Class SearchCriteria

    • Method Detail

      • hasAgentIds

        public final boolean hasAgentIds()
        For responses, this returns true if the service returned a value for the AgentIds property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • agentIds

        public final List<String> agentIds()

        The identifiers of agents who handled the contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasAgentIds() method.

        Returns:
        The identifiers of agents who handled the contacts.
      • agentHierarchyGroups

        public final AgentHierarchyGroups agentHierarchyGroups()

        The agent hierarchy groups of the agent at the time of handling the contact.

        Returns:
        The agent hierarchy groups of the agent at the time of handling the contact.
      • channels

        public final List<Channel> channels()

        The list of channels associated with contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The list of channels associated with contacts.
      • hasChannels

        public final boolean hasChannels()
        For responses, this returns true if the service returned a value for the Channels property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • channelsAsStrings

        public final List<String> channelsAsStrings()

        The list of channels associated with contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasChannels() method.

        Returns:
        The list of channels associated with contacts.
      • contactAnalysis

        public final ContactAnalysis contactAnalysis()

        Search criteria based on analysis outputs from Amazon Connect Contact Lens.

        Returns:
        Search criteria based on analysis outputs from Amazon Connect Contact Lens.
      • initiationMethods

        public final List<ContactInitiationMethod> initiationMethods()

        The list of initiation methods associated with contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasInitiationMethods() method.

        Returns:
        The list of initiation methods associated with contacts.
      • hasInitiationMethods

        public final boolean hasInitiationMethods()
        For responses, this returns true if the service returned a value for the InitiationMethods property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • initiationMethodsAsStrings

        public final List<String> initiationMethodsAsStrings()

        The list of initiation methods associated with contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasInitiationMethods() method.

        Returns:
        The list of initiation methods associated with contacts.
      • hasQueueIds

        public final boolean hasQueueIds()
        For responses, this returns true if the service returned a value for the QueueIds property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
      • queueIds

        public final List<String> queueIds()

        The list of queue IDs associated with contacts.

        Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

        This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasQueueIds() method.

        Returns:
        The list of queue IDs associated with contacts.
      • hashCode

        public final int hashCode()
        Overrides:
        hashCode in class Object
      • equals

        public final boolean equals​(Object obj)
        Overrides:
        equals in class Object
      • toString

        public final String toString()
        Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
        Overrides:
        toString in class Object
      • getValueForField

        public final <T> Optional<T> getValueForField​(String fieldName,
                                                      Class<T> clazz)