TicketDetailModel (Clink Open API Java SDK 3.0.20.2 API)

java.lang.Object
- com.tinet.clink.ticket.model.TicketDetailModel

public class TicketDetailModel
extends Object

工单详情对象

作者:: liuhy

字段概要

字段
限定符和类型	字段和说明
`private String`	`callId` 通话记录id
`private Date`	`closeTime` 关闭时间
`private TicketCommentSearchResultModel[]`	`comments` 评论人
`private Date`	`createTime` 创建时间
`private Integer`	`creatorId` 创建人id
`private String`	`creatorName` 创建人名称
`private Integer`	`creatorType` 创建人类型
`private Integer`	`customerId` 客户id
`private String`	`customerName` 客户名称
`private String[]`	`customerTel` 客户号码
`private String`	`customId` 自定义工单编号
`private Date`	`endTime` 结束时间
`private ClientAllModel[]`	`focus` 关注人id
`private TicketHistoryForm[]`	`forms` 历史表单
`private Integer`	`id` 工单id
`private Integer`	`level` 等级
`private Integer`	`modifierId` 修改人id
`private String`	`modifierName` 修改人名称
`private Integer`	`modifierType` 创建人类型
`private TicketOperationLogModel[]`	`operationLogs` 操作日志
`private TicketOperationLogNewModel[]`	`operationLogsNew` 操作日志v2
`private TicketHistoryForm`	`startForm` 工单的起始表单
`private String[]`	`state` 人工分配工作流自定义状态
`private String`	`stateSelected` 当前工单状态
`private TicketStatusModel[]`	`status` 状态
`private TicketSystemForm`	`systemForm` 工单的系统表单
`private Tag[]`	`tags` 工单标签
`private String`	`topic` 主题
`private Integer`	`type` 工单类型，1、预制工作流工单，2、人工分配工单
`private Date`	`updateTime` 更新时间
`private Integer`	`workflowCategoryId` 模板类别id
`private String`	`workflowCategoryName` 模板类别名称
`private Integer`	`workflowId` 工作流id
`private String`	`workflowName` 工作流名称

构造器概要

构造器
构造器和说明

TicketDetailModel()

构造器
构造器和说明
`TicketDetailModel()`

方法概要

所有方法实例方法具体方法
限定符和类型	方法和说明
`String`	`getCallId()`
`Date`	`getCloseTime()`
`TicketCommentSearchResultModel[]`	`getComments()`
`Date`	`getCreateTime()`
`Integer`	`getCreatorId()`
`String`	`getCreatorName()`
`Integer`	`getCreatorType()`
`Integer`	`getCustomerId()`
`String`	`getCustomerName()`
`String[]`	`getCustomerTel()`
`String`	`getCustomId()`
`Date`	`getEndTime()`
`ClientAllModel[]`	`getFocus()`
`TicketHistoryForm[]`	`getForms()`
`Integer`	`getId()`
`Integer`	`getLevel()`
`Integer`	`getModifierId()`
`String`	`getModifierName()`
`Integer`	`getModifierType()`
`TicketOperationLogModel[]`	`getOperationLogs()`
`TicketOperationLogNewModel[]`	`getOperationLogsNew()`
`TicketHistoryForm`	`getStartForm()`
`String[]`	`getState()`
`String`	`getStateSelected()`
`TicketStatusModel[]`	`getStatus()`
`TicketSystemForm`	`getSystemForm()`
`Tag[]`	`getTags()`
`String`	`getTopic()`
`Integer`	`getType()`
`Date`	`getUpdateTime()`
`Integer`	`getWorkflowCategoryId()`
`String`	`getWorkflowCategoryName()`
`Integer`	`getWorkflowId()`
`String`	`getWorkflowName()`
`void`	`setCallId(String callId)`
`void`	`setCloseTime(Date closeTime)`
`void`	`setComments(TicketCommentSearchResultModel[] comments)`
`void`	`setCreateTime(Date createTime)`
`void`	`setCreatorId(Integer creatorId)`
`void`	`setCreatorName(String creatorName)`
`void`	`setCreatorType(Integer creatorType)`
`void`	`setCustomerId(Integer customerId)`
`void`	`setCustomerName(String customerName)`
`void`	`setCustomerTel(String[] customerTel)`
`void`	`setCustomId(String customId)`
`void`	`setEndTime(Date endTime)`
`void`	`setFocus(ClientAllModel[] focus)`
`void`	`setForms(TicketHistoryForm[] forms)`
`void`	`setId(Integer id)`
`void`	`setLevel(Integer level)`
`void`	`setModifierId(Integer modifierId)`
`void`	`setModifierName(String modifierName)`
`void`	`setModifierType(Integer modifierType)`
`void`	`setOperationLogs(TicketOperationLogModel[] operationLogs)`
`void`	`setOperationLogsNew(TicketOperationLogNewModel[] operationLogsNew)`
`void`	`setStartForm(TicketHistoryForm startForm)`
`void`	`setState(String[] state)`
`void`	`setStateSelected(String stateSelected)`
`void`	`setStatus(TicketStatusModel[] status)`
`void`	`setSystemForm(TicketSystemForm systemForm)`
`void`	`setTags(Tag[] tags)`
`void`	`setTopic(String topic)`
`void`	`setType(Integer type)`
`void`	`setUpdateTime(Date updateTime)`
`void`	`setWorkflowCategoryId(Integer workflowCategoryId)`
`void`	`setWorkflowCategoryName(String workflowCategoryName)`
`void`	`setWorkflowId(Integer workflowId)`
`void`	`setWorkflowName(String workflowName)`

