TicketSaveModel (Clink Open API Java SDK 3.0.20.2 API)

java.lang.Object
- com.tinet.clink.ticket.model.TicketSaveModel

直接已知子类:

TicketStagingModel
```
public class TicketSaveModel
extends Object
```
工单保存实体对象

作者:

liuhy

字段概要

字段
限定符和类型	字段和说明
`private Integer`	`close` 是否关闭工单 0 否 1 关闭
`private Date`	`createTime` 表单数据
`private Integer`	`creatorId` 创建人 Id。
`private Integer`	`customerId` 客户id
`private Field[]`	`customizeSystemFields` 自定义系统字段
`private String`	`externalId` 外部工单 Id(第三方用户可根据该 Id 进行更新或者查询)
`private Integer[]`	`focus` 关注人 Id数组
`private TicketFormModel`	`form` 表单数据
`private Integer`	`handlerId` 处理人 Id
`private Integer`	`handlerType` 处理类型。
`private Integer`	`level` 工单优先级。
`private Integer[]`	`relateTicketId` 关联的工单 Id 数组
`private String`	`stateSelected` 当前工单状态（若是预制流类型的工单，该状态可不填，人工类型的工单，该状态必填）
`private Tag[]`	`tags` 工单标签数组
`private String`	`topic` 工单主题
`private Integer`	`workflowId` 工作流id

构造器概要

构造器
构造器和说明

TicketSaveModel()

构造器
构造器和说明
`TicketSaveModel()`

方法概要

所有方法实例方法具体方法
限定符和类型	方法和说明
`Integer`	`getClose()`
`Date`	`getCreateTime()`
`Integer`	`getCreatorId()`
`Integer`	`getCustomerId()`
`Field[]`	`getCustomizeSystemFields()`
`String`	`getExternalId()`
`Integer[]`	`getFocus()`
`TicketFormModel`	`getForm()`
`Integer`	`getHandlerId()`
`Integer`	`getHandlerType()`
`Integer`	`getLevel()`
`Integer[]`	`getRelateTicketId()`
`String`	`getStateSelected()`
`Tag[]`	`getTags()`
`String`	`getTopic()`
`Integer`	`getWorkflowId()`
`void`	`setClose(Integer close)`
`void`	`setCreateTime(Date createTime)`
`void`	`setCreatorId(Integer creatorId)`
`void`	`setCustomerId(Integer customerId)`
`void`	`setCustomizeSystemFields(Field[] customizeSystemFields)`
`void`	`setExternalId(String externalId)`
`void`	`setFocus(Integer[] focus)`
`void`	`setForm(TicketFormModel form)`
`void`	`setHandlerId(Integer handlerId)`
`void`	`setHandlerType(Integer handlerType)`
`void`	`setLevel(Integer level)`
`void`	`setRelateTicketId(Integer[] relateTicketId)`
`void`	`setStateSelected(String stateSelected)`
`void`	`setTags(Tag[] tags)`
`void`	`setTopic(String topic)`
`void`	`setWorkflowId(Integer workflowId)`

从类继承的方法 java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

字段详细资料
- workflowId
```
private Integer workflowId
```
  工作流id
- customerId
```
private Integer customerId
```
  客户id
- topic
```
private String topic
```
  工单主题
- level
```
private Integer level
```
  工单优先级。 0: 低，1: 中，2: 高，3: 紧急。默认为0。
- creatorId
```
private Integer creatorId
```
  创建人 Id。此处传座席 Id，如不传值，默认外部用户，Id为 -2。
- handlerType
```
private Integer handlerType
```
  处理类型。 0: 座席， 1: 队列。
- handlerId
```
private Integer handlerId
```
  处理人 Id
- focus
```
private Integer[] focus
```
  关注人 Id数组
- tags
```
private Tag[] tags
```
  工单标签数组
- relateTicketId
```
private Integer[] relateTicketId
```
  关联的工单 Id 数组
- stateSelected
```
private String stateSelected
```
  当前工单状态（若是预制流类型的工单，该状态可不填，人工类型的工单，该状态必填）
- externalId
```
private String externalId
```
  外部工单 Id(第三方用户可根据该 Id 进行更新或者查询)
- form
```
private TicketFormModel form
```
  表单数据
- createTime
```
private Date createTime
```
  表单数据
- close
```
private Integer close
```
  是否关闭工单 0 否 1 关闭
- customizeSystemFields
```
private Field[] customizeSystemFields
```
  自定义系统字段

构造器详细资料
- TicketSaveModel
```
public TicketSaveModel()
```

方法详细资料

getWorkflowId
```
public Integer getWorkflowId()
```

setWorkflowId

public void setWorkflowId(Integer workflowId)

getCustomerId
```
public Integer getCustomerId()
```

setCustomerId

public void setCustomerId(Integer customerId)

getTopic
```
public String getTopic()
```

setTopic
```
public void setTopic(String topic)
```

getLevel
```
public Integer getLevel()
```

setLevel
```
public void setLevel(Integer level)
```

getCreatorId
```
public Integer getCreatorId()
```

setCreatorId

public void setCreatorId(Integer creatorId)

getHandlerType
```
public Integer getHandlerType()
```

setHandlerType

public void setHandlerType(Integer handlerType)

getHandlerId
```
public Integer getHandlerId()
```

setHandlerId

public void setHandlerId(Integer handlerId)

getFocus
```
public Integer[] getFocus()
```

setFocus

public void setFocus(Integer[] focus)

getTags
```
public Tag[] getTags()
```

setTags
```
public void setTags(Tag[] tags)
```

getRelateTicketId
```
public Integer[] getRelateTicketId()
```

setRelateTicketId

public void setRelateTicketId(Integer[] relateTicketId)

getStateSelected
```
public String getStateSelected()
```

setStateSelected

public void setStateSelected(String stateSelected)

getExternalId
```
public String getExternalId()
```

setExternalId

public void setExternalId(String externalId)

getForm
```
public TicketFormModel getForm()
```

setForm

public void setForm(TicketFormModel form)

getCreateTime
```
public Date getCreateTime()
```

setCreateTime

public void setCreateTime(Date createTime)

getClose
```
public Integer getClose()
```

setClose
```
public void setClose(Integer close)
```

getCustomizeSystemFields

public Field[] getCustomizeSystemFields()

setCustomizeSystemFields

public void setCustomizeSystemFields(Field[] customizeSystemFields)

类 TicketSaveModel

字段概要

构造器概要

方法概要

从类继承的方法 java.lang.Object

字段详细资料

workflowId

customerId

topic

level

creatorId

handlerType

handlerId

focus

tags

relateTicketId

stateSelected

externalId

form

createTime

close

customizeSystemFields

构造器详细资料

TicketSaveModel

方法详细资料

getWorkflowId

setWorkflowId

getCustomerId

setCustomerId

getTopic

setTopic

getLevel

setLevel

getCreatorId

setCreatorId

getHandlerType

setHandlerType

getHandlerId

setHandlerId

getFocus

setFocus

getTags

setTags

getRelateTicketId

setRelateTicketId

getStateSelected

setStateSelected

getExternalId

setExternalId

getForm

setForm

getCreateTime

setCreateTime

getClose

setClose

getCustomizeSystemFields

setCustomizeSystemFields