| AccessDeniedException.Builder |
| ActionSummary
Information about an action.
|
| ActionSummary.Builder |
| ActionType |
| ActivateEvaluationFormRequest.Builder |
| ActivateEvaluationFormResponse.Builder |
| AgentAvailabilityTimer |
| AgentConfig
The distribution of agents between the instance and its replica(s).
|
| AgentConfig.Builder |
AgentContactReference
Information about the contact
associated to the user. |
| AgentContactReference.Builder |
| AgentInfo
Information about the agent who accepted the contact.
|
| AgentInfo.Builder |
| AgentStatus
Contains information about an agent status.
|
| AgentStatus.Builder |
| AgentStatusReference
Information about the agent's status.
|
| AgentStatusReference.Builder |
| AgentStatusState |
| AgentStatusSummary
Summary information for an agent status.
|
| AgentStatusSummary.Builder |
| AgentStatusType |
| AnswerMachineDetectionConfig
Configuration of the answering machine detection.
|
| AnswerMachineDetectionConfig.Builder |
| AssignContactCategoryActionDefinition
This action must be set if TriggerEventSource is one of the following values:
OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable |
OnPostChatAnalysisAvailable.
|
| AssignContactCategoryActionDefinition.Builder |
| AssociateApprovedOriginRequest.Builder |
| AssociateApprovedOriginResponse.Builder |
| AssociateBotRequest.Builder |
| AssociateBotResponse.Builder |
| AssociateDefaultVocabularyRequest.Builder |
| AssociateDefaultVocabularyResponse.Builder |
| AssociateInstanceStorageConfigRequest.Builder |
| AssociateInstanceStorageConfigResponse.Builder |
| AssociateLambdaFunctionRequest.Builder |
| AssociateLambdaFunctionResponse.Builder |
| AssociateLexBotRequest.Builder |
| AssociateLexBotResponse.Builder |
| AssociatePhoneNumberContactFlowRequest.Builder |
| AssociatePhoneNumberContactFlowResponse.Builder |
| AssociateQueueQuickConnectsRequest.Builder |
| AssociateQueueQuickConnectsResponse.Builder |
| AssociateRoutingProfileQueuesRequest.Builder |
| AssociateRoutingProfileQueuesResponse.Builder |
| AssociateSecurityKeyRequest.Builder |
| AssociateSecurityKeyResponse.Builder |
| AssociateTrafficDistributionGroupUserRequest.Builder |
| AssociateTrafficDistributionGroupUserResponse.Builder |
| AttachmentReference
Information about a reference when the referenceType is ATTACHMENT.
|
| AttachmentReference.Builder |
| Attribute
A toggle for an individual feature at the instance level.
|
| Attribute.Builder |
| AvailableNumberSummary
Information about available phone numbers.
|
| AvailableNumberSummary.Builder |
| BehaviorType |
| Channel |
| ChatMessage
A chat message.
|
| ChatMessage.Builder |
| ChatParticipantRoleConfig
Configuration information for the chat participant role.
|
| ChatParticipantRoleConfig.Builder |
| ChatStreamingConfiguration
The streaming configuration, such as the Amazon SNS streaming endpoint.
|
| ChatStreamingConfiguration.Builder |
| ClaimedPhoneNumberSummary
Information about a phone number that has been claimed to your Amazon Connect instance or traffic distribution group.
|
| ClaimedPhoneNumberSummary.Builder |
| ClaimPhoneNumberRequest.Builder |
| ClaimPhoneNumberResponse.Builder |
| Comparison |
| ConnectException |
| ConnectException.Builder |
| ConnectException.BuilderImpl |
| ConnectRequest |
| ConnectRequest.Builder |
| ConnectResponse |
| ConnectResponse.Builder |
| ConnectResponseMetadata |
| Contact
Contains information about a contact.
|
| Contact.Builder |
| ContactFilter
Filters user data based on the contact information that is associated to the users.
|
| ContactFilter.Builder |
| ContactFlow
Contains information about a flow.
|
| ContactFlow.Builder |
| ContactFlowModule
Contains information about a flow module.
|
| ContactFlowModule.Builder |
| ContactFlowModuleState |
| ContactFlowModuleStatus |
| ContactFlowModuleSummary
Contains summary information about a flow.
|
| ContactFlowModuleSummary.Builder |
| ContactFlowNotPublishedException.Builder |
| ContactFlowState |
| ContactFlowSummary
Contains summary information about a flow.
|
| ContactFlowSummary.Builder |
| ContactFlowType |
| ContactInitiationMethod |
| ContactNotFoundException.Builder |
| ContactState |
| ControlPlaneTagFilter
An object that can be used to specify Tag conditions inside the SearchFilter.
|
| ControlPlaneTagFilter.Builder |
| CreateAgentStatusRequest.Builder |
| CreateAgentStatusResponse.Builder |
| CreateContactFlowModuleRequest.Builder |
| CreateContactFlowModuleResponse.Builder |
| CreateContactFlowRequest.Builder |
| CreateContactFlowResponse.Builder |
| CreateEvaluationFormRequest.Builder |
| CreateEvaluationFormResponse.Builder |
| CreateHoursOfOperationRequest.Builder |
| CreateHoursOfOperationResponse.Builder |
| CreateInstanceRequest.Builder |
| CreateInstanceResponse.Builder |
| CreateIntegrationAssociationRequest.Builder |
| CreateIntegrationAssociationResponse.Builder |
| CreateParticipantRequest.Builder |
| CreateParticipantResponse.Builder |
| CreatePromptRequest.Builder |
| CreatePromptResponse.Builder |
| CreateQueueRequest.Builder |
| CreateQueueResponse.Builder |
| CreateQuickConnectRequest.Builder |
| CreateQuickConnectResponse.Builder |
| CreateRoutingProfileRequest.Builder |
| CreateRoutingProfileResponse.Builder |
| CreateRuleRequest.Builder |
| CreateRuleResponse.Builder |
| CreateSecurityProfileRequest.Builder |
| CreateSecurityProfileResponse.Builder |
| CreateTaskTemplateRequest.Builder |
| CreateTaskTemplateResponse.Builder |
| CreateTrafficDistributionGroupRequest.Builder |
| CreateTrafficDistributionGroupResponse.Builder |
| CreateUseCaseRequest.Builder |
| CreateUseCaseResponse.Builder |
| CreateUserHierarchyGroupRequest.Builder |
| CreateUserHierarchyGroupResponse.Builder |
| CreateUserRequest.Builder |
| CreateUserResponse.Builder |
| CreateViewRequest.Builder |
| CreateViewResponse.Builder |
| CreateViewVersionRequest.Builder |
| CreateViewVersionResponse.Builder |
| CreateVocabularyRequest.Builder |
| CreateVocabularyResponse.Builder |
| Credentials
Contains credentials to use for federation.