从类继承的方法 java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

字段详细资料

customId
```
private String customId
```
自定义工单编号

id
```
private Integer id
```
工单id

workflowId
```
private Integer workflowId
```
工作流id

workflowName
```
private String workflowName
```
工作流名称

workflowCategoryId
```
private Integer workflowCategoryId
```
模板类别id

workflowCategoryName
```
private String workflowCategoryName
```
模板类别名称

topic
```
private String topic
```
主题

level
```
private Integer level
```
等级

status
```
private TicketStatusModel[] status
```
状态

state
```
private String[] state
```
人工分配工作流自定义状态

type
```
private Integer type
```
工单类型，1、预制工作流工单，2、人工分配工单

creatorType
```
private Integer creatorType
```
创建人类型

creatorId
```
private Integer creatorId
```
创建人id

creatorName
```
private String creatorName
```
创建人名称

modifierType
```
private Integer modifierType
```
创建人类型

modifierId
```
private Integer modifierId
```
修改人id

modifierName
```
private String modifierName
```
修改人名称

focus
```
private ClientAllModel[] focus
```
关注人id

stateSelected
```
private String stateSelected
```
当前工单状态

endTime
```
private Date endTime
```
结束时间

createTime
```
private Date createTime
```
创建时间

updateTime
```
private Date updateTime
```
更新时间

customerId
```
private Integer customerId
```
客户id

customerName
```
private String customerName
```
客户名称

customerTel
```
private String[] customerTel
```
客户号码

tags
```
private Tag[] tags
```
工单标签

comments

private TicketCommentSearchResultModel[] comments

评论人

startForm
```
private TicketHistoryForm startForm
```
工单的起始表单

operationLogs

private TicketOperationLogModel[] operationLogs

操作日志

closeTime
```
private Date closeTime
```
关闭时间

callId
```
private String callId
```
通话记录id

forms
```
private TicketHistoryForm[] forms
```
历史表单

systemForm
```
private TicketSystemForm systemForm
```
工单的系统表单

operationLogsNew

private TicketOperationLogNewModel[] operationLogsNew

操作日志v2

构造器详细资料
- TicketDetailModel
```
public TicketDetailModel()
```

方法详细资料

getOperationLogsNew

public TicketOperationLogNewModel[] getOperationLogsNew()

setOperationLogsNew

public void setOperationLogsNew(TicketOperationLogNewModel[] operationLogsNew)

getCustomId
```
public String getCustomId()
```

setCustomId

public void setCustomId(String customId)

getId
```
public Integer getId()
```

setId
```
public void setId(Integer id)
```

getWorkflowId
```
public Integer getWorkflowId()
```

setWorkflowId

public void setWorkflowId(Integer workflowId)

getWorkflowName
```
public String getWorkflowName()
```

setWorkflowName

public void setWorkflowName(String workflowName)

getTopic
```
public String getTopic()
```

setTopic
```
public void setTopic(String topic)
```

getLevel
```
public Integer getLevel()
```

setLevel
```
public void setLevel(Integer level)
```

getStatus

public TicketStatusModel[] getStatus()

