software.amazon.awssdk.services.connect.model

Interface RoutingProfile.Builder

All Superinterfaces:

Buildable, CopyableBuilder<RoutingProfile.Builder,RoutingProfile>, SdkBuilder<RoutingProfile.Builder,RoutingProfile>, SdkPojo

Enclosing class:

RoutingProfile

public static interface RoutingProfile.Builder
extends SdkPojo, CopyableBuilder<RoutingProfile.Builder,RoutingProfile>

Method Summary

Modifier and Type	Method and Description
RoutingProfile.Builder	agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer) Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
RoutingProfile.Builder	agentAvailabilityTimer(String agentAvailabilityTimer) Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
RoutingProfile.Builder	defaultOutboundQueueId(String defaultOutboundQueueId) The identifier of the default outbound queue for this routing profile.
RoutingProfile.Builder	description(String description) The description of the routing profile.
RoutingProfile.Builder	instanceId(String instanceId) The identifier of the Amazon Connect instance.
RoutingProfile.Builder	mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies) The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
RoutingProfile.Builder	mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies) The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
RoutingProfile.Builder	mediaConcurrencies(MediaConcurrency... mediaConcurrencies) The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
RoutingProfile.Builder	name(String name) The name of the routing profile.
RoutingProfile.Builder	numberOfAssociatedQueues(Long numberOfAssociatedQueues) The number of associated queues in routing profile.
RoutingProfile.Builder	numberOfAssociatedUsers(Long numberOfAssociatedUsers) The number of associated users in routing profile.
RoutingProfile.Builder	routingProfileArn(String routingProfileArn) The Amazon Resource Name (ARN) of the routing profile.
RoutingProfile.Builder	routingProfileId(String routingProfileId) The identifier of the routing profile.
RoutingProfile.Builder	tags(Map<String,String> tags) The tags used to organize, track, or control access for this resource.

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFields

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Method Detail

instanceId

RoutingProfile.Builder instanceId(String instanceId)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameters:

instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

Returns a reference to this object so that method calls can be chained together.

name

RoutingProfile.Builder name(String name)

The name of the routing profile.

Parameters:

name - The name of the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

routingProfileArn

RoutingProfile.Builder routingProfileArn(String routingProfileArn)

The Amazon Resource Name (ARN) of the routing profile.

Parameters:

routingProfileArn - The Amazon Resource Name (ARN) of the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

routingProfileId

RoutingProfile.Builder routingProfileId(String routingProfileId)

The identifier of the routing profile.

Parameters:

routingProfileId - The identifier of the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

description

RoutingProfile.Builder description(String description)

The description of the routing profile.

Parameters:

description - The description of the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

mediaConcurrencies

RoutingProfile.Builder mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

mediaConcurrencies

RoutingProfile.Builder mediaConcurrencies(MediaConcurrency... mediaConcurrencies)

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

mediaConcurrencies

RoutingProfile.Builder mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies)

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

This is a convenience method that creates an instance of the MediaConcurrency.Builder avoiding the need to create one manually via MediaConcurrency.builder().

When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to #mediaConcurrencies(List).

Parameters:

mediaConcurrencies - a consumer that will call methods on MediaConcurrency.Builder

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

#mediaConcurrencies(java.util.Collection)

defaultOutboundQueueId

RoutingProfile.Builder defaultOutboundQueueId(String defaultOutboundQueueId)

The identifier of the default outbound queue for this routing profile.

Parameters:

defaultOutboundQueueId - The identifier of the default outbound queue for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

tags

RoutingProfile.Builder tags(Map<String,String> tags)

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

Parameters:

tags - The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

Returns:

Returns a reference to this object so that method calls can be chained together.

numberOfAssociatedQueues

RoutingProfile.Builder numberOfAssociatedQueues(Long numberOfAssociatedQueues)

The number of associated queues in routing profile.

Parameters:

numberOfAssociatedQueues - The number of associated queues in routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

numberOfAssociatedUsers

RoutingProfile.Builder numberOfAssociatedUsers(Long numberOfAssociatedUsers)

The number of associated users in routing profile.

Parameters:

numberOfAssociatedUsers - The number of associated users in routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

agentAvailabilityTimer

RoutingProfile.Builder agentAvailabilityTimer(String agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer, AgentAvailabilityTimer

agentAvailabilityTimer

RoutingProfile.Builder agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer, AgentAvailabilityTimer