|
| Credentials.Builder |
| CrossChannelBehavior
Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a
contact from a different channel.
|
| CrossChannelBehavior.Builder |
| CurrentMetric
Contains information about a real-time metric.
|
| CurrentMetric.Builder |
| CurrentMetricData
Contains the data for a real-time metric.
|
| CurrentMetricData.Builder |
| CurrentMetricName
The current metric names.
|
| CurrentMetricResult
Contains information about a set of real-time metrics.
|
| CurrentMetricResult.Builder |
| CurrentMetricSortCriteria
The way to sort the resulting response based on metrics.
|
| CurrentMetricSortCriteria.Builder |
| DateReference
Information about a reference when the referenceType is DATE.
|
| DateReference.Builder |
| DeactivateEvaluationFormRequest.Builder |
| DeactivateEvaluationFormResponse.Builder |
| DefaultVocabulary
Contains information about a default vocabulary.
|
| DefaultVocabulary.Builder |
| DeleteContactEvaluationRequest.Builder |
| DeleteContactEvaluationResponse.Builder |
| DeleteContactFlowModuleRequest.Builder |
| DeleteContactFlowModuleResponse.Builder |
| DeleteContactFlowRequest.Builder |
| DeleteContactFlowResponse.Builder |
| DeleteEvaluationFormRequest.Builder |
| DeleteEvaluationFormResponse.Builder |
| DeleteHoursOfOperationRequest.Builder |
| DeleteHoursOfOperationResponse.Builder |
| DeleteInstanceRequest.Builder |
| DeleteInstanceResponse.Builder |
| DeleteIntegrationAssociationRequest.Builder |
| DeleteIntegrationAssociationResponse.Builder |
| DeletePromptRequest.Builder |
| DeletePromptResponse.Builder |
| DeleteQueueRequest.Builder |
| DeleteQueueResponse.Builder |
| DeleteQuickConnectRequest.Builder |
| DeleteQuickConnectResponse.Builder |
| DeleteRoutingProfileRequest.Builder |
| DeleteRoutingProfileResponse.Builder |
| DeleteRuleRequest.Builder |
| DeleteRuleResponse.Builder |
| DeleteSecurityProfileRequest.Builder |
| DeleteSecurityProfileResponse.Builder |
| DeleteTaskTemplateRequest.Builder |
| DeleteTaskTemplateResponse.Builder |
| DeleteTrafficDistributionGroupRequest.Builder |
| DeleteTrafficDistributionGroupResponse.Builder |
| DeleteUseCaseRequest.Builder |
| DeleteUseCaseResponse.Builder |
| DeleteUserHierarchyGroupRequest.Builder |
| DeleteUserHierarchyGroupResponse.Builder |
| DeleteUserRequest.Builder |
| DeleteUserResponse.Builder |
| DeleteViewRequest.Builder |
| DeleteViewResponse.Builder |
| DeleteViewVersionRequest.Builder |
| DeleteViewVersionResponse.Builder |
| DeleteVocabularyRequest.Builder |
| DeleteVocabularyResponse.Builder |
| DescribeAgentStatusRequest.Builder |
| DescribeAgentStatusResponse.Builder |
| DescribeContactEvaluationRequest.Builder |
| DescribeContactEvaluationResponse.Builder |
| DescribeContactFlowModuleRequest.Builder |
| DescribeContactFlowModuleResponse.Builder |
| DescribeContactFlowRequest.Builder |
| DescribeContactFlowResponse.Builder |
| DescribeContactRequest.Builder |
| DescribeContactResponse.Builder |
| DescribeEvaluationFormRequest.Builder |
| DescribeEvaluationFormResponse.Builder |
| DescribeHoursOfOperationRequest.Builder |
| DescribeHoursOfOperationResponse.Builder |
| DescribeInstanceAttributeRequest.Builder |
| DescribeInstanceAttributeResponse.Builder |
| DescribeInstanceRequest.Builder |
| DescribeInstanceResponse.Builder |
| DescribeInstanceStorageConfigRequest.Builder |
| DescribeInstanceStorageConfigResponse.Builder |
| DescribePhoneNumberRequest.Builder |
| DescribePhoneNumberResponse.Builder |
| DescribePromptRequest.Builder |
| DescribePromptResponse.Builder |
| DescribeQueueRequest.Builder |
| DescribeQueueResponse.Builder |
| DescribeQuickConnectRequest.Builder |
| DescribeQuickConnectResponse.Builder |
| DescribeRoutingProfileRequest.Builder |
| DescribeRoutingProfileResponse.Builder |
| DescribeRuleRequest.Builder |
| DescribeRuleResponse.Builder |
| DescribeSecurityProfileRequest.Builder |
| DescribeSecurityProfileResponse.Builder |
| DescribeTrafficDistributionGroupRequest.Builder |
| DescribeTrafficDistributionGroupResponse.Builder |
| DescribeUserHierarchyGroupRequest.Builder |
| DescribeUserHierarchyGroupResponse.Builder |
| DescribeUserHierarchyStructureRequest.Builder |
| DescribeUserHierarchyStructureResponse.Builder |
| DescribeUserRequest.Builder |
| DescribeUserResponse.Builder |
| DescribeViewRequest.Builder |
| DescribeViewResponse.Builder |
| DescribeVocabularyRequest.Builder |
| DescribeVocabularyResponse.Builder |
| DestinationNotAllowedException.Builder |
| Dimensions
Contains information about the dimensions for a set of metrics.
