| Package | Description |
|---|---|
| software.amazon.awssdk.services.connect |
Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact
center and provide reliable customer engagement at any scale.
|
| Modifier and Type | Method and Description |
|---|---|
default CreateContactFlowResponse |
ConnectClient.createContactFlow(Consumer<CreateContactFlowRequest.Builder> createContactFlowRequest)
Creates a contact flow for the specified Amazon Connect instance.
|
default CreateContactFlowResponse |
ConnectClient.createContactFlow(CreateContactFlowRequest createContactFlowRequest)
Creates a contact flow for the specified Amazon Connect instance.
|
default CreateRoutingProfileResponse |
ConnectClient.createRoutingProfile(Consumer<CreateRoutingProfileRequest.Builder> createRoutingProfileRequest)
Creates a new routing profile.
|
default CreateRoutingProfileResponse |
ConnectClient.createRoutingProfile(CreateRoutingProfileRequest createRoutingProfileRequest)
Creates a new routing profile.
|
default CreateUserResponse |
ConnectClient.createUser(Consumer<CreateUserRequest.Builder> createUserRequest)
Creates a user account for the specified Amazon Connect instance.
|
default CreateUserResponse |
ConnectClient.createUser(CreateUserRequest createUserRequest)
Creates a user account for the specified Amazon Connect instance.
|
default CreateUserHierarchyGroupResponse |
ConnectClient.createUserHierarchyGroup(Consumer<CreateUserHierarchyGroupRequest.Builder> createUserHierarchyGroupRequest)
Creates a new user hierarchy group.
|
default CreateUserHierarchyGroupResponse |
ConnectClient.createUserHierarchyGroup(CreateUserHierarchyGroupRequest createUserHierarchyGroupRequest)
Creates a new user hierarchy group.
|
default StartChatContactResponse |
ConnectClient.startChatContact(Consumer<StartChatContactRequest.Builder> startChatContactRequest)
Initiates a contact flow to start a new chat for the customer.
|
default StartChatContactResponse |
ConnectClient.startChatContact(StartChatContactRequest startChatContactRequest)
Initiates a contact flow to start a new chat for the customer.
|
default StartOutboundVoiceContactResponse |
ConnectClient.startOutboundVoiceContact(Consumer<StartOutboundVoiceContactRequest.Builder> startOutboundVoiceContactRequest)
This API places an outbound call to a contact, and then initiates the contact flow.
|
default StartOutboundVoiceContactResponse |
ConnectClient.startOutboundVoiceContact(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest)
This API places an outbound call to a contact, and then initiates the contact flow.
|
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