Contact.Builder (AWS Java SDK :: Services

All Superinterfaces:

Buildable, CopyableBuilder<Contact.Builder,Contact>, SdkBuilder<Contact.Builder,Contact>, SdkPojo

Enclosing class:

Contact
```
public static interface Contact.Builder
extends SdkPojo, CopyableBuilder<Contact.Builder,Contact>
```

Method Summary

All Methods Instance Methods Abstract Methods Default Methods
Modifier and Type	Method and Description
`Contact.Builder`	`agentInfo(AgentInfo agentInfo)` Information about the agent who accepted the contact.
`default Contact.Builder`	`agentInfo(Consumer<AgentInfo.Builder> agentInfo)` Information about the agent who accepted the contact.
`Contact.Builder`	`arn(String arn)` The Amazon Resource Name (ARN) for the contact.
`Contact.Builder`	`channel(Channel channel)` How the contact reached your contact center.
`Contact.Builder`	`channel(String channel)` How the contact reached your contact center.
`Contact.Builder`	`description(String description)` The description of the contact.
`Contact.Builder`	`disconnectTimestamp(Instant disconnectTimestamp)` The timestamp when the customer endpoint disconnected from Amazon Connect.
`Contact.Builder`	`id(String id)` The identifier for the contact.
`Contact.Builder`	`initialContactId(String initialContactId)` If this contact is related to other contacts, this is the ID of the initial contact.
`Contact.Builder`	`initiationMethod(ContactInitiationMethod initiationMethod)` Indicates how the contact was initiated.
`Contact.Builder`	`initiationMethod(String initiationMethod)` Indicates how the contact was initiated.
`Contact.Builder`	`initiationTimestamp(Instant initiationTimestamp)` The date and time this contact was initiated, in UTC time.
`Contact.Builder`	`lastUpdateTimestamp(Instant lastUpdateTimestamp)` The timestamp when contact was last updated.
`Contact.Builder`	`name(String name)` The name of the contact.
`Contact.Builder`	`previousContactId(String previousContactId)` If this contact is not the first contact, this is the ID of the previous contact.
`default Contact.Builder`	`queueInfo(Consumer<QueueInfo.Builder> queueInfo)` If this contact was queued, this contains information about the queue.
`Contact.Builder`	`queueInfo(QueueInfo queueInfo)` If this contact was queued, this contains information about the queue.
`Contact.Builder`	`relatedContactId(String relatedContactId)` The contactId that is related to this contact.
`Contact.Builder`	`scheduledTimestamp(Instant scheduledTimestamp)` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`default Contact.Builder`	`wisdomInfo(Consumer<WisdomInfo.Builder> wisdomInfo)` Information about Amazon Connect Wisdom.
`Contact.Builder`	`wisdomInfo(WisdomInfo wisdomInfo)` Information about Amazon Connect Wisdom.

Methods inherited from interface software.amazon.awssdk.core.SdkPojo
equalsBySdkFields, sdkFields

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder
copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder
applyMutation, build

- Method Detail
  - arn
```
Contact.Builder arn(String arn)
```
    The Amazon Resource Name (ARN) for the contact.
    
    Parameters:
    
    arn - The Amazon Resource Name (ARN) for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - id
```
Contact.Builder id(String id)
```
    The identifier for the contact.
    
    Parameters:
    
    id - The identifier for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - initialContactId
```
Contact.Builder initialContactId(String initialContactId)
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Parameters:
    
    initialContactId - If this contact is related to other contacts, this is the ID of the initial contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - previousContactId
```
Contact.Builder previousContactId(String previousContactId)
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Parameters:
    
    previousContactId - If this contact is not the first contact, this is the ID of the previous contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - initiationMethod
```
Contact.Builder initiationMethod(String initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod, ContactInitiationMethod
  - initiationMethod
```
Contact.Builder initiationMethod(ContactInitiationMethod initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod, ContactInitiationMethod
  - name
```
Contact.Builder name(String name)
```
    The name of the contact.
    