|
| Dimensions.Builder |
| DirectoryType |
| DisassociateApprovedOriginRequest.Builder |
| DisassociateApprovedOriginResponse.Builder |
| DisassociateBotRequest.Builder |
| DisassociateBotResponse.Builder |
| DisassociateInstanceStorageConfigRequest.Builder |
| DisassociateInstanceStorageConfigResponse.Builder |
| DisassociateLambdaFunctionRequest.Builder |
| DisassociateLambdaFunctionResponse.Builder |
| DisassociateLexBotRequest.Builder |
| DisassociateLexBotResponse.Builder |
| DisassociatePhoneNumberContactFlowRequest.Builder |
| DisassociatePhoneNumberContactFlowResponse.Builder |
| DisassociateQueueQuickConnectsRequest.Builder |
| DisassociateQueueQuickConnectsResponse.Builder |
| DisassociateRoutingProfileQueuesRequest.Builder |
| DisassociateRoutingProfileQueuesResponse.Builder |
| DisassociateSecurityKeyRequest.Builder |
| DisassociateSecurityKeyResponse.Builder |
| DisassociateTrafficDistributionGroupUserRequest.Builder |
| DisassociateTrafficDistributionGroupUserResponse.Builder |
| DismissUserContactRequest.Builder |
| DismissUserContactResponse.Builder |
| Distribution
Information about a traffic distribution.
|
| Distribution.Builder |
| DuplicateResourceException.Builder |
| EmailReference
Information about a reference when the referenceType is EMAIL.
|
| EmailReference.Builder |
| EncryptionConfig
The encryption configuration.
|
| EncryptionConfig.Builder |
| EncryptionType |
| Evaluation
Information about a contact evaluation.
|
| Evaluation.Builder |
| EvaluationAnswerData
Information about answer data for a contact evaluation.
|
| EvaluationAnswerData.Builder |
| EvaluationAnswerData.Type |
| EvaluationAnswerInput
Information about input answers for a contact evaluation.
|
| EvaluationAnswerInput.Builder |
| EvaluationAnswerOutput
Information about output answers for a contact evaluation.
|
| EvaluationAnswerOutput.Builder |
| EvaluationForm
Information about the evaluation form.
|
| EvaluationForm.Builder |
| EvaluationFormContent
Information about an evaluation form used in a contact evaluation.
|
| EvaluationFormContent.Builder |
| EvaluationFormItem
Information about an item from an evaluation form.
|
| EvaluationFormItem.Builder |
| EvaluationFormItem.Type |
| EvaluationFormNumericQuestionAutomation
Information about the automation configuration in numeric questions.
|
| EvaluationFormNumericQuestionAutomation.Builder |
| EvaluationFormNumericQuestionAutomation.Type |
| EvaluationFormNumericQuestionOption
Information about the option range used for scoring in numeric questions.
|
| EvaluationFormNumericQuestionOption.Builder |
| EvaluationFormNumericQuestionProperties
Information about properties for a numeric question in an evaluation form.
|
| EvaluationFormNumericQuestionProperties.Builder |
| EvaluationFormQuestion
Information about a question from an evaluation form.
|
| EvaluationFormQuestion.Builder |
| EvaluationFormQuestionType |
| EvaluationFormQuestionTypeProperties
Information about properties for a question in an evaluation form.
|
| EvaluationFormQuestionTypeProperties.Builder |
| EvaluationFormQuestionTypeProperties.Type |
| EvaluationFormScoringMode |
| EvaluationFormScoringStatus |
| EvaluationFormScoringStrategy
Information about scoring strategy for an evaluation form.
|
| EvaluationFormScoringStrategy.Builder |
| EvaluationFormSection
Information about a section from an evaluation form.
|
| EvaluationFormSection.Builder |
| EvaluationFormSingleSelectQuestionAutomation
Information about the automation configuration in single select questions.
|
| EvaluationFormSingleSelectQuestionAutomation.Builder |
| EvaluationFormSingleSelectQuestionAutomationOption
Information about the automation option of a single select question.
|
| EvaluationFormSingleSelectQuestionAutomationOption.Builder |
| EvaluationFormSingleSelectQuestionAutomationOption.Type |
| EvaluationFormSingleSelectQuestionDisplayMode |
| EvaluationFormSingleSelectQuestionOption
Information about the automation configuration in single select questions.
|
| EvaluationFormSingleSelectQuestionOption.Builder |
| EvaluationFormSingleSelectQuestionProperties
Information about the options in single select questions.
|
| EvaluationFormSingleSelectQuestionProperties.Builder |
| EvaluationFormSummary
Summary information about an evaluation form.
|
| EvaluationFormSummary.Builder |
| EvaluationFormVersionStatus |
| EvaluationFormVersionSummary
Summary information about an evaluation form.
|
| EvaluationFormVersionSummary.Builder |
| EvaluationMetadata
Metadata information about a contact evaluation.
|
| EvaluationMetadata.Builder |
| EvaluationNote
Information about notes for a contact evaluation.
|
| EvaluationNote.Builder |
| EvaluationScore
Information about scores of a contact evaluation item (section or question).
|
| EvaluationScore.Builder |
| EvaluationStatus |
| EvaluationSummary
Summary information about a contact evaluation.
|
| EvaluationSummary.Builder |
| EventBridgeActionDefinition
The EventBridge action definition.
|
| EventBridgeActionDefinition.Builder |
| EventSourceName |
| Filters
Contains the filter to apply when retrieving metrics.
