Package software.amazon.awssdk.services.connect.model

Interface UpdateContactAttributesRequest.Builder

    • Method Detail

      • initialContactId

        UpdateContactAttributesRequest.Builder initialContactId​(String initialContactId)

        The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

        Parameters:
        initialContactId - The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.
        Returns:
        Returns a reference to this object so that method calls can be chained together.

      • instanceId

        UpdateContactAttributesRequest.Builder instanceId​(String instanceId)

        The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

        Parameters:
        instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
        Returns:
        Returns a reference to this object so that method calls can be chained together.

      • attributes

        UpdateContactAttributesRequest.Builder attributes​(Map<String,​String> attributes)

        The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

        You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

        When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

        • Remove unnecessary attributes by setting their values to empty.

        • If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

        Parameters:
        attributes - The Amazon Connect attributes. These attributes can be accessed in flows just like any other contact attributes.

        You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

        When the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

        • Remove unnecessary attributes by setting their values to empty.

        • If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Amazon Connect Administrator Guide.

        Returns:
        Returns a reference to this object so that method calls can be chained together.