| Package | Description |
|---|---|
| software.amazon.awssdk.services.connect.model |
| Modifier and Type | Method and Description |
|---|---|
Contact.Builder |
Contact.Builder.agentInfo(AgentInfo agentInfo)
Information about the agent who accepted the contact.
|
default Contact.Builder |
Contact.Builder.agentInfo(Consumer<AgentInfo.Builder> agentInfo)
Information about the agent who accepted the contact.
|
Contact.Builder |
Contact.Builder.arn(String arn)
The Amazon Resource Name (ARN) for the contact.
|
static Contact.Builder |
Contact.builder() |
Contact.Builder |
Contact.Builder.channel(Channel channel)
How the contact reached your contact center.
|
Contact.Builder |
Contact.Builder.channel(String channel)
How the contact reached your contact center.
|
Contact.Builder |
Contact.Builder.description(String description)
The description of the contact.
|
Contact.Builder |
Contact.Builder.disconnectTimestamp(Instant disconnectTimestamp)
The timestamp when the customer endpoint disconnected from Amazon Connect.
|
Contact.Builder |
Contact.Builder.id(String id)
The identifier for the contact.
|
Contact.Builder |
Contact.Builder.initialContactId(String initialContactId)
If this contact is related to other contacts, this is the ID of the initial contact.
|
Contact.Builder |
Contact.Builder.initiationMethod(ContactInitiationMethod initiationMethod)
Indicates how the contact was initiated.
|
Contact.Builder |
Contact.Builder.initiationMethod(String initiationMethod)
Indicates how the contact was initiated.
|
Contact.Builder |
Contact.Builder.initiationTimestamp(Instant initiationTimestamp)
The date and time this contact was initiated, in UTC time.
|
Contact.Builder |
Contact.Builder.lastUpdateTimestamp(Instant lastUpdateTimestamp)
The timestamp when contact was last updated.
|
Contact.Builder |
Contact.Builder.name(String name)
The name of the contact.
|
Contact.Builder |
Contact.Builder.previousContactId(String previousContactId)
If this contact is not the first contact, this is the ID of the previous contact.
|
default Contact.Builder |
Contact.Builder.queueInfo(Consumer<QueueInfo.Builder> queueInfo)
If this contact was queued, this contains information about the queue.
|
Contact.Builder |
Contact.Builder.queueInfo(QueueInfo queueInfo)
If this contact was queued, this contains information about the queue.
|
Contact.Builder |
Contact.Builder.relatedContactId(String relatedContactId)
The contactId that is related to this contact.
|
Contact.Builder |
Contact.Builder.scheduledTimestamp(Instant scheduledTimestamp)
The timestamp, in Unix epoch time format, at which to start running the inbound flow.
|
Contact.Builder |
Contact.toBuilder() |
default Contact.Builder |
Contact.Builder.wisdomInfo(Consumer<WisdomInfo.Builder> wisdomInfo)
Information about Amazon Connect Wisdom.
|
Contact.Builder |
Contact.Builder.wisdomInfo(WisdomInfo wisdomInfo)
Information about Amazon Connect Wisdom.
|
| Modifier and Type | Method and Description |
|---|---|
static Class<? extends Contact.Builder> |
Contact.serializableBuilderClass() |
| Modifier and Type | Method and Description |
|---|---|
default DescribeContactResponse.Builder |
DescribeContactResponse.Builder.contact(Consumer<Contact.Builder> contact)
Information about the contact.
|
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