|
| Filters.Builder |
FilterV2
Contains the filter to apply when retrieving metrics with the GetMetricDataV2 API. |
| FilterV2.Builder |
| GetContactAttributesRequest.Builder |
| GetContactAttributesResponse.Builder |
| GetCurrentMetricDataRequest.Builder |
| GetCurrentMetricDataResponse.Builder |
| GetCurrentUserDataRequest.Builder |
| GetCurrentUserDataResponse.Builder |
| GetFederationTokenRequest.Builder |
| GetFederationTokenResponse.Builder |
| GetMetricDataRequest.Builder |
| GetMetricDataResponse.Builder |
| GetMetricDataV2Request.Builder |
| GetMetricDataV2Response.Builder |
| GetPromptFileRequest.Builder |
| GetPromptFileResponse.Builder |
| GetTaskTemplateRequest.Builder |
| GetTaskTemplateResponse.Builder |
| GetTrafficDistributionRequest.Builder |
| GetTrafficDistributionResponse.Builder |
| Grouping |
| HierarchyGroup
Contains information about a hierarchy group.
|
| HierarchyGroup.Builder |
| HierarchyGroupCondition
A leaf node condition which can be used to specify a hierarchy group condition.
|
| HierarchyGroupCondition.Builder |
| HierarchyGroupMatchType |
| HierarchyGroupSummary
Contains summary information about a hierarchy group.
|
| HierarchyGroupSummary.Builder |
| HierarchyGroupSummaryReference
Information about the hierarchy group.
|
| HierarchyGroupSummaryReference.Builder |
| HierarchyLevel
Contains information about a hierarchy level.
|
| HierarchyLevel.Builder |
| HierarchyLevelUpdate
Contains information about the hierarchy level to update.
|
| HierarchyLevelUpdate.Builder |
| HierarchyPath
Contains information about the levels of a hierarchy group.
|
| HierarchyPath.Builder |
| HierarchyPathReference
Information about the levels in the hierarchy group.
|
| HierarchyPathReference.Builder |
| HierarchyStructure
Contains information about a hierarchy structure.
|
| HierarchyStructure.Builder |
| HierarchyStructureUpdate
Contains information about the level hierarchy to update.
|
| HierarchyStructureUpdate.Builder |
| HistoricalMetric
Contains information about a historical metric.
|
| HistoricalMetric.Builder |
| HistoricalMetricData
Contains the data for a historical metric.
|
| HistoricalMetricData.Builder |
| HistoricalMetricName
The historical metric names.
|
| HistoricalMetricResult
Contains information about the historical metrics retrieved.
|
| HistoricalMetricResult.Builder |
| HoursOfOperation
Information about of the hours of operation.
|
| HoursOfOperation.Builder |
| HoursOfOperationConfig
Contains information about the hours of operation.
|
| HoursOfOperationConfig.Builder |
| HoursOfOperationDays |
| HoursOfOperationSearchCriteria
The search criteria to be used to return hours of operations.
|
| HoursOfOperationSearchCriteria.Builder |
| HoursOfOperationSearchFilter
Filters to be applied to search results.
|
| HoursOfOperationSearchFilter.Builder |
| HoursOfOperationSummary
Contains summary information about hours of operation for a contact center.
|
| HoursOfOperationSummary.Builder |
| HoursOfOperationTimeSlice
The start time or end time for an hours of operation.
|
| HoursOfOperationTimeSlice.Builder |
| IdempotencyException.Builder |
| Instance
The Amazon Connect instance.
|
| Instance.Builder |
| InstanceAttributeType |
| InstanceStatus |
| InstanceStatusReason
Relevant details why the instance was not successfully created.
|
| InstanceStatusReason.Builder |
| InstanceStorageConfig
The storage configuration for the instance.
|
| InstanceStorageConfig.Builder |
| InstanceStorageResourceType |
| InstanceSummary
Information about the instance.
|
| InstanceSummary.Builder |
| IntegrationAssociationSummary
Contains summary information about the associated AppIntegrations.
|
| IntegrationAssociationSummary.Builder |
| IntegrationType |
| InternalServiceException.Builder |
| InvalidContactFlowException.Builder |
| InvalidContactFlowModuleException.Builder |
| InvalidParameterException.Builder |
| InvalidRequestException.Builder |
| InvisibleFieldInfo
A field that is invisible to an agent.
|
| InvisibleFieldInfo.Builder |
| KinesisFirehoseConfig
Configuration information of a Kinesis Data Firehose delivery stream.
|
| KinesisFirehoseConfig.Builder |
| KinesisStreamConfig
Configuration information of a Kinesis data stream.
|
| KinesisStreamConfig.Builder |
| KinesisVideoStreamConfig
Configuration information of a Kinesis video stream.
|
| KinesisVideoStreamConfig.Builder |
| LexBot
Configuration information of an Amazon Lex bot.
|
| LexBot.Builder |
| LexBotConfig
Configuration information of an Amazon Lex or Amazon Lex V2 bot.
|
| LexBotConfig.Builder |
| LexV2Bot
Configuration information of an Amazon Lex V2 bot.
