Package software.amazon.awssdk.services.connect.model

Interface AgentContactReference.Builder

All Superinterfaces:

Buildable, CopyableBuilder<AgentContactReference.Builder,AgentContactReference>, SdkBuilder<AgentContactReference.Builder,AgentContactReference>, SdkPojo

Enclosing class:

AgentContactReference

public static interface AgentContactReference.Builder
extends SdkPojo, CopyableBuilder<AgentContactReference.Builder,AgentContactReference>

Method Summary

Modifier and Type	Method	Description
AgentContactReference.Builder	agentContactState(String agentContactState)	The state of the contact.
AgentContactReference.Builder	agentContactState(ContactState agentContactState)	The state of the contact.
AgentContactReference.Builder	channel(String channel)	The channel of the contact.
AgentContactReference.Builder	channel(Channel channel)	The channel of the contact.
AgentContactReference.Builder	connectedToAgentTimestamp(Instant connectedToAgentTimestamp)	The time at which the contact was connected to an agent.
AgentContactReference.Builder	contactId(String contactId)	The identifier of the contact in this instance of Amazon Connect.
AgentContactReference.Builder	initiationMethod(String initiationMethod)	How the contact was initiated.
AgentContactReference.Builder	initiationMethod(ContactInitiationMethod initiationMethod)	How the contact was initiated.
default AgentContactReference.Builder	queue(Consumer<QueueReference.Builder> queue)	Sets the value of the Queue property for this object.
AgentContactReference.Builder	queue(QueueReference queue)	Sets the value of the Queue property for this object.
AgentContactReference.Builder	stateStartTimestamp(Instant stateStartTimestamp)	The epoch timestamp when the contact state started.

Methods inherited from interface software.amazon.awssdk.utils.builder.CopyableBuilder

copy

Methods inherited from interface software.amazon.awssdk.utils.builder.SdkBuilder

applyMutation, build

Methods inherited from interface software.amazon.awssdk.core.SdkPojo

equalsBySdkFields, sdkFields

Method Detail

contactId

AgentContactReference.Builder contactId(String contactId)

The identifier of the contact in this instance of Amazon Connect.

Parameters:

contactId - The identifier of the contact in this instance of Amazon Connect.

Returns:

Returns a reference to this object so that method calls can be chained together.

channel

AgentContactReference.Builder channel(String channel)

The channel of the contact.

Parameters:

channel - The channel of the contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

Channel, Channel

channel

AgentContactReference.Builder channel(Channel channel)

The channel of the contact.

Parameters:

channel - The channel of the contact.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

Channel, Channel

initiationMethod

AgentContactReference.Builder initiationMethod(String initiationMethod)

How the contact was initiated.

Parameters:

initiationMethod - How the contact was initiated.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

ContactInitiationMethod, ContactInitiationMethod

initiationMethod

AgentContactReference.Builder initiationMethod(ContactInitiationMethod initiationMethod)

How the contact was initiated.

Parameters:

initiationMethod - How the contact was initiated.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

ContactInitiationMethod, ContactInitiationMethod

agentContactState

AgentContactReference.Builder agentContactState(String agentContactState)

The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

Parameters:

agentContactState - The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

ContactState, ContactState

agentContactState

AgentContactReference.Builder agentContactState(ContactState agentContactState)

The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

Parameters:

agentContactState - The state of the contact.

When AgentContactState is set to CONNECTED_ONHOLD, StateStartTimestamp is not changed. Instead, StateStartTimestamp reflects the time the contact was CONNECTED to the agent.

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

ContactState, ContactState

stateStartTimestamp

AgentContactReference.Builder stateStartTimestamp(Instant stateStartTimestamp)

The epoch timestamp when the contact state started.

Parameters:

stateStartTimestamp - The epoch timestamp when the contact state started.

Returns:

Returns a reference to this object so that method calls can be chained together.

connectedToAgentTimestamp

AgentContactReference.Builder connectedToAgentTimestamp(Instant connectedToAgentTimestamp)

The time at which the contact was connected to an agent.

Parameters:

connectedToAgentTimestamp - The time at which the contact was connected to an agent.

Returns:

Returns a reference to this object so that method calls can be chained together.

queue

AgentContactReference.Builder queue(QueueReference queue)

Sets the value of the Queue property for this object.

Parameters:

queue - The new value for the Queue property for this object.

Returns:

Returns a reference to this object so that method calls can be chained together.

queue

default AgentContactReference.Builder queue(Consumer<QueueReference.Builder> queue)

Sets the value of the Queue property for this object. This is a convenience method that creates an instance of the QueueReference.Builder avoiding the need to create one manually via QueueReference.builder().

When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to queue(QueueReference).

Parameters:

queue - a consumer that will call methods on QueueReference.Builder

Returns:

Returns a reference to this object so that method calls can be chained together.

See Also:

queue(QueueReference)