setStatus

public void setStatus(TicketStatusModel[] status)

getState
```
public String[] getState()
```

setState
```
public void setState(String[] state)
```

getType
```
public Integer getType()
```

setType
```
public void setType(Integer type)
```

getCreatorType
```
public Integer getCreatorType()
```

setCreatorType

public void setCreatorType(Integer creatorType)

getCreatorId
```
public Integer getCreatorId()
```

setCreatorId

public void setCreatorId(Integer creatorId)

getCreatorName
```
public String getCreatorName()
```

setCreatorName

public void setCreatorName(String creatorName)

getModifierType
```
public Integer getModifierType()
```

setModifierType

public void setModifierType(Integer modifierType)

getModifierId
```
public Integer getModifierId()
```

setModifierId

public void setModifierId(Integer modifierId)

getModifierName
```
public String getModifierName()
```

setModifierName

public void setModifierName(String modifierName)

getFocus
```
public ClientAllModel[] getFocus()
```

setFocus

public void setFocus(ClientAllModel[] focus)

getStateSelected
```
public String getStateSelected()
```

setStateSelected

public void setStateSelected(String stateSelected)

getEndTime
```
public Date getEndTime()
```

setEndTime
```
public void setEndTime(Date endTime)
```

getCreateTime
```
public Date getCreateTime()
```

setCreateTime

public void setCreateTime(Date createTime)

getUpdateTime
```
public Date getUpdateTime()
```

setUpdateTime

public void setUpdateTime(Date updateTime)

getCustomerId
```
public Integer getCustomerId()
```

setCustomerId

public void setCustomerId(Integer customerId)

getCustomerName
```
public String getCustomerName()
```

setCustomerName

public void setCustomerName(String customerName)

getCustomerTel
```
public String[] getCustomerTel()
```

setCustomerTel

public void setCustomerTel(String[] customerTel)

getTags
```
public Tag[] getTags()
```

setTags
```
public void setTags(Tag[] tags)
```

getComments

public TicketCommentSearchResultModel[] getComments()

setComments

public void setComments(TicketCommentSearchResultModel[] comments)

getStartForm

public TicketHistoryForm getStartForm()

setStartForm

public void setStartForm(TicketHistoryForm startForm)

getOperationLogs

public TicketOperationLogModel[] getOperationLogs()

setOperationLogs

public void setOperationLogs(TicketOperationLogModel[] operationLogs)

getCloseTime
```
public Date getCloseTime()
```

setCloseTime

public void setCloseTime(Date closeTime)

getCallId
```
public String getCallId()
```

setCallId
```
public void setCallId(String callId)
```

getForms
```
public TicketHistoryForm[] getForms()
```

setForms

public void setForms(TicketHistoryForm[] forms)

getSystemForm

public TicketSystemForm getSystemForm()

setSystemForm

public void setSystemForm(TicketSystemForm systemForm)

getWorkflowCategoryId

public Integer getWorkflowCategoryId()

setWorkflowCategoryId

public void setWorkflowCategoryId(Integer workflowCategoryId)

getWorkflowCategoryName

public String getWorkflowCategoryName()

setWorkflowCategoryName

public void setWorkflowCategoryName(String workflowCategoryName)

类 TicketDetailModel

字段概要

构造器概要

方法概要

从类继承的方法 java.lang.Object

字段详细资料

customId

id

workflowId

workflowName

workflowCategoryId

workflowCategoryName

topic

level

status

state

type

creatorType

creatorId

creatorName

modifierType

modifierId

modifierName

focus

stateSelected

endTime

createTime

updateTime

customerId

customerName

customerTel

tags

comments

startForm

operationLogs

closeTime

callId

forms

systemForm

operationLogsNew

构造器详细资料

TicketDetailModel

方法详细资料

getOperationLogsNew

setOperationLogsNew

getCustomId

setCustomId

getId

setId

getWorkflowId

setWorkflowId

getWorkflowName

setWorkflowName

getTopic

setTopic

getLevel

setLevel

getStatus

setStatus

getState

setState

getType

setType

getCreatorType

setCreatorType

getCreatorId

setCreatorId

getCreatorName

setCreatorName

getModifierType

setModifierType

getModifierId

setModifierId

getModifierName

setModifierName

getFocus

setFocus

getStateSelected

setStateSelected

getEndTime