|
| LexV2Bot.Builder |
| LexVersion |
| LimitExceededException.Builder |
| ListAgentStatusesRequest.Builder |
| ListAgentStatusesResponse.Builder |
| ListApprovedOriginsRequest.Builder |
| ListApprovedOriginsResponse.Builder |
| ListBotsRequest.Builder |
| ListBotsResponse.Builder |
| ListContactEvaluationsRequest.Builder |
| ListContactEvaluationsResponse.Builder |
| ListContactFlowModulesRequest.Builder |
| ListContactFlowModulesResponse.Builder |
| ListContactFlowsRequest.Builder |
| ListContactFlowsResponse.Builder |
| ListContactReferencesRequest.Builder |
| ListContactReferencesResponse.Builder |
| ListDefaultVocabulariesRequest.Builder |
| ListDefaultVocabulariesResponse.Builder |
| ListEvaluationFormsRequest.Builder |
| ListEvaluationFormsResponse.Builder |
| ListEvaluationFormVersionsRequest.Builder |
| ListEvaluationFormVersionsResponse.Builder |
| ListHoursOfOperationsRequest.Builder |
| ListHoursOfOperationsResponse.Builder |
| ListInstanceAttributesRequest.Builder |
| ListInstanceAttributesResponse.Builder |
| ListInstancesRequest.Builder |
| ListInstancesResponse.Builder |
| ListInstanceStorageConfigsRequest.Builder |
| ListInstanceStorageConfigsResponse.Builder |
| ListIntegrationAssociationsRequest.Builder |
| ListIntegrationAssociationsResponse.Builder |
| ListLambdaFunctionsRequest.Builder |
| ListLambdaFunctionsResponse.Builder |
| ListLexBotsRequest.Builder |
| ListLexBotsResponse.Builder |
| ListPhoneNumbersRequest.Builder |
| ListPhoneNumbersResponse.Builder |
| ListPhoneNumbersSummary
Information about phone numbers that have been claimed to your Amazon Connect instance or traffic distribution group.
|
| ListPhoneNumbersSummary.Builder |
| ListPhoneNumbersV2Request.Builder |
| ListPhoneNumbersV2Response.Builder |
| ListPromptsRequest.Builder |
| ListPromptsResponse.Builder |
| ListQueueQuickConnectsRequest.Builder |
| ListQueueQuickConnectsResponse.Builder |
| ListQueuesRequest.Builder |
| ListQueuesResponse.Builder |
| ListQuickConnectsRequest.Builder |
| ListQuickConnectsResponse.Builder |
| ListRoutingProfileQueuesRequest.Builder |
| ListRoutingProfileQueuesResponse.Builder |
| ListRoutingProfilesRequest.Builder |
| ListRoutingProfilesResponse.Builder |
| ListRulesRequest.Builder |
| ListRulesResponse.Builder |
| ListSecurityKeysRequest.Builder |
| ListSecurityKeysResponse.Builder |
| ListSecurityProfilePermissionsRequest.Builder |
| ListSecurityProfilePermissionsResponse.Builder |
| ListSecurityProfilesRequest.Builder |
| ListSecurityProfilesResponse.Builder |
| ListTagsForResourceRequest.Builder |
| ListTagsForResourceResponse.Builder |
| ListTaskTemplatesRequest.Builder |
| ListTaskTemplatesResponse.Builder |
| ListTrafficDistributionGroupsRequest.Builder |
| ListTrafficDistributionGroupsResponse.Builder |
| ListTrafficDistributionGroupUsersRequest.Builder |
| ListTrafficDistributionGroupUsersResponse.Builder |
| ListUseCasesRequest.Builder |
| ListUseCasesResponse.Builder |
| ListUserHierarchyGroupsRequest.Builder |
| ListUserHierarchyGroupsResponse.Builder |
| ListUsersRequest.Builder |
| ListUsersResponse.Builder |
| ListViewsRequest.Builder |
| ListViewsResponse.Builder |
| ListViewVersionsRequest.Builder |
| ListViewVersionsResponse.Builder |
| MaximumResultReturnedException.Builder |
| MediaConcurrency
Contains information about which channels are supported, and how many contacts an agent can have on a channel
simultaneously.
|
| MediaConcurrency.Builder |
| MetricDataV2
Contains the name, thresholds, and metric filters.
|
| MetricDataV2.Builder |
| MetricFilterV2
Contains information about the filter used when retrieving metrics.
|
| MetricFilterV2.Builder |
| MetricResultV2
Contains information about the metric results.
|
| MetricResultV2.Builder |
| MetricV2
Contains information about the metric.
|
| MetricV2.Builder |
| MonitorCapability |
| MonitorContactRequest.Builder |
| MonitorContactResponse.Builder |
| NotificationContentType |
| NotificationDeliveryType |
| NotificationRecipientType
The type of notification recipient.
|
| NotificationRecipientType.Builder |
| NumberReference
Information about a reference when the referenceType is NUMBER.
|
| NumberReference.Builder |
| NumericQuestionPropertyAutomationLabel |
| NumericQuestionPropertyValueAutomation
Information about the property value used in automation of a numeric questions.
|
| NumericQuestionPropertyValueAutomation.Builder |
| OutboundCallerConfig
The outbound caller ID name, number, and outbound whisper flow.
|
| OutboundCallerConfig.Builder |
| OutboundContactNotPermittedException.Builder |
| ParticipantDetails
The customer's details.
|
| ParticipantDetails.Builder |
| ParticipantDetailsToAdd
The details to add for the participant.
|
| ParticipantDetailsToAdd.Builder |
| ParticipantRole |
| ParticipantTimerAction |
| ParticipantTimerConfiguration
Configuration information for the timer.
|
| ParticipantTimerConfiguration.Builder |
| ParticipantTimerType |
| ParticipantTimerValue
The value of the timer.
|
| ParticipantTimerValue.Builder |
| ParticipantTimerValue.Type |
| ParticipantTokenCredentials
The credentials used by the participant.
|
| ParticipantTokenCredentials.Builder |
| PersistentChat
Enable persistent chats.
|
| PersistentChat.Builder |
| PhoneNumberCountryCode |
| PhoneNumberQuickConnectConfig
Contains information about a phone number for a quick connect.
|
| PhoneNumberQuickConnectConfig.Builder |
| PhoneNumberStatus
The status of the phone number.
|
| PhoneNumberStatus.Builder |
| PhoneNumberSummary
Contains summary information about a phone number for a contact center.
|
| PhoneNumberSummary.Builder |
| PhoneNumberType |
| PhoneNumberWorkflowStatus |
| PhoneType |
| ProblemDetail
Information about a problem detail.
|
| ProblemDetail.Builder |
| Prompt
Information about a prompt.
|
| Prompt.Builder |
| PromptSearchCriteria
The search criteria to be used to return prompts.
