| Package | Description |
|---|---|
| software.amazon.awssdk.services.connect |
Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center
and provide reliable customer engagement at any scale.
|
| software.amazon.awssdk.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
default CompletableFuture<UpdateRoutingProfileConcurrencyResponse> |
ConnectAsyncClient.updateRoutingProfileConcurrency(Consumer<UpdateRoutingProfileConcurrencyRequest.Builder> updateRoutingProfileConcurrencyRequest)
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
|
default UpdateRoutingProfileConcurrencyResponse |
ConnectClient.updateRoutingProfileConcurrency(Consumer<UpdateRoutingProfileConcurrencyRequest.Builder> updateRoutingProfileConcurrencyRequest)
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
|
| Modifier and Type | Method and Description |
|---|---|
static UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.builder() |
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.instanceId(String instanceId)
The identifier of the Amazon Connect instance.
|
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)
The channels that agents can handle in the Contact Control Panel (CCP).
|
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies)
The channels that agents can handle in the Contact Control Panel (CCP).
|
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.mediaConcurrencies(MediaConcurrency... mediaConcurrencies)
The channels that agents can handle in the Contact Control Panel (CCP).
|
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.overrideConfiguration(AwsRequestOverrideConfiguration overrideConfiguration) |
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.overrideConfiguration(Consumer<AwsRequestOverrideConfiguration.Builder> builderConsumer) |
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.Builder.routingProfileId(String routingProfileId)
The identifier of the routing profile.
|
UpdateRoutingProfileConcurrencyRequest.Builder |
UpdateRoutingProfileConcurrencyRequest.toBuilder() |
| Modifier and Type | Method and Description |
|---|---|
static Class<? extends UpdateRoutingProfileConcurrencyRequest.Builder> |
UpdateRoutingProfileConcurrencyRequest.serializableBuilderClass() |
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