Interface CrossChannelBehavior.Builder

    • Method Detail

      • behaviorType

        CrossChannelBehavior.Builder behaviorType​(String behaviorType)

        Specifies the other channels that can be routed to an agent handling their current channel.

        Parameters:
        behaviorType - Specifies the other channels that can be routed to an agent handling their current channel.
        Returns:
        Returns a reference to this object so that method calls can be chained together.
        See Also:
        BehaviorType, BehaviorType
      • behaviorType

        CrossChannelBehavior.Builder behaviorType​(BehaviorType behaviorType)

        Specifies the other channels that can be routed to an agent handling their current channel.

        Parameters:
        behaviorType - Specifies the other channels that can be routed to an agent handling their current channel.
        Returns:
        Returns a reference to this object so that method calls can be chained together.
        See Also:
        BehaviorType, BehaviorType