|
| PromptSearchCriteria.Builder |
| PromptSearchFilter
Filters to be applied to search results.
|
| PromptSearchFilter.Builder |
| PromptSummary
Contains information about the prompt.
|
| PromptSummary.Builder |
| PropertyValidationException.Builder |
| PropertyValidationExceptionProperty
Contains information about why a property is not valid.
|
| PropertyValidationExceptionProperty.Builder |
| PropertyValidationExceptionReason |
| PutUserStatusRequest.Builder |
| PutUserStatusResponse.Builder |
| Queue
Contains information about a queue.
|
| Queue.Builder |
| QueueInfo
If this contact was queued, this contains information about the queue.
|
| QueueInfo.Builder |
| QueueQuickConnectConfig
Contains information about a queue for a quick connect.
|
| QueueQuickConnectConfig.Builder |
| QueueReference
Contains information about a queue resource for which metrics are returned.
|
| QueueReference.Builder |
| QueueSearchCriteria
The search criteria to be used to return queues.
|
| QueueSearchCriteria.Builder |
| QueueSearchFilter
Filters to be applied to search results.
|
| QueueSearchFilter.Builder |
| QueueStatus |
| QueueSummary
Contains summary information about a queue.
|
| QueueSummary.Builder |
| QueueType |
| QuickConnect
Contains information about a quick connect.
|
| QuickConnect.Builder |
| QuickConnectConfig
Contains configuration settings for a quick connect.
|
| QuickConnectConfig.Builder |
| QuickConnectSearchCriteria
The search criteria to be used to return quick connects.
|
| QuickConnectSearchCriteria.Builder |
| QuickConnectSearchFilter
Filters to be applied to search results.
|
| QuickConnectSearchFilter.Builder |
| QuickConnectSummary
Contains summary information about a quick connect.
|
| QuickConnectSummary.Builder |
| QuickConnectType |
| ReadOnlyFieldInfo
Indicates a field that is read-only to an agent.
|
| ReadOnlyFieldInfo.Builder |
| Reference
Well-formed data on a contact, used by agents to complete a contact request.
|
| Reference.Builder |
| ReferenceStatus |
| ReferenceSummary
Contains summary information about a reference.
|
| ReferenceSummary.Builder |
| ReferenceSummary.Type |
| ReferenceType |
| RehydrationType |
| ReleasePhoneNumberRequest.Builder |
| ReleasePhoneNumberResponse.Builder |
| ReplicateInstanceRequest.Builder |
| ReplicateInstanceResponse.Builder |
| RequiredFieldInfo
Information about a required field.
|
| RequiredFieldInfo.Builder |
| ResourceConflictException.Builder |
| ResourceInUseException.Builder |
| ResourceNotFoundException.Builder |
| ResourceNotReadyException.Builder |
| ResourceTagsSearchCriteria
The search criteria to be used to search tags.
|
| ResourceTagsSearchCriteria.Builder |
| ResourceType |
| ResumeContactRecordingRequest.Builder |
| ResumeContactRecordingResponse.Builder |
| RoutingProfile
Contains information about a routing profile.
|
| RoutingProfile.Builder |
| RoutingProfileQueueConfig
Contains information about the queue and channel for which priority and delay can be set.
|
| RoutingProfileQueueConfig.Builder |
| RoutingProfileQueueConfigSummary
Contains summary information about a routing profile queue.
|
| RoutingProfileQueueConfigSummary.Builder |
| RoutingProfileQueueReference
Contains the channel and queue identifier for a routing profile.
|
| RoutingProfileQueueReference.Builder |
| RoutingProfileReference
Information about the routing profile assigned to the user.
|
| RoutingProfileReference.Builder |
| RoutingProfileSearchCriteria
The search criteria to be used to return routing profiles.
|
| RoutingProfileSearchCriteria.Builder |
| RoutingProfileSearchFilter
Filters to be applied to search results.
|
| RoutingProfileSearchFilter.Builder |
| RoutingProfileSummary
Contains summary information about a routing profile.
|
| RoutingProfileSummary.Builder |
| Rule
Information about a rule.
|
| Rule.Builder |
| RuleAction
Information about the action to be performed when a rule is triggered.
|
| RuleAction.Builder |
| RulePublishStatus |
| RuleSummary
A list of ActionTypes associated with a rule.
|
| RuleSummary.Builder |
| RuleTriggerEventSource
The name of the event source.
|
| RuleTriggerEventSource.Builder |
| S3Config
Information about the Amazon Simple Storage Service (Amazon S3) storage type.
|
| S3Config.Builder |
| SearchableQueueType |
| SearchAvailablePhoneNumbersRequest.Builder |
| SearchAvailablePhoneNumbersResponse.Builder |
| SearchHoursOfOperationsRequest.Builder |
| SearchHoursOfOperationsResponse.Builder |
| SearchPromptsRequest.Builder |
| SearchPromptsResponse.Builder |
| SearchQueuesRequest.Builder |
| SearchQueuesResponse.Builder |
| SearchQuickConnectsRequest.Builder |
| SearchQuickConnectsResponse.Builder |
| SearchResourceTagsRequest.Builder |
| SearchResourceTagsResponse.Builder |
| SearchRoutingProfilesRequest.Builder |
| SearchRoutingProfilesResponse.Builder |
| SearchSecurityProfilesRequest.Builder |
| SearchSecurityProfilesResponse.Builder |
| SearchUsersRequest.Builder |
| SearchUsersResponse.Builder |
| SearchVocabulariesRequest.Builder |
| SearchVocabulariesResponse.Builder |
| SecurityKey
Configuration information of the security key.
|
| SecurityKey.Builder |
| SecurityProfile
Contains information about a security profile.
|
| SecurityProfile.Builder |
| SecurityProfileSearchCriteria
The search criteria to be used to return security profiles.
|
| SecurityProfileSearchCriteria.Builder |
| SecurityProfileSearchSummary
Information about the returned security profiles.