    Parameters:
    
    name - The name of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - description
```
Contact.Builder description(String description)
```
    The description of the contact.
    
    Parameters:
    
    description - The description of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - channel
```
Contact.Builder channel(String channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel, Channel
  - channel
```
Contact.Builder channel(Channel channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel, Channel
  - queueInfo
```
Contact.Builder queueInfo(QueueInfo queueInfo)
```
    If this contact was queued, this contains information about the queue.
    
    Parameters:
    
    queueInfo - If this contact was queued, this contains information about the queue.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - queueInfo
```
default Contact.Builder queueInfo(Consumer<QueueInfo.Builder> queueInfo)
```
    If this contact was queued, this contains information about the queue.
    This is a convenience method that creates an instance of the QueueInfo.Builder avoiding the need to create one manually via QueueInfo.builder().
    When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to queueInfo(QueueInfo).
    
    Parameters:
    
    queueInfo - a consumer that will call methods on QueueInfo.Builder
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    queueInfo(QueueInfo)
  - agentInfo
```
Contact.Builder agentInfo(AgentInfo agentInfo)
```
    Information about the agent who accepted the contact.
    
    Parameters:
    
    agentInfo - Information about the agent who accepted the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - agentInfo
```
default Contact.Builder agentInfo(Consumer<AgentInfo.Builder> agentInfo)
```
    Information about the agent who accepted the contact.
    This is a convenience method that creates an instance of the AgentInfo.Builder avoiding the need to create one manually via AgentInfo.builder().
    When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to agentInfo(AgentInfo).
    
    Parameters:
    
    agentInfo - a consumer that will call methods on AgentInfo.Builder
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    agentInfo(AgentInfo)
  - initiationTimestamp
```
Contact.Builder initiationTimestamp(Instant initiationTimestamp)
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Parameters:
    
    initiationTimestamp - The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived. For EXTERNAL_OUTBOUND, this is when the agent started dialing the external participant. For MONITOR, this is when the supervisor started listening to a contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - disconnectTimestamp
```
Contact.Builder disconnectTimestamp(Instant disconnectTimestamp)
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Parameters:
    
    disconnectTimestamp - The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - lastUpdateTimestamp
```
Contact.Builder lastUpdateTimestamp(Instant lastUpdateTimestamp)
```
    The timestamp when contact was last updated.
    
    Parameters:
    
    lastUpdateTimestamp - The timestamp when contact was last updated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - scheduledTimestamp
```
Contact.Builder scheduledTimestamp(Instant scheduledTimestamp)
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Parameters:
    
    scheduledTimestamp - The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - relatedContactId
```
Contact.Builder relatedContactId(String relatedContactId)
```
    The contactId that is related to this contact.
    
    Parameters:
    
    relatedContactId - The contactId that is related to this contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - wisdomInfo
```
Contact.Builder wisdomInfo(WisdomInfo wisdomInfo)
```
    Information about Amazon Connect Wisdom.
    
    Parameters:
    
    wisdomInfo - Information about Amazon Connect Wisdom.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - wisdomInfo
```
default Contact.Builder wisdomInfo(Consumer<WisdomInfo.Builder> wisdomInfo)
```
    Information about Amazon Connect Wisdom.
    This is a convenience method that creates an instance of the WisdomInfo.Builder avoiding the need to create one manually via WisdomInfo.builder().
    When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to wisdomInfo(WisdomInfo).
    
    Parameters:
    
    wisdomInfo - a consumer that will call methods on WisdomInfo.Builder
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    wisdomInfo(WisdomInfo)

Interface Contact.Builder

Method Summary

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

Method Detail

arn

id

initialContactId

previousContactId

initiationMethod

initiationMethod

name

description

channel

channel

queueInfo

queueInfo

agentInfo

agentInfo

initiationTimestamp

disconnectTimestamp

lastUpdateTimestamp

scheduledTimestamp

relatedContactId

wisdomInfo

wisdomInfo