Package com.merge.api.resources.ticketing.tickets.requests

Class TicketsListRequest

  • public final class TicketsListRequest
extends java.lang.Object

    • Method Detail

      • getAccountId

        public java.util.Optional<java.lang.String> getAccountId()
        Returns:
        If provided, will only return tickets for this account.

      • getAssigneeIds

        public java.util.Optional<java.lang.String> getAssigneeIds()
        Returns:
        If provided, will only return tickets assigned to the assignee_ids; multiple assignee_ids can be separated by commas.

      • getCollectionIds

        public java.util.Optional<java.lang.String> getCollectionIds()
        Returns:
        If provided, will only return tickets assigned to the collection_ids; multiple collection_ids can be separated by commas.

      • getCompletedAfter

        public java.util.Optional<java.time.OffsetDateTime> getCompletedAfter()
        Returns:
        If provided, will only return tickets completed after this datetime.

      • getCompletedBefore

        public java.util.Optional<java.time.OffsetDateTime> getCompletedBefore()
        Returns:
        If provided, will only return tickets completed before this datetime.

      • getContactId

        public java.util.Optional<java.lang.String> getContactId()
        Returns:
        If provided, will only return tickets for this contact.

      • getCreatedAfter

        public java.util.Optional<java.time.OffsetDateTime> getCreatedAfter()
        Returns:
        If provided, will only return objects created after this datetime.

      • getCreatedBefore

        public java.util.Optional<java.time.OffsetDateTime> getCreatedBefore()
        Returns:
        If provided, will only return objects created before this datetime.

      • getCursor

        public java.util.Optional<java.lang.String> getCursor()
        Returns:
        The pagination cursor value.

      • getDueAfter

        public java.util.Optional<java.time.OffsetDateTime> getDueAfter()
        Returns:
        If provided, will only return tickets due after this datetime.

      • getDueBefore

        public java.util.Optional<java.time.OffsetDateTime> getDueBefore()
        Returns:
        If provided, will only return tickets due before this datetime.

      • getExpand

        public java.util.Optional<TicketsListRequestExpand> getExpand()
        Returns:
        Which relations should be returned in expanded form. Multiple relation names should be comma separated without spaces.

      • getIncludeDeletedData

        public java.util.Optional<java.lang.Boolean> getIncludeDeletedData()
        Returns:
        Indicates whether or not this object has been deleted in the third party platform. Full coverage deletion detection is a premium add-on. Native deletion detection is offered for free with limited coverage. Learn more.

      • getIncludeRemoteData

        public java.util.Optional<java.lang.Boolean> getIncludeRemoteData()
        Returns:
        Whether to include the original data Merge fetched from the third-party to produce these models.

      • getIncludeRemoteFields

        public java.util.Optional<java.lang.Boolean> getIncludeRemoteFields()
        Returns:
        Whether to include all remote fields, including fields that Merge did not map to common models, in a normalized format.

      • getIncludeShellData

        public java.util.Optional<java.lang.Boolean> getIncludeShellData()
        Returns:
        Whether to include shell records. Shell records are empty records (they may contain some metadata but all other fields are null).

      • getModifiedAfter

        public java.util.Optional<java.time.OffsetDateTime> getModifiedAfter()
        Returns:
        If provided, only objects synced by Merge after this date time will be returned.

      • getModifiedBefore

        public java.util.Optional<java.time.OffsetDateTime> getModifiedBefore()
        Returns:
        If provided, only objects synced by Merge before this date time will be returned.

      • getPageSize

        public java.util.Optional<java.lang.Integer> getPageSize()
        Returns:
        Number of results to return per page.

      • getParentTicketId

        public java.util.Optional<java.lang.String> getParentTicketId()
        Returns:
        If provided, will only return sub tickets of the parent_ticket_id.

      • getPriority

        public java.util.Optional<TicketsListRequestPriority> getPriority()
        Returns:
        If provided, will only return tickets of this priority.
        • URGENT - URGENT
        • HIGH - HIGH
        • NORMAL - NORMAL
        • LOW - LOW

      • getRemoteCreatedAfter

        public java.util.Optional<java.time.OffsetDateTime> getRemoteCreatedAfter()
        Returns:
        If provided, will only return tickets created in the third party platform after this datetime.

      • getRemoteCreatedBefore

        public java.util.Optional<java.time.OffsetDateTime> getRemoteCreatedBefore()
        Returns:
        If provided, will only return tickets created in the third party platform before this datetime.

      • getRemoteId

        public java.util.Optional<java.lang.String> getRemoteId()
        Returns:
        The API provider's ID for the given object.

      • getRemoteUpdatedAfter

        public java.util.Optional<java.time.OffsetDateTime> getRemoteUpdatedAfter()
        Returns:
        If provided, will only return tickets updated in the third party platform after this datetime.

      • getRemoteUpdatedBefore

        public java.util.Optional<java.time.OffsetDateTime> getRemoteUpdatedBefore()
        Returns:
        If provided, will only return tickets updated in the third party platform before this datetime.

      • getShowEnumOrigins

        public java.util.Optional<TicketsListRequestShowEnumOrigins> getShowEnumOrigins()
        Returns:
        A comma separated list of enum field names for which you'd like the original values to be returned, instead of Merge's normalized enum values. Learn more

      • getStatus

        public java.util.Optional<TicketsListRequestStatus> getStatus()
        Returns:
        If provided, will only return tickets of this status.
        • OPEN - OPEN
        • CLOSED - CLOSED
        • IN_PROGRESS - IN_PROGRESS
        • ON_HOLD - ON_HOLD

      • getTags

        public java.util.Optional<java.lang.String> getTags()
        Returns:
        If provided, will only return tickets matching the tags; multiple tags can be separated by commas.

      • getTicketType

        public java.util.Optional<java.lang.String> getTicketType()
        Returns:
        If provided, will only return tickets of this type.

      • getTicketUrl

        public java.util.Optional<java.lang.String> getTicketUrl()
        Returns:
        If provided, will only return tickets where the URL matches or contains the substring

      • equals

        public boolean equals​(java.lang.Object other)
        Overrides:
        equals in class java.lang.Object

      • getAdditionalProperties

        public java.util.Map<java.lang.String,​java.lang.Object> getAdditionalProperties()

      • hashCode

        public int hashCode()
        Overrides:
        hashCode in class java.lang.Object

      • toString

        public java.lang.String toString()
        Overrides:
        toString in class java.lang.Object