@Generated(value="software.amazon.awssdk:codegen") public final class RoutingProfile extends Object implements SdkPojo, Serializable, ToCopyableBuilder<RoutingProfile.Builder,RoutingProfile>
Contains information about a routing profile.
| Modifier and Type | Class and Description |
|---|---|
static interface |
RoutingProfile.Builder |
| Modifier and Type | Method and Description |
|---|---|
AgentAvailabilityTimer |
agentAvailabilityTimer()
Whether agents with this routing profile will have their routing order calculated based on time since their
last inbound contact or longest idle time.
|
String |
agentAvailabilityTimerAsString()
Whether agents with this routing profile will have their routing order calculated based on time since their
last inbound contact or longest idle time.
|
static RoutingProfile.Builder |
builder() |
String |
defaultOutboundQueueId()
The identifier of the default outbound queue for this routing profile.
|
String |
description()
The description of the routing profile.
|
boolean |
equals(Object obj) |
boolean |
equalsBySdkFields(Object obj) |
<T> Optional<T> |
getValueForField(String fieldName,
Class<T> clazz) |
int |
hashCode() |
boolean |
hasMediaConcurrencies()
For responses, this returns true if the service returned a value for the MediaConcurrencies property.
|
boolean |
hasTags()
For responses, this returns true if the service returned a value for the Tags property.
|
String |
instanceId()
The identifier of the Amazon Connect instance.
|
List<MediaConcurrency> |
mediaConcurrencies()
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
|
String |
name()
The name of the routing profile.
|
Long |
numberOfAssociatedQueues()
The number of associated queues in routing profile.
|
Long |
numberOfAssociatedUsers()
The number of associated users in routing profile.
|
String |
routingProfileArn()
The Amazon Resource Name (ARN) of the routing profile.
|
String |
routingProfileId()
The identifier of the routing profile.
|
List<SdkField<?>> |
sdkFields() |
static Class<? extends RoutingProfile.Builder> |
serializableBuilderClass() |
Map<String,String> |
tags()
The tags used to organize, track, or control access for this resource.
|
RoutingProfile.Builder |
toBuilder() |
String |
toString()
Returns a string representation of this object.
|
clone, finalize, getClass, notify, notifyAll, wait, wait, waitcopypublic final String instanceId()
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
public final String name()
The name of the routing profile.
public final String routingProfileArn()
The Amazon Resource Name (ARN) of the routing profile.
public final String routingProfileId()
The identifier of the routing profile.
public final String description()
The description of the routing profile.
public final boolean hasMediaConcurrencies()
isEmpty() method on the property).
This is useful because the SDK will never return a null collection or map, but you may need to differentiate
between the service returning nothing (or null) and the service returning an empty collection or map. For
requests, this returns true if a value for the property was specified in the request builder, and false if a
value was not specified.public final List<MediaConcurrency> mediaConcurrencies()
The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that
you can differentiate between null and empty), you can use the hasMediaConcurrencies() method.
public final String defaultOutboundQueueId()
The identifier of the default outbound queue for this routing profile.
public final boolean hasTags()
isEmpty() method on the property). This is useful
because the SDK will never return a null collection or map, but you may need to differentiate between the service
returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true
if a value for the property was specified in the request builder, and false if a value was not specified.public final Map<String,String> tags()
The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.
Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.
This method will never return null. If you would like to know whether the service returned this field (so that
you can differentiate between null and empty), you can use the hasTags() method.
public final Long numberOfAssociatedQueues()
The number of associated queues in routing profile.
public final Long numberOfAssociatedUsers()
The number of associated users in routing profile.
public final AgentAvailabilityTimer agentAvailabilityTimer()
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimer will return AgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION. The raw value
returned by the service is available from agentAvailabilityTimerAsString().
AgentAvailabilityTimerpublic final String agentAvailabilityTimerAsString()
Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
If the service returns an enum value that is not available in the current SDK version,
agentAvailabilityTimer will return AgentAvailabilityTimer.UNKNOWN_TO_SDK_VERSION. The raw value
returned by the service is available from agentAvailabilityTimerAsString().
AgentAvailabilityTimerpublic RoutingProfile.Builder toBuilder()
toBuilder in interface ToCopyableBuilder<RoutingProfile.Builder,RoutingProfile>public static RoutingProfile.Builder builder()
public static Class<? extends RoutingProfile.Builder> serializableBuilderClass()
public final boolean equalsBySdkFields(Object obj)
equalsBySdkFields in interface SdkPojopublic final String toString()
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