Class SearchCriteria

    • Method Detail

      • hasAgentIds

        public final boolean hasAgentIds()
        For responses, this returns true if the service returned a value for the AgentIds property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • agentIds

        public final List<String> agentIds()

        The array of agent ids

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasAgentIds() method.

        Returns:
        The array of agent ids
      • agentHierarchyGroups

        public final AgentHierarchyGroups agentHierarchyGroups()

        The agent hierarchy groups

        Returns:
        The agent hierarchy groups
      • channels

        public final List<Channel> channels()

        The array of channels

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The array of channels
      • hasChannels

        public final boolean hasChannels()
        For responses, this returns true if the service returned a value for the Channels property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • channelsAsStrings

        public final List<String> channelsAsStrings()

        The array of channels

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The array of channels
      • contactAnalysis

        public final ContactAnalysis contactAnalysis()

        The ContactAnalysis object used in search criteria

        Returns:
        The ContactAnalysis object used in search criteria
      • initiationMethods

        public final List<ContactInitiationMethod> initiationMethods()

        The array of initiaton methods

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasInitiationMethods() method.

        Returns:
        The array of initiaton methods
      • hasInitiationMethods

        public final boolean hasInitiationMethods()
        For responses, this returns true if the service returned a value for the InitiationMethods property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • initiationMethodsAsStrings

        public final List<String> initiationMethodsAsStrings()

        The array of initiaton methods

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasInitiationMethods() method.

        Returns:
        The array of initiaton methods
      • hasQueueIds

        public final boolean hasQueueIds()
        For responses, this returns true if the service returned a value for the QueueIds property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • queueIds

        public final List<String> queueIds()

        The array of queue ids.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasQueueIds() method.

        Returns:
        The array of queue ids.
      • searchableContactAttributes

        public final SearchableContactAttributes searchableContactAttributes()

        The SearchableContactAttributes object used in search criteria

        Returns:
        The SearchableContactAttributes object used in search criteria
      • hashCode

        public final int hashCode()
        Overrides:
        hashCode in class Object
      • equals

        public final boolean equals​(Object obj)
        Overrides:
        equals in class Object
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object
      • getValueForField

        public final <T> Optional<T> getValueForField​(String fieldName,
                                                      Class<T> clazz)