@Generated(value="software.amazon.awssdk:codegen") public final class MediaConcurrency extends Object implements SdkPojo, Serializable, ToCopyableBuilder<MediaConcurrency.Builder,MediaConcurrency>
Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
| Modifier and Type | Class and Description |
|---|---|
static interface |
MediaConcurrency.Builder |
| Modifier and Type | Method and Description |
|---|---|
static MediaConcurrency.Builder |
builder() |
Channel |
channel()
The channels that agents can handle in the Contact Control Panel (CCP).
|
String |
channelAsString()
The channels that agents can handle in the Contact Control Panel (CCP).
|
Integer |
concurrency()
The number of contacts an agent can have on a channel simultaneously.
|
boolean |
equals(Object obj) |
boolean |
equalsBySdkFields(Object obj) |
<T> Optional<T> |
getValueForField(String fieldName,
Class<T> clazz) |
int |
hashCode() |
List<SdkField<?>> |
sdkFields() |
static Class<? extends MediaConcurrency.Builder> |
serializableBuilderClass() |
MediaConcurrency.Builder |
toBuilder() |
String |
toString()
Returns a string representation of this object.
|
clone, finalize, getClass, notify, notifyAll, wait, wait, waitcopypublic final Channel channel()
The channels that agents can handle in the Contact Control Panel (CCP).
If the service returns an enum value that is not available in the current SDK version, channel will
return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from
channelAsString().
Channelpublic final String channelAsString()
The channels that agents can handle in the Contact Control Panel (CCP).
If the service returns an enum value that is not available in the current SDK version, channel will
return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from
channelAsString().
Channelpublic final Integer concurrency()
The number of contacts an agent can have on a channel simultaneously.
Valid Range for VOICE: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT: Minimum value of 1. Maximum value of 5.
Valid Range for TASK: Minimum value of 1. Maximum value of 10.
Valid Range for VOICE: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT: Minimum value of 1. Maximum value of 5.
Valid Range for TASK: Minimum value of 1. Maximum value of 10.
public MediaConcurrency.Builder toBuilder()
toBuilder in interface ToCopyableBuilder<MediaConcurrency.Builder,MediaConcurrency>public static MediaConcurrency.Builder builder()
public static Class<? extends MediaConcurrency.Builder> serializableBuilderClass()
public final boolean equalsBySdkFields(Object obj)
equalsBySdkFields in interface SdkPojopublic final String toString()
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