|
| SecurityProfileSearchSummary.Builder |
| SecurityProfilesSearchFilter
Filters to be applied to search results.
|
| SecurityProfilesSearchFilter.Builder |
| SecurityProfileSummary
Contains information about a security profile.
|
| SecurityProfileSummary.Builder |
| SendNotificationActionDefinition
Information about the send notification action.
|
| SendNotificationActionDefinition.Builder |
| ServiceQuotaExceededException.Builder |
| SignInConfig
The distribution of allowing signing in to the instance and its replica(s).
|
| SignInConfig.Builder |
| SignInDistribution
The distribution of sign in traffic between the instance and its replica(s).
|
| SignInDistribution.Builder |
| SingleSelectQuestionRuleCategoryAutomation
Information about the automation option based on a rule category for a single select question.
|
| SingleSelectQuestionRuleCategoryAutomation.Builder |
| SingleSelectQuestionRuleCategoryAutomationCondition |
| SortOrder |
| SourceType |
| StartChatContactRequest.Builder |
| StartChatContactResponse.Builder |
| StartContactEvaluationRequest.Builder |
| StartContactEvaluationResponse.Builder |
| StartContactRecordingRequest.Builder |
| StartContactRecordingResponse.Builder |
| StartContactStreamingRequest.Builder |
| StartContactStreamingResponse.Builder |
| StartOutboundVoiceContactRequest.Builder |
| StartOutboundVoiceContactResponse.Builder |
| StartTaskContactRequest.Builder |
| StartTaskContactResponse.Builder |
| Statistic |
| StopContactRecordingRequest.Builder |
| StopContactRecordingResponse.Builder |
| StopContactRequest.Builder |
| StopContactResponse.Builder |
| StopContactStreamingRequest.Builder |
| StopContactStreamingResponse.Builder |
| StorageType |
| StringComparisonType |
| StringCondition
A leaf node condition which can be used to specify a string condition.
|
| StringCondition.Builder |
| StringReference
Information about a reference when the referenceType is STRING.
|
| StringReference.Builder |
| SubmitContactEvaluationRequest.Builder |
| SubmitContactEvaluationResponse.Builder |
| SuspendContactRecordingRequest.Builder |
| SuspendContactRecordingResponse.Builder |
| TagCondition
A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123.
|
| TagCondition.Builder |
| TagResourceRequest.Builder |
| TagResourceResponse.Builder |
| TagSearchCondition
The search criteria to be used to return tags.
|
| TagSearchCondition.Builder |
| TagSet
A tag set contains tag key and tag value.
|
| TagSet.Builder |
| TaskActionDefinition
Information about the task action.
|
| TaskActionDefinition.Builder |
| TaskTemplateConstraints
Describes constraints that apply to the template fields.
|
| TaskTemplateConstraints.Builder |
| TaskTemplateDefaultFieldValue
Describes a default field and its corresponding value.
|
| TaskTemplateDefaultFieldValue.Builder |
| TaskTemplateDefaults
Describes default values for fields on a template.
|
| TaskTemplateDefaults.Builder |
| TaskTemplateField
Describes a single task template field.
|
| TaskTemplateField.Builder |
| TaskTemplateFieldIdentifier
The identifier of the task template field.
|
| TaskTemplateFieldIdentifier.Builder |
| TaskTemplateFieldType |
| TaskTemplateMetadata
Contains summary information about the task template.
|
| TaskTemplateMetadata.Builder |
| TaskTemplateStatus |
| TelephonyConfig
The distribution of traffic between the instance and its replicas.
|
| TelephonyConfig.Builder |
| Threshold
Contains information about the threshold for service level metrics.
|
| Threshold.Builder |
| ThresholdV2
Contains information about the threshold for service level metrics.
|
| ThresholdV2.Builder |
| ThrottlingException.Builder |
| TimerEligibleParticipantRoles |
| TooManyRequestsException.Builder |
| TrafficDistributionGroup
Information about a traffic distribution group.
|
| TrafficDistributionGroup.Builder |
| TrafficDistributionGroupStatus |
| TrafficDistributionGroupSummary
Information about traffic distribution groups.
|
| TrafficDistributionGroupSummary.Builder |
| TrafficDistributionGroupUserSummary
Summary information about a traffic distribution group user.
|
| TrafficDistributionGroupUserSummary.Builder |
| TrafficType |
| TransferContactRequest.Builder |
| TransferContactResponse.Builder |
| Unit |
| UntagResourceRequest.Builder |
| UntagResourceResponse.Builder |
| UpdateAgentStatusRequest.Builder |
| UpdateAgentStatusResponse.Builder |
| UpdateContactAttributesRequest.Builder |
| UpdateContactAttributesResponse.Builder |
| UpdateContactEvaluationRequest.Builder |
| UpdateContactEvaluationResponse.Builder |
| UpdateContactFlowContentRequest.Builder |
| UpdateContactFlowContentResponse.Builder |
| UpdateContactFlowMetadataRequest.Builder |
| UpdateContactFlowMetadataResponse.Builder |
| UpdateContactFlowModuleContentRequest.Builder |
| UpdateContactFlowModuleContentResponse.Builder |
| UpdateContactFlowModuleMetadataRequest.Builder |
| UpdateContactFlowModuleMetadataResponse.Builder |
| UpdateContactFlowNameRequest.Builder |
| UpdateContactFlowNameResponse.Builder |
| UpdateContactRequest.Builder |
| UpdateContactResponse.Builder |
| UpdateContactScheduleRequest.Builder |
| UpdateContactScheduleResponse.Builder |
| UpdateEvaluationFormRequest.Builder |
| UpdateEvaluationFormResponse.Builder |
| UpdateHoursOfOperationRequest.Builder |
| UpdateHoursOfOperationResponse.Builder |
| UpdateInstanceAttributeRequest.Builder |
| UpdateInstanceAttributeResponse.Builder |
| UpdateInstanceStorageConfigRequest.Builder |
| UpdateInstanceStorageConfigResponse.Builder |
| UpdateParticipantRoleConfigChannelInfo
Configuration information for the chat participant role.
