software.amazon.awssdk.services.connect.model

Interface MediaConcurrency.Builder

All Superinterfaces:

Buildable, CopyableBuilder<MediaConcurrency.Builder,MediaConcurrency>, SdkBuilder<MediaConcurrency.Builder,MediaConcurrency>, SdkPojo

Enclosing class:

MediaConcurrency

public static interface MediaConcurrency.Builder
extends SdkPojo, CopyableBuilder<MediaConcurrency.Builder,MediaConcurrency>

Method Summary

Modifier and Type	Method and Description
MediaConcurrency.Builder	channel(Channel channel) The channels that agents can handle in the Contact Control Panel (CCP).
MediaConcurrency.Builder	channel(String channel) The channels that agents can handle in the Contact Control Panel (CCP).
MediaConcurrency.Builder	concurrency(Integer concurrency) The number of contacts an agent can have on a channel simultaneously.

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFields

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Method Detail

channel

MediaConcurrency.Builder channel(String channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Parameters:

channel - The channels that agents can handle in the Contact Control Panel (CCP).

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

Channel, Channel

channel

MediaConcurrency.Builder channel(Channel channel)

The channels that agents can handle in the Contact Control Panel (CCP).

Parameters:

channel - The channels that agents can handle in the Contact Control Panel (CCP).

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

Channel, Channel

concurrency

MediaConcurrency.Builder concurrency(Integer concurrency)

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

Parameters:

concurrency - The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.

Returns:

Returns a reference to this object so that method calls can be chained together.