大等待数,设置范围0-999,0表示不做任何限制。
|
private Integer |
memberTimeout
座席超时时间,取值范围20-60秒。
|
private String |
name
队列名,只允许输入中文、字母、数字、下划线,长度不超过20个字符
|
private String |
qno
队列号,在0000 - 9999之间
|
private List<QueueMemberModel> |
queueMembers
座席号和座席在该队列的惩罚值
|
private Integer |
queueTimeout
队列超时时间,取值范围30-600秒。
|
private Integer |
sayCno
语音报号
|
private Integer |
serviceLevel
服务水平秒数,取值范围10 ~ 30秒,低于此时间内接听的认为是高服务水平。
|
private Integer |
strategy
呼叫策略, 1顺序 2轮选 3平均 4随机 5技能优先 6最长空闲时间。
|
private Integer |
vipSupport
队列是否支持vip级别 0:不支持 1:支持
|
private Integer |
weight
列优先级,取值范围1-10。
|
private Integer |
wrapupTime
整理时长,取值范围3-300秒,整理期间座席不接受新的呼叫。
|
| 构造器和说明 |
|---|
QueueUpdateModel() |
private String qno
private String name
private Integer maxWait
private Integer memberTimeout
private Integer queueTimeout
private Integer ibAllowed
private Integer strategy
private Integer weight
private Integer wrapupTime
private Integer serviceLevel
private Integer joinEmpty
private List<QueueMemberModel> queueMembers
private String chatStrategy
private Integer chatMaxWait
private Integer chatLocation
private Integer sayCno
private Integer vipSupport
public String getQno()
public void setQno(String qno)
public String getName()
public void setName(String name)
public Integer getMaxWait()
public void setMaxWait(Integer maxWait)
public Integer getMemberTimeout()
public void setMemberTimeout(Integer memberTimeout)
public Integer getQueueTimeout()
public void setQueueTimeout(Integer queueTimeout)
public Integer getIbAllowed()
public void setIbAllowed(Integer ibAllowed)
public Integer getStrategy()
public void setStrategy(Integer strategy)
public Integer getWeight()
public void setWeight(Integer weight)
public Integer getWrapupTime()
public void setWrapupTime(Integer wrapupTime)
public Integer getServiceLevel()
public void setServiceLevel(Integer serviceLevel)
public Integer getJoinEmpty()
public void setJoinEmpty(Integer joinEmpty)
public List<QueueMemberModel> getQueueMembers()
public void setQueueMembers(List<QueueMemberModel> queueMembers)
public String getChatStrategy()
public void setChatStrategy(String chatStrategy)
public Integer getChatMaxWait()
public void setChatMaxWait(Integer chatMaxWait)
public Integer getChatLocation()
public void setChatLocation(Integer chatLocation)
public Integer getSayCno()
public void setSayCno(Integer sayCno)
public Integer getVipSupport()
public void setVipSupport(Integer vipSupport)
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