|
| UpdateParticipantRoleConfigChannelInfo.Builder |
| UpdateParticipantRoleConfigChannelInfo.Type |
| UpdateParticipantRoleConfigRequest.Builder |
| UpdateParticipantRoleConfigResponse.Builder |
| UpdatePhoneNumberRequest.Builder |
| UpdatePhoneNumberResponse.Builder |
| UpdatePromptRequest.Builder |
| UpdatePromptResponse.Builder |
| UpdateQueueHoursOfOperationRequest.Builder |
| UpdateQueueHoursOfOperationResponse.Builder |
| UpdateQueueMaxContactsRequest.Builder |
| UpdateQueueMaxContactsResponse.Builder |
| UpdateQueueNameRequest.Builder |
| UpdateQueueNameResponse.Builder |
| UpdateQueueOutboundCallerConfigRequest.Builder |
| UpdateQueueOutboundCallerConfigResponse.Builder |
| UpdateQueueStatusRequest.Builder |
| UpdateQueueStatusResponse.Builder |
| UpdateQuickConnectConfigRequest.Builder |
| UpdateQuickConnectConfigResponse.Builder |
| UpdateQuickConnectNameRequest.Builder |
| UpdateQuickConnectNameResponse.Builder |
| UpdateRoutingProfileAgentAvailabilityTimerRequest.Builder |
| UpdateRoutingProfileAgentAvailabilityTimerResponse.Builder |
| UpdateRoutingProfileConcurrencyRequest.Builder |
| UpdateRoutingProfileConcurrencyResponse.Builder |
| UpdateRoutingProfileDefaultOutboundQueueRequest.Builder |
| UpdateRoutingProfileDefaultOutboundQueueResponse.Builder |
| UpdateRoutingProfileNameRequest.Builder |
| UpdateRoutingProfileNameResponse.Builder |
| UpdateRoutingProfileQueuesRequest.Builder |
| UpdateRoutingProfileQueuesResponse.Builder |
| UpdateRuleRequest.Builder |
| UpdateRuleResponse.Builder |
| UpdateSecurityProfileRequest.Builder |
| UpdateSecurityProfileResponse.Builder |
| UpdateTaskTemplateRequest.Builder |
| UpdateTaskTemplateResponse.Builder |
| UpdateTrafficDistributionRequest.Builder |
| UpdateTrafficDistributionResponse.Builder |
| UpdateUserHierarchyGroupNameRequest.Builder |
| UpdateUserHierarchyGroupNameResponse.Builder |
| UpdateUserHierarchyRequest.Builder |
| UpdateUserHierarchyResponse.Builder |
| UpdateUserHierarchyStructureRequest.Builder |
| UpdateUserHierarchyStructureResponse.Builder |
| UpdateUserIdentityInfoRequest.Builder |
| UpdateUserIdentityInfoResponse.Builder |
| UpdateUserPhoneConfigRequest.Builder |
| UpdateUserPhoneConfigResponse.Builder |
| UpdateUserRoutingProfileRequest.Builder |
| UpdateUserRoutingProfileResponse.Builder |
| UpdateUserSecurityProfilesRequest.Builder |
| UpdateUserSecurityProfilesResponse.Builder |
| UpdateViewContentRequest.Builder |
| UpdateViewContentResponse.Builder |
| UpdateViewMetadataRequest.Builder |
| UpdateViewMetadataResponse.Builder |
| UrlReference
The URL reference.
|
| UrlReference.Builder |
| UseCase
Contains the use case.
|
| UseCase.Builder |
| UseCaseType |
| User
Contains information about a user account for an Amazon Connect instance.
|
| User.Builder |
| UserData
Data for a user.
|
| UserData.Builder |
| UserDataFilters
A filter for the user data.
|
| UserDataFilters.Builder |
| UserIdentityInfo
Contains information about the identity of a user.
|
| UserIdentityInfo.Builder |
| UserIdentityInfoLite
The user's first name and last name.
|
| UserIdentityInfoLite.Builder |
| UserNotFoundException.Builder |
| UserPhoneConfig
Contains information about the phone configuration settings for a user.
|
| UserPhoneConfig.Builder |
| UserQuickConnectConfig
Contains information about the quick connect configuration settings for a user.
|
| UserQuickConnectConfig.Builder |
| UserReference
Information about the user.
|
| UserReference.Builder |
| UserSearchCriteria
The search criteria to be used to return users.
|
| UserSearchCriteria.Builder |
| UserSearchFilter
Filters to be applied to search results.
|
| UserSearchFilter.Builder |
| UserSearchSummary
Information about the returned users.
|
| UserSearchSummary.Builder |
| UserSummary
Contains summary information about a user.
|
| UserSummary.Builder |
| View
A view resource object.
|
| View.Builder |
| ViewContent
View content containing all content necessary to render a view except for runtime input data.
|
| ViewContent.Builder |
| ViewInputContent
View content containing all content necessary to render a view except for runtime input data and the runtime input
schema, which is auto-generated by this operation.
|
| ViewInputContent.Builder |
| ViewStatus |
| ViewSummary
A summary of a view's metadata.
|
| ViewSummary.Builder |
| ViewType |
| ViewVersionSummary
A summary of a view version's metadata.
|
| ViewVersionSummary.Builder |
| Vocabulary
Contains information about a custom vocabulary.
|
| Vocabulary.Builder |
| VocabularyLanguageCode |
| VocabularyState |
| VocabularySummary
Contains summary information about the custom vocabulary.
|
| VocabularySummary.Builder |
| VoiceRecordingConfiguration
Contains information about the recording configuration settings.
|
| VoiceRecordingConfiguration.Builder |
| VoiceRecordingTrack |
| WisdomInfo
Information about Amazon Connect Wisdom.
|
| WisdomInfo.Builder |