Package software.amazon.awssdk.services.connect.model

Interface CreateRoutingProfileRequest.Builder

All Superinterfaces:

AwsRequest.Builder, Buildable, ConnectRequest.Builder, CopyableBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>, SdkBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>, SdkPojo, SdkRequest.Builder

Enclosing class:

CreateRoutingProfileRequest

public static interface CreateRoutingProfileRequest.Builder
extends ConnectRequest.Builder, SdkPojo, CopyableBuilder<CreateRoutingProfileRequest.Builder,CreateRoutingProfileRequest>

Method Summary

Modifier and Type	Method	Description
CreateRoutingProfileRequest.Builder	agentAvailabilityTimer(String agentAvailabilityTimer)	Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
CreateRoutingProfileRequest.Builder	agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)	Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
CreateRoutingProfileRequest.Builder	defaultOutboundQueueId(String defaultOutboundQueueId)	The default outbound queue for the routing profile.
CreateRoutingProfileRequest.Builder	description(String description)	Description of the routing profile.
CreateRoutingProfileRequest.Builder	instanceId(String instanceId)	The identifier of the Amazon Connect instance.
CreateRoutingProfileRequest.Builder	mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)	The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
CreateRoutingProfileRequest.Builder	mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies)	The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
CreateRoutingProfileRequest.Builder	mediaConcurrencies(MediaConcurrency... mediaConcurrencies)	The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
CreateRoutingProfileRequest.Builder	name(String name)	The name of the routing profile.
CreateRoutingProfileRequest.Builder	overrideConfiguration(Consumer<AwsRequestOverrideConfiguration.Builder> builderConsumer)
CreateRoutingProfileRequest.Builder	overrideConfiguration(AwsRequestOverrideConfiguration overrideConfiguration)
CreateRoutingProfileRequest.Builder	queueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs)	The inbound queues associated with the routing profile.
CreateRoutingProfileRequest.Builder	queueConfigs(Consumer<RoutingProfileQueueConfig.Builder>... queueConfigs)	The inbound queues associated with the routing profile.
CreateRoutingProfileRequest.Builder	queueConfigs(RoutingProfileQueueConfig... queueConfigs)	The inbound queues associated with the routing profile.
CreateRoutingProfileRequest.Builder	tags(Map<String,String> tags)	The tags used to organize, track, or control access for this resource.

Methods inherited from interface software.amazon.awssdk.awscore.AwsRequest.Builder

overrideConfiguration

Methods inherited from interface software.amazon.awssdk.services.connect.model.ConnectRequest.Builder

build

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFields

Method Detail

instanceId

CreateRoutingProfileRequest.Builder instanceId(String instanceId)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Parameters:

instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

Returns a reference to this object so that method calls can be chained together.

name

CreateRoutingProfileRequest.Builder name(String name)

The name of the routing profile. Must not be more than 127 characters.

Parameters:

name - The name of the routing profile. Must not be more than 127 characters.

Returns:

Returns a reference to this object so that method calls can be chained together.

description

CreateRoutingProfileRequest.Builder description(String description)

Description of the routing profile. Must not be more than 250 characters.

Parameters:

description - Description of the routing profile. Must not be more than 250 characters.

Returns:

Returns a reference to this object so that method calls can be chained together.

defaultOutboundQueueId

CreateRoutingProfileRequest.Builder defaultOutboundQueueId(String defaultOutboundQueueId)

The default outbound queue for the routing profile.

Parameters:

defaultOutboundQueueId - The default outbound queue for the routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

queueConfigs

CreateRoutingProfileRequest.Builder queueConfigs(Collection<RoutingProfileQueueConfig> queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Parameters:

queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Returns:

Returns a reference to this object so that method calls can be chained together.

queueConfigs

CreateRoutingProfileRequest.Builder queueConfigs(RoutingProfileQueueConfig... queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Parameters:

queueConfigs - The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

Returns:

Returns a reference to this object so that method calls can be chained together.

queueConfigs

CreateRoutingProfileRequest.Builder queueConfigs(Consumer<RoutingProfileQueueConfig.Builder>... queueConfigs)

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

This is a convenience method that creates an instance of the RoutingProfileQueueConfig.Builder avoiding the need to create one manually via RoutingProfileQueueConfig.builder().

When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to #queueConfigs(List).

Parameters:

queueConfigs - a consumer that will call methods on RoutingProfileQueueConfig.Builder

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

#queueConfigs(java.util.Collection)

mediaConcurrencies

CreateRoutingProfileRequest.Builder mediaConcurrencies(Collection<MediaConcurrency> mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

mediaConcurrencies

CreateRoutingProfileRequest.Builder mediaConcurrencies(MediaConcurrency... mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Parameters:

mediaConcurrencies - The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

Returns a reference to this object so that method calls can be chained together.

mediaConcurrencies

CreateRoutingProfileRequest.Builder mediaConcurrencies(Consumer<MediaConcurrency.Builder>... mediaConcurrencies)

The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

This is a convenience method that creates an instance of the MediaConcurrency.Builder avoiding the need to create one manually via MediaConcurrency.builder().

When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to #mediaConcurrencies(List).

Parameters:

mediaConcurrencies - a consumer that will call methods on MediaConcurrency.Builder

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

#mediaConcurrencies(java.util.Collection)

tags

CreateRoutingProfileRequest.Builder tags(Map<String,String> tags)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Parameters:

tags - The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

Returns:

Returns a reference to this object so that method calls can be chained together.

agentAvailabilityTimer

CreateRoutingProfileRequest.Builder agentAvailabilityTimer(String agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer, AgentAvailabilityTimer

agentAvailabilityTimer

CreateRoutingProfileRequest.Builder agentAvailabilityTimer(AgentAvailabilityTimer agentAvailabilityTimer)

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Parameters:

agentAvailabilityTimer - Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

AgentAvailabilityTimer, AgentAvailabilityTimer

overrideConfiguration

CreateRoutingProfileRequest.Builder overrideConfiguration(AwsRequestOverrideConfiguration overrideConfiguration)

Specified by:

overrideConfiguration in interface AwsRequest.Builder

overrideConfiguration

CreateRoutingProfileRequest.Builder overrideConfiguration(Consumer<AwsRequestOverrideConfiguration.Builder> builderConsumer)

Specified by:

overrideConfiguration in interface AwsRequest.Builder