default SearchCriteria.Builder |
SearchCriteria.Builder.agentHierarchyGroups(Consumer<AgentHierarchyGroups.Builder> agentHierarchyGroups) |
The agent hierarchy groups of the agent at the time of handling the contact.
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SearchCriteria.Builder |
SearchCriteria.Builder.agentHierarchyGroups(AgentHierarchyGroups agentHierarchyGroups) |
The agent hierarchy groups of the agent at the time of handling the contact.
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SearchCriteria.Builder |
SearchCriteria.Builder.agentIds(String... agentIds) |
The identifiers of agents who handled the contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.agentIds(Collection<String> agentIds) |
The identifiers of agents who handled the contacts.
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static SearchCriteria.Builder |
SearchCriteria.builder() |
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SearchCriteria.Builder |
SearchCriteria.Builder.channels(Collection<Channel> channels) |
The list of channels associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.channels(Channel... channels) |
The list of channels associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.channelsWithStrings(String... channels) |
The list of channels associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.channelsWithStrings(Collection<String> channels) |
The list of channels associated with contacts.
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default SearchCriteria.Builder |
SearchCriteria.Builder.contactAnalysis(Consumer<ContactAnalysis.Builder> contactAnalysis) |
Search criteria based on analysis outputs from Amazon Connect Contact Lens.
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SearchCriteria.Builder |
SearchCriteria.Builder.contactAnalysis(ContactAnalysis contactAnalysis) |
Search criteria based on analysis outputs from Amazon Connect Contact Lens.
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SearchCriteria.Builder |
SearchCriteria.Builder.initiationMethods(Collection<ContactInitiationMethod> initiationMethods) |
The list of initiation methods associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.initiationMethods(ContactInitiationMethod... initiationMethods) |
The list of initiation methods associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.initiationMethodsWithStrings(String... initiationMethods) |
The list of initiation methods associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.initiationMethodsWithStrings(Collection<String> initiationMethods) |
The list of initiation methods associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.queueIds(String... queueIds) |
The list of queue IDs associated with contacts.
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SearchCriteria.Builder |
SearchCriteria.Builder.queueIds(Collection<String> queueIds) |
The list of queue IDs associated with contacts.
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default SearchCriteria.Builder |
SearchCriteria.Builder.searchableContactAttributes(Consumer<SearchableContactAttributes.Builder> searchableContactAttributes) |
The search criteria based on user-defined contact attributes that have been configured for contact search.
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SearchCriteria.Builder |
SearchCriteria.Builder.searchableContactAttributes(SearchableContactAttributes searchableContactAttributes) |
The search criteria based on user-defined contact attributes that have been configured for contact search.
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SearchCriteria.Builder |
SearchCriteria.toBuilder() |
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